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International Business Education Association

Did You Know?

Business Analysts skills are in high demand. According to the U.S. Bureau of Labor Statistics, a 20% job growth rate for Business Analysts is expected till 2025, and the outlook for the rest of the world should be higher still.

Welcome to this 3 part course.

In this course we'll go over the fundamentals of business analysis where you'll get a realistic overview of what a business analysis is, and what a business analyst does.

Read more

Did You Know?

Business Analysts skills are in high demand. According to the U.S. Bureau of Labor Statistics, a 20% job growth rate for Business Analysts is expected till 2025, and the outlook for the rest of the world should be higher still.

Welcome to this 3 part course.

In this course we'll go over the fundamentals of business analysis where you'll get a realistic overview of what a business analysis is, and what a business analyst does.

We'll take you through the foundations of business analysis tools and techniques. We will go over on how these skills as a business analysis are used to gather requirements and identify solutions to provide better business outcomes. Learn the key concepts, vocabulary, and stakeholders business analysts need to be comfortable working with.

Next you'll then be introduced to the BABOK® Guide (Guide to the Business Analysis Body of Knowledge®). In order to be successful at your business analysis work and to pass any of the business analysis certification examinations, you need to have a solid foundation of business analysis key concepts.

You will learn foundational knowledge required to both deliver successful solutions as well as pass professional business analysis certification examinations. You will learn how to use the BABOK guide as a key resource.

Finally, you will be introduced CBAP® ( Certified Business Analysis Professional®) and understand this valuable certification and how to successfully achieve this prestigious international recognition to use in your professional career.

We'll walk through the application process for the CBAP Examination and how to best approach the process. You'll then learn best practices on preparing to successfully pass the CBAP Exam.

What does a Business Analysis do?

A Business Analysis helps businesses do business better. The person who carries out this task is called a business analyst or BA.

Business analysis work across all levels of an organization and identify business needs and determine solutions to business problems. Business analysis may be involved in everything from defining strategy, to creating the enterprise architecture, to taking a leadership role by defining the goals and requirements for programs and projects or supporting continuous improvement in its technology and processes.

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What's inside

Learning objectives

  • Learn the foundations of business analysis tools and techniques
  • Understand what business analysts do
  • Introduction to babok® and cbap®
  • How to initiate a project
  • Best practices for gathering requirements
  • Learn the key concepts, vocabulary, and stakeholders business analysts need.
  • Strategies to monitor results and test outcomes
  • Learn how to use the babok guide as a key resource.
  • Understand the application process for the cbap examination.
  • You'll then learn best practices on preparing to successfully pass the cbap exam.

Syllabus

Getting Started

downloadable supplementary material

Business Analysis Overview
What is business analysis?
Read more
Understanding what business analysts do
The skills business analysts use
BA Mindset
Initiating the Project
Initiation phase of the business analysis
Defining the business problem or opportunity
Defining the business objective
Capturing business information
Understanding stakeholders
Designing requirements
Understanding the requirements
Exploring requirement types
Planning and Collecting Requirements
Building the requirements plan
Gather requirements
Interviewing to gather requirements
Brainstorming
Observing
Surveying
Producing business rules and requirement traceability
Building requirement traceability into the plan
Determining when you have enough requirements
Creating a requirements package
Validating and Controlling Your Requirements During Project Execution
Verifying your requirements
Exploring requirement-verification techniques
Creating procedure manuals and documentation
Measuring verification activities
Developing project acceptance criteria
Implementing and Closing Your Project
Testing project outcomes
Using testing techniques
Providing implementation support
Capturing lessons learned
Conclusion
BABOK Guide and Business Analysis Key Terms
Understanding How to Use the BABOK Guide
Business Analysis Key Concepts
Introducing the Business Analysis Knowledge Areas
Studying Knowledge Areas for BA Certification Exams
Studying Tasks for BA Certification Exams
Studying Techniques for BA Certification Exams
Studying Underlying Competencies for BA Certification Exams
Studying Perspectives for BA Certification Exams
Purpose of the Business Analysis Core
Six Foundational Core Concepts
Utilizing the Business Analysis Core Concept Model
Working a Real-world Example through the BACCM
Important Business Analysis Terms
Additional Key Business Analysis Terms
Two Most Critical Stakeholders for Business
The Common Stakeholders Business Analysts Work With
How to Identify Your Stakeholders
Introducing the Requirements Schema
Understanding Business Requirements
Understanding Stakeholder Requirements
Solution Requirements
Transition Requirements
Relationship of Requirements and Designs
Designing Business Requirements with Personas
Stakeholder Requirements with Scenarios
Data Flow Diagrams
Designing Transition Requirements with Prototypes
Summary of the Requirements Schema and Designs
Intro to the Certified Business Analysis Professional (CBAP) Certification
BABOK
CBAP exam
Understanding IIBA
Benefits of IIBA
IIBA website
Value of CBAP Certification
Obtaining CBAP
IIBA website and creating profile account
Resources available through IIBA website
Accessing CBAP application and dashboard
Filling in your CBAP Application
Gathering your CBAP Application information
Submitting your CBAP Application
CBAP Exam Prep
Business Analysis Core Concept Model (BACCM)
Business Analysis Tasks
Underlying Competencies and Perspectives
Studying the Business Analysis Key Terms
Studying the Business Analysis Stakeholders
Practicing the Cheat Sheet known as the “Brain Dump”
Review of the CBAP Study Plan
Preparing for and Taking the CBAP Exam
Summary of Preparing to Take Your CBAP Examination

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides an overview of the BABOK® Guide, which is a fundamental resource for business analysis and certification, offering a solid foundation for professional development
Explores the CBAP® certification, offering insights into the application process and exam preparation, which can be valuable for career advancement and industry recognition
Covers requirement gathering techniques such as interviewing, brainstorming, observing, and surveying, which are essential skills for effectively eliciting and documenting stakeholder needs
Includes supplementary downloadable material, which can enhance the learning experience and provide additional resources for further study and practical application
Requires learners to study the BABOK guide, which may require purchasing the guide separately, adding to the overall cost of learning
Focuses on preparing for the CBAP exam, which may not be relevant for learners seeking a general understanding of business analysis principles without pursuing certification

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Business Analysis Foundations: Learn All The Essentials with these activities:
Review Business Analysis Key Concepts
Reinforce your understanding of fundamental business analysis concepts before starting the course. This will provide a solid foundation for learning more advanced topics.
Show steps
  • Review definitions of key terms.
  • Practice applying concepts to hypothetical scenarios.
Read 'Business Analysis For Dummies'
Gain a foundational understanding of business analysis principles. This book offers a user-friendly introduction to the field.
Show steps
  • Read the book cover to cover.
  • Take notes on key concepts and definitions.
  • Reflect on how these concepts apply to real-world business scenarios.
Analyze a Business Problem
Apply business analysis techniques to a real-world problem. This will help you solidify your understanding of the concepts learned in the course.
Show steps
  • Identify a business problem in your workplace or community.
  • Define the problem and its impact.
  • Gather information from stakeholders.
  • Propose potential solutions.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Requirements Elicitation Techniques
Sharpen your requirements gathering skills through practice exercises. This will improve your ability to effectively elicit and document requirements.
Show steps
  • Role-play interviewing stakeholders.
  • Practice brainstorming sessions.
  • Create surveys to gather requirements.
Create a Stakeholder Analysis Presentation
Deepen your understanding of stakeholder analysis by creating a presentation. This will help you communicate the importance of stakeholder management to others.
Show steps
  • Identify key stakeholders for a project.
  • Analyze their needs and expectations.
  • Develop a presentation outlining your findings.
  • Present your findings to a peer or mentor.
Study the BABOK Guide
Master the core concepts and techniques outlined in the BABOK Guide. This is essential for professional development and certification.
Show steps
  • Read the BABOK Guide thoroughly.
  • Take detailed notes on key concepts and techniques.
  • Practice applying the BABOK Guide's principles to real-world scenarios.
Participate in a CBAP Study Group
Prepare for the CBAP exam by joining a study group. This will provide you with support, motivation, and valuable insights from other candidates.
Show steps
  • Find a CBAP study group online or in your local area.
  • Attend regular study sessions.
  • Share your knowledge and learn from others.
  • Practice answering CBAP exam questions.

Career center

Learners who complete Business Analysis Foundations: Learn All The Essentials will develop knowledge and skills that may be useful to these careers:
Business Analyst
A Business Analyst helps organizations improve their processes and systems. This course introduces the fundamentals of business analysis, including tools, techniques, and the BABOK Guide. A solid understanding of these topics is crucial for a Business Analyst, who works to identify business needs, determine solutions, and define requirements for projects. The course's focus on the BABOK Guide and business analysis concepts directly supports the activities a Business Analyst undertakes to deliver value. The course also provides insight into business analysis certification, further aiding the career of a Business Analyst.
Requirements Engineer
A Requirements Engineer focuses on eliciting, documenting, and managing requirements for projects. This course offers a deep dive into requirement types and the processes of gathering them, including interviewing, brainstorming, and surveying. The course helps a Requirements Engineer to better understand the importance of requirement traceability and the creation of requirement packages. Furthermore, the course explores the validation and control of requirements, key topics for a successful Requirements Engineer. The course teaches how to design requirements with personas and scenarios.
Project Manager
A Project Manager is responsible for planning, executing, and closing projects effectively. This course provides a strong foundation in business analysis, including requirements gathering, stakeholder management, and defining project objectives. These are all important for a Project Manager. The course's exploration of initiating a project, validating requirements, and testing project outcomes directly correlates with the responsibilities of a Project Manager. Those in this role may find the course useful in understanding how business analysis contributes to overall project success, and it may improve project outcomes.
Product Owner
A Product Owner defines and prioritizes the features of a product, often working with the development team. This course helps to build a foundation in business analysis, covering requirements gathering and stakeholder management. The course's focus on translating business needs into clear requirements directly supports the work of a Product Owner. The course teaches how to design requirements using personas and scenarios, which may help facilitate communication and alignment with stakeholders.
Process Improvement Specialist
A Process Improvement Specialist identifies areas for improvement within an organization's processes and workflows. This course, with its focus on business analysis tools and techniques, helps those in this role to better understand how to gather requirements and identify the root causes of inefficiencies. The course's focus on requirements gathering and validation directly supports the work of a Process Improvement Specialist, who aims to streamline processes for better business outcomes. This course may inform a better approach to process improvement projects.
Management Consultant
A Management Consultant provides expert advice to help organizations improve performance. This course introduces core business analysis concepts which are helpful for a Management Consultant to understand and implement effective solutions. A Management Consultant will also find the techniques shared for defining business problems and objectives useful as well as practical guidance in working with stakeholders. The course's coverage of the BABOK guide and analysis techniques can benefit a Management Consultant looking to understand the business needs of their clients.
System Analyst
A System Analyst examines how systems are built and how they integrate into an organization. This course provides insights into the foundation of business analysis, understanding stakeholder needs, and gathering requirements which are important to the work of a System Analyst. Learning how to use the BABOK Guide as a key resource can aid a System Analyst in designing effective solutions. The understanding of requirements, validations, and testing introduced in this course may be beneficial to a System Analyst.
Change Management Specialist
A Change Management Specialist works to minimize challenges and maximize benefits during periods of organizational change. This course offers a solid grounding in business analysis, specifically in the understanding of business needs, objectives, and stakeholder requirements, all helpful to a Change Management Specialist. The course's focus on initiating projects and validating requirements can help a Change Management Specialist better analyze and address the impact of changes within the organization. The understanding of stakeholders will prove especially valuable for a Change Management Specialist.
Business Intelligence Analyst
A Business Intelligence Analyst helps organizations gain insights from their data to make strategic decisions. This course provides a strong foundation in business analysis, emphasizing requirements gathering, stakeholder management, and an understanding of business problems. An understanding of these areas may help a Business Intelligence Analyst understand the underlying business needs that drive data analysis and reporting. The course's introduction to the BABOK framework may also be helpful, as will the ability to design business requirements using personas.
Organizational Development Consultant
An Organizational Development Consultant helps organizations improve their effectiveness through strategic interventions. This course's overview of business analysis fundamentals, including the identification of business needs and the development of solutions, aligns with the duties of an Organizational Development Consultant. The course's focus on the BABOK guide and stakeholder requirements may help a consultant in performing organizational needs analysis. They may wish to use this course to better understand how to gather and validate requirements.
Quality Assurance Analyst
A Quality Assurance Analyst ensures that products and services meet established standards and requirements. This course provides insights into the business analysis process which includes the understanding of requirements, validation techniques, and the development of acceptance criteria. A Quality Assurance Analyst may find this course useful in gaining familiarity with the process through which requirements are defined, validated, and tested. The course will also be helpful in understanding stakeholder needs. For a Quality Assurance Analyst, this course can provide added context.
Solutions Architect
A Solutions Architect designs the architecture for a system or application. This course introduces the basics of business analysis, including how to identify business needs. For a Solutions Architect, this background is important to understand the business contexts that drive system design. The course may help a Solutions Architect better collaborate with stakeholders, using the information to create an effective architecture that meets requirements. The course's insight into the BABOK Guide could prove beneficial.
Data Analyst
A Data Analyst interprets data to inform better business decisions. While the course does not teach data analysis directly, it provides foundational knowledge in understanding business problems, defining objectives, and gathering requirements, which are necessary before performing data analysis. The course may prove useful for a Data Analyst seeking to understand the business context behind data and improve how they communicate insights to stakeholders. The understanding of business requirements, stakeholder requirements, and solution requirements may also help a Data Analyst gain understanding.
Agile Coach
An Agile Coach helps teams adopt and improve Agile methodologies. While this course does not focus on Agile specifically, the principles of business analysis, including understanding business needs and gathering requirements, are crucial in Agile practices. This course may help an Agile Coach understand the importance of clear requirements and how to effectively work with stakeholders. The course teaches how to design business requirements with personas as well as stakeholder requirements with scenarios, which may be useful to an Agile coach.
Technical Writer
A Technical Writer creates clear and concise documentation for technical products and processes. This course may be useful to a Technical Writer by providing insights into how business requirements are defined, collected, and validated. The course also includes information on creating documentation, including procedure manuals. For a Technical Writer, understanding how business requirements are developed may help them create more effective technical documentation. The course can help a Technical Writer gain a better understanding of the business context of their work.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business Analysis Foundations: Learn All The Essentials.
The BABOK Guide is the definitive resource for business analysis professionals. It provides a comprehensive framework for business analysis practices. is essential for anyone pursuing business analysis certification or seeking to deepen their knowledge of the field. It useful reference tool and is commonly used as a textbook at academic institutions and by industry professionals.
Provides a broad overview of business analysis principles and practices. It's a good starting point for beginners to gain a general understanding of the field. While not as in-depth as the BABOK guide, it offers a more accessible introduction to the core concepts and terminology. It is best used as background reading.

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