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Kimberly Jones

This course is for anyone that wants to learn more about bias and how it can affect business, relationships, and communities. The course begins with an exploration of the word bias and its many definitions. The course then covers workplace bias and strategies for overcoming personal bias. The course ends with an activity in which the learner creates an action plan for a bias free workplace.

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What's inside

Syllabus

What Is Bias?
Bias is a word we hear on a regular basis. We hear it at work when we are asked to attend training sessions. We hear it on the news when we learn about instances of prejudice and insensitivity. However, bias is not a simple word. Bias takes on several different forms and can have several different effects. In this module, we will explore the meaning of the word bias. We will learn that it has both a psychological and social meaning. We will also learn that bias is a normal part of life. The module concludes with an activity that allows learners to explore their own bias and reflect on how it influences the decision making process.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores workplace bias, which is often overlooked in bias conversations but can significantly impact work environments
Emphasizes practical strategies for creating a bias-free workplace, allowing learners to apply their knowledge in real-world settings
Examines workplace bias, which can have significant social and financial implications for organizations and individuals
Taught by Kimberly Jones, an expert in organizational bias and discrimination
Helps learners recognize and overcome personal biases, which can contribute to workplace bias
Provides a comprehensive exploration of bias, including workplace bias, which often affects morale, productivity, and job satisfaction

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Reviews summary

Overcoming bias for professional growth

According to learners, this course offers a practical and insightful foundation for understanding and addressing bias. Many found it particularly relevant for workplace application, appreciating the focus on creating a bias-neutral environment. Students highlight the course's ability to foster increased self-awareness regarding personal biases, and many found the strategies for overcoming bias to be actionable. While the content is broadly considered clear and well-structured, some learners noted it might be more beneficial for beginners in diversity and inclusion topics, with a few wishing for more in-depth or nuanced examples.
Well-organized modules with easily digestible information.
"The course structure flowed logically, starting with definitions and progressing to practical application. Very easy to follow."
"I appreciated how each module built upon the last, making complex topics like bias understandable and less intimidating."
"The readings and activities were well-integrated, providing a comprehensive and clear overview of the subject."
Effectively helps identify and manage personal biases.
"The module 'Bias 360' was a game-changer; it really made me reflect on my own biases and how they influence decisions."
"I learned how to measure my own bias, which was eye-opening and provided a clear path for self-improvement."
"It's crucial to acknowledge personal bias, and this course gives you the tools to do just that for effective bias management."
Highly applicable strategies for professional settings.
"This course provided me with very practical tools that I could immediately apply in my team meetings and daily interactions at work."
"I found the sections on '9 to 5 Bias' and creating a 'Bias Neutral Work Environment' incredibly useful for my HR role."
"My goal was to implement changes for a bias-free workplace, and this course gave me a solid framework to start with."
Could benefit from more complex or diverse examples.
"While the concepts are clear, I wished for more nuanced, real-world case studies to illustrate the complexities of bias in practice."
"The examples felt a little too generic at times. More industry-specific scenarios would make it even more impactful."
"I would have liked to see a wider range of examples beyond typical workplace scenarios to truly grasp bias in different contexts."
May be too foundational for those with prior knowledge.
"For someone new to diversity and inclusion concepts, this course is an excellent starting point, but I was hoping for more advanced insights."
"I already had some background in organizational psychology, so parts of the course felt like a review rather than new learning."
"If you're looking for deep dives into specific cognitive biases, this might feel a bit surface-level; it's more of a general introduction."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Overcoming Bias with these activities:
Read 'Blindspot: Hidden Biases of Good People' by Mahzarin R. Banaji and Anthony G. Greenwald
Delve into the groundbreaking work of Banaji and Greenwald, exploring the nature of implicit bias and its pervasive influence on our thoughts and actions.
Show steps
  • Acquire a copy of 'Blindspot: Hidden Biases of Good People'.
  • Read the book thoroughly, taking notes and reflecting on the key concepts.
Bias Mitigation Discussion Group
Engage in discussions with peers to gain diverse perspectives on bias and effective strategies for mitigating it.
Show steps
  • Join or form a discussion group with other students.
  • Discuss different types of bias and their impact.
  • Share personal experiences and insights on bias.
Create a Workplace Bias Awareness Campaign
Develop a comprehensive awareness campaign to educate your workplace about bias and its impact. This campaign will help to create a more inclusive and equitable work environment.
Browse courses on Workplace Bias
Show steps
  • Research different types of bias and their impact on the workplace.
  • Develop materials for your campaign, such as posters, presentations, and workshops.
  • Implement your campaign and track its progress.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Volunteer with a Bias Prevention Organization
Gain practical experience in addressing bias by volunteering with an organization dedicated to reducing discrimination and fostering inclusion.
Browse courses on Social Justice
Show steps
  • Research bias prevention organizations in your community.
  • Contact organizations to inquire about volunteer opportunities.
  • Engage in volunteer activities, such as organizing workshops or providing support to individuals affected by bias.
Contribute to Open-Source Projects on Bias Mitigation
Join the global community of developers working to create tools and resources for reducing bias and promoting inclusion.
Browse courses on Bias Mitigation
Show steps
  • Identify open-source projects related to bias mitigation.
  • Contribute code, documentation, or other resources to these projects.
  • Participate in community discussions and support other contributors.
Develop a Bias Mitigation Action Plan for Your Workplace
Apply your knowledge of bias to develop a comprehensive plan for creating a more inclusive and equitable workplace.
Browse courses on Workplace Bias
Show steps
  • Conduct a workplace bias assessment to identify areas for improvement.
  • Develop a plan with specific goals, strategies, and timelines for addressing bias.
  • Present your plan to management and seek their support.
Bias Scenario Exercises
Put your bias management skills to the test with scenario exercises. These exercises will help you to identify and overcome bias in the workplace and other settings.
Show steps
  • Review the provided bias scenarios.
  • Analyze the scenarios and identify the types of bias present.
  • Develop strategies for overcoming the bias and promoting a more inclusive environment.
Bias Reduction Policy for Your Organization
Demonstrate your understanding of bias reduction strategies by drafting a comprehensive policy for your workplace.
Browse courses on Workplace Bias
Show steps
  • Research best practices for bias reduction.
  • Develop a policy that outlines the organization's commitment to bias reduction.
  • Provide examples of specific措施that will be implemented.

Career center

Learners who complete Overcoming Bias will develop knowledge and skills that may be useful to these careers:
Diversity and Inclusion Manager
A Diversity and Inclusion Manager is responsible for creating and implementing diversity and inclusion initiatives within an organization. This role may also be responsible for developing and leading training programs on diversity and inclusion, as well as for investigating and resolving complaints of discrimination and harassment. The Overcoming Bias course can be helpful for Diversity and Inclusion Managers by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Diversity and Inclusion Managers to develop effective strategies for creating and implementing diversity and inclusion initiatives.
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of human resources for an organization, including recruiting, hiring, training, and development, as well as compensation and benefits. The Overcoming Bias course can be helpful for Human Resources Managers by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Human Resources Managers to develop effective strategies for creating and implementing diversity and inclusion initiatives.
Recruiter
A Recruiter is responsible for finding and attracting qualified candidates for open positions within an organization. The Overcoming Bias course can be helpful for Recruiters by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Recruiters to develop effective strategies for creating and implementing diversity and inclusion initiatives.
Consultant
A Consultant is responsible for providing advice and guidance to organizations on a variety of topics, including diversity and inclusion. The Overcoming Bias course can be helpful for Consultants by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Consultants to develop effective strategies for creating and implementing diversity and inclusion initiatives.
Trainer
A Trainer is responsible for developing and delivering training programs on a variety of topics, including diversity and inclusion. The Overcoming Bias course can be helpful for Trainers by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Trainers to develop effective strategies for creating and implementing diversity and inclusion initiatives.
Diversity and Inclusion Officer
A Diversity and Inclusion Officer is responsible for overseeing all aspects of diversity and inclusion for an organization. This role may also be responsible for developing and leading training programs on diversity and inclusion, as well as for investigating and resolving complaints of discrimination and harassment. The Overcoming Bias course can be helpful for Diversity and Inclusion Officers by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Diversity and Inclusion Officers to develop effective strategies for creating and implementing diversity and inclusion initiatives.
Civil Rights Attorney
A Civil Rights Attorney is responsible for representing clients in cases involving discrimination, harassment, and other civil rights violations. The Overcoming Bias course can be helpful for Civil Rights Attorneys by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Civil Rights Attorneys to develop effective strategies for litigating civil rights cases.
Diversity and Inclusion Educator
A Diversity and Inclusion Educator is responsible for developing and delivering educational programs on diversity and inclusion. This role may also be responsible for providing training on diversity and inclusion to employees, as well as for developing and implementing diversity and inclusion initiatives. The Overcoming Bias course can be helpful for Diversity and Inclusion Educators by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Diversity and Inclusion Educators to develop effective strategies for creating and implementing diversity and inclusion initiatives.
Mediator
A Mediator is responsible for facilitating negotiations and resolving disputes between parties. The Overcoming Bias course can be helpful for Mediators by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Mediators to develop effective strategies for facilitating negotiations and resolving disputes.
Social Worker
A Social Worker is responsible for providing support and assistance to individuals and families who are facing challenges. This role may also be responsible for providing counseling, case management, and other services. The Overcoming Bias course can be helpful for Social Workers by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Social Workers to develop effective strategies for providing support and assistance to individuals and families.
Psychologist
A Psychologist is responsible for providing psychological services to individuals and groups. This role may also be responsible for conducting research on psychological topics. The Overcoming Bias course can be helpful for Psychologists by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Psychologists to develop effective strategies for providing psychological services to individuals and groups.
Educator
An Educator is responsible for teaching students at all levels, from preschool to college. The Overcoming Bias course can be helpful for Educators by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Educators to develop effective strategies for creating and implementing inclusive classrooms.
Journalist
A Journalist is responsible for gathering and reporting news and information to the public. The Overcoming Bias course can be helpful for Journalists by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Journalists to develop effective strategies for reporting on sensitive topics in a fair and unbiased manner.
Politician
A Politician is responsible for representing the interests of their constituents and making decisions on their behalf. The Overcoming Bias course can be helpful for Politicians by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Politicians to develop effective strategies for creating and implementing policies that are fair and just.
Lawyer
A Lawyer is responsible for representing clients in legal matters and providing them with legal advice. The Overcoming Bias course can be helpful for Lawyers by providing them with a deeper understanding of the different types of bias and how to overcome them. This course can also help Lawyers to develop effective strategies for representing clients in a fair and unbiased manner.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Overcoming Bias.
Examines the psychological roots of bias, providing a deeper understanding of how unconscious biases shape our thoughts and behaviors.
Provides a practical guide to becoming a more conscious leader. It valuable resource for anyone who wants to create a more inclusive workplace.
Provides practical advice on how to have difficult conversations. It valuable resource for anyone who wants to create a more inclusive workplace.
Provides evidence of the benefits of diversity and inclusion. It valuable resource for anyone who wants to create a more inclusive workplace.
Explores the elements that contribute to successful group dynamics, providing insights into how to create a more collaborative and inclusive workplace culture.
Explores the challenges and opportunities of creating an inclusive workplace, emphasizing the need for individual and organizational commitment.

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