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Service Level Objectives (SLOs)

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May 1, 2024 3 minute read
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Service Level Objectives (SLOs) are a way to measure the performance of a service. They define the level of service that a customer can expect, and they help to ensure that the service is meeting its targets.

Why are SLOs important?

SLOs are important because they help to:

Path to Service Level Objectives (SLOs)

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We've curated seven courses to help you on your path to Service Level Objectives (SLOs). Use these to develop your skills, build background knowledge, and put what you learn to practice.
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Reading list

We've selected three books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Service Level Objectives (SLOs).
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Site Reliability Engineering
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Provides a comprehensive overview of site reliability engineering (SRE) at Google, including the principles of SLOs and how they are used to measure and manage the performance of online services.
Site Reliability Engineering: How Google Runs...
Paperback
$$
Site Reliability Engineering: How Google Runs...
Kindle Edition
$$
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Practical Reliability Engineering and Analysis for...
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Provides a guide to reliability engineering for agile development teams, including how to set and manage SLOs.
Practical Reliability Engineering and Analysis for...
Paperback
$$$
Practical Reliability Engineering and Analysis for...
Kindle Edition
$$$
Cover image
Business-Driven IT-Wide Agile (Scrum) and Kanban...
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Provides a practical guide to SML for agile development teams, including how to set and manage SLOs.
Business-Driven IT-Wide Agile (Scrum) and Kanban...
Paperback
$$$
Business-Driven IT-Wide Agile (Scrum) and Kanban...
Kindle Edition
$$$
Relevant careers
Cloud Architect
Cloud Engineer
Software Engineer
DevOps Engineer
Systems Administrator
Data Analyst
Quality Assurance Engineer
Product Manager
Project Manager
Technical Support Engineer
Related topics
Cloud Computing
Incident Management
Performance Management
Root Cause Analysis
Quality Assurance
Data Analysis
Communication Skills
Problem Solving
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