In the South African context, multilingualism in Primary Health Care is of paramount importance for the successful running of any program or practice. English may be the language of the world, but where the health and well-being of patients is involved, knowledge of the local indigenous language plays an pivotal role in building relationships as well as assessing and sucessfully treating health issues. Today languages are part of workplace diversity and learning another language is more than learning words and meaning, but more about understanding the meaning behind the words to emotionally connect with patients and improve delivery.
In the South African context, multilingualism in Primary Health Care is of paramount importance for the successful running of any program or practice. English may be the language of the world, but where the health and well-being of patients is involved, knowledge of the local indigenous language plays an pivotal role in building relationships as well as assessing and sucessfully treating health issues. Today languages are part of workplace diversity and learning another language is more than learning words and meaning, but more about understanding the meaning behind the words to emotionally connect with patients and improve delivery.
Multilingualism is necessary for quality service where people do not speak the same language. Therefore being able to speak your patient’s language assists in boosting the quality of your service delivery and also help you attract new business.
Multilingualism and multiculturalism go hand in hand. Intercultural skills and proficiency in a foreign language help to address the unique challenges of health care practices operating in various domains. Knowing the language well enough to adjust your communication from professional to sensitive can help develop relationships to build a better understanding and rapport with colleagues and patients.
Language skills are valuable because they enable you to interact with patients and make them feel welcome, comfortable and assured of receiving the best treatment. When you are able to speak in a language other than English to your patients, not only do you feel valued and respected, it also gives you a chance to practice your language skills.
This program is in the process of being extensively upgraded through the addition of flash card videos and PDF's on each topic - this being aimed at giving you extensive practice in recognising the meanings and being able to question and treat your patient adequately.
This video explains how the dental "C" click and its variants are pronounced.
This video explains how the palatal "Q" click and its variants are pronounced.
This video explains how the lateral "C" click and its variants are pronounced.
Here is a video of flash card phrases to assist you with memorisation and pronunciation.
The patient is asked about the cause of discomfort and a wide range of responses is provided
Practice memorisation and pronunciation by repeat-viewing of this video.
The patient is asked about a wide range of possible causes of pain and provides responses
The patient is asked questions about additional health issues, previous illnesses as well as lifestyle. Some responses are provided
The patient is asked about current medication and allergies
This video is intended for memorisation and pronunciation practice on questions to ask your patient
Medication or alternatives are prescribed.
The patient is advised on how and when to apply lotion
This video is intended for memorisation practice of relevant phrases advising the patient on this topic.
The patient is advised on how and when to take the prescribed tablets
The patient is advised on how and when to take prescribed medication
This video is intended for memorisation and pronunciation practice on the topic
The patient is advised on the specific quantities of medication to take
The patient needs to be made aware of the specific quantities of medication to take. This video is intended for memorization and pronunciation practice on this topic.
The patient is instruction on where to store the medication safely.
It is important that medication is not just left "lying around" - This video includes flash card advice on what to do.
The patient is advised on specific precautions to take regarding the prescribed medication
It is important to take precautions when taking medication. Here is some practice on the "do's" and "don'ts"
The patient is advised on a wide range of possible side-effects to be aware of.
It is important to be aware of the possible side-effects that could be caused by medication. Here is some extensive vocabulary practice in this regard.
In this lecture, the aged patient is questioned on lifestyle and coping with advancing age.
This video is aimed at enabling you to question an elderly person on his / her lifestyle and wellbeing.
In this lecture, the adolescent is asked about lifestyle and other confidential information
In this lecture, the mother is questioned about breastfeeding, the child's development and immunization record, etc
This video is aimed at giving you practice at recognizing the meaning and to enable you to conduct this enquiry adequately in isiXhosa
In this lecture, the patient is question about his personal and family history, lifestyle and is physically assessed.
This video gives you practice in recognizing and practicing relevant questions on this important topic.
In this lecture, the student is questioned on respiratory history and is assessed
This video gives you practice in recognizing relevant questions to ask your patient.
In this lecture the patient is questioned about possible gastro-intestinal issues and history.
This video enables you to view, and listen to questions relevant to the topic of a gastro-intestinal enquiry.
This lecture focuses on men and possible genito-urinary issues.
In this lecture, the woman is questioned about her menstrual, sexual, pregnancy histories and birth control measures.
In this lecture, the patient is questioned extensively on the possible cause of neurological issues
In this lecture, the patient is questioned extensively on possible causes of dermatological issues.
In this lecture, you will discuss the mother's previous pregnancies (if any) and any difficulties she may have encountered. This will be followed by a detailed ultrasound scan followed by the explanation of the results
In this lecture, you will counsel the mother with HIV and explain, how, with the correct treatment, she can expect a normal pregnancy. This is followed by taking her through the labour and delivery phases
In this lecture, the patient is questioned on his or her alcohol intake
In this lecture, the patient is questioned on his or her nicotine intake
In this lecture, the patient is advised on the benefits of stopping smoking
In this lecture, the patient is questioned and advised on the benefits of a healthy lifestyle
In this lecture, the patient is instructed to prepare for the examination and is asked some introductory questions
In this lecture, the patient is taken through the procedure of having his/her blood pressure and pulse rate checked
In this lecture the doctor comments on his findings when listening to the patient's lungs and feeling the glands.
In this lecture, the patient is put through the motions of having a sore leg examined
In this lecture, a wound is treated, a patient is asked about a fall and a child is examined.
In this lecture the patient is given the first set of actions to perform during a physical examination
In this lecture, the patient is given additional actions to perform during a physical examination
Learn about Nomsa arriving at reception and giving her personal details as well as her reason for coming, to the receptionist.
Nomsa meets the doctor who questions her about her chest condition followed by an examination and sending her for x-rays
After examining the x-rays, the doctor informs her that she has tuberculosis and describes the disease, before admitting her.
In this lecture, the doctor visits Nomsa in the ward and enquires about her progress and wellbeing.
In this lecture, the patient is advised on the effect of AIDS on the body
In this lecture, the patient is advised on how AIDS is spread and how to practice avoidance
In this lecture the patient is made aware of the taking of medication and the commitment it will involve.
In this lecture the patient is advised on how Covid is spread and how to avoid being infected
In this lecture the student learns the avoidance terms used for isiXhosa taboo or stigmatized terms pertaining to certain illnesses
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