May 1, 2024
Updated June 18, 2025
20 minute read
Navigating the Storm: An Introduction to Incident Management
vp289v|
Find a path to becoming a Incident Management. Learn more at:
OpenCourser.com/topic/vp289v/incident
Reading list
We've selected 31 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Incident Management.
This is the official guide for the ITIL 4 framework, which provides a comprehensive and widely adopted approach to IT Service Management, including a significant focus on Incident Management as a core practice. It is essential for gaining a broad understanding of the principles and concepts underpinning modern IT service delivery and incident handling within that context. is commonly used as a textbook for IT service management courses and foundational text for anyone pursuing ITIL certification.
This official publication from NIST provides guidelines and recommendations for organizations on how to handle security incidents. It outlines the incident response lifecycle and key activities. While not a traditional book, it crucial and authoritative document widely referenced in the field and provides a solid framework for building an incident response capability. This must-read for anyone involved in establishing or maturing an incident response program.
This official ITIL 4 practice guide provides detailed guidance specifically on the Incident Management practice. It covers the processes, activities, and organizational considerations for effective incident handling within the ITIL framework. valuable resource for those implementing or maturing their incident management processes based on ITIL 4.
Written by the pioneers of SRE at Google, this book provides deep insights into the practices and principles that enable Google to run highly reliable systems at scale. It includes valuable chapters specifically dedicated to incident management, emergency response, and postmortem culture. is highly relevant for those interested in the SRE approach to incident management and is considered a must-read for SRE professionals.
As a companion to the 'Site Reliability Engineering' book, this workbook offers practical exercises and deeper dives into implementing SRE principles. It provides actionable guidance on topics relevant to incident management, such as defining SLOs, managing on-call, and conducting effective postmortems. is valuable for those looking to apply SRE concepts to their incident management practices.
Focuses on integrating threat intelligence into the incident response process. It explains how to use intelligence analysis techniques to better understand adversaries and improve response strategies. This is particularly relevant for contemporary cybersecurity incident management and valuable resource for security analysts and incident responders.
Well-regarded guide covering the entire lifecycle of incident response and computer forensics. It delves into practical aspects of data collection, analysis, and remediation in the context of cybersecurity incidents. It's a comprehensive resource for understanding the technical details involved in responding to security breaches and is often referenced by security professionals.
Known as a practical field guide for defensive security professionals, this handbook provides concise tactical advice and procedures for incident response. It covers various frameworks and provides detailed steps for incident detection and analysis. useful quick reference during active incidents and is well-suited for security operations center (SOC) analysts.
Focuses on incident management in the cloud environment and covers topics such as cloud-specific incident management challenges and best practices.
Offers a practical approach to incident response, focusing on real-world scenarios and techniques. It valuable resource for practitioners looking to enhance their skills in handling and investigating security incidents. It bridges the gap between theoretical concepts and practical application.
Provides practical guidance on the containment, eradication, and recovery phases of cybersecurity incident response. It emphasizes a continual program approach to incident response and explores successful behaviors and actions for each phase. This book useful guide for practitioners focused on the technical aspects of incident recovery.
Challenges traditional views on human error in complex systems, which is highly relevant to understanding the root causes of many incidents. It promotes a systems-thinking approach to incident analysis, moving beyond blaming individuals. This book is crucial for developing a more effective and just incident analysis and learning process.
Covers incident management in the enterprise sector and provides guidance on how to manage incidents in an enterprise environment.
Covers incident management for managed service providers and provides guidance on how to manage incidents for clients.
Offers a hands-on approach to digital forensics and incident response. It covers essential topics such as preparing for incidents, identifying malicious activity, and conducting forensic analysis with practical examples and case studies. This book is suitable for those new to incident response and looking for practical guidance.
Explores how complex systems can gradually degrade and contribute to failures and incidents. It provides a deeper understanding of the systemic factors that lead to incidents, which is essential for moving beyond superficial fixes and implementing effective preventative measures. This book is valuable for those seeking a more profound understanding of incident causation.
Malware analysis critical skill in responding to many cybersecurity incidents. provides a detailed guide to analyzing malicious software, which is essential for understanding the scope and impact of malware-related incidents. It technical book best suited for those specializing in cybersecurity and incident response.
Collection of short, actionable tips from experienced SREs on a wide range of topics, including incident response. It offers diverse perspectives and practical advice on improving reliability and handling incidents effectively. It's a good resource for gaining quick insights into various aspects of SRE and incident management.
Presents research on the factors that drive high performance in technology organizations, including the impact of effective incident management and a strong DevOps culture. It provides a data-driven perspective on why investing in incident response and related practices is crucial for organizational success. It is relevant for understanding the business value of effective incident management.
While focused on insider threats, this book provides valuable insights into detecting and responding to a specific and challenging type of incident. The principles and techniques discussed for investigating insider activity are applicable to broader incident response scenarios. is useful for organizations concerned with internal risks.
While not directly about incident management processes, this book offers valuable guidance for engineering managers on leading teams, managing on-call rotations, and fostering a healthy team culture – all of which are crucial for effective incident response. It provides context on the leadership and organizational aspects surrounding incident management.
Provides a foundational understanding of cybersecurity concepts, including common threats and basic security measures. While not solely focused on incident management, it provides essential background knowledge for anyone starting in the field or seeking to understand the context in which security incidents occur. It good starting point for high school or early undergraduate students.
For more information about how these books relate to this course, visit:
OpenCourser.com/topic/vp289v/incident
Save
