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Aitor Cubo Contreras, Benjamin Roseth, Alejandro Pareja, Arturo Muente, Florencia Serale, Santiago Paz, Miguel Porrúa, Mariano Lafuente, Lea Gimenez, Angela Maria Reyes, and Estefania Calderon

En este curso aprenderás qué es el gobierno digital, por qué es importante y cómo se puede promover. A través de los distintos contenidos podrás analizar cómo la transformación digital de gobierno afecta a los ciudadanos en su día a día y podrás entender algunos de los aspectos más importantes del gobierno digital como lo son la identidad y firma digital, datos, interoperabilidad, servicios digitales y ciberseguridad.

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En este curso aprenderás qué es el gobierno digital, por qué es importante y cómo se puede promover. A través de los distintos contenidos podrás analizar cómo la transformación digital de gobierno afecta a los ciudadanos en su día a día y podrás entender algunos de los aspectos más importantes del gobierno digital como lo son la identidad y firma digital, datos, interoperabilidad, servicios digitales y ciberseguridad.

El curso te brindará todas las herramientas que necesitas para empezar a aportar en la transformación digital de tu gobierno, por lo que no es necesario contar con conocimientos previos sobre tecnología.

Si obtienes el certificado final del curso, también recibirás una insignia digital que te permitirá compartir fácilamente y de forma más confiable las habilidades o el conocimiento adquirido con tu red profesional.

Este curso es parte de la Especialización en transformación digital de Gobiernos, la cual te dará una mirada más amplia para la implementación de la digitalización en los procesos, trámites y gestiones para un mejor servicio a la ciudadanía.

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What's inside

Syllabus

Módulo 1: Gobierno digital: la revolución llegó al sector público
Te damos la bienvenida al curso Gobierno Digital. En este módulo te mostraremos los objetivos, estructura, evaluaciones y material de orientación del curso. Luego de esta introducción, revisaremos qué es el gobierno digital, su importancia y sus características. Asimismo, revisaremos la situación actual de América Latina respecto a la complejidad de los trámites y el riesgo que existe al no digitalizar al gobierno. Conocerás casos como el de Estonia y el de Uruguay, que son referentes internacionales de la transformación digital, así como ejemplos de acciones que se han realizado en distintos países.
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Módulo 2: Servicios digitales e Interoperabilidad: dos pilares de la transformación digital de gobierno
A lo largo de este segundo módulo revisaremos los dos primeros pilares fundamentales (Servicios Digitales e Interoperabilidad) que permiten la transformación digital de un gobierno y analizaremos, de cada uno, cuáles son sus características principales y lo que se necesita realizar para lograrlos.
Módulo 3: Datos, Identidad y ciberseguridad, pilares de la transformación digital
A lo largo de este último módulo del curso revisaremos los tres últimos pilares fundamentales (Datos, Identidad digital y firma digital, y Ciberseguridad) que permiten la transformación digital de un gobierno. Asimismo, analizaremos, de cada uno, cuáles son sus características principales y lo que se necesita realizar para lograrlos.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Adecuado para funcionarios públicos y personas interesadas en la transformación digital del sector público
Aborda los aspectos fundamentales de la transformación digital del sector público, como servicios digitales, interoperabilidad, datos, identidad digital y ciberseguridad
Impartido por expertos en la materia, Mariano Lafuente y Arturo Muente
Incluye ejemplos de casos de éxito de digitalización de trámites en Uruguay y Estonia
Forma parte de una Especialización en transformación digital de Gobiernos, lo que permite profundizar en el tema
Disponible en español, lo que limita su accesibilidad para quienes no dominan el idioma

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Gobierno Digital with these activities:
Review key concepts in government and public administration
Revisit essential concepts to strengthen your understanding of government and its role in society.
Browse courses on Government
Show steps
  • Read introductory chapters of textbooks on government and public administration.
  • Attend workshops or online courses on foundational concepts.
  • Review lecture notes or recordings from previous courses.
Review key concepts in digital government
Recall essential knowledge in digital government to establish a solid foundation for this course.
Show steps
  • Revise notes or readings from previous courses or materials on digital government.
  • Review online resources or articles to refresh your understanding of key concepts.
Follow tutorials on digital government services and platforms
Stay up-to-date with the latest trends in digital government delivery through guided tutorials.
Browse courses on Digital Government
Show steps
  • Identify reputable websites or online platforms offering tutorials on digital government.
  • Choose tutorials that align with specific areas of interest within digital government.
  • Follow the tutorials step-by-step, taking notes and experimenting with the concepts.
Two other activities
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Practice exercises on data analysis and visualization for government data
Enhance your proficiency in handling and interpreting government data through targeted practice exercises.
Browse courses on Data Analytics
Show steps
  • Find online platforms or resources that provide practice exercises in data analysis and visualization.
  • Select exercises that involve real-world government datasets.
  • Complete the exercises, paying attention to data cleaning, analysis techniques, and effective visualization methods.
Compile resources on best practices in government digitalization
Gather and organize relevant materials to enhance your understanding of successful digitalization strategies in government.
Browse courses on Digital Transformation
Show steps
  • Search for articles, reports, case studies, and other resources on best practices in government digitalization.
  • Organize the resources into a structured compilation, categorizing them based on topics or themes.
  • Include a brief summary or annotation for each resource to provide context.

Career center

Learners who complete Gobierno Digital will develop knowledge and skills that may be useful to these careers:
Digital Strategist
Digital Strategists are responsible for developing and implementing digital strategies for organizations. They work with stakeholders across the organization to identify opportunities for digital growth and to develop and implement solutions that meet the organization's needs. This course can help you build a strong foundation in the principles of digital government and the key technologies that are used to implement digital transformation initiatives. It can also help you develop the skills you need to lead and manage a team of digital professionals.
Digital Transformation Consultant
Digital Transformation Consultants help organizations plan and implement digital transformation initiatives. They work with stakeholders across the organization to identify opportunities for digital growth and to develop and implement solutions that meet the organization's needs. This course can help you build a strong foundation in the principles of digital government and the key technologies that are used to implement digital transformation initiatives. It can also help you develop the skills you need to lead and manage a team of digital professionals.
Chief Digital Officer
Chief Digital Officers are responsible for leading the digital transformation of an organization. They work with stakeholders across the organization to develop and implement a digital strategy that aligns with the organization's overall business goals. This course can help you build a strong foundation in the principles of digital government and the key technologies that are used to implement digital transformation initiatives. It can also help you develop the skills you need to lead and manage a team of digital professionals.
Digital Transformation Manager
Digital Transformation Managers are responsible for planning, implementing, and managing digital transformation initiatives within an organization. They work with stakeholders across the organization to identify opportunities for digital transformation and to develop and implement solutions that meet the organization's needs. This course can help you build a strong foundation in the principles of digital government and the key technologies that are used to implement digital transformation initiatives. It can also help you develop the skills you need to lead and manage a team of digital professionals.
Digital Program Manager
Digital Program Managers are responsible for planning, implementing, and managing digital projects and programs. They work with stakeholders across the organization to define the scope of the project or program, develop a budget and timeline, and track progress towards completion. This course can help you build a strong foundation in the principles of digital government and the key technologies that are used to implement digital transformation initiatives. It can also help you develop the skills you need to manage a team of digital professionals.
Web Developer
Web Developers design, develop, and maintain websites. They work with stakeholders to understand the requirements of the website and to develop and implement solutions that meet those requirements. This course can help you build a strong foundation in the principles of web development and the key technologies that are used to develop websites. It can also help you develop the skills you need to manage a team of web developers.
Information Security Analyst
Information Security Analysts protect organizations from cyber threats. They work with stakeholders to identify vulnerabilities in the organization's IT infrastructure and to develop and implement solutions to mitigate those vulnerabilities. This course can help you build a strong foundation in the principles of information security and the key technologies that are used to protect organizations from cyber threats. It can also help you develop the skills you need to manage a team of information security analysts.
Data Scientist
Data Scientists use data to solve business problems. They work with data to identify trends, patterns, and insights that can be used to make better decisions. This course can help you build a strong foundation in the principles of data science and the key technologies that are used to analyze data. It can also help you develop the skills you need to manage a team of data scientists.
IT Manager
IT Managers plan, implement, and manage IT systems and services. They work with stakeholders across the organization to identify IT needs and to develop and implement solutions that meet those needs. This course can help you build a strong foundation in the principles of IT management and the key technologies that are used to manage IT systems and services. It can also help you develop the skills you need to manage a team of IT professionals.
Cybersecurity Engineer
Cybersecurity Engineers design, develop, and maintain cybersecurity systems. They work with stakeholders to identify vulnerabilities in the organization's IT infrastructure and to develop and implement solutions to mitigate those vulnerabilities. This course can help you build a strong foundation in the principles of cybersecurity and the key technologies that are used to protect organizations from cyber threats. It can also help you develop the skills you need to manage a team of cybersecurity engineers.
Product Manager
Product Managers work with stakeholders to define the product vision and to develop and implement a product roadmap. This course can help you build a strong foundation in the principles of product management and the key technologies that are used to develop and manage products. It can also help you develop the skills you need to manage a team of product managers.
Business Analyst
Business Analysts work with stakeholders to identify business needs and to develop and implement solutions that meet those needs. This course can help you build a strong foundation in the principles of business analysis and the key technologies that are used to analyze business processes. It can also help you develop the skills you need to manage a team of business analysts.
Software Engineer
Software Engineers design, develop, and maintain software applications. They work with stakeholders to understand the requirements of the software and to develop and implement solutions that meet those requirements. This course can help you build a strong foundation in the principles of software engineering and the key technologies that are used to develop software applications. It can also help you develop the skills you need to manage a team of software engineers.
Data Analyst
Data Analysts use data to solve business problems. They work with data to identify trends, patterns, and insights that can be used to make better decisions. This course can help you build a strong foundation in the principles of data science and the key technologies that are used to analyze data. It can also help you develop the skills you need to manage a team of data analysts.
IT Project Manager
IT Project Managers plan, implement, and manage IT projects. They work with stakeholders across the organization to define the scope of the project, develop a budget and timeline, and track progress towards completion. This course can help you build a strong foundation in the principles of IT project management and the key technologies that are used to manage IT projects. It can also help you develop the skills you need to manage a team of IT professionals.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Gobierno Digital.
Este libro presenta estudios de casos de innovaciones y transformaciones exitosas en el gobierno digital, brindando ejemplos prácticos de cómo implementar y administrar iniciativas digitales.
Este libro ofrece una guía completa sobre los principios y mejores prácticas del gobierno digital, cubriendo temas como la gobernanza, la infraestructura y los servicios públicos.
Si bien este libro se centra principalmente en las ciudades inteligentes, ofrece información valiosa sobre la aplicación de la tecnología digital en entornos urbanos, incluyendo aspectos como la gobernanza digital y los servicios ciudadanos.
Este libro analiza la brecha digital y su impacto en la sociedad, proporcionando información sobre las implicaciones sociales y económicas del gobierno digital y la inclusión digital.
Examines the impact of digital technologies on public service delivery and governance, discussing the opportunities and challenges of digital transformation.
Explores the transformative effects of digital technologies on public administration, examining how they are changing government processes and relationships.
Argues for the use of technology to enhance public services and promote citizen participation, providing examples and case studies.
Discusses the potential risks and benefits of surveillance technologies in the hands of governments, advocating for responsible use and citizen oversight.
Provides a critical analysis of the New Public Management (NPM) approach to public administration, exploring its origins, implementation, and impact.
Examines the changing nature of the public sphere in the digital age, exploring the role of media, technology, and citizen participation.

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