Serviços de infraestruturas e administração de sistemas from Coursera

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Syllabus

O que é a administração de sistemas?

Damos-lhe as boas-vindas ao curso Administração de sistemas da Certificação profissional de apoio técnico de TI! Na primeira semana deste curso, vamos abordar os princípios básicos da administração de sistemas. Vamos abordar as políticas organizacionais, os serviços de infraestrutura de TI, o aprovisionamento de utilizadores e hardware, a manutenção de rotinas, a resolução de problemas e a gestão de potenciais problemas. No final deste módulo, vai compreender as funções e as responsabilidades de um administrador de sistemas. Vamos começar!

Serviços de redes e de infraestrutura

Na segunda semana deste curso, vamos adquirir conhecimentos acerca dos serviços de redes e de infraestrutura. Vamos abordar o que são serviços de infraestrutura de TI e o respetivo papel na administração de sistemas. Também vamos adquirir conhecimentos sobre os sistemas operativos de servidores, a virtualização, os serviços de redes, o DNS para serviços Web e como resolver problemas de serviços de redes. No final deste módulo, vai saber quais são os serviços de infraestrutura de TI mais comuns que encontrará ao lidar com tarefas de administração de sistemas.

Serviços de software e de plataformas

Na terceira semana deste curso, vamos explorar os serviços de software e de plataformas. Vamos abordar que tipos de serviços de software e de plataformas pode encontrar numa função no setor tecnológico e como geri-los. Vamos aprender como configurar os serviços de email, os serviços de segurança, os serviços de ficheiros, os serviços de impressão e os serviços de plataformas. Vamos explorar as formas de resolução de problemas de serviços de plataformas e os problemas comuns a ter em conta. No final deste módulo, vai compreender como configurar e gerir serviços de infraestrutura de TI para ajudar uma empresa a manter-se produtiva, manter as informações seguras e fornecer aplicações aos respetivos utilizadores.

Serviços de diretório

Na quarta semana deste curso, vamos adquirir conhecimentos acerca de serviços de diretório. Especificamente, vamos abordar como dois dos mais populares serviços de diretório, o Active Directory e o OpenLDAP, entram em ação. Vamos explorar o conceito de gestão centralizada e como isto pode ajudar os administradores de sistemas a manterem as diferentes partes de uma infraestrutura de TI e prestarem apoio técnico às mesmas. No final deste módulo, vai saber como adicionar utilizadores e palavras-passe, assim como utilizar políticas de grupo, no Active Directory e no OpenLDAP.

Recuperação de dados e cópias de segurança

Na quinta semana deste curso, vamos adquirir conhecimentos acerca da recuperação de dados e das cópias de segurança. Em qualquer função no setor tecnológico, é importante saber como fazer cópias de segurança e recuperar dados. Para a administração de sistemas, é ainda mais importante. Também vamos adquirir conhecimentos acerca das práticas empresariais comuns como a conceção de um plano de recuperação de desastres e a elaboração de documentação post mortem. No final deste módulo, vai saber quais são as vantagens e desvantagens entre cópias de segurança no local e fora do local, compreender o valor e a importância dos testes de cópias de segurança e de recuperação, saber quais são as diferentes opções de cópias de segurança de dados (bem como os riscos) e compreender a finalidade e o conteúdo de um plano de recuperação de desastres.

Projeto final

Parabéns, chegou à semana final do curso! A última semana deste curso é dedicada ao projeto final. No projeto final, vai aplicar todas as aptidões que aprendeu neste curso ao providenciar consultoria de administração de sistemas. Vai avaliar a infraestrutura de TI de três empresas fictícias (mas baseadas na vida real) e fornecer recomendações e conselhos sobre como apoiar a respetiva infraestrutura de TI. No final deste projeto, vai demonstrar as aptidões e as técnicas de resolução de problemas de um administrador de sistemas. Boa sorte!

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Aborda os conceitos fundamentais do sysadmin, como políticas organizacionais, serviços de infraestrutura de TI e solução de problemas

Explora os serviços de infraestrutura de TI mais comuns, como sistemas operativos de servidores, virtualização e serviços de redes

Ensina como gerir serviços de software e plataformas, como email, segurança, ficheiros, impressão e plataformas

Aborda os serviços de diretório Active Directory e OpenLDAP, essenciais para a gestão centralizada

Ensina as práticas de recuperação de dados e cópias de segurança, cruciais para a proteção e recuperação de dados

Inclui um projeto final onde os alunos aplicam as competências adquiridas, avaliando e aconselhando sobre infraestruturas de TI

Reviews summary

Impressively informative course

This course has earned perfect 5-star reviews from all students who have provided their feedback. Students praise its clear delivery of valuable information for work as a system administrator.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Serviços de infraestruturas e administração de sistemas with these activities:

Examine Networking for Beginners Tutorial

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Review foundational concepts by watching a beginner-friendly tutorial on computer networking to brush up on basic principles.

Browse courses on Computer Networking

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Search for a tutorial on 'Networking for Beginners' on YouTube or other online platforms.
Watch the tutorial and take notes on key concepts such as network topology, protocols, and IP addressing.
Pause the tutorial and research unfamiliar terms or concepts to enhance your understanding.

Compilação de Recursos de Administração de Sistemas

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Criar uma base de conhecimento personalizada organizando e revisando regularmente notas de aula, trabalhos e recursos do curso para facilitar o aprendizado e a retenção.

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Reunir e organizar materiais do curso, incluindo slides de aula, notas e trabalhos
Categorizar e indexar recursos para fácil acesso
Revisar regularmente os materiais para reforçar o aprendizado

Tutoriais sobre Gerenciamento de Diretório Ativo

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Aprimorar as habilidades de gerenciamento de diretório Active Directory explorando tutoriais especializados e reforçar os conceitos aprendidos no curso.

Browse courses on Active Directory

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Identificar tutoriais abrangentes sobre gerenciamento do Active Directory
Seguir as etapas e concluir os exercícios dos tutoriais
Aplicar os conhecimentos adquiridos em cenários práticos

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Career center

Learners who complete Serviços de infraestruturas e administração de sistemas will develop knowledge and skills that may be useful to these careers:

CIO

A CIO is responsible for overseeing the overall IT strategy and operations of an organization. They work with the organization's leadership to develop and implement IT solutions that support the organization's business goals. This course would be a great fit for someone looking to enter this field as it provides a comprehensive overview of IT management tasks, as well as the skills needed to perform these tasks effectively.

See salaries and explore the career path for CIO

IT Manager

An IT Manager is responsible for planning, implementing, and managing an organization's IT infrastructure. This includes managing the organization's computer systems, networks, and databases. They also work with users to provide technical support and training. This course would be a great fit for someone looking to enter this field as it provides a comprehensive overview of IT management tasks, as well as the skills needed to perform these tasks effectively.

See salaries and explore the career path for IT Manager

Systems Administrator

A Systems Administrator is responsible for maintaining and managing an organization's computer systems. This includes installing and configuring hardware and software, as well as monitoring and troubleshooting system performance. They also work with users to provide technical support and training. This course would be a great fit for someone looking to enter this field as it provides a comprehensive overview of systems administration tasks, as well as the skills needed to perform these tasks effectively.

See salaries and explore the career path for Systems Administrator

IT Director

An IT Director is responsible for overseeing the overall IT operations of an organization. This includes setting the IT strategy, managing the IT budget, and ensuring that the organization's IT systems are aligned with the organization's business goals. This course would be a great fit for someone looking to enter this field as it provides a comprehensive overview of IT management tasks, as well as the skills needed to perform these tasks effectively.

See salaries and explore the career path for IT Director

IT Auditor

An IT Auditor is responsible for reviewing and evaluating an organization's IT systems and processes to ensure that they are aligned with the organization's business goals and that they comply with relevant laws and regulations. This course would be a great fit for someone looking to enter this field as it provides a comprehensive overview of IT management tasks, as well as the skills needed to perform these tasks effectively.

See salaries and explore the career path for IT Auditor

IT Project Manager

An IT Project Manager is responsible for planning, implementing, and managing IT projects. This includes defining the project scope, developing the project plan, and managing the project budget. This course would be a great fit for someone looking to enter this field as it provides a comprehensive overview of IT management tasks, as well as the skills needed to perform these tasks effectively.

See salaries and explore the career path for IT Project Manager

IT Consultant

An IT Consultant provides advice and guidance to organizations on how to improve their IT systems and processes. They work with clients to assess their needs, develop solutions, and implement those solutions. This course would be a great fit for someone looking to enter this field as it provides a comprehensive overview of IT management tasks, as well as the skills needed to perform these tasks effectively.

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Network Administrator

A Network Administrator is responsible for designing, implementing, and maintaining an organization's computer networks. This includes installing and configuring network hardware and software, as well as monitoring and troubleshooting network performance. They also work with users to provide technical support and training. This course would be a great fit for someone looking to enter this field as it provides a solid foundation in networking concepts, as well as the skills needed to manage and configure network resources.

See salaries and explore the career path for Network Administrator

Cloud Architect

A Cloud Architect is responsible for designing, planning, and implementing cloud computing solutions for an organization. They work with stakeholders to understand their business needs and develop a cloud strategy that aligns with those needs. As a part of this role, you would design and maintain the infrastructure and services that support the organization's cloud applications. This course would be a great fit for someone looking to enter this field as it provides a foundation in cloud computing concepts, as well as the skills needed to manage and configure cloud resources.

See salaries and explore the career path for Cloud Architect

Database Administrator

A Database Administrator is responsible for managing and maintaining an organization's databases. This includes designing and implementing database schemas, as well as monitoring and troubleshooting database performance. They also work with users to provide technical support and training. This course would be a great fit for someone looking to enter this field as it provides a solid foundation in database concepts, as well as the skills needed to manage and configure databases.

See salaries and explore the career path for Database Administrator

Information Security Analyst

An Information Security Analyst is responsible for protecting an organization's information systems from unauthorized access, use, disclosure, disruption, modification, or destruction. They work with stakeholders to identify risks to the organization's information systems and develop and implement security measures to mitigate those risks. This course may be helpful for someone looking to enter this field, as it provides a foundation in information security concepts, as well as the skills needed to identify and mitigate risks to information systems.

See salaries and explore the career path for Information Security Analyst

Data Analyst

A Data Analyst is responsible for collecting, cleaning, and analyzing data to identify trends and patterns. They work with stakeholders to understand their business needs and develop data-driven insights that can help the organization make better decisions. This course may be helpful for someone looking to enter this field, as it provides a foundation in data analysis techniques, as well as the skills needed to collect, clean, and analyze data.

See salaries and explore the career path for Data Analyst

DevOps Engineer

A DevOps Engineer is responsible for bridging the gap between development and operations teams. They work with both teams to ensure that software is deployed and maintained efficiently and reliably. This course may be helpful for someone looking to enter this field, as it provides a foundation in DevOps concepts, as well as the skills needed to work effectively with both development and operations teams.

See salaries and explore the career path for DevOps Engineer

Cloud Security Engineer

A Cloud Security Engineer is responsible for protecting an organization's cloud computing resources from unauthorized access, use, disclosure, disruption, modification, or destruction. They work with stakeholders to identify risks to the organization's cloud computing resources and develop and implement security measures to mitigate those risks. This course may be helpful for someone looking to enter this field, as it provides a foundation in cloud security concepts, as well as the skills needed to identify and mitigate risks to cloud computing resources.

See salaries and explore the career path for Cloud Security Engineer

Software Engineer

A Software Engineer is responsible for designing, developing, and maintaining software applications. They work with stakeholders to understand their business needs and develop software solutions that meet those needs. This course may be helpful for someone looking to enter this field, as it provides a foundation in software development concepts, as well as the skills needed to design, develop, and maintain software applications.

See salaries and explore the career path for Software Engineer

Serviços de infraestruturas e administração de sistemas

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Reviews summary

Impressively informative course

Activities

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