People Domain in Project Management from Coursera

This course offers an in-depth exploration of the People Domain, a critical component for project managers aiming to succeed in both the PMP exam and real-world scenarios. You’ll start with fundamental skills such as building and managing effective project teams. Through practical episodes, you'll discover tools and techniques to establish team ground rules, promote shared understanding, and negotiate project agreements. Each lesson is designed to help you create a cohesive and motivated project team, ready to tackle any challenge.

As you progress, the focus shifts to advanced topics like empowering team members and stakeholders through training and mentoring. Special attention is given to engaging virtual teams, a growing reality in today’s project management landscape. You’ll learn how to effectively collaborate with diverse stakeholders and lead teams using various leadership styles and motivation theories. The course also delves into Agile leadership, highlighting the principles of servant leadership and its impact on team performance and collaboration.

The final section of the course emphasizes managing conflict and applying emotional intelligence to enhance team dynamics. You’ll explore methods to support team performance, manage disputes, and mentor stakeholders to achieve project goals. By integrating these strategies, you will be equipped to handle complex interpersonal challenges, foster a productive work environment, and ensure project success. This comprehensive approach to the People Domain will not only prepare you for the PMP exam but also elevate your project management capabilities to new heights.

This course is ideal for project managers, team leaders, and PMP aspirants who want to deepen their understanding of team dynamics and leadership in project management. Prior experience in project management is beneficial but not required.

What's inside

Syllabus

Building and Empowering Effective Project Teams

This module focuses on the essential steps to build and empower a project team, ensuring optimal collaboration and performance. It covers the tools, techniques, and enablers that project managers need to successfully build, guide, and develop their teams. From establishing ground rules and fostering a shared understanding to training and empowering team members, this module provides the foundation for creating a high-performing project team. By mastering these skills, project managers will lead their teams effectively while addressing the specific needs of virtual teams and stakeholders.

Leading and Managing Team Performance and Stakeholder Collaboration

This module delves into the crucial leadership and performance management aspects of project management. It covers how to lead teams through various styles, support ongoing team performance, manage conflict effectively, and foster collaboration with stakeholders. Additionally, it emphasizes emotional intelligence as a key factor in maintaining team morale and promoting a healthy, high-performance work environment. By learning and applying these concepts, project managers will be well-equipped to navigate the complexities of team dynamics, conflict resolution, and stakeholder engagement.

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Offers practical episodes that allow learners to discover tools and techniques to establish team ground rules, promote shared understanding, and negotiate project agreements

Explores Agile leadership, highlighting the principles of servant leadership and its impact on team performance and collaboration, which is highly relevant in modern project management

Examines methods to support team performance, manage disputes, and mentor stakeholders to achieve project goals, which are core skills for project managers

Focuses on building and empowering a project team, ensuring optimal collaboration and performance, which are essential for project managers

Delves into leadership and performance management, covering how to lead teams through various styles, support ongoing team performance, and manage conflict effectively

Emphasizes emotional intelligence as a key factor in maintaining team morale and promoting a healthy, high-performance work environment, which is useful for personal growth and development

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in People Domain in Project Management with these activities:

Review 'The 7 Habits of Highly Effective People'

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Provides a strong foundation in interpersonal skills and leadership principles, crucial for managing project teams effectively.

View The 7 Habits of Highly Effective People: 30th... on Amazon

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Read the book, focusing on habits relevant to team leadership.
Reflect on how these habits can be applied in project management scenarios.
Identify specific actions to implement these habits in your projects.

Review Leadership Styles

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Refreshes your understanding of different leadership styles to better adapt to various team dynamics and project needs.

Browse courses on Situational Leadership

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Research different leadership styles and their characteristics.
Consider the pros and cons of each style in a project setting.
Reflect on which styles you naturally gravitate towards and why.

Team Conflict Resolution Simulation

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Simulates a team conflict scenario to practice conflict resolution skills and apply emotional intelligence.

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Create a realistic project conflict scenario with defined roles.
Assign roles to team members or volunteers.
Run the simulation, focusing on communication and resolution.
Debrief the simulation, discussing lessons learned.

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Create a Presentation on Agile Leadership

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Deepens understanding of Agile leadership principles and their impact on team performance and collaboration.

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Research Agile leadership principles and servant leadership.
Develop a presentation outlining key concepts and benefits.
Present the material to peers or colleagues for feedback.

Review 'Emotional Intelligence 2.0'

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Enhances emotional intelligence skills, crucial for managing team dynamics and stakeholder relationships.

View Melania on Amazon

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Read the book, focusing on strategies for improving EQ.
Take the EQ assessment provided in the book.
Identify areas for improvement and create an action plan.

Mentor Junior Project Managers

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Solidifies your understanding by sharing your knowledge and experience with others.

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Offer guidance and support to junior project managers.
Share your insights on team building and conflict resolution.
Provide feedback on their project management skills.

Develop a Stakeholder Engagement Plan Template

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Applies your knowledge to create a practical tool for managing stakeholder relationships effectively.

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Research best practices for stakeholder engagement planning.
Design a template that includes key elements and considerations.
Share the template with colleagues and gather feedback.

Career center

Learners who complete People Domain in Project Management will develop knowledge and skills that may be useful to these careers:

Project Manager

The role of a Project Manager involves planning, executing, and closing projects. This course directly prepares you for the people-focused aspects of this role by teaching you how to build and empower effective project teams, a crucial skill for any project manager. The course covers not only the establishment of team ground rules and shared understanding, but also how to navigate the needs of virtual teams, lead through various styles, and manage conflicts, all of which are critical to project success. If you want to become a project manager, this course may be useful because of its heavy focus on team dynamics and practical application of leadership principles.

See salaries and explore the career path for Project Manager

Team Lead

A Team Lead guides and motivates a team towards achieving its goals. This course helps provide a foundation for this role by providing instruction on building effective teams and fostering collaboration with stakeholders. It dives into essential techniques for establishing ground rules, promoting shared understanding, and motivating a team, making it useful for any team lead. Additionally, the course provides details on leadership styles, performance management, and conflict resolution, which enhances a team lead's ability to handle complex team dynamics. The skills covered in this course may be especially relevant for team leads in project-based environments.

See salaries and explore the career path for Team Lead

Agile Coach

An Agile Coach facilitates the adoption of Agile methodologies within teams, teaching them to improve processes and performance. This course provides a basis for Agile coaching by focusing on team leadership and collaboration, particularly servant leadership, which is a cornerstone of Agile. It also covers practical aspects of team building and stakeholder engagement which are necessary in an Agile context. If you want to become an Agile coach, this course provides a foundation for understanding and implementing team-focused Agile principles. The course’s focus on diverse teams and emotional intelligence is also useful for an Agile coach.

See salaries and explore the career path for Agile Coach

Scrum Master

A Scrum Master guides a team using the Scrum framework, fostering a collaborative and high-performing environment. This course equips you with the skills to succeed as a Scrum Master by focusing on aspects such as team dynamics, motivation, conflict management, and stakeholder collaboration. The course’s emphasis on Agile leadership and servant leadership may be particularly useful for your role as a Scrum Master. If you desire to become a Scrum Master, this course is useful because of its focus on creating cohesive teams and managing complex interpersonal challenges.

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Project Coordinator

A Project Coordinator assists project managers in planning and organizing project activities. This course builds a foundation for project coordination by addressing the essential aspects of team building, leadership, and stakeholder collaboration. It addresses the ground rules for team work, understanding the dynamics of virtual teams, and using various leadership styles. A project coordinator who understands team motivation and conflict management is better suited to meet objectives. The course’s concentration on emotional intelligence and conflict resolution may be especially useful for you.

See salaries and explore the career path for Project Coordinator

Team Facilitator

A Team Facilitator guides a team through processes, ensuring effective communication and collaboration. This course may be helpful for aspiring team facilitators because it covers tools and techniques to establish team ground rules and promote a shared understanding. This course also directly addresses methods for managing conflicts and fostering a productive work environment. Learning about diverse stakeholders and various motivational theories also better prepares a team facilitator, and makes the team facilitator more effective. The focus on creating a collaborative atmosphere is vital for team facilitation.

See salaries and explore the career path for Team Facilitator

Training and Development Specialist

A Training and Development Specialist designs and delivers training programs for employees. This course may be valuable because it includes practical applications of training and mentoring as essential components of team development. The course gives a basic understanding of how teams operate and interact, along with various leadership styles and motivational theories. A training and development specialist who understands project environments may be better positioned for success. The course's focus on team dynamics and stakeholder engagement could provide useful background for any training specialist.

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Human Resources Generalist

A Human Resources Generalist supports various HR functions such as employee relations and team development. This course may be useful because it provides insights into team dynamics, conflict management, and leadership, which are directly applicable to human resources roles. The course's focus on team collaboration and emotional intelligence is useful to understand how to develop a productive work atmosphere. If you're considering a role in human resources, this course could provide valuable background knowledge and practical skills in team and personal management.

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Organizational Development Consultant

An Organizational Development Consultant works to improve an organization’s effectiveness through various initiatives. This course may be relevant to this role because it focuses on team dynamics, leadership styles, and conflict resolution. The understanding of team building and stakeholder engagement could be useful for any organizational development consultant. This course's emphasis on creating a motivated and cohesive project team is helpful for those wishing to improve outcomes in teams more generally. The course also covers various leadership styles and motivation theories.

See salaries and explore the career path for Organizational Development Consultant

Project Analyst

A Project Analyst assists with gathering data and generating reports to support project management. This course may be helpful for project analysts because it provides an understanding of the inner workings of a project team. The course provides insights into team dynamics, stakeholder collaboration, and conflict resolution. A project analyst who understands group motivation and leadership styles may be better positioned to communicate relevant conclusions from data analyses. If you're looking to become a project analyst, this course provides a helpful background in team dynamics.

See salaries and explore the career path for Project Analyst

Business Analyst

A Business Analyst identifies business needs and recommends solutions. This course may be useful for a business analyst because it incorporates collaboration with diverse stakeholders. A business analyst who understands a team's dynamic may be more effective when proposing solutions and improvements. The course's emphasis on stakeholder engagement and team dynamics may be relevant to your goals. It focuses on team building, leadership, and conflict management, which may be beneficial to a business analyst.

See salaries and explore the career path for Business Analyst

Management Consultant

A Management Consultant advises organizations on how to improve their performance and efficiency. This course equips you with an understanding of team dynamics and leadership, both of which are important for management consulting. The course touches on practical approaches to team building and stakeholder engagement which are relevant in a management consulting role. It also explores various leadership approaches, especially servant leadership, which is vital for working with different teams. This course may be useful if you wish to be management consultant since it provides useful insights into teamwork and interpersonal dynamics in business.

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Program Manager

A Program Manager oversees multiple related projects, coordinating efforts to meet overall objectives. This course may be valuable as it provides insights into team dynamics, leadership styles, and stakeholder engagement which are vital for guiding a program team. The course provides a basic foundation for building cohesive teams, motivating team members, and managing conflicts. For someone seeking program management roles, this course's emphasis on conflict resolution and team collaboration provides important guidance in developing a strong leadership approach.

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Instructional Designer

An Instructional Designer creates educational materials and programs. This course may provide some background for an instructional designer because it covers team dynamics, training, and mentoring. The course focuses on practical team building and the development of group understanding, which may be helpful when developing educational programs for groups. This course also describes the importance of emotional intelligence and collaboration, which may be applicable to adult learning environments. If you're aiming to be an instructional designer, this course may be helpful in understanding how people learn in teams.

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Technical Writer

A Technical Writer creates documentation for technical products, making complex information accessible. This course may be useful for a technical writer because it emphasizes effective communication with diverse stakeholders. The course provides a basic understanding of group dynamics and stakeholder engagement, which informs effective communication. This course also emphasizes the importance of shared understanding and clear communication practices. For a technical writer, an understanding of the human element of project management may prove useful.

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People Domain in Project Management

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