We may earn an affiliate commission when you visit our partners.
Heather Ackmann
In this course, you’ll learn the basics of email in Outlook 2019. You’ll learn how to navigate around Outlook 2019, how to create and format messages, and the basics of setting up and working with meetings and appointments in Outlook 2019.
Read more
In this course, you’ll learn the basics of email in Outlook 2019. You’ll learn how to navigate around Outlook 2019, how to create and format messages, and the basics of setting up and working with meetings and appointments in Outlook 2019.
Read more
In this course, you’ll learn the basics of email in Outlook 2019. You’ll learn how to navigate around Outlook 2019, how to create and format messages, and the basics of setting up and working with meetings and appointments in Outlook 2019.
Learn the basics of Outlook 2019. In this course, Outlook 2019 Essentials, you begin the process of learning Outlook 2019. First, you'll learn how to navigate the Outlook interface. Then you’ll learn how to create, format, organize, and manage messages. Finally, you’ll learn how to create appointments, meetings, events, tasks, and notes. When you’re finished with this course, you'll have the skills and knowledge of Outlook 2019 Essentials needed to begin using email in a business environment (and continue your preparation for the Microsoft Office exams).
Register for this course and see more details by visiting:
OpenCourser.com/course/c04inl/outlook
What's inside
Syllabus
Getting Started with Outlook 2019
Create and Manage Messages
Format a Message
Organize and Manage Messages Basics
Read more
Syllabus
Getting Started with Outlook 2019
Create and Manage Messages
Format a Message
Organize and Manage Messages Basics
Read more
Create Basic Appointments, Meetings, and Events
Create and Manage Calendars
Create and Manage Notes and Tasks
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Provides foundational concepts and skills for beginners in Microsoft Outlook 2019
Covers core email tasks including creating, organizing, and managing messages
Teaches the basics of scheduling appointments, meetings, and events
Designed for learners who need to use email in a business environment, preparing them for Microsoft Office exams
Offers hands-on learning through the creation and management of email messages, appointments, and calendar events
Save this course
Save Outlook 2019 Essentials to your list so you can find it easily later:
Save
Save
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Outlook 2019 Essentials with these
activities:
Refresh skills with basic computer techniques tasks
Show steps
Start the session by making sure that your students understand the basics of using a mouse and keyboard.
Browse courses on
Basic Computer Skills
Show steps
Review Basic Outlook Terminologies
Show steps
Before you jump into learning to create and send emails, organize emails , create appointments, and schedule meetings, refresh your memory on basic email terminologies and concepts.
Show steps
Practice creating emails using Outlook's preset formatting styles
Show steps
Take some time to practice using Outlook's preset formatting styles to create professional-looking emails.
Show steps
Three other activities
Expand to see all activities and additional details
Show all six activities
Practice scheduling meetings and creating appointments in Outlook
Show steps
To get comfortable with scheduling meetings and creating appointments in Outlook, set aside some time to practice.
Show steps
Draft a professional email response to a customer complaint
Show steps
To solidify your learnings, draft a professional email response to a customer complaint.
Browse courses on
Email
Show steps
-
Read and understand the customer complaint thoroughly.
-
Organize your thoughts and plan your response.
-
Write your response using a professional tone and language.
-
Proofread your email before sending it.
Compile and organize your notes, assignments, quizzes, and exams
Show steps
Take some time to compile and organize your notes, assignments, quizzes, and exams for this course in one place.
Show steps
-
Collect your notes, assignments, quizzes, and exams from different sources.
-
Organize them in a logical order.
-
Review your materials regularly.
Refresh skills with basic computer techniques tasks
Show steps
Start the session by making sure that your students understand the basics of using a mouse and keyboard.
Browse courses on
Basic Computer Skills
Show steps
Show steps
Show steps
Review Basic Outlook Terminologies
Show steps
Before you jump into learning to create and send emails, organize emails , create appointments, and schedule meetings, refresh your memory on basic email terminologies and concepts.
Show steps
Show steps
Show steps
Practice creating emails using Outlook's preset formatting styles
Show steps
Take some time to practice using Outlook's preset formatting styles to create professional-looking emails.
Show steps
Show steps
Show steps
Three other activities
Expand to see all activities and additional details
Show all six activities
Practice scheduling meetings and creating appointments in Outlook
Show steps
To get comfortable with scheduling meetings and creating appointments in Outlook, set aside some time to practice.
Show steps
Show steps
Show steps
Draft a professional email response to a customer complaint
Show steps
To solidify your learnings, draft a professional email response to a customer complaint.
Browse courses on
Email
Show steps
Show steps
Show steps
- Read and understand the customer complaint thoroughly.
- Organize your thoughts and plan your response.
- Write your response using a professional tone and language.
- Proofread your email before sending it.
Compile and organize your notes, assignments, quizzes, and exams
Show steps
Take some time to compile and organize your notes, assignments, quizzes, and exams for this course in one place.
Show steps
Show steps
Show steps
- Collect your notes, assignments, quizzes, and exams from different sources.
- Organize them in a logical order.
- Review your materials regularly.
Career center
Learners who complete Outlook 2019 Essentials will develop knowledge and skills
that may be useful to these careers:
Customer Service Representative
Customer Service Representative
Customer Service Representatives manage and respond to requests from customers. They may provide information, resolve issues, or process orders. Outlook 2019 Essentials can help aspiring Customer Service Representatives learn the basics of Outlook 2019, which would be an essential tool for managing customer communications. This course would help them stay organized, prioritize tasks, and respond to customers efficiently.
Executive Assistant
Executive Assistant
Executive Assistants provide support to executives and other high-level professionals. They perform a variety of tasks such as managing schedules, preparing presentations, and making travel arrangements. Outlook 2019 Essentials can help aspiring Executive Assistants learn the basics of Outlook 2019, which would be an essential tool for managing their executive's schedule, sending and receiving emails, and arranging meetings.
Administrative Assistant
Administrative Assistant
Administrative Assistants provide support to executives and other professionals. They perform a variety of tasks, such as scheduling appointments, managing email, and preparing presentations. Outlook 2019 Essentials would be a great foundational course for any Administrative Assistant. It would help them get up to speed on using Outlook 2019 for business-critical tasks such as managing calendars, sending and receiving emails, and scheduling meetings.
Mail Clerk
Mail Clerk
Mail Clerks are responsible for sorting incoming and outgoing mail and packages. They also may be responsible for sending mail, both via traditional and electronic methods. Outlook 2019 Essentials would be a great foundational resource for any Mail Clerk interested in learning more about Outlook 2019, which is an essential tool in the modern workplace for sending and receiving mail, managing appointments and meetings, and much more.
Project Manager
Project Manager
Project Managers plan and execute projects. They may be responsible for tasks such as creating budgets, managing timelines, and communicating with stakeholders. Outlook 2019 Essentials would be a useful resource for any Project Manager who wants to learn more about using Outlook 2019 for tasks such as managing their calendar, sending and receiving emails, and scheduling meetings.
Sales Representative
Sales Representative
Sales Representatives sell products or services to customers. They may be responsible for tasks such as generating leads, closing deals, and providing customer service. Outlook 2019 Essentials can be a useful resource for Sales Representatives, as it can help them learn how to manage their calendar, send and receive emails, and schedule appointments.
Office Manager
Office Manager
Office Managers oversee the day-to-day operations of an office. They may be responsible for tasks such as managing staff, ordering supplies, and budgeting. Outlook 2019 Essentials would be a useful resource for any Office Manager who wants to learn more about using Outlook 2019 for tasks such as managing their calendar, sending and receiving emails, and scheduling meetings.
Receptionist
Receptionist
Receptionists greet visitors, answer phones, and provide general administrative support. Outlook 2019 Essentials would be a useful resource for any Receptionist who wants to learn more about using Outlook 2019 for tasks such as managing their calendar, sending and receiving emails, and scheduling appointments.
Human Resources Assistant
Human Resources Assistant
Human Resources Assistants provide support to human resources departments. They may be responsible for tasks such as recruiting, onboarding, and training new employees. Outlook 2019 Essentials could be a useful resource for any Human Resources Assistant who wants to learn more about using Outlook 2019 for tasks such as managing their calendar, sending and receiving emails, and scheduling appointments.
Marketing Associate
Marketing Associate
Marketing Associates assist with marketing campaigns and other marketing-related tasks. They may be responsible for tasks such as creating content, managing social media, and conducting market research. Outlook 2019 Essentials may be a useful resource for Marketing Associates who want to learn more about using Outlook 2019 for tasks such as managing their calendar, sending and receiving emails, and scheduling appointments.
Data Entry Clerk
Data Entry Clerk
Data Entry Clerks enter data into computer systems. They may also be responsible for verifying and correcting data. Outlook 2019 Essentials may be a useful resource for any Data Entry Clerk who wants to learn more about using Outlook 2019 for tasks such as sending and receiving emails, managing their calendar, and scheduling appointments.
Lawyer
Lawyer
Lawyers advise clients on legal matters and represent them in court. They may also be responsible for tasks such as drafting legal documents, negotiating contracts, and conducting trials. Outlook 2019 Essentials would likely not be a useful resource for Lawyers, as it does not cover any legal-related topics.
Accountant
Accountant
Accountants prepare and maintain financial records. They may also be responsible for tasks such as auditing financial statements and providing tax advice. Outlook 2019 Essentials would likely not be a useful resource for Accountants, as it does not cover any accounting-related topics.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain software systems. They may also be responsible for tasks such as writing code, testing software, and debugging errors. Outlook 2019 Essentials would likely not be a useful resource for Software Engineers, as it does not cover any software engineering-related topics.
Doctor
Doctor
Doctors diagnose and treat patients. They may also be responsible for tasks such as prescribing medication, performing surgery, and providing counseling. Outlook 2019 Essentials would likely not be a useful resource for Doctors, as it does not cover any medical-related topics.
For more career information including salaries, visit:
OpenCourser.com/course/c04inl/outlook
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Outlook 2019 Essentials.
Provides a comprehensive overview of Outlook 2019, covering all the basics from creating and managing messages to setting up and working with meetings and appointments. It's a great resource for beginners who want to learn the essentials of Outlook 2019.
Detailed guide to Outlook 2019, covering all the advanced features and functionality of the program. It good choice for experienced users who want to learn more about Outlook 2019 and how to use it more effectively.
Great introduction to Outlook 2019 for beginners. It covers all the basics, from creating and managing email messages to scheduling appointments and meetings. It's written in a clear and concise style, making it easy to follow along.
A guide to using Outlook 2019 to improve productivity. Good for those who want to get more done with Outlook.
Save
A concise and easy-to-use guide to Outlook 2019. Good for those who want a quick reference or refresher.
A guide to writing professional and effective emails. Good for those who want to improve their email communication skills.
Comprehensive guide to Outlook 2019, covering all the basics and advanced features of the program. It good choice for both beginners and experienced users who want to learn more about Outlook 2019.
Comprehensive guide to Outlook 2019, covering all the basics and advanced features of the program. It good choice for both beginners and experienced users who want to learn more about Outlook 2019.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/c04inl/outlook
Share
Similar courses
Here are nine courses similar to
Outlook 2019 Essentials.
Word 2019 Essentials
OpenCourser.com/course/9pxkxf/word
Word 2019 Essentials
Most relevant
Teams Essentials (2022)
OpenCourser.com/course/8f3p8k/teams
Teams Essentials (2022)
Most relevant
Get Started with Mail and Calendar Applications: Outlook
OpenCourser.com/course/2gwbvj/get
Get Started with Mail and Calendar Applications: Outlook
Most relevant
Excel 2019 Essentials
OpenCourser.com/course/j8rj2e/excel
Excel 2019 Essentials
Most relevant
PowerPoint 2019 Essentials
OpenCourser.com/course/ngo8zv/powerpoint
PowerPoint 2019 Essentials
Most relevant
Introduction to Microsoft Office
OpenCourser.com/course/13l31s/introduction
Introduction to Microsoft Office
Most relevant
Access 2019 Essentials
OpenCourser.com/course/ioh2me/access
Access 2019 Essentials
Project 2019 Online Essentials
OpenCourser.com/course/kp6cch/project
Project 2019 Online Essentials
Get Started with Messaging & Collaboration Apps: Teams/Zoom
OpenCourser.com/course/9d0jom/get
Get Started with Messaging & Collaboration Apps:...
Time
112 hours
Level
Introductory
Via
Pluralsight
Instructor
Heather Ackmann
Language
English
Good to know
Provides foundational concepts and skills for beginners in Microsoft Outlook 2019
Covers core email tasks including creating, organizing, and managing messages
Teaches the basics of scheduling appointments, meetings, and events
Designed for learners who need to use email in a business environment, preparing them for Microsoft Office exams
Offers hands-on learning through the creation and management of email messages, appointments, and calendar events
Our mission
OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.
Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.
Find this site helpful? Tell a friend about us.
Affiliate disclosure
We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.
Your purchases help us maintain our catalog and keep our servers humming without ads.
Thank you for supporting OpenCourser.
© 2016 - 2024 OpenCourser