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You’ll then advance to AI for Recruitment, applying AI tools to job description creation, candidate screening, and interview preparation, while exploring AI-driven engagement through chatbots and personalized communication. Moving further, you’ll work with AI in Onboarding, designing personalized onboarding content, automating FAQs, creating employee handbooks, and building analytics-driven onboarding workflows to enhance new hire experiences. The program concludes with a capstone, where you develop AI-assisted recruitment and onboarding strategies, supported by structured projects, graded assessments, and reflective activities for practical mastery.

By the end of this program, you will be able to:

- Define the core concepts of Generative AI and explain its practical applications in HR.

- Apply widely used AI tools to streamline workflows and improve efficiency in HR processes.

- Design and refine effective prompts for completing diverse HR tasks across functions.

- Develop comprehensive recruitment strategies using AI for job ads, screening, and engagement.

- Construct personalized onboarding experiences supported by AI-generated content and analytics.

This program is designed for HR professionals, recruiters, L&D managers, and business leaders aiming to integrate Generative AI into workforce management and employee experience strategies. A foundation in HR practices and digital tools will help maximize your learning experience.

Join us to unlock the full potential of Generative AI in HR, and transform the way you recruit, onboard, and engage employees with next-generation AI systems.

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What's inside

Syllabus

Introduction to Generative AI for HR
Learn the fundamentals of Generative AI and its role in transforming HR practices. Explore the basics of AI, key applications in HR, and common bottlenecks it can solve. Gain skills in prompt engineering, from writing effective prompts using the CLEAR framework to avoiding common pitfalls. Advance into specialized prompting techniques such as chain-of-thought reasoning, role-based prompts, iterative refinement, structured outputs, and job description generation.
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Career center

Learners who complete Generative AI Foundation for HR Professionals will develop knowledge and skills that may be useful to these careers:
AI Prompt Engineer
An AI Prompt Engineer specializes in designing, refining, and optimizing prompts for Generative AI models to achieve specific, high-quality outputs. This course offers an exceptional foundation for this career, providing mastery of prompt engineering basics and advanced techniques. Learners are trained in writing effective prompts using frameworks like CLEAR, avoiding common pitfalls, and applying specialized methods such as chain-of-thought reasoning, iterative refinement, and structured outputs. The program specifically covers prompt engineering for diverse HR tasks, including job description generation. This highly practical knowledge is crucial for an AI Prompt Engineer to harness Generative AI's full potential for complex, real-world applications within an organization.
Human Resources Innovation Lead
A Human Resources Innovation Lead is responsible for identifying, evaluating, and implementing new technologies and methodologies to advance HR functions. This course is an ideal fit, as it directly addresses the cutting-edge application of Generative AI in HR. The program equips a Human Resources Innovation Lead with the skills to design, optimize, and deploy AI-powered HR solutions. Mastery of prompt engineering, along with developing comprehensive AI-driven recruitment and onboarding strategies, enables this professional to spearhead transformative projects. This course provides the foundational and advanced knowledge necessary to explore and implement next-generation AI systems, driving strategic innovation and efficiency across the entire HR landscape.
Human Resources Technology Specialist
A Human Resources Technology Specialist focuses on implementing, optimizing, and managing technology solutions to enhance human resources functions. This course provides a robust foundation for this career, offering skills to design, optimize, and deploy AI-powered HR solutions. Understanding Generative AI applications in HR, along with mastering prompt engineering for structured outputs and role-based scenarios, directly prepares individuals to configure and improve HR systems. The specialized knowledge in applying AI tools to streamline workflows and improve efficiency in HR processes like recruitment and onboarding is invaluable, enabling a specialist to transform how technology supports a modern workforce.
Onboarding Specialist
An Onboarding Specialist crafts and manages the critical initial experience for new hires, ensuring their smooth integration and productivity. This course significantly boosts the capabilities of an Onboarding Specialist by focusing extensively on AI in Onboarding. Learners will acquire practical skills in designing personalized onboarding content, automating FAQs, and creating engaging employee handbooks using AI. The program also covers building analytics-driven onboarding workflows to enhance new hire experiences, including designing visual assets and creating checklists. This specialized knowledge empowers an Onboarding Specialist to construct highly effective and personalized onboarding journeys, transforming the new hire experience with next-generation AI systems.
Human Resources Operations Manager
A Human Resources Operations Manager oversees the daily functions and processes of the HR department, focusing on efficiency and compliance. This course empowers a Human Resources Operations Manager to optimize and deploy AI-powered HR solutions, leading to significant improvements in operational effectiveness. Learners will apply widely used AI tools to streamline workflows and enhance efficiency across various HR processes, including recruitment and onboarding. By understanding how to design and refine effective prompts for diverse HR tasks, this manager can implement smarter, scalable HR workflows, automating routine tasks and freeing up resources for more strategic initiatives, thereby transforming HR service delivery.
Talent Acquisition Specialist
A Talent Acquisition Specialist is responsible for finding, attracting, and hiring top talent. This course significantly enhances the capabilities of a Talent Acquisition Specialist by focusing extensively on AI for recruitment. Learners gain practical skills in applying AI tools to streamline job description creation, improve candidate screening, and prepare for interviews. The program details how to develop comprehensive recruitment strategies using AI for job advertisements, engagement, and personalized communication, including leveraging chatbots. This expertise allows the specialist to design highly efficient and candidate-centric hiring processes, transforming traditional talent acquisition methods with cutting-generation AI systems and optimizing every stage of the hiring journey.
Recruitment Marketing Specialist
A Recruitment Marketing Specialist develops strategies to attract candidates and build employer brand presence. This course directly contributes to this role's effectiveness by focusing on AI for creating compelling job descriptions and personalizing candidate communication. Learners will master advanced prompting techniques for job description generation and learn to craft AI-driven engagement through chatbots and personalized emails. This powerful combination enables a Recruitment Marketing Specialist to design highly targeted, efficient, and engaging outreach campaigns, ensuring a stronger pipeline of qualified candidates. The ability to leverage next-generation AI systems for communication and content creation significantly elevates marketing efforts in talent acquisition.
Employee Experience Manager
An Employee Experience Manager is dedicated to shaping and improving the overall journey and environment for employees within an organization. This course provides direct expertise in enhancing these experiences through Generative AI. Learners will acquire skills in constructing personalized onboarding experiences, which is a critical part of the employee journey, supported by AI-generated content, automated FAQs, and analytics-driven workflows. The program emphasizes integrating Generative AI into employee experience strategies, enabling the manager to design more engaging and efficient processes from a new hire's first day and beyond. This allows for the transformation of how employees interact with HR services and content within the organization.
Technical Recruiter
A Technical Recruiter specializes in sourcing and hiring candidates for technical roles, requiring a strong understanding of both talent acquisition and specific technical requirements. This course directly enhances a Technical Recruiter's capabilities by focusing on AI for recruitment. Learners will gain practical skills in using AI tools for job description creation, candidate screening, and generating interview questions crucial for technical roles. The program also covers personalizing candidate communication through AI-crafted emails and chatbots, which can be particularly effective in engaging tech talent. This expertise allows a Technical Recruiter to build more efficient and targeted strategies for identifying and attracting specialized candidates.
People Strategy Consultant
A People Strategy Consultant advises organizations on optimizing their human capital strategies to achieve business objectives. This course is invaluable for a People Strategy Consultant, enabling them to integrate Generative AI into workforce management and employee experience strategies. Understanding the core concepts of Generative AI and its practical applications in HR allows for informed strategic recommendations. Learners gain insights into how AI can streamline workflows, improve efficiency, and enhance processes from recruitment to onboarding. This knowledge positions the consultant to guide clients in leveraging next-generation AI systems to transform their people operations and unlock new levels of organizational performance.
Head of People Operations
The Head of People Operations is a senior leadership role responsible for the strategic direction and operational efficiency of all HR functions. This course is highly relevant for a leader in this position, as it focuses on integrating Generative AI into workforce management and employee experience strategies. The program equips them with the ability to define core Generative AI concepts and understand their practical applications in HR, allowing for informed strategic planning and technology adoption. By mastering how to design, optimize, and deploy AI-powered HR solutions, a Head of People Operations can lead the transformation of an organization's people practices, ensuring innovative and efficient HR service delivery.
Learning and Development Manager
A Learning and Development Manager designs and implements programs that enhance employee skills and organizational capabilities. The course's focus on AI in Onboarding is particularly relevant, allowing a Learning and Development Manager to construct personalized onboarding experiences supported by AI-generated content and analytics. This includes automating FAQs and creating engaging, customized employee handbooks. The program fosters skills in designing visual assets and optimizing workflows, which can extend beyond onboarding to broader learning content creation and delivery. By integrating Generative AI, this role can transform how development content is created, personalized, and delivered, leading to more engaging and effective learning journeys for employees.
Human Resources Business Partner
A Human Resources Business Partner acts as a strategic consultant to business leadership, aligning HR initiatives with organizational goals. Understanding the transformative potential of Generative AI in HR is crucial for this role, enabling the Human Resources Business Partner to advise on cutting-edge workforce management strategies. The course equips learners with knowledge to define core Generative AI concepts and explain their practical applications across HR functions. This allows for informed discussions on integrating AI-powered solutions to improve efficiency in HR processes, supporting effective decision-making regarding technology adoption, and enhancing employee experience strategies within the business units they support.
Organizational Development Consultant
An Organizational Development Consultant advises organizations on strategies to improve effectiveness, employee well-being, and change management. Understanding the capabilities of Generative AI in HR is increasingly vital for this role. This course provides insights into how AI can transform HR practices, from recruitment to onboarding, and enhance employee experiences. An Organizational Development Consultant benefits from knowing how to apply AI tools to streamline workflows and increase efficiency, enabling them to recommend innovative solutions for improving organizational processes and fostering adaptation to new technologies. This knowledge helps in guiding clients through digital transformation in their human capital strategies.
Human Resources Generalist
A Human Resources Generalist performs a broad range of duties across various HR functions, serving as a versatile resource for employees and management. This course may be useful for a Human Resources Generalist by providing a foundational understanding of Generative AI and its practical applications across HR. A Generalist benefits from learning how AI tools can streamline workflows and improve efficiency in processes such as recruitment and onboarding. Understanding prompt engineering basics also helps in leveraging AI for common HR tasks, from crafting job descriptions to automating FAQs. This knowledge enables a Generalist to identify opportunities for AI adoption and contribute to the modernization of daily HR operations within their organization.

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Generative AI Foundation for HR Professionals.
Provides a comprehensive guide to prompt engineering, covering techniques for crafting effective inputs to generative AI models. It's particularly useful for understanding how to obtain reliable and predictable results, which is crucial for both beginners and those looking to deepen their practical skills. This book is valuable as a current reference for anyone working with generative AI.
Is considered a foundational text in Human Resource Management, covering the key aspects of HR in a practical and step-by-step manner. It's widely used as a textbook in academic institutions and provides a broad understanding of recruitment, placement, talent management, training, compensation, and employee relations. This is an excellent starting point for anyone new to the field, offering essential background knowledge.
Offers a comprehensive overview of Business Process Management (BPM), which is foundational to workflow automation. It covers essential concepts, methods, and techniques suitable for both beginners and advanced students. It is widely considered a standard textbook in academic settings.
Provides a foundational understanding of Employee Experience, defining it and outlining the three key environments: cultural, technological, and physical. It's valuable for those new to the topic, offering a clear framework and drawing on extensive research to demonstrate the link between EX and business outcomes. It serves as an excellent starting point for gaining a broad understanding.
Delves into the contemporary topic of Intelligent Automation and Hyperautomation, exploring the combination of RPA, AI, and other technologies. It provides a forward-looking perspective on the future of automation and its impact on businesses and society. It is essential for understanding the current trends in the field.
Focuses specifically on the design aspect of employee experience, offering practical guidance on how to intentionally create a positive EX. It's a valuable resource for HR professionals and leaders responsible for implementing EX initiatives. It helps to deepen understanding by providing a structured approach to EX design.
A crucial reference for HR professionals, this guide provides a comprehensive overview of US employment law. Given the importance of legal compliance in HR, this book is essential for anyone working in or studying HR, particularly in the United States. The second edition recent publication, ensuring up-to-date information.
Explores how to create memorable moments that can shape perceptions and experiences. This is highly relevant to employee experience, as key moments in an employee's journey can have a lasting impact. It provides a framework for identifying and designing signature moments that can enhance EX.
Written by Google's former head of HR, this book offers an inside look at how Google built its renowned culture and employee experience. It provides practical examples and data-driven insights into various HR practices that contribute to a positive EX. is excellent for both gaining a broad understanding and seeing how EX is implemented in a highly successful company.
Focusing on the practical aspects of implementing BPM, this book provides real-world examples and guidance for successful projects. It valuable resource for practitioners looking to apply BPM principles to workflow automation initiatives. It complements theoretical knowledge with actionable strategies.
Provides a practical guide to using generative AI, covering the different techniques and tools available. It is written by two leading experts in the field, Josh Patterson and Adam Gibson.
Explores the evolution of RPA to include cognitive automation, highlighting real-world implementations and the risks and benefits involved. It provides a deeper understanding of the advanced forms of automation and their impact on enterprises. It's a good resource for those looking beyond basic RPA.
Considered a foundational book in the field of people analytics, this provides a comprehensive look at how data can be used in HR. It's a valuable resource for those looking to deepen their understanding of HR analytics and its application in talent management.
Dives into the critical area of talent acquisition, emphasizing the importance of structured hiring processes. It's highly relevant to contemporary HR, addressing a key function mentioned in the course list. It offers practical insights for both students and professionals looking to improve their hiring strategies.
Provides a practical introduction to HR analytics, explaining how to connect data to HR policies and measure the impact on business performance. It's suitable for HR professionals at all levels who want to develop their data analysis skills and make evidence-based decisions.
Offers a practical, hands-on approach to prompt engineering specifically with ChatGPT. It's an excellent resource for high school and undergraduate students getting started, providing clear examples and exercises. It serves as a useful introductory guide and additional reading to complement foundational AI courses.
While not solely focused on EX, this book challenges conventional wisdom about work and organizations, which is crucial for a contemporary understanding of employee experience. It provides insights into what truly drives performance and engagement, making it valuable for deepening understanding and exploring modern perspectives. It's a thought-provoking read that can shift perspectives on traditional HR practices.
Provides a hands-on approach to prompt engineering with a focus on using the OpenAI API. It's particularly relevant for undergraduate students, graduate students, and working professionals who want to programmatically interact with LLMs. It serves as a practical guide for implementing prompt engineering techniques in applications.
Talent management critical aspect of HR, and this handbook offers a comprehensive guide to its various facets, including identifying, developing, and retaining talent. It's a practical resource for HR professionals and those interested in specializing in talent management.
Focuses on the creative aspects of prompt engineering and generating diverse language outputs. It's a good fit for students and professionals looking to go beyond basic prompting and explore more advanced techniques for creative content generation. It adds breadth by covering applications in areas like creative writing and podcasting.
Presents a framework linking employee satisfaction and loyalty to customer loyalty and profitability. It provides a strong business case for investing in employee experience by demonstrating its impact on the bottom line. It's a valuable resource for understanding the strategic importance of EX.
Focuses on leveraging process automation technology, including workflow engines, to orchestrate various components like software, humans, and bots. It provides practical advice and explores how process automation fits into modern IT architectures. It is suitable for developers and architects.
From the former Chief Talent Officer at Netflix, this book challenges traditional HR thinking and advocates for a culture of freedom and responsibility. It provides a different perspective on managing talent and creating an environment where employees can thrive. It's particularly relevant for those looking to deepen their understanding and explore contemporary approaches to EX.
Offers a framework for giving and receiving feedback, which is essential for employee growth and a positive work environment. It provides practical guidance on building better relationships with employees through caring personally and challenging directly. It's valuable for leaders and managers seeking to improve their interactions and contribute to a better EX.
Based on extensive research, this book focuses on what the best managers do to create engaged and high-performing teams. Effective management key driver of employee experience, making thvaluable resource for understanding how to positively impact the daily work life of employees.
Performance management fundamental HR process. provides a behavioral approach to performance management, focusing on how to drive results through clear expectations and feedback. It's a practical guide for HR professionals and managers. The latest edition reflects contemporary thinking in this area.
A comprehensive guide aimed at making prompt engineering accessible to a wide audience. It covers various techniques and applications for leveraging AI language models effectively. is useful for high school students through working professionals seeking a thorough introduction and practical guidance.
This guide aims to make prompt engineering accessible with a step-by-step approach. It is well-suited for beginners and those new to the field, including high school students and those in introductory undergraduate programs. It provides practical tips and is useful for gaining a broad understanding of how to formulate effective AI prompts.
This playbook focuses on leveraging Microsoft's Power Platform, including Power Automate, for digital transformation and automation. It is highly relevant given the mention of Power Automate courses. It provides guidance on using a specific popular automation platform.
Emphasizes the human element in HR and the importance of building genuine connections. It offers a refreshing perspective on HR practices, moving beyond purely transactional approaches. It's particularly relevant for HR professionals looking to enhance employee engagement and build a positive workplace culture.
Examines the broader impact of technology, including AI and automation, on the future of work. While not exclusively focused on HR, it provides crucial context for understanding the challenges and opportunities facing HR professionals in the coming years.
Challenges traditional HR practices and explores how HR needs to evolve to meet the demands of the modern workplace. It's a thought-provoking read for HR professionals looking to innovate and adapt to a changing environment.
This guide offers quick tips and tricks for prompt engineering across different generative AI models, including text and image generation models. It's a practical resource for users who want to improve their immediate results with various AI tools. It's suitable for all levels looking for actionable advice.
This guide provides a comprehensive look at BPM, covering frameworks and methodologies for implementing process improvements. It useful resource for anyone involved in managing and optimizing business processes, which is directly applicable to workflow automation projects. It offers practical guidance for practitioners.
Provides a business-oriented perspective on generative AI, discussing its potential impact on industries and how companies can use it to gain a competitive advantage. It is written by three leading experts in the field, Thomas Davenport, Rajeev Ronanki, and Nitin Mittal.
Provides a thought-provoking exploration of the future of generative AI, discussing its potential benefits and risks. It is written by Gary Marcus, a leading researcher in the field.
This handbook serves as a practical and accessible reference for a wide range of HR topics. It's particularly useful for managers who handle HR tasks as part of their role, as well as HR professionals needing a quick reference. It covers essential HR functions in a concise format.
While not solely focused on prompt engineering, this book provides a strong foundation in understanding how LLMs work, which is essential for effective prompting. It's suitable for undergraduate and graduate students, offering technical insights into language understanding and generation. It serves as valuable background reading for those wanting to understand the underlying mechanisms of the models they are prompting. Expected publication in September 2024.
Explores prompt engineering within the broader context of generative AI and touches upon ethical considerations. It's relevant for all levels, providing a balanced view of the technical aspects and the societal impact of generative AI. It's useful for gaining a broader understanding and considering the responsible use of AI.
This handbook is geared towards engineers working with LLMs, covering the process from concept to production. It provides a deeper technical understanding of integrating and managing LLMs, which is relevant for prompt engineers working in a development context. It is best suited for graduate students and working professionals.
Provides a practical, hands-on approach to workflow automation using Zapier, a popular no-code tool. It is ideal for beginners and those looking to automate tasks without extensive coding knowledge. It offers step-by-step guidance and real-world examples.
Foundational text in workflow modeling, providing tools and techniques for analyzing and improving business processes. While published some time ago, the principles of workflow modeling remain highly relevant for designing effective automation solutions. It's a valuable reference for understanding process design.
Addresses the impact of negative behavior on the workplace and provides strategies for creating a more respectful and productive environment. A toxic work environment significantly detracts from the employee experience, making threlevant read for understanding and addressing a critical detractor to EX.

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