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Building Virtual Agent Fulfillment

Google Cloud Training

This is a self-paced lab that takes place in the Google Cloud console. In this lab, you will continue working on your Pigeon Travel chat agent and add context as well as setup fulfillment to lookup and store reservations entries in Firestore.

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What's inside

Syllabus

Building Virtual Agent Fulfillment

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Suitable for self-directed learners who are interested in enhancing chat agents with context and fulfillment functionalities
Builds upon existing knowledge of chat agents and requires familiarity with Google Cloud
Provides practical experience through lab exercises in the Google Cloud console
Leverages Google Firestore for data storage, making it relevant for those seeking cloud-based data management skills
Focuses on a specific aspect of chat agent development, which may limit its appeal to learners seeking a more comprehensive understanding of the field

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Building Virtual Agent Fulfillment with these activities:
Attend a Google Cloud Meetup or Conference
Connect with professionals in the field and learn about the latest trends and technologies.
Show steps
  • Find an event in your area
  • Register for the event
  • Attend the event and participate in discussions
Explore additional resources on Google Cloud Dialogflow
Expand knowledge beyond the course materials by seeking out additional resources.
Show steps
  • Browse the Google Cloud Dialogflow documentation
  • Watch video tutorials on YouTube
  • Participate in online forums and communities
Build a Chatbot using Google Cloud Dialogflow
Apply knowledge gained in the course to develop a real-world chatbot application.
Show steps
  • Define the chatbot's purpose and target audience
  • Design the chatbot's conversation flow
  • Implement the chatbot using Google Cloud Dialogflow
  • Deploy the chatbot and integrate it with a messaging platform or website
Three other activities
Expand to see all activities and additional details
Show all six activities
Write a blog post or article about Chatbot Development using Google Cloud Dialogflow
Enhance understanding by explaining concepts to others through writing.
Show steps
  • Choose a topic related to Chatbot Development using Google Cloud Dialogflow
  • Research and gather information
  • Outline the blog post or article
  • Write the content
  • Edit and proofread your writing
Develop a Prototype Chatbot for a specific industry or domain
Apply knowledge gained in the course to solve a real-world problem.
Show steps
  • Identify a specific industry or domain where a chatbot can provide value
  • Research and analyze the target audience
  • Design and develop a prototype chatbot using Google Cloud Dialogflow
  • Evaluate the chatbot's performance and identify areas for improvement
Contribute to Open Source Projects related to Chatbot Development
Gain practical experience and contribute to the community by working on open-source projects.
Show steps
  • Find Open Source projects related to Google Cloud Dialogflow
  • Review the project's documentation and codebase
  • Identify areas where you can contribute
  • Submit a pull request with your contributions

Career center

Learners who complete Building Virtual Agent Fulfillment will develop knowledge and skills that may be useful to these careers:
Data Analyst
As a Data Analyst, you will help businesses understand their customers, improve their operations, and increase their profits. You will collect, analyze, and interpret data to identify insights that can be used to drive decision-making. Courses like Building Virtual Agent Fulfillment will help you build a foundation in data analysis, including how to collect, clean, and analyze data. Particularly valuable will be the discussion of how to build a virtual agent, which will help you understand how to create and manage automated systems that can interact with customers and help them find the information they need.
Machine Learning Engineer
As a Machine Learning Engineer, you will help businesses build and deploy machine learning models that can solve complex problems. You will have a strong understanding of machine learning algorithms and how to apply them to real-world problems. Courses like Building Virtual Agent Fulfillment will help you build a foundation in machine learning, including how to design, implement, and evaluate machine learning models.
Software Engineer
As a Software Engineer, you will design, develop, and maintain software systems. You will work with a variety of programming languages and technologies to create solutions that meet the needs of users.
Product Manager
As a Product Manager, you will lead the development and launch of new products and features. You will work with a team of engineers, designers, and marketers to bring your vision to life.
Data Scientist
As a Data Scientist, you will use data to solve business problems. You will have a strong understanding of statistics, machine learning, and data analysis techniques. Courses like Building Virtual Agent Fulfillment will help you build a foundation in data science, including how to collect, clean, and analyze data. Particularly valuable will be the discussion of how to build a virtual agent, which will help you understand how to create and manage automated systems that can interact with customers and help them find the information they need.
User Experience Designer
As a User Experience Designer, you will design and evaluate user interfaces for websites and mobile apps. You will work with a team of engineers and product managers to ensure that users have a positive experience with your products.
Business Analyst
As a Business Analyst, you will help businesses understand their needs and develop solutions to meet those needs. You will work with a variety of stakeholders to gather requirements, analyze data, and present your findings. Courses like Building Virtual Agent Fulfillment will help you build a foundation in business analysis, including how to gather requirements, analyze data, and communicate your findings.
Project Manager
As a Project Manager, you will lead and manage projects from start to finish. You will work with a team of engineers, designers, and other stakeholders to ensure that projects are completed on time, within budget, and to the highest quality standards. Courses like Building Virtual Agent Fulfillment may be useful to you in developing your project management skills, including how to plan, execute, and close projects.
Technical Writer
As a Technical Writer, you will create and maintain documentation for software and other technical products. You will work with a team of engineers and product managers to ensure that documentation is accurate, clear, and easy to understand. Courses like Building Virtual Agent Fulfillment may be useful to you in developing your technical writing skills, including how to write clear and concise documentation.
Quality Assurance Analyst
As a Quality Assurance Analyst, you will test software and other products to ensure that they meet quality standards. You will work with a team of engineers and product managers to identify and fix bugs.
Database Administrator
As a Database Administrator, you will manage and maintain databases. You will work with a team of engineers and other stakeholders to ensure that databases are running smoothly and that data is secure. Courses like Building Virtual Agent Fulfillment may be useful to you in developing your database administration skills, including how to manage and maintain databases.
Network Administrator
As a Network Administrator, you will manage and maintain computer networks. You will work with a team of engineers and other stakeholders to ensure that networks are running smoothly and that data is secure. Courses like Building Virtual Agent Fulfillment may be useful to you in developing your network administration skills, including how to manage and maintain networks.
Information Security Analyst
As an Information Security Analyst, you will protect computer networks and systems from unauthorized access, use, disclosure, disruption, modification, or destruction. You will work with a team of engineers and other stakeholders to identify and mitigate security risks. Courses like Building Virtual Agent Fulfillment may be useful to you in developing your information security skills, including how to identify and mitigate security risks.
Computer Support Specialist
As a Computer Support Specialist, you will provide technical support to computer users. You will work with a team of engineers and other stakeholders to resolve computer problems and ensure that users have a positive experience with their computers. Courses like Building Virtual Agent Fulfillment may be useful to you in developing your computer support skills, including how to troubleshoot computer problems.
IT Technician
As an IT Technician, you will install, maintain, and repair computer hardware and software. You will work with a team of engineers and other stakeholders to ensure that computer systems are running smoothly and that users have a positive experience with their computers. Courses like Building Virtual Agent Fulfillment may be useful to you in developing your IT technician skills, including how to install, maintain, and repair computer hardware and software.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Building Virtual Agent Fulfillment.
Provides a thought-provoking exploration of the nature of intelligence and the future of artificial intelligence. It must-read for anyone who is interested in the potential of artificial intelligence.
Provides a comprehensive overview of conversational agents, including topics such as dialogue management, natural language processing, and machine learning. It valuable resource for anyone who wants to learn more about the field.
Provides a thought-provoking exploration of the potential risks and benefits of superintelligence. It must-read for anyone who is interested in the future of artificial intelligence.
If you are interested in the more technical aspects of virtual assistants, this book provides a deep dive into deep learning for natural language processing. It covers topics such as recurrent neural networks, transformers, and attention mechanisms.
Classic in the field of conversational AI. It provides a comprehensive overview of the field, including topics such as dialogue management, natural language processing, and machine learning. It valuable resource for anyone who wants to learn more about the field.
Provides a comprehensive overview of conversational AI, including topics such as dialogue management, natural language processing, and machine learning. It valuable resource for anyone who wants to learn more about the field.
Provides a comprehensive overview of speech and language processing, including topics such as phonetics, phonology, morphology, syntax, semantics, and pragmatics. It valuable resource for anyone who wants to learn more about the field.
Provides practical advice on how to design and build conversational experiences. It covers topics such as user research, prototyping, and testing.
Practical guide to using the Natural Language Toolkit (NLTK), a popular open-source library for natural language processing in Python. It covers topics such as text classification, named entity recognition, and sentiment analysis.
Provides a comprehensive overview of artificial intelligence for human-robot interaction, including topics such as natural language processing, computer vision, and machine learning. It valuable resource for anyone who wants to learn more about the field.
Provides a comprehensive overview of the use of conversational AI in customer service. It covers topics such as chatbot design, voice assistant development, and natural language processing. The book also includes case studies from leading companies that have successfully implemented conversational AI for customer service.
Provides a comprehensive overview of chatbots for beginners. It covers topics such as chatbot design, voice assistant development, and natural language processing. The book also includes case studies from leading companies that have successfully implemented chatbots.

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