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Humanitarian Action in the Digital Age

Sonja Loeffelmann-Sepahi, Grégoire Castella, and Philippe Stoll

As humanitarian practitioner, you are interested in technology but you feel it should be used more responsibly? You are worried people tend to jump on opportunities without properly considering risks? This MOOC is for you!

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As humanitarian practitioner, you are interested in technology but you feel it should be used more responsibly? You are worried people tend to jump on opportunities without properly considering risks? This MOOC is for you!

This course will first introduce you to the basics of computer and data science and help you understand what happens underneath the surface when using a computer, the internet or social media. You will then dive into some more complex technologies like artificial intelligence, cryptography or distributed ledgers. Equipped with this knowledge, you will then explore with world-leading experts how to use technology responsibly, covering topics such as accountability, ethics, data protection, the do no harm principle and inclusion.

What you'll learn

This MOOC will initially provide you with a holistic understanding of Information and Communication Technologies (ICT) – including:

  • Computers, network, internet and cloud computing
  • Software, data and digital transformation
  • Cryptography, cybersecurity and privacy
  • Artificial Intelligence and Distributed Ledgers

Once you have a better grasp of technology, you will explore these topics through a humanitarian lens:

  • Ethics, accountability and the “do no harm” principle
  • Challenges for humanitarian principles in the digital age
  • Data protection and cybersecurity
  • Digital inclusion and human centered design.

What's inside

Learning objectives

  • Computers, network, internet and cloud computing
  • Software, data and digital transformation
  • Cryptography, cybersecurity and privacy
  • Artificial intelligence and distributed ledgers
  • Ethics, accountability and the “do no harm” principle
  • Challenges for humanitarian principles in the digital age
  • Data protection and cybersecurity
  • Digital inclusion and human centered design.

Syllabus

The ABC of digital - part 1 Infrastructures
The ABC of digital - part 2 Solutions and data
Security and privacy in the digital realm
Technological trends
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Humanitarian organizations and technology
People and technology

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Course takes a comprehensive approach to introducing core concepts in both computer and data science
Teaches foundational knowledge and skills on an array of contemporary technology topics, such as distributed ledger and artificial intelligence
Focuses on exploring humanitarian use cases and ethical implications, making it useful for professionals in the aid sector
Taught by instructors with extensive expertise in humanitarian aid and technological development
Provides a comprehensive understanding of ICT and its relevance to humanitarian work, but may not provide sufficient depth for those with a background in technology
Does not explicitly require prerequisites, but learners may benefit from prior exposure to computer science and data science concepts

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Activities

Coming soon We're preparing activities for Humanitarian Action in the Digital Age. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Humanitarian Action in the Digital Age will develop knowledge and skills that may be useful to these careers:
Humanitarian Aid Worker
Humanitarian Aid Workers provide assistance to individuals and communities affected by humanitarian crises. They work with national and international organizations to deliver essential services, such as food, water, shelter, and medical care. The Humanitarian Action in the Digital Age course can help Humanitarian Aid Workers stay abreast of technological advancements in the humanitarian sector and learn how to use technology to enhance their work.
Data Analyst
Data Analysts interpret data to help businesses understand market trends that impact decision making. They leverage data science platforms and programming languages to analyze and visualize data from various sources. The Humanitarian Action in the Digital Age course can provide Data Analysts with a strong foundation in computer science and data analysis, enabling them to effectively collect, analyze, and interpret complex humanitarian data.
Privacy Specialist
Privacy Specialists develop and implement policies and procedures to ensure compliance with data privacy regulations and protect sensitive information. They work closely with legal and compliance teams to ensure the organization's adherence to privacy laws and ethical standards. The Humanitarian Action in the Digital Age course can provide Privacy Specialists with a comprehensive understanding of data protection and privacy issues in the humanitarian sector.
Software Engineer
Software Engineers design, develop, and maintain software applications. They work with stakeholders to understand requirements and develop software solutions that meet those requirements. The Humanitarian Action in the Digital Age course can help Software Engineers gain a better understanding of humanitarian principles and how technology can be used to develop ethical and accountable software solutions for the humanitarian sector.
Technology Analyst
Technology Analysts evaluate and recommend technology solutions for organizations. They work with stakeholders to identify business needs and develop technology strategies. The Humanitarian Action in the Digital Age course can help Technology Analysts gain a deeper understanding of the role of technology in the humanitarian sector and learn how to evaluate and recommend technology solutions that align with humanitarian principles.
Risk Manager
Risk Managers identify, assess, and mitigate risks within an organization. They work closely with senior management to develop risk management strategies and ensure the organization's resilience to potential threats. The Humanitarian Action in the Digital Age course can help Risk Managers gain a deeper understanding of the role of technology in risk management and learn how to use technology to identify and mitigate risks in humanitarian operations.
Project Manager
Project Managers plan, execute, and deliver projects within an organization. They work with stakeholders to define project goals, develop project plans, and manage project resources. The Humanitarian Action in the Digital Age course can help Project Managers gain a deeper understanding of project management principles and how to apply them in the humanitarian sector, where projects often involve complex challenges and diverse stakeholders.
Data Scientist
Data Scientists use scientific methods, processes, algorithms, and systems to extract knowledge and insights from data in various forms. These insights aid organizations in making data-driven decisions and developing innovative solutions. The Humanitarian Action in the Digital Age course can help Data Scientists gain a comprehensive understanding of data science techniques and their application in humanitarian contexts.
Web Developer
Web Developers design and develop websites and web applications. They work with designers and content creators to create websites that are visually appealing, functional, and accessible. The Humanitarian Action in the Digital Age course can help Web Developers gain a deeper understanding of the ethical considerations surrounding the use of technology in the humanitarian sector and learn how to develop websites that are inclusive and respectful of user privacy.
Information Technology Manager
Information Technology Managers oversee the planning, implementation, and maintenance of information technology systems within an organization. They ensure that IT systems are aligned with organizational goals and support business operations. The Humanitarian Action in the Digital Age course can help Information Technology Managers gain a better understanding of humanitarian principles and how technology can be leveraged to promote ethical and accountable practices.
Supply Chain Manager
Supply Chain Managers oversee the flow of goods and services from suppliers to customers. They work with suppliers to ensure the timely delivery of goods and services and manage inventory levels to minimize costs. The Humanitarian Action in the Digital Age course can help Supply Chain Managers gain a deeper understanding of the role of technology in supply chain management and learn how to use technology to improve the efficiency and effectiveness of humanitarian supply chains.
User Experience Researcher
User Experience Researchers conduct research to understand the needs and behaviors of users. They work with designers and developers to create user-friendly and accessible digital experiences. The Humanitarian Action in the Digital Age course can help User Experience Researchers gain a deeper understanding of the ethical considerations surrounding the use of technology in the humanitarian sector and learn how to design user experiences that are inclusive and respectful of user privacy.
Technical Advisor
Technical Advisors provide technical expertise to organizations on a specific subject matter. They work with stakeholders to assess needs, develop solutions, and implement technical programs. The Humanitarian Action in the Digital Age course can help Technical Advisors gain a deeper understanding of the ethical and accountability issues surrounding the use of technology in the humanitarian sector.
Public relations manager
Public Relations Managers manage the public image of organizations and build relationships with the media and other stakeholders. They develop and implement public relations campaigns to promote the organization's mission and values. The Humanitarian Action in the Digital Age course can help Public Relations Managers gain a better understanding of the role of technology in shaping public opinion and learn how to use digital tools to effectively communicate humanitarian messages.
Digital Marketing Manager
Digital Marketing Managers plan and execute digital marketing campaigns across various online channels to promote products or services. They leverage data analytics and digital marketing technologies to optimize campaign performance. The Humanitarian Action in the Digital Age course can help Digital Marketing Managers gain a deeper understanding of digital technologies and how to use them ethically and responsibly in the humanitarian sector.

Reading list

We've selected five books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Humanitarian Action in the Digital Age.
A practical guide to using blockchain technology in humanitarian settings. It provides an overview of the technology, its applications, and the challenges associated with its implementation, making it suitable for those seeking to implement blockchain solutions.
Provides a broad overview of cryptography and network security concepts, offering a solid foundation for understanding these technologies
A reference work covering a wide range of topics in digital humanities, providing a broad context for understanding the role of technology in various fields
A technical guide to designing algorithms that are fair and unbiased. It provides insights into the mathematical and computational principles underlying ethical algorithm design, making it suitable for those with a technical background.
An exploration of the challenges and opportunities of engineering in humanitarian contexts. It provides insights into the unique requirements and constraints of humanitarian engineering, making it relevant for those interested in the application of technology to humanitarian work.

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