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João Freitas

This course is a comprehensive online course designed to equip learners with the skills needed to excel in the digital realm. It covers effective communication across various online platforms, including social media, email, and webinars. The course provides a thorough understanding of digital communication principles and practical techniques to engage and connect with audiences effectively.

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This course is a comprehensive online course designed to equip learners with the skills needed to excel in the digital realm. It covers effective communication across various online platforms, including social media, email, and webinars. The course provides a thorough understanding of digital communication principles and practical techniques to engage and connect with audiences effectively.

Prerequisites for the course include a basic understanding of digital platforms and familiarity with communication principles. Learners should also be eager to enhance their digital engagement skills.

This course is tailored for digital marketers, social media managers, content creators, and business communication professionals. It aims to help them leverage digital platforms effectively to communicate their messages and engage with their target audience.

The learning objectives of the course include identifying key digital communication platforms and their unique features, implementing strategies for crafting engaging content tailored to different digital mediums, constructing comprehensive digital communication plans, and evaluating the effectiveness of digital communication campaigns using analytics tools.

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What's inside

Syllabus

Introduction to Digital Communication
Introduction to Digital Communication provides a foundational understanding of digital communication, exploring its importance, key concepts, and audience targeting strategies.
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Communication Through Different Formats
Module 2 focuses on communication through various formats, including email, webinars, and social media. Participants will learn essential skills for effective communication in the digital age.
Content is the King, How to Create it?
Module 3 focuses on content creation strategies essential for digital communication, covering crafting compelling written and visual content as well as leveraging user-generated content (UGC) for brand engagement.
Future of Digital Communication
Module 4 delves into the evolving landscape of digital communication, focusing on crisis management, ethical considerations, and future trends. Participants will explore strategies for managing crises using digital tools, ethical guidelines for online communication, and upcoming trends shaping the digital communication landscape.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores strategies to effectively communicate and connect with target audiences on various digital platforms
Provides useful insights into email, webinars, and social media for effective communication
Covers essential content creation strategies for digital communication, including compelling written and visual content
Examines the evolving landscape of digital communication, including crisis management and ethical considerations
Focuses on digital communication principles and practical techniques for engaging audiences

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Mastering Digital Communication: Effective Online Engagement with these activities:
Review Concepts of Communication
Review the basic concepts and theories of communication to ensure a strong foundation for understanding digital communication strategies.
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  • Revisit textbooks or course materials on communication principles.
  • Read articles or research papers on key communication theories.
  • Complete practice exercises or quizzes to test your understanding.
Build a strong foundation in social media platforms
Review the key features and functionalities of major social media platforms to ensure you have a solid understanding before diving into the course.
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  • Create profiles on major social media platforms (e.g., Facebook, Twitter, Instagram, LinkedIn).
  • Explore the different features and tools offered by each platform.
  • Engage with content and other users to get a feel for the platform's dynamics.
Participate in online discussion forums
Engage with peers in online discussions to exchange ideas, share perspectives, and deepen your understanding of course concepts.
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  • Identify relevant discussion forums related to digital communication.
  • Read and analyze discussion topics and posts.
  • Contribute your own insights and engage in discussions with peers.
Eight other activities
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Practice Email Etiquette
Engage in practice exercises to refine email writing skills, ensuring clarity and professionalism in digital communication.
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  • Analyze examples of effective emails and identify their key features.
  • Draft and review emails using appropriate formatting, tone, and language.
  • Seek feedback from peers or instructors to refine email communication.
Read Digital Marketing Analytics
Read Digital Marketing Analytics to gain insights into analytics tools and techniques, enabling you to measure and optimize digital communication campaigns.
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  • Read the book and take notes on key concepts and techniques.
  • Identify real-world examples of digital marketing analytics in action.
  • Use analytics tools to analyze your own digital communication efforts.
Practice crafting engaging email content
Reinforce your understanding of effective email communication techniques by composing practice emails for various scenarios.
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  • Identify the purpose of your email.
  • Craft a clear and concise subject line.
  • Structure your email using appropriate headings and paragraphs.
  • Proofread your email carefully before sending.
Develop a digital communication plan for a specific target audience
Apply the principles of digital communication to develop a comprehensive plan for effectively reaching and engaging a specific audience.
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  • Identify your target audience and their demographics, interests, and online behavior.
  • Define your communication goals and objectives.
  • Choose the appropriate digital channels and platforms to reach your target audience.
  • Create engaging and relevant content tailored to your target audience.
  • Monitor and evaluate the effectiveness of your digital communication plan and make adjustments as needed.
Develop a Social Media Content Calendar
Create a comprehensive content calendar to plan and schedule social media posts, ensuring consistent and engaging digital communication.
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  • Determine target audience and research relevant topics.
  • Brainstorm ideas and create a list of potential content.
  • Use a calendar tool to plan and schedule posts.
  • Include a mix of content formats (e.g., images, videos, articles).
Contribute to Open-Source Digital Communication Projects
Engage in open-source projects related to digital communication, contributing to the development and improvement of tools and technologies used in the field.
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  • Identify open-source projects that align with your interests and skills.
  • Review the codebase and documentation.
  • Contribute bug fixes, feature enhancements, or documentation improvements.
  • Collaborate with other developers and maintainers.
Explore Advanced Digital Communication Techniques
Seek out guided tutorials or online courses to expand digital communication skills, staying up-to-date with evolving technologies and best practices.
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  • Identify relevant tutorials or online courses on cutting-edge digital communication techniques.
  • Follow the tutorials and complete practice exercises.
  • Experiment with new strategies and tools to enhance digital engagement.
Mentor Junior Digital Communicators
Mentor junior or aspiring digital communicators, sharing your knowledge and experience to help them develop their skills and grow in the field.
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  • Identify opportunities to mentor others through programs or organizations.
  • Set clear goals and expectations with your mentees.
  • Provide guidance, feedback, and support on digital communication best practices.
  • Encourage mentees to seek further learning and development opportunities.

Career center

Learners who complete Mastering Digital Communication: Effective Online Engagement will develop knowledge and skills that may be useful to these careers:

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