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Natalie M. Pageler, MD, MEd and Christopher Sharp, MD

Today, telehealth is a mainstream healthcare practice and an increasingly important tool for healthcare providers. In this course from the Stanford Center for Health Education (SCHE), you will learn how telehealth can improve the patient experience, and you will investigate the strategic business value of implementing telehealth in your organization. You will also explore a broad range of telehealth technologies and how they can be integrated in practice.

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Today, telehealth is a mainstream healthcare practice and an increasingly important tool for healthcare providers. In this course from the Stanford Center for Health Education (SCHE), you will learn how telehealth can improve the patient experience, and you will investigate the strategic business value of implementing telehealth in your organization. You will also explore a broad range of telehealth technologies and how they can be integrated in practice.

These strategic foundations will equip you to build a clinical and business case for a telehealth program, and to determine how to meet the technological requirements.

What you'll learn

  • The key applications of telehealth and their benefits and challenges.

  • The ways in which telehealth creates value for the patient.

  • The business value derived from the strategic implementation of telehealth.

  • The technologies that enable telehealth and innovation.

  • The decision-making frameworks that drive effective technology integration.

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Good to know

Know what's good
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Appropriate for learners interested in the strategic integration and implementation of telehealth within an organizational setting
Suitable for healthcare professionals seeking to enhance their knowledge and skills in telehealth applications
Relevant for learners interested in the business case for telehealth services in healthcare organizations

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Strategy: Introduction to Telehealth and Enabling Technologies with these activities:
Write a summary of your current understanding on telehealth
Reflecting on current knowledge of telehealth can help you better understand what new things you need to learn.
Show steps
  • Organize your thoughts and write a summary
  • Brainstorm your knowledge about telehealth
Begin a telehealth project
Starting early with projects will give you an opportunity to improve and refine their work.
Show steps
  • Design a plan for a telehealth project
  • Identify the necessary resources
  • Assemble a team of experts
Revise Various Telehealth Technologies
Brings you up to date on the different telehealth technologies and their functionalities before taking this course.
Show steps
  • Review resource articles on telehealth technologies.
  • Attend a webinar on a specific telehealth technology.
  • Read a whitepaper on the latest trends in telehealth technology.
  • Look into the current telehealth technologies used in your organization's facility or practice.
Seven other activities
Expand to see all activities and additional details
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Research the current applications of telehealth
Learning about the applications of telehealth can expand your awareness of the opportunities that it provides in healthcare.
Show steps
  • Browse reputable medical news websites
  • Consult with peers or mentors about their experiences
  • Attend conferences or webinars devoted to telehealth
Compile a list of relevant resources on telehealth
Identifying and reviewing additional resources can enhance your understanding of telehealth.
Show steps
  • Search online for articles, websites, and videos
  • Ask your instructor or colleagues for recommendations
  • Organize the resources into a central location
Analyze the ways in which telehealth impacts patients
Considering how telehealth benefits and challenges patients can increase your empathy towards your patients.
Browse courses on Patient Satisfaction
Show steps
  • Observe and note the experiences of patients using telehealth tools
  • Survey past patients on their perspectives of telehealth and its benefits
  • Directly interview patients about telehealth and their recommendations
Attend a telehealth conference or webinar
Networking with other telehealth professionals can provide you with valuable insights and support.
Show steps
  • Identify relevant conferences or webinars
  • Register and attend the event
  • Network with other attendees and speakers
Practice Telehealth Patient Scenarios
Strengthens your ability to navigate different patient scenarios in a telehealth setting.
Browse courses on Simulation
Show steps
  • Identify potential telehealth patient scenarios.
  • Develop a simulation plan for each scenario.
  • Practice the simulations with a colleague or mentor.
  • Debrief and discuss the simulations to improve your skills.
Build a business case for implementing telehealth
Understanding business value can help you implement telehealth in a way that is sustainable for your organization.
Show steps
  • Consult with financial analysts and administrators
  • Estimate cost savings and revenue opportunities
  • Forecast the potential impact on patient outcomes
Volunteer at a Telehealth Organization
Provides you with hands-on experience in a telehealth environment.
Show steps
  • Identify telehealth organizations in your area.
  • Contact the organizations to inquire about volunteer opportunities.
  • Complete necessary training and orientation.
  • Provide telehealth services under the supervision of a qualified professional.

Career center

Learners who complete Strategy: Introduction to Telehealth and Enabling Technologies will develop knowledge and skills that may be useful to these careers:
Telehealth Nurse
Telehealth Nurses provide nursing care to patients remotely using telehealth technologies. They assess patients' needs, develop care plans, and provide education and support. This course can help Telehealth Nurses to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to provide effective telehealth care.
Health Information Manager
Health Information Managers (HIM) are responsible for the management of patient health information. They ensure that patient data is accurate, complete, and secure, and they play a key role in the implementation and use of telehealth technologies. This course can help HIMs to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to manage telehealth programs effectively.
Healthcare Administrator
Healthcare Administrators plan, direct, and coordinate the provision of healthcare services. They work with clinicians, managers, and other staff to ensure that healthcare organizations are operating efficiently and effectively. This course can help Healthcare Administrators to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to implement and manage telehealth programs successfully.
Telehealth Physician
Telehealth Physicians provide medical care to patients remotely using telehealth technologies. They diagnose and treat patients, prescribe medications, and provide education and support. This course can help Telehealth Physicians to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to provide effective telehealth care.
Clinical Informatics Specialist
Clinical Informatics Specialists (CIS) use their knowledge of both clinical care and information technology to improve patient outcomes. They work with clinicians and IT professionals to implement and use telehealth technologies, and they play a key role in ensuring that telehealth programs are integrated effectively into clinical workflows. This course can help CISs to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to implement and manage telehealth programs successfully.
Health Informatics Engineer
Health Informatics Engineers design, develop, and implement healthcare information systems. They work with clinicians, IT professionals, and other stakeholders to ensure that healthcare information systems are effective and efficient. This course can help Health Informatics Engineers gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to implement and manage telehealth systems successfully.
Health Policy Analyst
Health Policy Analysts research, analyze, and develop policies that affect the healthcare system. They work with policymakers, healthcare providers, and other stakeholders to improve the quality, efficiency, and accessibility of healthcare services. This course can help Health Policy Analysts to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to develop and implement effective telehealth policies.
Telemedicine Technician
Telemedicine Technicians provide technical support to telehealth providers. They troubleshoot and resolve technical issues, and they ensure that telehealth equipment is functioning properly. This course can help Telemedicine Technicians to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to provide effective technical support.
Health Educator
Health Educators develop and implement programs to promote health and prevent disease. They work with individuals, groups, and communities to improve their health knowledge, attitudes, and behaviors. This course can help Health Educators to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to use telehealth to deliver health education programs effectively.
Healthcare Consultant
Healthcare Consultants provide advice and guidance to healthcare organizations on a variety of topics, including telehealth. They work with healthcare leaders to develop and implement telehealth programs, and they help to ensure that telehealth programs are effective and efficient. This course can help Healthcare Consultants to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to provide effective consulting services.
Medical Equipment Sales Representative
Medical Equipment Sales Representatives sell medical equipment and supplies to healthcare providers. They work with clinicians, healthcare administrators, and other staff to identify and meet the needs of their healthcare organizations. This course can help Medical Equipment Sales Representatives to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to sell telehealth products and services effectively.
Social Worker
Social Workers provide counseling, support, and other services to individuals, families, and groups. They work with clients to address a variety of issues, including health problems. This course can help Social Workers to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to use telehealth to provide effective social work services.
Occupational Therapist
Occupational Therapists help people to improve their physical function and independence. They work with clients to develop and implement treatment plans that address their individual needs. This course can help Occupational Therapists to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to use telehealth to provide effective occupational therapy services.
Physical Therapist
Physical Therapists help people to improve their mobility and function. They work with clients to develop and implement treatment plans that address their individual needs. This course can help Physical Therapists to gain a better understanding of telehealth technologies and their applications, and it can help them to develop the skills necessary to use telehealth to provide effective physical therapy services.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Strategy: Introduction to Telehealth and Enabling Technologies.
Provides a thought-provoking look at the future of healthcare, with a focus on the role of digital health technologies. It valuable resource for anyone interested in learning more about the potential of technology to transform healthcare.
Provides an overview of health informatics, including the use of telehealth technologies. It valuable resource for anyone interested in learning more about the role of information technology in healthcare.
Provides a guide to implementing and managing telehealth programs. It covers the planning, implementation, and evaluation of telehealth programs, and provides guidance on how to overcome common challenges.
Provides a guide to reimbursement and payment for telehealth services. It covers the Medicare and Medicaid reimbursement rules for telehealth, and provides guidance on how to navigate the reimbursement process.
Provides a guide to telehealth for patients and families. It valuable resource for anyone who is interested in learning more about telehealth and how it can be used to improve patient care.
Provides a comprehensive overview of telehealth from a global perspective. It covers topics such as telehealth technologies, applications, and best practices.

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