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Testing and calibration laboratories play important role is assuring quality of any product / service. ISO/IEC 17025:2017 provides guidelines for competence of laboratory. Once your laboratory complies with the requirements, it can be accredited by third party accreditation agency through Mutual recognition agreement; hence your results are globally accepted. This course will give guidelines to personnel working in test or calibration lab so as to achieve the accreditation. This helps in improving accuracy and reliability of results of your laboratory. Organizations supplying their products globally expect their products to be accepted globally without any hurdle. For this to happen it is importnat that the product is certified by third party lab whose accreditation is accepted globally through mutual recognition agreement. For calibration laboratories it is importnat to provide unbroken chain of traceability of it's measurements till international standards. guidelines for these are set through The standard has been developed jointly by International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC). Mutual recognition agreement can be obtained if laboratory is accredited by accreditation body who is part of International Laboratory Accreditation Cooperation (ILAC) or area specific cooperation bodies. Please note Hence proving technical competence of lab is important to achieve accreditation. Competence of lab depends on it's personnel, equipment, reference materials used, test / calibration methods followed. Hence for any lab willing to achieve this accreditation it is important to select appropriate test / calibration methods. If those are not as per available international standards, method shall first be validated. Test / calibration equipment accuracy need to be established with respect to expected accuracy of results. Personnel with appropriate educational qualification and working experience (regarding test / calibration methods) are key for competency of laboratory. Estimation/ control of measurement uncertainty and achieving satisfactory performance in proficiency testing program are achievable if all these factors including lab work environment are controlled. This course will help candidates to understand ways to achieve the same.

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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches the fundamentals of testing and calibration laboratories, which is essential knowledge for laboratory personnel
Provides a step-by-step guide to achieving accreditation, which can enhance the reputation and credibility of a laboratory
Covers key aspects such as personnel competence, equipment accuracy, reference materials, and measurement uncertainty, which are crucial for laboratory operations
Emphasizes the importance of establishing an unbroken chain of traceability for calibration laboratories, ensuring accurate and reliable results
Developed jointly by ISO and IEC, ensuring alignment with international standards and best practices in the field
May require additional research or external resources for in-depth understanding of specific topics, depending on the learner's background and experience level

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in ISO/IEC 17025:2017 Awareness with these activities:
Gather resources for the accreditation process
Gathering resources for the accreditation process will help you to understand the process and to prepare your laboratory for the assessment.
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  • Identify the resources that you need, such as accreditation standards, guidance documents, and templates.
  • Gather the resources from a variety of sources, such as the accreditation body, professional organizations, and online resources.
  • Organize the resources in a way that makes them easy to find and use.
Review the ISO/IEC 17025:2017 standard
Reviewing the ISO/IEC 17025:2017 standard will help you to understand the requirements for accreditation and to ensure that your laboratory meets those requirements.
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  • Purchase or download a copy of the ISO/IEC 17025:2017 standard.
  • Read the standard carefully and take notes.
  • Identify the areas of the standard that are most relevant to your laboratory.
Develop a study plan
Developing a study plan will help you to stay organized and on track as you prepare for the accreditation exam.
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  • Determine how much time you have available to study.
  • Identify the topics that you need to cover.
  • Create a schedule that outlines when you will study each topic.
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Form a study group
Forming a study group will allow you to collaborate with other students and learn from each other.
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  • Find other students who are also preparing for the accreditation exam.
  • Meet regularly to discuss the material and work on practice problems together.
Practice test-taking techniques
Taking practice tests will help you become more familiar with the format of the accreditation exam and the types of questions that you can expect.
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  • Find practice tests online or in textbooks.
  • Take the practice tests under timed conditions.
  • Review your answers and identify areas where you need to improve.
Solve practice problems
Solving practice problems will help you to improve your understanding of the concepts covered on the accreditation exam and to develop your problem-solving skills.
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  • Find practice problems online or in textbooks.
  • Solve the practice problems on your own.
  • Check your answers and identify areas where you need to improve.
Volunteer at a testing or calibration laboratory
Volunteering at a testing or calibration laboratory will give you hands-on experience in the field and help you to network with professionals in the industry.
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  • Contact testing or calibration laboratories in your area.
  • Inquire about volunteer opportunities.
  • Complete any necessary training or orientation.
Mentor other students
Mentoring other students will help you to reinforce your understanding of the accreditation process and to develop your leadership skills.
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  • Identify other students who are preparing for the accreditation exam.
  • Offer to help them with their studies.
  • Meet with them regularly to discuss the material and work on practice problems together.

Career center

Learners who complete ISO/IEC 17025:2017 Awareness will develop knowledge and skills that may be useful to these careers:
Laboratory Manager
A Laboratory Manager is responsible for the day-to-day operations of a laboratory. This includes ensuring that the laboratory is operating in accordance with ISO/IEC 17025:2017, a quality management system for testing and calibration laboratories. The course will help you understand the requirements of ISO/IEC 17025:2017 and how to implement them in your laboratory. It will also help you develop the skills you need to manage a laboratory effectively.
Quality Assurance Manager
A Quality Assurance Manager is responsible for developing and implementing quality assurance programs for products and services. This includes ensuring that products and services meet customer requirements and regulatory standards. The course will help you understand the principles of quality assurance and how to apply them in your organization. It will also help you develop the skills you need to manage a quality assurance program effectively.
Technical Director
A Technical Director is responsible for the technical direction of a laboratory. This includes developing and implementing test methods, calibrating equipment, and ensuring that the laboratory is operating in accordance with ISO/IEC 17025:2017. The course will help you understand the requirements of ISO/IEC 17025:2017 and how to implement them in your laboratory. It will also help you develop the skills you need to manage a laboratory effectively.
Laboratory Supervisor
A Laboratory Supervisor is responsible for the supervision of a laboratory. This includes ensuring that the laboratory is operating in accordance with ISO/IEC 17025:2017 and that tests and calibrations are performed correctly. The course will help you understand the requirements of ISO/IEC 17025:2017 and how to implement them in your laboratory. It will also help you develop the skills you need to supervise a laboratory effectively.
Laboratory Technician
A Laboratory Technician is responsible for performing tests and calibrations in a laboratory. This includes preparing samples, operating equipment, and recording data. The course will help you understand the principles of testing and calibration and how to perform them correctly. It will also help you develop the skills you need to work in a laboratory effectively.
Quality Control Analyst
A Quality Control Analyst is responsible for testing and analyzing products and services to ensure that they meet quality standards. This includes developing test methods, performing tests, and interpreting data. The course will help you understand the principles of quality control and how to apply them in your organization. It will also help you develop the skills you need to work as a Quality Control Analyst effectively.
Regulatory Affairs Specialist
A Regulatory Affairs Specialist is responsible for ensuring that products and services comply with regulatory requirements. This includes understanding regulatory requirements, conducting risk assessments, and developing and implementing compliance programs. The course will help you understand the principles of regulatory affairs and how to apply them in your organization. It will also help you develop the skills you need to work as a Regulatory Affairs Specialist effectively.
Technical Writer
A Technical Writer is responsible for writing technical documents, such as manuals, reports, and training materials. This includes gathering information, organizing it, and writing it in a clear and concise manner. The course will help you understand the principles of technical writing and how to apply them in your work. It will also help you develop the skills you need to work as a Technical Writer effectively.
Project Manager
A Project Manager is responsible for planning, organizing, and executing projects. This includes developing project plans, managing budgets, and tracking progress. The course may help you develop the skills you need to work as a Project Manager effectively, such as project planning, budgeting, and risk management.
Sales Representative
A Sales Representative is responsible for selling products and services to customers. This includes identifying customer needs, developing sales presentations, and closing deals. The course may help you develop the skills you need to work as a Sales Representative effectively, such as communication, persuasion, and negotiation.
Customer Service Representative
A Customer Service Representative is responsible for providing customer service to customers. This includes answering questions, resolving complaints, and providing support. The course may help you develop the skills you need to work as a Customer Service Representative effectively, such as communication, empathy, and problem-solving.
Data Analyst
A Data Analyst is responsible for collecting, analyzing, and interpreting data. This includes developing data models, running statistical tests, and presenting results. The course may help you develop the skills you need to work as a Data Analyst effectively, such as data analysis, statistics, and programming.
Software Engineer
A Software Engineer is responsible for designing, developing, and testing software applications. This includes writing code, debugging errors, and maintaining software. The course may help you develop the skills you need to work as a Software Engineer effectively, such as programming, software design, and testing.
Web Developer
A Web Developer is responsible for designing, developing, and maintaining websites. This includes writing code, creating graphics, and ensuring that websites are accessible and user-friendly. The course may help you develop the skills you need to work as a Web Developer effectively, such as HTML, CSS, and JavaScript.
Marketing Manager
A Marketing Manager is responsible for developing and implementing marketing campaigns. This includes developing marketing strategies, creating marketing materials, and managing marketing budgets. The course may help you develop the skills you need to work as a Marketing Manager effectively, such as marketing strategy, market research, and campaign management.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in ISO/IEC 17025:2017 Awareness.
This is the official standard that this course is based on. It provides detailed requirements for the competence of testing and calibration laboratories.
This handbook provides guidance on the implementation of ISO/IEC 17025:2017. It valuable resource for laboratories seeking accreditation.
This handbook provides a comprehensive overview of calibration. It valuable resource for anyone involved in calibration.
Provides a comprehensive overview of measurement systems analysis. It valuable resource for anyone involved in measurement systems analysis.
Provides a comprehensive overview of the Certified Quality Engineer body of knowledge.

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