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Julian Treasure

Listening is a crucial part of our ability to communicate and succeed. It affects how well we sell and persuade, build and maintain relationships, teach and manage, and appreciate and understand. Our business and personal lives are often determined by it. However, listening is not a natural skill and unfortunately it is one that we are in danger of losing. The result of this is a restricted ability to communicate and engage. As an international speaker and founder of The Sound Agency, I understand the impact of listening on communication, success and wellbeing. My TED talk on conscious listening is in the rare group that have achieved over 2.5 million views on TED's website alone. So join me as I help you become a master of Conscious Listening and bring confidence and control to your communication.

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What's inside

Learning objectives

  • Bring confidence and control to your communication
  • Become present and aware in social situations
  • Learn how your listening dictates your reality and how you can use listening to alter your experience of the world
  • Create stronger connections with other people and to the world around you
  • Improve your relationships
  • Understand the impact of sound and listening on your health and wellbeing
  • Master the three types of listening
  • Improve your understanding and appreciation
  • Learn how we are losing our listening, and how it can be restored
  • Learn how to listen with compassion

Syllabus

Introduction & listening filters

Welcome to this course on Conscious Listening. Listening is an amazing skill, but it’s not a natural skill. This course aims to make you a master of Conscious Listening; to become somebody who people love talking to.

I've also provided you with an interactive workbook to aid your studies.

Read more
Inner listening
Your inner voice
Outer listening
How do we listen?
Making meaning from sound
We are losing our listening
Silence
The mixer
Savouring
Listening positions (i)
Listening positions (ii)
Rasa
Created listening
Advanced listening
Summary

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops comprehensive listening skills, which are core to communication, business, and personal development
Taught by Julian Treasure, a renowned TED speaker and expert in communication and listening
Examines the impact of sound and listening on health and wellbeing, which may be of interest to students in healthcare, therapy, and wellness
Utilizes an interactive workbook to aid learning, which may enhance engagement and comprehension
Covers advanced listening techniques, such as created and rasa listening, which may be useful for developing specialized listening skills
Teaches compassionate listening, which may be valuable for those in fields such as social work, psychology, and education

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Reviews summary

Conscious listening explored

Learners say Conscious Listening reveals unique filters and how they affect how one listens. The course is insightful and engaging.
The course provides engaging insights on listening.
"My filters that condition how I listen are unique to me and I therefore should not expect others to listen the way I do."
Learners discover the personal filters that condition their listening.
"It has opened my understanding to different kinds of listening and the fact that I play a role in what I want to hear."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Conscious Listening with these activities:
Read 'How to Listen' by Kate Murphy
This book delves into the art of listening, providing insights and techniques to improve communication skills.
View You're Not Listening on Amazon
Show steps
  • Read the book.
Practice Active Listening
Practicing active listening skills outside of class can help improve focus and retention of course material.
Show steps
  • Find a quiet place to sit or stand.
  • Close your eyes and take a few deep breaths.
  • Focus on your breathing and the sounds around you.
  • Pay attention to the sounds you hear, without judgment.
  • Try to identify the source of the sounds.
Create a Listening Log
Creating a listening log helps track listening habits, identify areas for improvement, and demonstrate understanding of listening concepts.
Browse courses on Listening Skills
Show steps
  • Design a log to record listening experiences.
  • Record dates, times, and contexts of listening situations.
  • Reflect and make notes on observations and insights gained.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Participate in Listening Practice Sessions
Engaging in practice sessions with peers provides opportunities to refine listening skills, receive feedback, and reinforce course concepts.
Browse courses on Listening Skills
Show steps
  • Form a study group or find a partner for practice.
  • Take turns being the speaker and the listener.
  • Provide constructive criticism and feedback on listening techniques.
Practice Different Listening Lenses
Exploring various listening lenses helps develop adaptability and flexibility in listening to different perspectives and contexts.
Browse courses on Communication Skills
Show steps
  • Learn about different listening lenses, such as active, reflective, and evaluative listening.
  • Practice applying these lenses in conversations.
  • Reflect on the effectiveness of each lens in different situations.
Explore the Importance of Nonverbal Communication
Understanding nonverbal communication can enhance understanding of listening and communication concepts covered in the course.
Browse courses on Nonverbal Communication
Show steps
  • Watch videos or read articles about nonverbal communication.
  • Practice observing and interpreting nonverbal cues.
  • Experiment with using different nonverbal cues to communicate.
Develop a Listening Improvement Plan
Creating a personalized plan helps set goals and track progress in improving listening abilities.
Browse courses on Listening Skills
Show steps
  • Assess current listening skills and identify areas for growth.
  • Set specific, achievable listening goals.
  • Develop strategies and techniques to enhance listening ability.
  • Monitor progress and make necessary adjustments to the plan.
Contribute to Open Source Projects
Engaging in open source projects fosters collaboration, problem-solving, and communication skills that are essential for effective listening.
Show steps
  • Find open source projects that align with communication or listening.
  • Join online communities and forums related to these projects.
  • Contribute to discussions and help troubleshoot problems.

Career center

Learners who complete Conscious Listening will develop knowledge and skills that may be useful to these careers:
Music Therapist
A Music Therapist uses music to help people improve their physical, emotional, and cognitive health. They work with individuals of all ages and abilities, including those with disabilities, mental illness, and chronic pain. Conscious Listening may be useful for Music Therapists because it can help them to better understand their clients' needs and to develop more effective treatment plans.
Speech-Language Pathologist
A Speech-Language Pathologist is a healthcare professional who specializes in diagnosing and treating speech, language, and swallowing disorders. They work with people of all ages, from infants to the elderly, to improve their communication skills. Conscious Listening may be useful for Speech-Language Pathologists because it can help them to better understand their patients' needs and to develop more effective treatment plans.
Audiologist
An Audiologist is a healthcare professional who specializes in diagnosing and treating hearing and balance disorders. They work with patients of all ages, from infants to the elderly, to improve their hearing and communication skills. Conscious Listening may be useful for Audiologists because it can help them to better understand their patients' needs and to develop more effective treatment plans.
Social Worker
A Social Worker is a social service professional who helps people with a variety of social problems, including poverty, homelessness, and addiction. They work with individuals, families, and communities to help them improve their social well-being. Conscious Listening may be useful for Social Workers because it can help them to better understand their clients' needs and to develop more effective programs and services.
Teacher
A Teacher is a professional who helps students learn and grow. They work with students of all ages, from preschool to college, to develop their academic, social, and emotional skills. Conscious Listening may be useful for Teachers because it can help them to better understand their students' needs and to create more effective learning environments.
Counselor
A Counselor is a mental health professional who helps people with a variety of mental health issues, including anxiety, depression, and grief. They work with individuals, couples, and families to help them improve their mental health and well-being. Conscious Listening may be useful for Counselors because it can help them to better understand their clients' needs and to develop more effective treatment plans.
Administrative Assistant
An Administrative Assistant is responsible for providing administrative support to an organization. They work with employees to manage the day-to-day operations of an organization. Conscious Listening may be useful for Administrative Assistants because it can help them to better understand the needs of their colleagues and to provide more effective administrative support.
Office Manager
An Office Manager is responsible for managing the day-to-day operations of an office. They work with employees to manage the office space, equipment, and supplies. Conscious Listening may be useful for Office Managers because it can help them to better understand the needs of their employees and to provide more effective office management.
Human Resources Manager
A Human Resources Manager is responsible for managing the human resources function of an organization. They work with employees to develop and implement HR policies and procedures, and they provide support and guidance to employees on a variety of HR-related issues. Conscious Listening may be useful for Human Resources Managers because it can help them to better understand the needs of their employees and to develop more effective HR programs and services.
Receptionist
A Receptionist is responsible for greeting and assisting visitors. They work at the front desk of an organization and provide information about the organization and its services. Conscious Listening may be useful for Receptionists because it can help them to better understand the needs of visitors and to provide more effective customer service.
Marketing Manager
A Marketing Manager is responsible for managing the marketing function of an organization. They work with marketing staff to develop and implement marketing campaigns, and they provide support and guidance to marketing staff on a variety of marketing-related issues. Conscious Listening may be useful for Marketing Managers because it can help them to better understand the needs of their customers and to develop more effective marketing campaigns.
Project Manager
A Project Manager is responsible for planning, organizing, and executing projects. They work with project teams to develop and implement project plans, and they provide support and guidance to project teams on a variety of project-related issues. Conscious Listening may be useful for Project Managers because it can help them to better understand the needs of their team members and to develop more effective project plans.
Sales Manager
A Sales Manager is responsible for managing the sales function of an organization. They work with sales staff to develop and implement sales strategies, and they provide support and guidance to sales staff on a variety of sales-related issues. Conscious Listening may be useful for Sales Managers because it can help them to better understand the needs of their customers and to develop more effective sales strategies.
Event Planner
An Event Planner is responsible for planning and executing events. They work with clients to develop and implement event plans, and they provide support and guidance to clients on a variety of event-related issues. Conscious Listening may be useful for Event Planners because it can help them to better understand the needs of their clients and to develop more effective event plans.
Customer Service Representative
A Customer Service Representative is responsible for providing customer service to customers. They work with customers to resolve their issues and to provide information about products and services. Conscious Listening may be useful for Customer Service Representatives because it can help them to better understand the needs of their customers and to provide more effective customer service.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Conscious Listening.
Provides a guide to developing empathy and active listening skills, fostering deeper connections and understanding in relationships.
Provides a unique perspective on listening, examining the soundscapes of our environment and their impact on our well-being.
This classic work on listening provides a comprehensive overview of the topic, covering both theory and practical skills.
Presents a collection of sound stories from around the world, providing a unique opportunity to experience and reflect on different listening perspectives.

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