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Google Cloud

Gmail is Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser.

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Gmail is Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser.

Gmail is Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser. In this course, you’ll learn how to compose, send and reply to messages. You will also explore some of the common actions that can be applied to a Gmail message, and learn how to organize your mail using Gmail labels. You will explore some common Gmail settings and features. For example, you will learn how to manage your own personal contacts and groups, customize your Gmail Inbox to suit your way of working, and create your own email signatures and templates. Google is famous for search. Gmail also includes powerful search and filtering. You will explore Gmail’s advanced search and learn how to filter messages automatically.

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What's inside

Syllabus

Course introduction
Introduction to Gmail
Organize your email
Gmail integration
Read more
Protect your Inbox
Contacts
Manage Gmail settings
Become more productive with Gmail
Business challenge

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides an introduction to Gmail's basic tools and features, making it suitable for new users
Teaches users about organizing their inbox, filtering messages, personalizing their settings, fine-tuning contacts and groups, creating email signatures and templates, and leveraging Gmail's search capabilities to enhance efficiency in daily communication

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Gmail with these activities:
Compile a list of recommended Gmail extensions
Expand your Gmail functionality by exploring and compiling a collection of useful extensions.
Browse courses on Productivity Tools
Show steps
  • Research and identify Gmail extensions
  • Install and test the extensions
  • Create a document or spreadsheet to list the extensions and their key features
Review email basics
Revisit the fundamentals of email to ensure a strong foundation for this course.
Show steps
  • Read a beginner's guide to email
  • Compose a draft email without sending it
Attend a Gmail workshop
Enhance your Gmail proficiency by attending a workshop led by experts.
Browse courses on Training
Show steps
  • Research upcoming Gmail workshops
  • Register for a workshop that aligns with your interests
  • Attend the workshop and actively participate
Five other activities
Expand to see all activities and additional details
Show all eight activities
Follow a tutorial on organizing Gmail
Explore Gmail's features for organizing messages to enhance your productivity.
Browse courses on Labels
Show steps
  • Find a tutorial on Gmail organization
  • Follow the tutorial steps to set up labels
  • Create a filter to automatically organize incoming messages
Create a custom email template
Tailor your Gmail experience by creating a custom template for frequently used emails.
Show steps
  • Identify an email you frequently send
  • Create a draft of the email
  • Save the draft as a template
  • Compose a new email using the template
Practice filtering and searching Gmail messages
Master Gmail's powerful search and filtering capabilities to efficiently manage your inbox.
Show steps
  • Create several folders for organizing emails
  • Practice using search operators to find specific messages
  • Set up filters to automatically sort incoming messages
  • Evaluate the effectiveness of your filters and make adjustments as needed
Participate in a Gmail productivity challenge
Test your Gmail skills and enhance your productivity by participating in a challenge.
Show steps
  • Find a Gmail productivity challenge
  • Set realistic goals for the challenge
  • Track your progress and make adjustments
  • Reflect on your experience and identify areas for improvement
Contribute to the Gmail open-source community
Engage with the Gmail open-source community to expand your knowledge and make a contribution.
Browse courses on GitHub
Show steps
  • Familiarise yourself with Gmail's open-source projects
  • Identify an area where you can contribute
  • Follow the contribution guidelines
  • Submit a pull request to the project

Career center

Learners who complete Gmail will develop knowledge and skills that may be useful to these careers:
Customer Service Representative
A Customer Service Representative provides support to customers via email, phone, and chat. They resolve customer issues, answer questions, and provide information about products and services. Customer Service Representatives are often the first point of contact for customers, making it essential that they have strong communication skills. A course in Gmail can help build a foundation in email communication and organization, which are key skills for a Customer Service Representative.
Management Consultant
A Management Consultant advises companies on business strategy, operations, and technology. They work with stakeholders to define business requirements, develop business analysis plans, and implement business analysis projects. Management Consultants must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Management Consultant.
Marketing Manager
A Marketing Manager leads a team of professionals responsible for planning, executing, and measuring marketing campaigns. The Marketing Manager provides marketing leadership for the organization and ensures the marketing strategy, brand positioning, and marketing plan align with the overall business objectives. A course in Gmail can be helpful for this career path as it helps build a foundation in communicating with colleagues, partners, and customers through email, which is a key responsibility for a Marketing Manager.
Project Manager
A Project Manager plans, executes, and closes projects. They work with stakeholders to define project scope, develop project plans, and track project progress. Project Managers must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Project Manager.
Business Analyst
A Business Analyst analyzes business processes and identifies areas for improvement. They work with stakeholders to define business requirements, develop system specifications, and implement new systems. Business Analysts must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Business Analyst.
Software Engineer
A Software Engineer designs, develops, and maintains software systems. They work with stakeholders to define software requirements, develop software specifications, and implement new software. Software Engineers must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Software Engineer.
Data Analyst
A Data Analyst collects, analyzes, and interprets data. They work with stakeholders to define data requirements, develop data analysis plans, and implement data analysis projects. Data Analysts must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Data Analyst.
Financial Analyst
A Financial Analyst analyzes financial data and makes recommendations to investors. They work with stakeholders to define financial requirements, develop financial analysis plans, and implement financial analysis projects. Financial Analysts must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Financial Analyst.
Product Manager
A Product Manager develops and manages products. They work with stakeholders to define product requirements, develop product roadmaps, and launch products. Product Managers must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Product Manager.
Operations Manager
An Operations Manager plans and directs the operations of an organization. They work with stakeholders to define operations requirements, develop operations plans, and implement operations projects. Operations Managers must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for an Operations Manager.
Investment Banker
An Investment Banker advises companies on mergers and acquisitions, capital raising, and other financial transactions. They work with stakeholders to define financial requirements, develop financial analysis plans, and implement financial analysis projects. Investment Bankers must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for an Investment Banker.
Systems Analyst
A Systems Analyst designs, develops, and implements computer systems. They work with stakeholders to define system requirements, develop system specifications, and implement new systems. Systems Analysts must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Systems Analyst.
Supply Chain Manager
A Supply Chain Manager plans and directs the supply chain of an organization. They work with stakeholders to define supply chain requirements, develop supply chain plans, and implement supply chain projects. Supply Chain Managers must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Supply Chain Manager.
Human Resources Manager
A Human Resources Manager plans and directs the human resources function of an organization. They work with stakeholders to define human resources requirements, develop human resources plans, and implement human resources projects. Human Resources Managers must be able to communicate effectively with stakeholders and manage multiple projects simultaneously. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Human Resources Manager.
Sales Representative
A Sales Representative sells products or services to customers. They identify customer needs, develop sales proposals, and close deals. Sales Representatives must be able to build relationships with customers and communicate effectively. A course in Gmail can be helpful for this career path as it helps build a foundation in email communication and organization, which are key skills for a Sales Representative.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Gmail.
This detailed guide covers a wide range of Gmail features, including customization, filtering, and security, providing in-depth explanations and step-by-step instructions to help users optimize their Gmail experience.
This short guide introduces Gmail features and functions in a step-by-step manner, demonstrating basic operations like sending, receiving, organizing, and searching emails in Gmail.
This user-friendly guide provides a comprehensive introduction to G Suite tools, including Gmail, Drive, and Calendar, offering a broader perspective on Gmail's integration with other Google productivity tools and services.
While not directly focused on Gmail, this book provides a good foundation for understanding email marketing principles and strategies, which can be applied to email campaigns sent through Gmail.

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