Customer-Centric Enterprise

This course provides a flexible and customizable playbook to build out a Product Enterprise and evolve an organization’s Business Model. It explores the build out of a robust thought framework, creation and alignment of multiple building blocks to evolve a fully operational model of a scaled product enterprise. Specifically, it explores the following key concepts:

● Understanding a Product Enterprise and how it works

● Achieving strategic and operational enterprise alignment using the OKR framework across the product portfolio

● Building & implementing a product platform strategy

● Organizational Governance and Risk framework in a Product Enterprise

● Aligning organizational functions (like Marketing, Sales, Finance, HR) transform to a product-first approach

● Maximizing organizational value creation through a scaled product framework

What you'll learn

• ● How a product enterprise works, and how that is different from an enterprise that is Operations focused or Project focused
• ● Creating strategic and operational alignment across the enterprise
• ● Building Product Portfolio Governance & Risk Management Models
• ● Aligning core & support functions of a product enterprise for value maximization at scale