Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan from Pluralsight

Today’s complex collaboration deployments require efficiency and predictability. You are going to see how to configure policy via device pools, simplify endpoint deployment, build MGCP gateways, and implement path selection via call routing.

Building a predictable collaboration solution makes it easier to manage and troubleshoot complex deployments. In this course, Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan, you are going to see how to configure policy, simplify endpoint deployment, and how to create a dial plan that implements redundancy and efficiency.

First, you will learn how to configure predictability and policy using device pools. Next, you will explore how to deploy large numbers of endpoints using a variety of methods including bulk, auto-registration, and self-provisioning.

You will also see how to customize directory number parameters such as line appearance and avoid potential problems that can arise when assigning partitions, how to simplify calling numbers by configuring URI alias addresses to users and their extensions, and how to deploy alternate numbers to create a more efficient dial plan.

Finally, you will discover how to configure an MGCP gateway for PSTN connectivity as well as how to troubleshoot using debug and show commands, how to simplify call routing, perform digit manipulation, and examine call traces using RTMT.

When you are finished with this course, you will have the skills and knowledge needed to efficiently deploy endpoints, provision an efficient and predictable dial plan, and be well on your way to passing the Cisco Collaboration Core exam.

What's inside

Syllabus

Course Overview

Implementing Policy Using Device Pools

Deploying IP Phones: Auto, Self-provisioning, and Bulk

Examining Endpoint Addressing

Deploying MGCP Gateways

Configuring Cisco Unified Communications Manager Call Routing

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops the skills necessary for configuring policy, deploying endpoints, and implementing a dial plan, which are core skills for network engineers and administrators responsible for deploying and managing Cisco Collaboration solutions

Taught by Sean Douglas, who are recognized for their work in the topic that the course teaches

Examines the configuration of MGCP gateways for PSTN connectivity, which is highly relevant to network administrators and engineers responsible for deploying and managing Cisco Collaboration solutions

Covers advanced topics such as call routing, digit manipulation, and call traces using RTMT, which is useful for network engineers and administrators responsible for troubleshooting and optimizing Cisco Collaboration solutions

Provides hands-on labs and interactives materials, which can help learners apply the concepts and skills they learn

Covers a range of topics related to deploying and managing Cisco Collaboration solutions, which is useful for network engineers and administrators responsible for these tasks

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan with these activities:

Compile and Organize Course Resources

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Compile and organize notes, assignments, quizzes, and exams into one place to enhance accessibility and review efficiency

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Gather all materials
Sort by type
Review materials for completeness

Review Network Fundamentals

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Refresh your understanding of networking fundamentals to ensure a solid foundation for the course.

Browse courses on Networking Fundamentals

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Revisit basic concepts of IP addressing, subnetting, and routing protocols.

Device Pool Configuration Simulations

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Practice configuring device pools to efficiently organize endpoint devices and manage resource allocation.

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Review the documentation on device pool configuration.
Set up a test environment in a lab or simulator.
Create and configure multiple device pools with different settings.
Simulate endpoint devices and assign them to the configured device pools.
Test and observe the impact of device pool configurations on endpoint behavior.

Ten other activities

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Attend Collaboration Industry Events

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Expand your knowledge and connect with professionals in the collaboration field by attending industry events.

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Research upcoming collaboration conferences, webinars, or meetups.
Attend the events and engage with speakers, attendees, and vendors.

Video Walk-through of MGCP Gateway Setup

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Enhance understanding of MGCP gateway configuration through guided video tutorials to clarify implementation steps and troubleshoot potential issues

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Search for video tutorials on MGCP gateway configuration
Select a reputable source and watch the tutorial
Take notes on key steps and best practices
Review the tutorial if needed

Develop a Knowledge Base for Troubleshooting Collaboration Issues

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Create a comprehensive knowledge base that documents common collaboration issues and their solutions, reinforcing your understanding and providing a valuable resource for others.

Browse courses on Troubleshooting

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Gather information from various sources, such as documentation, forums, and personal experience.
Organize and categorize the information into a logical structure.
Use clear and concise language to describe the issues and their resolutions.

Explore Advanced Features of Cisco Collaboration Manager

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Enhance your knowledge by exploring advanced features of Cisco Collaboration Manager through guided tutorials, gaining a deeper understanding of its capabilities.

Browse courses on Call Routing

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Access Cisco's documentation or online learning platforms.
Follow step-by-step tutorials on configuring MGCP gateways and implementing path selection via call routing.
Experiment with different scenarios and configurations to gain hands-on experience.

Drill Down on Call Routing

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Practice implementing path selection and efficient call routing through guided tutorials to improve precision and solidify comprehension

Browse courses on Call Routing

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Review course materials on call routing
Find online tutorials on call routing configuration
Follow step-by-step instructions to configure call routing
Test configurations and troubleshoot any issues

Contribute to Open Source Collaboration Projects

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Engage with the open source community by contributing to real-world collaboration projects, expanding your knowledge and making a practical impact.

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Identify open source collaboration projects that align with your interests.
Review the project documentation and codebase.
Make code contributions, report bugs, or provide feedback.

Simulate Configuring Policy and Provisioning Endpoints

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Practice implementing policy and provisioning endpoints in a simulated environment to reinforce your understanding of the concepts.

Browse courses on Device Pools

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Set up a virtual lab environment or use an online simulator.
Configure device pools and deploy IP phones using bulk, auto-registration, and self-provisioning methods.
Simulate endpoint addressing and troubleshooting using debug and show commands.

Create a Dial Plan Diagram

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Create a visual representation of the dial plan to enhance understanding of call flow and identify areas for improvement

Browse courses on Dial Plan

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Gather information on the current dial plan
Use a diagramming tool to create a visual representation
Include key components such as call flow, endpoints, and routing rules
Review and refine the diagram

Design a Custom Dial Plan for a Business Case

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Create a real-world application of a dial plan design that meets specific business requirements, enhancing your comprehension of dial plan implementation.

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Identify business requirements for call routing, redundancy, and efficiency.
Design a dial plan that addresses the requirements, including alternate numbers and URI alias addresses.
Document the dial plan design, including call flow diagrams and configuration details.

Build a Collaboration Solution for a Small Business

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Apply your understanding by designing and implementing a comprehensive collaboration solution for a small business, providing a practical application of the concepts learned.

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Define the business requirements and scope of the collaboration solution.
Design the network topology and device deployment plan.
Configure and implement the dial plan, call routing, and endpoint provisioning.
Test and troubleshoot the solution to ensure optimal performance.

Career center

Learners who complete Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan will develop knowledge and skills that may be useful to these careers:

Unified Communications Engineer

Unified Communications Engineers design, build, and maintain unified communications solutions, which combine voice, video, data, and mobility services. They may also develop and implement unified communications solutions. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to configure and manage collaboration endpoints and dial plans.

See salaries and explore the career path for Unified Communications Engineer

Collaboration Engineer

Collaboration Engineers design, build, and maintain collaboration solutions, including video conferencing, instant messaging, and presence. They may also develop and implement collaboration solutions. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to configure and manage collaboration endpoints and dial plans.

See salaries and explore the career path for Collaboration Engineer

Telecommunications Engineer

Telecommunications Engineers design, build, and maintain telecommunications systems, including networks, switching equipment, and transmission facilities. They may also develop and implement telecommunications solutions. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to configure and manage collaboration endpoints and dial plans.

See salaries and explore the career path for Telecommunications Engineer

Voice Engineer

Voice Engineers design, build, and maintain voice over IP (VoIP) systems, including networks, endpoints, and applications. They may also develop and implement VoIP solutions. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to configure and manage collaboration endpoints and dial plans.

See salaries and explore the career path for Voice Engineer

Solutions Architect

Solutions Architects design and implement technology solutions for businesses. They may also develop and implement business solutions. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to design and implement collaboration solutions.

See salaries and explore the career path for Solutions Architect

Technical Writer

Technical Writers create and maintain technical documentation, such as user manuals, white papers, and training materials. They may also provide technical support to users. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you understand how to configure and manage collaboration solutions, which can be essential for Technical Writers who document collaboration products.

See salaries and explore the career path for Technical Writer

Sales Engineer

Sales Engineers help customers understand and purchase technical products and services. They may also provide technical support and training to customers. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you understand how to configure and manage collaboration solutions, which can be essential for Sales Engineers who sell and support collaboration products.

See salaries and explore the career path for Sales Engineer

Systems Engineer

Systems Engineers design, build, and maintain computer systems, including hardware, software, and networks. They may also develop and implement system solutions. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to design and implement collaboration solutions.

See salaries and explore the career path for Systems Engineer

Network Architect

Network Architects design and implement computer networks, including hardware, software, and security. They may also develop and implement network solutions. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to design and implement collaboration solutions.

See salaries and explore the career path for Network Architect

Systems Analyst

Systems Analysts analyze and design computer systems, including hardware, software, and networks. They may also develop and implement system solutions. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to design and implement collaboration solutions.

See salaries and explore the career path for Systems Analyst

Network Administrator

Network Administrators manage and maintain computer networks, including hardware, software, and security. They ensure that networks are running smoothly and efficiently, and they troubleshoot and resolve network problems. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you understand how to configure and manage collaboration endpoints and dial plans, which is essential for Network Administrators who support collaboration solutions.

See salaries and explore the career path for Network Administrator

IT Support Specialist

IT Support Specialists provide technical assistance to users of computers, software, and networks. They may also install, maintain, and repair computer systems and networks. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to manage and troubleshoot collaboration endpoints and dial plans.

See salaries and explore the career path for IT Support Specialist

Quality Assurance Analyst

Quality Assurance Analysts test and evaluate products and services to ensure that they meet quality standards. They may also develop and implement quality assurance processes and procedures. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan can help you build the technical skills needed to excel in this role, such as understanding how to test and troubleshoot collaboration endpoints and dial plans.

See salaries and explore the career path for Quality Assurance Analyst

Project Manager

Project Managers plan, organize, and manage projects from start to finish. They work with stakeholders to define project goals, develop project plans, and track project progress. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan may be useful for this career path as it can help you understand how to plan and implement collaboration solutions, which can be essential for Project Managers who work on projects that involve collaboration technology.

See salaries and explore the career path for Project Manager

Business Analyst

Business Analysts identify and solve operational problems within businesses by recommending changes to processes, products, or services. Cisco Collaboration Core: Provisioning Endpoints and Implementing the Dial Plan may be useful for this career path as it can help you understand how to configure and manage collaboration solutions, which can be essential for businesses that rely heavily on communication and collaboration.

See salaries and explore the career path for Business Analyst