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In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability.

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In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability.

In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.

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What's inside

Syllabus

Welcome to Developing a Google SRE Culture
DevOps, SRE, and Why They Exist
SLOs with Consequences
Make Tomorrow Better than Today
Read more
Regulate Workload
Apply SRE in Your Organization
Final Assessment
Course Resources

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Focuses on aligning incentives between development and operations to enable mission-critical production support
Applicable to IT and business leaders for successful organizational adoption of SRE
Introduces key practices and cultural aspects of SRE, designed by Google
Provides a solid understanding of SLOs (Service Level Objectives) and their importance in setting service quality expectations
Emphasizes the concept of regulating workload to maintain stability and avoid outages
Beneficial for organizations seeking to enhance collaboration and improve service reliability

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Developing a Google SRE Culture with these activities:
Review fundamental concepts of software engineering
Refresh your knowledge of software engineering principles and practices to strengthen your foundation for applying SRE concepts and techniques effectively.
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  • Review core concepts such as data structures, algorithms, and design patterns
  • Practice coding in a preferred programming language to enhance your proficiency
  • Participate in online coding challenges or coding interview preparation
Follow online tutorials on SRE tools and techniques
Supplement your learning by following guided tutorials on specific SRE tools and techniques, enhancing your practical skills and deepening your understanding of the subject matter.
Browse courses on SRE
Show steps
  • Identify relevant tutorials and resources
  • Follow the step-by-step instructions and implement the tools or techniques in your environment
  • Experiment with different scenarios to test your understanding
Connect with mentors in the field of SRE
Seek guidance and mentorship from experienced professionals in the field of SRE to accelerate your learning and gain valuable insights from their expertise.
Browse courses on SRE
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  • Identify potential mentors through professional networks, industry events, or online platforms
  • Reach out to mentors and request guidance or mentorship opportunities
  • Establish regular communication and actively engage with your mentor
Five other activities
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Build a personal dashboard to monitor SLOs
Build a dashboard to visualize key metrics and track progress towards SLOs in your own environment, proactively identifying and mitigating potential issues.
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  • Identify key metrics to track
  • Select a visualization tool and build a dashboard
  • Integrate data sources and configure alerts
  • Monitor the dashboard regularly and take corrective actions
Attend a workshop on SRE best practices
Participate in a workshop led by experienced SRE practitioners to gain hands-on experience and expand your knowledge of industry best practices, fostering your professional development.
Browse courses on SRE
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  • Identify relevant workshops and register for attendance
  • Actively participate in discussions and hands-on exercises
  • Network with industry experts and learn from their insights
Review and apply SRE principles in real-world scenarios
Enhance your understanding of SRE concepts by practicing their application in simulated or real-world scenarios, reinforcing your knowledge and developing your problem-solving skills.
Browse courses on SRE
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  • Identify case studies or simulations
  • Analyze the scenario and apply SRE principles to resolve the issue
  • Document your approach and evaluate the effectiveness of your solution
Develop a SRE implementation plan for your organization
Create a comprehensive plan outlining the steps and strategies for implementing SRE practices within your organization, ensuring a successful adoption and maximizing the benefits it offers.
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  • Assess your organization's current state and identify areas for improvement
  • Define clear goals and objectives for SRE implementation
  • Develop a roadmap with timelines, milestones, and responsibilities
  • Identify potential challenges and develop mitigation strategies
  • Secure buy-in and support from stakeholders
Write a blog post or article on a specific aspect of SRE
Share your knowledge and understanding of SRE by writing a blog post or article about a specific topic, contributing to the community's knowledge base and reinforcing your own learning.
Browse courses on SRE
Show steps
  • Identify a specific topic within SRE that you are knowledgeable about
  • Conduct research to gather information and insights
  • Write a well-structured and informative blog post or article
  • Share your blog post or article with the community and engage in discussions

Career center

Learners who complete Developing a Google SRE Culture will develop knowledge and skills that may be useful to these careers:
DevOps Engineer
DevOps engineers work to bridge the gap between development and operations teams. This course will help you to develop an understanding of the SRE culture. This may be useful as you work to develop a common set of goals and objectives for your development and operations teams.
Site Reliability Engineer
Site Reliability Engineers focus on maintaining the reliability and performance of a system. This course introduces you to Google SRE, which may be useful as you learn how to adopt SRE cultural and technical practices. Those interested in the cultural side of SRE will likely find this course particularly interesting.
Quality Assurance Engineer
A Quality Assurance Engineer focuses on ensuring the reliability and quality of a software product. This course will help you to develop an understanding of the principles of SRE. This may be useful in developing an understanding of what makes a good SLO and how to implement one.
Software Engineer
A Software Engineer designs, develops, and maintains software systems. This course will introduce you to the key principles of SRE. This may be useful as you work to design and develop software systems that are reliable and scalable.
IT Manager
IT Managers oversee the IT operations of a company. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work to lead and manage your IT team.
System Administrator
System administrators ensure that the IT systems of a company are running smoothly. This course will help you develop an understanding of the key principles of SRE. This may be useful as you learn to regulate workload and implement SRE practices within your own teams.
Cloud Architect
Cloud Architects design and implement cloud computing solutions. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work to design and implement cloud computing solutions that are reliable and scalable.
Business Analyst
Business Analysts help businesses to understand and solve their problems. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work to understand the business needs of your organization and develop solutions that are aligned with those needs.
Data Scientist
Data scientists use data to solve business problems. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work to develop data-driven solutions to business problems.
Consultant
Consultants help organizations to improve their operations. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work to help organizations to adopt SRE practices and improve their reliability and performance.
Technical Account Manager
Technical Account Management acts as a bridge between internal engineering teams and to external customers. For a Site Reliability Engineer, this course will provide some background into the customer's perspective and may be useful in improving your cross-functional communication skills.
Product Manager
Product Managers are responsible for the overall success of a product. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work with development and operations teams to ensure that the product is successful.
Technical Writer
Technical writers create documentation and other materials to help people understand and use technology. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work to create documentation and other materials that help people to understand and implement SRE practices.
Educator
Educators teach students about a variety of subjects. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work to teach students about the importance of reliability and performance in software systems.
Project Manager
Project Managers plan and execute projects. This course will help you to develop an understanding of the principles of SRE. This may be useful as you work to plan and execute projects that are successful.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Developing a Google SRE Culture.
Provides a comprehensive guide to implementing DevOps principles and practices across an entire organization.
Provides a comprehensive overview of SRE principles and practices, including how to define and measure SLAs, establish error budgets, and implement automated monitoring and alerting.
Provides a data-driven analysis of the factors that contribute to high-performing technology organizations.
Provides a detailed overview of the Toyota Production System, which is based on the principles of continuous improvement and waste reduction.
This novel tells the story of a fictional IT team that implements SRE principles to improve the stability and reliability of their systems.
This novel tells the story of a fictional factory manager who uses the principles of the Theory of Constraints to improve the performance of his factory.
Provides a framework for building and validating new products and services using the principles of lean manufacturing.
Provides a detailed guide to implementing a software development process that is based on the principles of statistical process control.
Provides a comprehensive guide to software testing, including how to design and execute test cases.
Provides a set of principles for writing clean and maintainable code.
Provides a set of design patterns that can be used to create reusable and maintainable software.
Provides a detailed guide to applying agile principles and practices to C# development.

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