SRE Fundamentals and Security from edX

Site Reliability Engineers must have the right tools and strategies to perform in a technical, fast-paced environment. IBM Cloud SRE is guided by nine competency areas that lead to the successful practice of the discipline:

● Applying Site Reliability Engineering principles

● Operations

● Monitoring and incident management

● Security and compliance

● Compute infrastructure

● Networking

● Storage and data management

● Reliability and resiliency

● Deployment automation

In this first course of the three-part Professional Certificate in Site Reliability Engineering (SRE), you will focus on the first four SRE competencies:

● Applying Site Reliability Engineering principles

● Operations

● Monitoring and incident management

● Security and compliance

NOTE: The remaining five SRE competencies are covered in Course 2: SRE Infrastructure, Resiliency and Deployment Automation.

This course covers approximately 50% of the content required to help you prepare for the “IBM Certified Professional SRE - Cloud V2” certification exam.

If you are interested in pursuing the “IBM Certified Professional SRE - Cloud V2” certification, we recommend that you complete all three offerings of the Professional Certificate in Site Reliability Engineering (SRE) to ensure a successful certification exam experience.

What you'll learn

Applying Site Reliability Engineering principles

● Manage the trade-off between change, velocity, and reliability of services

● Negotiate service level objectives, service level indicators, and error budgets

● Design and deploy automation strategies

● Leverage IBM Cloud tools and technology across the software development life cycle

● Understand the roles and responsibilities for SRE effectiveness

Operations

● Monitor resource utilization

● Perform operational readiness review (ORR)

● Employ cost-optimization strategies

● Identify key metrics for service health

Monitoring and incident management

● Create and maintain metrics, traces, and alerts

● Collect, analyze, and manage logs on IBM Cloud

● Manage incidents

● Perform post incident review

● Recognize and differentiate performance and availability metrics

● Perform statistical analysis and create actionable outcomes

Security and compliance

● Monitor security threats

● Implement and manage security policies

● Implement encryption models

● Manage role-based access control (RBAC) on IBM Cloud

● Define the shared responsibility model ****

What's inside

Syllabus

Module 1: Welcome and Introduction

You will cover the following topics:

● An introduction to the IBM Professional SRE role

Module 2: SRE Fundamentals and Terminology

● Deeper dive into SRE role

● SRE principles

● Managing trade-offs between change, velocity, and reliability

● Negotiating service level objectives, service level indicators, error budgets and the user experience

● IBM Cloud tools and technology across the Software Development Life Cycle

● Applying software engineering principles to drive reliability

Module 3: Operations

● Performing operational readiness reviews (ORR) on IBM Cloud

● Creating ORR checklist

● Employing cost-optimization strategies

● Managing backups and recoveries on IBM Cloud

Module 4: Monitoring

● Monitoring overview

● Creating and maintaining metrics, traces, and alerts on IBM Cloud

● Collecting, analyzing, and managing logs on IBM Cloud

● Identifying key metrics for service health on IBM Cloud

● Using performance and availability metrics to measure the health of services on IBM Cloud

Module 5: Incident Management

● Managing incidents on IBM Cloud

● Developing a balanced action plan to mitigate future incidents

● Performing the post-incident review

Module 6: Security and Compliance

● Monitoring and managing security threats on IBM Cloud

● Implementing and managing security policies on IBM Cloud

● Implementing encryption models

● Managing role-based access control on IBM Cloud

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Provides a strong foundation in the principles and practices of Site Reliability Engineering (SRE)

Emphasizes practical application through hands-on activities and case studies

Covers a comprehensive range of SRE topics, including operations, monitoring, incident management, and security

Led by Marissa Moore, a recognized expert in the field of SRE

Aligned with the industry-recognized IBM Certified Professional SRE - Cloud V2 certification exam

Part of a three-part Professional Certificate in Site Reliability Engineering, providing a comprehensive learning experience

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in SRE Fundamentals and Security with these activities:

Review IBM Cloud Security Best Practices

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Reviewing IBM Cloud security best practices will ensure you stay up-to-date on the latest security recommendations and guidelines for the IBM Cloud platform.

Browse courses on Cloud Security

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Review the IBM Cloud Security documentation
Identify best practices for securing your IBM Cloud environment
Apply these best practices to your own cloud environment

Review Basic Networking Concepts

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Reviewing basic networking concepts will help you understand the underlying infrastructure and protocols used in cloud computing.

Browse courses on Networking Basics

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Review OSI model and TCP/IP stack
Learn about IP addressing and subnetting
Understand how DNS works
Explore basic network security concepts

Follow Tutorials on IBM Cloud Monitoring and Logging

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Following tutorials on IBM Cloud Monitoring and Logging will provide you with hands-on experience in using these tools to monitor and troubleshoot your cloud infrastructure.

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Find tutorials on IBM Cloud Monitoring and Logging
Follow the tutorials step-by-step
Apply what you've learned to your own cloud environment

Two other activities

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Create a Flowchart of Incident Response Process

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Creating a flowchart of the incident response process will help you visualize and understand the steps involved in managing incidents.

Browse courses on Incident Management

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Identify the steps involved in the incident response process
Create a flowchart that outlines the steps
Review and refine the flowchart

Practice Troubleshooting Common Cloud Issues

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Practicing troubleshooting common cloud issues will help you develop the skills needed to resolve problems and maintain service availability.

Browse courses on Cloud Troubleshooting

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Identify common cloud issues
Use troubleshooting tools and techniques
Resolve cloud issues

Career center

Learners who complete SRE Fundamentals and Security will develop knowledge and skills that may be useful to these careers:

Site Reliability Engineer

Site Reliability Engineers are responsible for the maintenance and reliability of software applications. They work to ensure that these applications are available, reliable, and scalable. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful Site Reliability Engineer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Site Reliability Engineer.

See salaries and explore the career path for Site Reliability Engineer

DevOps Engineer

DevOps Engineers are responsible for bridging the gap between development and operations teams. They work to ensure that software applications are delivered quickly and efficiently, while also maintaining quality and reliability. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful DevOps Engineer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any DevOps Engineer.

See salaries and explore the career path for DevOps Engineer

Cloud Engineer

Cloud Engineers are responsible for designing, building, and managing cloud computing infrastructure. They work to ensure that cloud applications are reliable, scalable, and secure. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful Cloud Engineer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Cloud Engineer.

See salaries and explore the career path for Cloud Engineer

Systems Engineer

Systems Engineers are responsible for designing, building, and maintaining computer systems. They work to ensure that these systems are reliable, scalable, and secure. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful Systems Engineer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Systems Engineer.

See salaries and explore the career path for Systems Engineer

Security Engineer

Security Engineers are responsible for protecting computer systems from unauthorized access, use, disclosure, disruption, modification, or destruction. They work to ensure that these systems are secure and compliant with all applicable laws and regulations. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful Security Engineer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Security Engineer.

See salaries and explore the career path for Security Engineer

Network Engineer

Network Engineers are responsible for designing, building, and maintaining computer networks. They work to ensure that these networks are reliable, scalable, and secure. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful Network Engineer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Network Engineer.

See salaries and explore the career path for Network Engineer

Data Engineer

Data Engineers are responsible for designing, building, and maintaining data pipelines. They work to ensure that these pipelines are reliable, scalable, and secure. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful Data Engineer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Data Engineer.

See salaries and explore the career path for Data Engineer

Quality Assurance Analyst

Quality Assurance Analysts are responsible for ensuring that software applications are of high quality. They work to identify and fix bugs, and to ensure that applications meet all applicable standards and regulations. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful Quality Assurance Analyst. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Quality Assurance Analyst.

See salaries and explore the career path for Quality Assurance Analyst

Software Developer

Software Developers are responsible for designing, building, and maintaining software applications. They work to ensure that these applications are reliable, scalable, and secure. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful Software Developer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Software Developer.

See salaries and explore the career path for Software Developer

IT Manager

IT Managers are responsible for overseeing the IT operations of an organization. They work to ensure that IT systems are reliable, scalable, and secure. The SRE Fundamentals and Security Course can help you develop the skills and knowledge you need to become a successful IT Manager. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any IT Manager.

See salaries and explore the career path for IT Manager

Project Manager

Project Managers are responsible for planning, executing, and closing projects. They work to ensure that projects are completed on time, on budget, and to the required quality. The SRE Fundamentals and Security Course may help you develop the skills and knowledge you need to become a successful Project Manager. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Project Manager.

See salaries and explore the career path for Project Manager

Business Analyst

Business Analysts are responsible for analyzing business needs and developing solutions to meet those needs. They work to ensure that business solutions are aligned with the overall goals of the organization. The SRE Fundamentals and Security Course may help you develop the skills and knowledge you need to become a successful Business Analyst. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Business Analyst.

See salaries and explore the career path for Business Analyst

Data Scientist

Data Scientists are responsible for collecting, analyzing, and interpreting data. They work to identify trends and patterns in data, and to develop insights that can be used to improve decision-making. The SRE Fundamentals and Security Course may help you develop the skills and knowledge you need to become a successful Data Scientist. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Data Scientist.

See salaries and explore the career path for Data Scientist

Technical Writer

Technical Writers are responsible for writing and editing technical documentation. They work to ensure that documentation is clear, concise, and accurate. The SRE Fundamentals and Security Course may help you develop the skills and knowledge you need to become a successful Technical Writer. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Technical Writer.

See salaries and explore the career path for Technical Writer

Systems Administrator

Systems Administrators are responsible for installing, configuring, and maintaining computer systems. They work to ensure that these systems are reliable, scalable, and secure. The SRE Fundamentals and Security Course may help you develop the skills and knowledge you need to become a successful Systems Administrator. The course covers topics such as SRE principles, operations, monitoring, and incident management. It also covers security and compliance, which are essential topics for any Systems Administrator.

See salaries and explore the career path for Systems Administrator

SRE Fundamentals and Security

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