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Chris Croft

Remote working has become a fundamental part of how businesses operate today, but managing teams remotely poses a number of hurdles. This course will help you to get the best work out of your virtual team, show you strategies on how to keep them motivated, enthusiastic and feeling heard while retaining control of productivity. This course is not about the tech, it’s about the people, and how you can be an inspirational leader to a team that could be spread all over the country or even all over the world.

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Remote working has become a fundamental part of how businesses operate today, but managing teams remotely poses a number of hurdles. This course will help you to get the best work out of your virtual team, show you strategies on how to keep them motivated, enthusiastic and feeling heard while retaining control of productivity. This course is not about the tech, it’s about the people, and how you can be an inspirational leader to a team that could be spread all over the country or even all over the world.

Everyone deals with remote working differently and negative emotions can creep in when the personal relationships and banter of office life are absent. If your remote team is feeling unmotivated, insecure or undervalued, this structured, practical course will help you to level-up your management skills by enabling you to create a positive remote working environment and help your team members to achieve their best.

This course provides you with practical tools and techniques to help you unlock the potential in your virtual teams. Managing remote teams is less forgiving than normal management. Anything you neglect now, will have stronger effects more quickly than if you were all working in the same room. From deciding how much freedom team members should have over decision making, to ways of motivating different personality types, this course will help you adapt your management style to get the most out of your remote team.

Featuring tried-and-tested leadership theories, such as Maslow’s Hierarchy of Needs, which I have adapted and modernised to suit the management of a remote team, this course also includes brand new theories which you won’t find anywhere else. This course will help you to ensure that your team feels connected, valued and therefore, motivated, when you are working outside the office.

By the time you finish this course, you’ll have a clear understanding of what it takes to be a successful leader of a virtual team that could be spread across the country, or even the world. As well as exploring effective delegation, managing different personality types and how much freedom to give your team, you’ll also gain the ability to make people feel secure, valued, self-fulfilled and that they really belong. By following these steps, you’ll find yourself with a remote team that is highly motivated and exceptionally productive.

Chris Croft is an international speaker, and widely published author, who's been coaching businesses and individuals for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work.

The course overview includes:

  • Practical tools and techniques for managing a remote team

  • How to delegate effectively

  • Tools to help you motivate different personality types

  • Choosing the level of freedom to give to each team member

  • Find it easy to progress your team members to achieve their best

  • Learn how to avoid tribalism

  • How to implement Maslow’s Hierarchy of Needs to motivate your virtual team

  • Adapt your management style to suit working over Zoom

  • Overcome issues with team members feeling insecure, undervalued and unmotivated

  • And as always, it’s 100% practical, and with no technical jargon.

  • If you are ready to level-up your leadership and get the best out of your remote team this course is for you.

Start inspiring your remote team today and say goodbye to unmotivated, unhappy and unproductive workers.

Enroll now

What's inside

Learning objectives

  • Practical tools and techniques for managing a remote team
  • How to delegate effectively
  • Tools to help you motivate different personality types
  • Choosing the level of freedom to give to each team member
  • Find it easy to progress your team members to achieve their best
  • Learn how to avoid tribalism
  • How to implement maslow’s hierarchy of needs to motivate your virtual team
  • Adapt your management style to suit working over zoom
  • Overcome issues with team members feeling insecure, undervalued and unmotivated
  • How to motivate teams and personalise your approach
  • Creating the perfect balance of delegating and monitoring
  • Building confidence and skills into your employees
  • Mastering communication with your remote team
  • Show more
  • Show less

Syllabus

What to Expect
Welcome
Exponential growth
The two key problems with remote teams
Read more
The two parts of every task or project
Balancing knowledge and trust
The One Exception
The Science Behind
The Freedom Ladder
Combining your options
Remote Working Matrix
The 'too risky' option
The 'too tight' option
My personal poison
The five recommended options
Introduction
Working with a trusted implementer
Delegating big & important tasks
When you're both experts
Helping someone level up
Working with a star
How to choose the best style
Rule of thumb
Considering both axes
Agree a style together
Don't put a person in a box
My flow diagram
Wrap Up
Motivation for Remote Work
Maslow's Hierarchy applied to remote working
Instilling a Feeling of Security
Control the communication grapevine
An emotional flatline
How to give Feedback
Having personal ownership
Belonging
Nothing beats an in person meetup
The most important meeting
Involvement in decision making
Tribalism between departments
Feeling valued
Involving juniors in high level decisions
No man (or woman) left behind
Having involvement and freedom
A surprise celebrity appearance
Self-actualisation
A list of likes and dislikes
Measure results not input
Giving variety and challenges
Quantifying personal success
Tailoring your management style to individuals
The 4 Personality Types
The Analytical
The Controller
The Enthusiast
The Amiable
What we've covered
Congratulations
Certificate

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Applies Maslow's Hierarchy of Needs to remote work, which provides a theoretical framework for understanding and addressing employee motivation and well-being in a virtual setting
Explores delegation strategies and freedom levels, which are crucial for empowering remote team members and fostering a sense of ownership and accountability
Addresses tribalism between departments, which is a common challenge in remote work environments that can hinder collaboration and innovation
Includes techniques for managing different personality types, which helps leaders tailor their approach to individual team members and maximize their potential
Focuses on adapting management styles for Zoom and other virtual platforms, which is essential for effective communication and collaboration in remote settings
Requires learners to adapt their management style, which may be challenging for those with fixed ideas about leadership and team dynamics

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Virtual Teams: Remote Team Management & Leadership with these activities:
Review 'The 5 Dysfunctions of a Team'
Gain a deeper understanding of team dynamics and how to overcome common dysfunctions that can plague remote teams.
Show steps
  • Read 'The 5 Dysfunctions of a Team'.
  • Identify the five dysfunctions.
  • Reflect on how these dysfunctions might manifest in a remote team setting.
Review Maslow's Hierarchy of Needs
Solidify your understanding of Maslow's Hierarchy of Needs, which is directly applied to remote working in this course.
Show steps
  • Find a reliable online resource explaining Maslow's Hierarchy of Needs.
  • Review the different levels of the pyramid.
  • Consider how each level can be addressed in a remote work environment.
Design a Remote Team Onboarding Plan
Apply the course concepts by creating a comprehensive onboarding plan specifically tailored for remote team members.
Show steps
  • Research best practices for remote onboarding.
  • Outline a structured onboarding process.
  • Incorporate elements to foster connection and belonging.
  • Develop a checklist of tasks and resources for new hires.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a Video on Remote Team Communication
Reinforce your understanding of effective communication strategies by creating a short video tutorial.
Show steps
  • Choose a specific communication challenge in remote teams.
  • Research solutions and best practices.
  • Write a script and create visuals.
  • Record and edit the video.
Discuss Delegation Strategies with Peers
Enhance your understanding of delegation by sharing experiences and strategies with other learners.
Show steps
  • Organize a virtual meeting with 2-3 other students.
  • Share your experiences with delegation in remote settings.
  • Discuss different delegation styles and their effectiveness.
  • Brainstorm solutions to common delegation challenges.
Develop a Remote Team Conflict Resolution Guide
Synthesize your learning by creating a practical guide for resolving conflicts within remote teams.
Show steps
  • Research common sources of conflict in remote teams.
  • Outline a step-by-step conflict resolution process.
  • Include tips for effective communication and mediation.
  • Design the guide for easy readability and accessibility.
Review 'Remote: Office Not Required'
Gain a different perspective on remote work and learn practical tips for building a successful remote team from the employee's point of view.
View Remote on Amazon
Show steps
  • Read 'Remote: Office Not Required'.
  • Identify key takeaways about remote work best practices.
  • Reflect on how these insights can inform your management style.

Career center

Learners who complete Virtual Teams: Remote Team Management & Leadership will develop knowledge and skills that may be useful to these careers:
Virtual Team Facilitator
A virtual team facilitator is responsible for guiding virtual team discussions and collaboration. This course helps build a strong base for those wishing to become a virtual team facilitator because it teaches the skills necessary to motivate and manage remote teams effectively. The course content on delegation, team member freedom, and managing different personality types is particularly relevant for a virtual team facilitator. This course also helps facilitators to understand how to create a positive remote working environment by helping their team members feel secure, valued, and motivated.
Team Lead
A team lead is responsible for guiding a team to achieve its goals, and this course helps build a foundation for successful management. The course offers tools and techniques to manage remote teams effectively, which is critical for a team lead in today's work environment. A team lead must know how to delegate, motivate, and personalize leadership styles to get the most out of team members. This course helps to teach how to adapt management styles to diverse personalities and how to create a positive remote working environment. Learners will understand how to help their team feel secure, valued, and motivated. A team lead who has taken this course can effectively oversee teams, boost morale, and drive productivity.
Virtual Project Coordinator
Virtual project coordinators assist in the planning and execution of remote projects, and this course is directly applicable to this role. The course emphasizes strategies for keeping virtual teams motivated and productive, which is important for successful virtual project coordination. This course is a good fit because it offers specific tools and techniques for managing remote teams. It also explores effective delegation, managing different personality types, and creating a sense of belonging, all of which can directly improve the performance of a virtual project coordinator.
Digital Workplace Strategist
A digital workplace strategist develops and implements strategies to optimize remote work environments. This course is highly applicable because it gives a strong foundation on remote team management. A digital workplace strategist needs to understand how to motivate a remote team and manage it effectively. The course explores delegation, team member freedom, and helping team members feel secure and valued, and this information is directly applicable to their responsibilities. They can use this knowledge to improve the remote work experience for employees, ultimately contributing to higher productivity and increased job satisfaction.
Project Manager
Project managers oversee projects from initiation to completion, often working with remote teams. This course may be useful for project managers who want to improve their remote team leadership skills. The course focuses on strategies for keeping teams motivated, enthusiastic, and feeling heard, which are vital for successful project execution. Project managers will find the lessons on delegation, team member freedom, and motivating different personalities particularly relevant. The course content on adapting management style for remote work and avoiding team issues such as insecurity and lack of motivation can help project managers foster productive, high-performing virtual teams.
Training Manager
Training managers develop and deliver training programs to enhance employee skills, and this course may be useful for training managers who develop programs for remote teams. The course focuses on practical tools and techniques for managing remote teams, which are essential for training managers who must train remote team leaders. The course content on effective delegation, motivating diverse personalities, and creating a sense of belonging can be invaluable for training programs. A training manger who has taken this course may be better prepared to help employees in remote teams feel secure, valued and motivated.
Remote Work Consultant
A remote work consultant advises organizations on how to optimize their remote work policies and practices. This course may be helpful for aspiring remote work consultants, as it provides the practical tools and techniques for managing remote teams. A remote work consultant must understand the challenges associated with remote work, and this course addresses them directly, focusing on motivation, communication, and adapting to different personality types. It teaches methods for creating a positive remote work environment. A remote work consultant armed with this knowledge will be able to offer strategic advice to companies looking to enhance their remote work setup.
Human Resources Manager
A human resources manager is responsible for creating and maintaining a positive work environment, and this course is directly relevant for remote teams. This course explores the challenges that remote teams face, such as feelings of insecurity or not being valued, and provides practical ways to counteract these problems. It may be helpful for human resources managers who want to improve remote team morale and productivity. The course content on motivating diverse personality types can help human resources managers implement programs that benefit all employees. The lessons on delegation and communication strategies, as well as creating a feeling of security and belonging, are especially beneficial.
Operations Manager
Operations managers oversee the day-to-day activities of an organization. This course may be helpful for operations managers who supervise remote teams. This course is designed to improve remote team management skills and provides methods to optimize productivity. The curriculum's focus on delegation, motivating different personality types, and ensuring team members feel valued is particularly relevant for operations managers. The course's insights into implementing Maslow's Hierarchy of Needs for a remote workforce and adapting management styles can positively impact the way they lead their teams. An operations manager who takes this course may improve workflow, boost team morale, and enhance the operational efficiency of their teams.
Change Management Consultant
Change management consultants guide organizations through transitions such as adopting new workplace models. This course may be useful for change management consultants dealing with transitions to remote work. This course focuses on the people side of remote work, helping those in this field to better understand the psychological and practical challenges of remote teams. The course may give change management consultants insights into how to help teams and individuals adapt. The lessons on motivation, communication, and creating a positive environment are invaluable for change management consulting.
Organizational Development Specialist
Organizational development specialists focus on improving an organization's effectiveness through various interventions. This course may be useful for them, as it offers practical tools for managing remote teams and improving team performance. The course's emphasis on motivation, communication, and adapting management styles directly aligns with the goals of an organizational development specialist interested in improving the remote work environment. The course explores delegation, strategies for building trust, and creating a sense of belonging, which an organizational development specialist can use when making recommendations to leadership.
Training Specialist
Training specialists design and deliver training programs to enhance employee skills and performance, and this course offers valuable insights into the management of remote teams. A training specialist who has taken this course may be better at designing programs to help team leaders manage their remote teams effectively. A training specialist may use this course's information on motivation, communication, and remote team dynamics to develop relevant training that can benefit an organization. The lessons on delegation and creating a feeling of security can be especially beneficial.
Management Consultant
Management consultants provide expert advice to organizations to improve their performance and efficiency, and this course may be useful in the context of remote teams. This course covers topics, including strategies to manage remote teams, and it also explores methods to keep teams motivated and productive. These skills are essential for management consultants who want to provide practical advice on optimizing team performance. This course teaches effective delegation, adapting management styles, and building strong team relationships, all of which are applicable for management consultants.
Instructional Designer
An instructional designer creates learning materials for a variety of contexts. This course may be useful for instructional designers who are creating training materials for remote team leaders. The course covers a range of strategies to help team leads manage and motivate their virtual teams. An instructional designer can use the course's practical approaches to delegation, communication, and creating a positive remote work environment. The course also helps instructional designers gain a better understanding of the unique challenges that remote teams face, which can help them create training that directly addresses these issues.
Chief Operating Officer
A chief operating officer oversees the operational functions of the company. This course may be useful for a chief operating officer, as it focuses on remote team management and leadership. This course's insights into motivation, delegation, and how to create a positive remote working environment may help a chief operating officer improve operations. An understanding of how to keep remote teams engaged and productive can help a chief operating officer implement strategies that improve an organization's overall performance.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Virtual Teams: Remote Team Management & Leadership.
Provides a foundational understanding of team dynamics, which is crucial for managing remote teams effectively. It uses a fable format to illustrate the five key dysfunctions that can hinder team performance: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Understanding these dysfunctions will help you identify and address potential issues within your virtual team. This book is commonly used as a reference for team building and leadership development.
Offers a practical and contrarian perspective on remote work, challenging conventional wisdom and providing actionable advice for building successful remote teams. It covers topics such as communication, collaboration, and productivity in a remote environment. While the course focuses on management and leadership, this book provides valuable insights into the employee perspective and the overall benefits of remote work. This book is more valuable as additional reading than it is as a current reference.

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