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Software, Programming, and Database Basics

4.5 Filled star Filled star Filled star Filled star Half star
Based on 13 ratings
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Skills Network

Maintaining and updating software is an important activity for a Technical Support role. There are many types of software, and understanding software can be overpowering. This course introduces the fundamentals of software and how to manage software from an information technology (IT) perspective. You'll be introduced to various types of software, ranging from the operating system running on your mobile phone to the applications that run databases on your computer at work. You'll also learn about cloud computing, web browsers, software development, programming languages, and database fundamentals.

Read more

Maintaining and updating software is an important activity for a Technical Support role. There are many types of software, and understanding software can be overpowering. This course introduces the fundamentals of software and how to manage software from an information technology (IT) perspective. You'll be introduced to various types of software, ranging from the operating system running on your mobile phone to the applications that run databases on your computer at work. You'll also learn about cloud computing, web browsers, software development, programming languages, and database fundamentals.

After completing this course, you will better understand software processes and gain confidence in using and securing software applications. You will also review installing and managing web browsers, extensions, and plug-ins and keeping web browsers secure and updated.

Additionally, you'll discover how cloud-based technologies help businesses create and deploy applications faster. This course provides several real-world inspired hands-on labs and activities to demonstrate your skills in programming with Python and working with a database.

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What's inside

Learning objectives

  • Classify, install, configure and manage software including mobile platforms.
  • Discuss cloud computing and web browser concepts.
  • Explain software development models, techniques, and concepts.
  • Describe fundamental database management concepts.

Syllabus

Module 1: Computing Platforms and Software Applications
Computing Platforms and Compatibility
Commercial and Open Source Software
Software Licenses
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores software types, including web browsers and operating systems, which is standard in IT support
Emphasizes managing and updating software, which is crucial for IT professionals
Covers basic programming with Python and database fundamentals, expanding learners' skillset beyond software management

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Reviews summary

Comprehensive it basics for newcomers

According to learners, this course serves as an excellent foundational overview for anyone starting their journey in IT. Students consistently highlight its beginner-friendly approach and the breadth of topics covered, from software management and cloud computing to programming basics and database fundamentals. The hands-on labs, especially with Python and database operations, are frequently praised for their practical value, making complex concepts accessible. While many appreciate the clear explanations and well-structured modules, some with prior experience find the content too simplistic and lacking depth in certain areas, confirming its focus on absolute newcomers.
Well-structured content with easy-to-follow explanations.
"The instructors were clear and concise in their delivery."
"IBM did a great job with this course; its content is well-structured."
"I found the explanations clear, and the progression of topics made sense."
The labs offer valuable real-world application of concepts.
"The hands-on labs, especially with Python and databases, were incredibly helpful for me."
"I felt the database module was strong, though I wished for more advanced programming concepts."
"I particularly enjoyed the practical aspects provided in this course."
"The hands-on activities were a real plus, helping me get my feet wet."
Provides a solid and comprehensive introduction to IT concepts.
"This course provided a fantastic foundational understanding of IT."
"I found it to be a good overview for someone completely new to the IT world."
"It's absolutely essential for anyone starting their IT journey."
"I now feel much more confident about pursuing a career in tech support."
Some learners encountered minor technical issues with labs.
"The course content is alright, but the labs sometimes had technical issues, which I found frustrating."
"I found the labs good, but occasionally the instructions were hard to follow if I got stuck."
Covers many IT areas but remains at an introductory level.
"It covers a lot of ground quickly, perhaps a bit too quickly on some topics for my learning style."
"As someone with some prior experience in basic programming, I found much of the first two modules too simplistic."
"Its breadth is a strength, but I found depth was sacrificed in certain areas."
"This course is truly for absolute beginners, which wasn't fully clear to me initially."
"It's a decent overview, but I don't expect to become an expert just from this course."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Software, Programming, and Database Basics with these activities:
Review Python Syntax
Refresh your understanding of Python syntax to prepare for the programming exercises in this course.
Browse courses on Python
Show steps
  • Review online tutorials or documentation on Python syntax.
  • Write a simple Python program to practice using variables, operators, and control flow.
Read 'Software Architecture for Developers'
Gain a deeper understanding of software architecture concepts and principles.
View Head First Software Architecture: A Learner's... on Amazon
Show steps
  • Read through the chapters and take notes on key concepts.
  • Apply the principles to your own software development projects.
Solve Python Coding Challenges
Practice your Python coding skills by solving coding challenges.
Browse courses on Python
Show steps
  • Find a platform that offers Python coding challenges, such as LeetCode or HackerRank.
  • Start solving challenges that align with the topics covered in the course.
  • Review solutions and learn from your mistakes.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Explore Cloud Computing Platforms
Expand your understanding of cloud computing platforms by following tutorials and documentation.
Browse courses on Cloud Computing
Show steps
  • Choose a cloud computing platform, such as AWS, Azure, or Google Cloud.
  • Find tutorials or courses that provide hands-on experience with the platform's services.
  • Create an account and experiment with the platform's features.
Attend a Software Design Workshop
Enhance your software design skills by attending a workshop led by experienced professionals.
Browse courses on Software Design
Show steps
  • Research and find a workshop that aligns with your interests and skill level.
  • Register for the workshop and prepare any necessary materials.
  • Actively participate in the workshop, ask questions, and take notes.
Participate in a Coding Competition
Challenge yourself and test your problem-solving abilities in a competitive coding environment.
Browse courses on Competitive Programming
Show steps
  • Choose a coding competition platform, such as HackerRank or Codeforces.
  • Practice solving coding challenges to prepare for the competition.
  • Participate in the competition and aim to solve as many problems as possible.
Build a Python Project
Develop a Python project that utilizes the concepts you learned in the course, such as working with data, creating GUIs, or automating tasks.
Browse courses on Python
Show steps
  • Define the scope and goals of your project.
  • Design the architecture of your application.
  • Implement the core functionality of your project.
  • Write tests to ensure the reliability of your code.
  • Deploy your project to a hosting platform.
Mentor Junior Developers
Reinforce your knowledge by guiding and assisting junior developers in their learning journey.
Show steps
  • Identify a junior developer who would benefit from your mentorship.
  • Establish a regular meeting schedule to provide guidance and support.
  • Share your knowledge and experience to help them grow in their technical skills.

Career center

Learners who complete Software, Programming, and Database Basics will develop knowledge and skills that may be useful to these careers:
Software Developer
Software Developers use their knowledge of programming languages and software engineering to design, develop, test, and maintain computer software. This course would help build a foundation for a career in software development by introducing the fundamentals of software, including programming languages, software development models, and database fundamentals.
See salaries and explore the career path for Software Developer
Software Engineer
Software Engineers apply engineering principles to the design, development, deployment, and maintenance of software systems. This course would help build a foundation for a career in software engineering by providing an understanding of software fundamentals, including programming languages, software development models, and database fundamentals.
See salaries and explore the career path for Software Engineer
Web Developer
Web Developers design, develop, and maintain websites and web applications. This course would help build a foundation for a career in web development by providing an understanding of web browsers, cloud computing, and programming languages.
See salaries and explore the career path for Web Developer
Database Administrator
Database Administrators are responsible for the management and maintenance of databases. This course would help build a foundation for a career in database administration by providing an understanding of database fundamentals, including database types, database roles and permissions, and database management.
See salaries and explore the career path for Database Administrator
Systems Analyst
Systems Analysts analyze and design computer systems, including hardware, software, and networks. This course would help build a foundation for a career in systems analysis by providing an understanding of software fundamentals, including programming languages, software development models, and database fundamentals.
See salaries and explore the career path for Systems Analyst
Computer Programmer
Computer Programmers write, test, and maintain computer programs. This course would help build a foundation for a career in computer programming by providing an understanding of programming languages, software development models, and database fundamentals.
See salaries and explore the career path for Computer Programmer
Cloud Engineer
Cloud Engineers design, develop, and maintain cloud computing systems. This course would help build a foundation for a career in cloud engineering by providing an understanding of cloud computing, including cloud deployment and service models, and application architecture and delivery methods.
See salaries and explore the career path for Cloud Engineer
IT Manager
IT Managers plan, organize, and direct the activities of an organization's IT department. This course may be useful for IT Managers by providing an understanding of software fundamentals, including software installation management, productivity software, and cloud computing.
See salaries and explore the career path for IT Manager
Technical Support Specialist
Technical Support Specialists provide technical support to users of computer software and hardware. This course would help build a foundation for a career as a Technical Support Specialist by providing an understanding of software fundamentals, including software installation management, productivity software, and cloud computing.
See salaries and explore the career path for Technical Support Specialist
Business Analyst
Business Analysts analyze business requirements and develop solutions to improve business processes. This course may be useful for Business Analysts by providing an understanding of software fundamentals, including productivity software, and cloud computing.
See salaries and explore the career path for Business Analyst
Project Manager
Project Managers plan, organize, and direct the activities of a project team. This course may be useful for Project Managers by providing an understanding of software development models and techniques.
See salaries and explore the career path for Project Manager
Quality Assurance (QA) Analyst
Quality Assurance (QA) Analysts test and evaluate software to ensure that it meets quality standards. This course may be useful for QA Analysts by providing an understanding of software development models, techniques, and programming languages.
See salaries and explore the career path for Quality Assurance (QA) Analyst
Data Scientist
Data Scientists use data to solve business problems. This course may be useful for Data Scientists by providing an understanding of database fundamentals, including data types, sources, and uses.
See salaries and explore the career path for Data Scientist
Software Tester
Software Testers test and evaluate software to ensure that it meets quality standards. This course may be useful for Software Testers by providing an understanding of software development models, techniques, and programming languages.
See salaries and explore the career path for Software Tester
User Experience (UX) Designer
User Experience (UX) Designers design the user interface for websites, apps, and other digital products. This course may be useful for UX Designers by providing an understanding of web browsers, cloud computing, and programming languages.
See salaries and explore the career path for User Experience (UX) Designer

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Software, Programming, and Database Basics.
Cover image
The Pragmatic Programmer
Save
Provides practical advice on how to become a better software developer. It covers topics such as software design, coding, testing, and debugging. It valuable resource for both beginners and experienced software developers.
The Pragmatic Programmer: Your Journey To Mastery,...
Hardcover
$$
Pragmatic Programmer, The: From Journeyman to Master
Kindle Edition
$$
(Italiano) Pragmatic Programmer - Edizione del 20°...
Kindle Edition
$$
(Italiano) Il Pragmatic Programmer: Guida per manovali del...
Kindle Edition
$$
(中文) The Pragmatic Programmer: access to the highest...
Paperback
$$
Pragmatic programmer (Korean Edition)
Paperback
$$$
Cover image
Software Engineering
Save
Provides a comprehensive overview of software engineering, covering the fundamentals of software development, including software requirements, design, implementation, testing, and maintenance. It valuable resource for both beginners and experienced software engineers.
Software Engineering
Paperback
Check
Software Engineering
Kindle Edition
Check
The Mythical Man-month
Save
Provides insights into the challenges of software development. It classic work that is still relevant today.
Mythical Man-Month, The: Essays on Software...
Kindle Edition
$$
Cover image
Database Systems: The Complete Book
Save
Provides a comprehensive overview of database systems, covering the fundamentals of database design, implementation, and management. It valuable resource for both beginners and experienced database professionals.
Database Systems: The Complete Book
Kindle Edition
$$$
Database Systems The Complete Book
Paperback
$$
Database Systems: The Complete Book
Hardcover
$$$$
Goal Student Access Code Card for Database Systems:...
Printed Access Code
$$
Cover image
The DevOps Handbook
Save
Provides a comprehensive overview of DevOps. It covers the principles and practices of DevOps.
The DevOps Handbook: How to Create World-Class...
Paperback
$$
The DevOps Handbook: How to Create World-Class...
Kindle Edition
$$
Cover image
Functional Design
Save
Provides a comprehensive overview of agile software development. It covers the principles, patterns, and practices of agile development.
Functional Design: Principles, Patterns, and...
Kindle Edition
$$
Cover image
Test Driven Development
Save
Provides a practical introduction to test-driven development. It covers the principles and practices of test-driven development.
Test Driven Development: By Example
Paperback
$$
Test-driven development (Korean Edition)
Paperback
$$$
Cover image
Head First Java
Save
Beginner-friendly introduction to the Java programming language. It covers the basics of Java, including data types, variables, operators, control flow, and object-oriented programming. It good choice for those who are new to programming or who want to learn Java specifically.
Head First Java: A Brain-Friendly Guide
Paperback
$$
Head First Java
Kindle Edition
$$
Cover image
Peopleware
Save
Provides insights into the human side of software development. It covers topics such as team dynamics, communication, and motivation.
Peopleware: Productive Projects and Teams
Paperback
$$
Peopleware: Productive Projects and Teams
Kindle Edition
$$
Design Patterns
Save
Provides a catalog of design patterns that can be used to improve the design of software. It valuable resource for both beginners and experienced software developers.
Design Patterns
Paperback
Check
Design Patterns
Kindle Edition
Check
Cover image
Python Crash Course, 3rd Edition
Save
Provides a practical introduction to Python programming. It covers the basics of Python, including data types, variables, operators, control flow, and functions. It also includes several hands-on projects that allow readers to apply their knowledge.
Python Crash Course, 3rd Edition: A Hands-On,...
Paperback
$$
Python Crash Course, 3rd Edition: A Hands-On,...
Kindle Edition
$$
Python Crash Course, 3rd Edition: A Hands-On,...
Spiral-bound
$$$
Python Crash Course, 3rd Edition: A Hands-On,...
Hardcover
$$$
Cover image
The Practice of Cloud System Administration
Save
Provides a comprehensive overview of cloud computing, covering the fundamentals of cloud computing, including cloud architecture, services, and applications. It valuable resource for both beginners and experienced cloud computing professionals.
The Practice of Cloud System Administration
Paperback
Check
The Practice of Cloud System Administration
Kindle Edition
Check

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Rating
4.5 Filled star Filled star Filled star Filled star Half star
Effort
7 to 10 hours per week for 5 weeks
Level
Introductory
Via
edX
Institution
IBM
Instructor
Skills Network
Language
English
Transcript
English
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Explores software types, including web browsers and operating systems, which is standard in IT support
Emphasizes managing and updating software, which is crucial for IT professionals
Covers basic programming with Python and database fundamentals, expanding learners' skillset beyond software management
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