Artificial intelligence is increasingly shaping our daily interactions, from virtual assistants to personalized recommendations. Chatbot key statistics show (Press, 2023), in 2022 that 88% individuals have had atleast one conversation with a chatbot and 35% of users prefer to use chatbots to resolves their complaints. Using AI identities to engage with customers in authentic and trustworthy way is becoming more important than ever.
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Artificial intelligence is increasingly shaping our daily interactions, from virtual assistants to personalized recommendations. Chatbot key statistics show (Press, 2023), in 2022 that 88% individuals have had atleast one conversation with a chatbot and 35% of users prefer to use chatbots to resolves their complaints. Using AI identities to engage with customers in authentic and trustworthy way is becoming more important than ever.
Artificial intelligence is increasingly shaping our daily interactions, from virtual assistants to personalized recommendations. Chatbot key statistics show (Press, 2023), in 2022 that 88% individuals have had atleast one conversation with a chatbot and 35% of users prefer to use chatbots to resolves their complaints. Using AI identities to engage with customers in authentic and trustworthy way is becoming more important than ever.
This short course was created to help professionals in AI development, UX/UI design, business and ethics accomplish the task of crafting authentic AI identities while considering ethical implications.
In this 2-hour long course, you will learn how to understand user needs and preferences, define AI personality and voice, implement multimodal expressions, address bias and fairness, ensure privacy and data protection, promote transparency and accountability, and navigate human-AI interaction ethics.
By completing this course, you'll be able to enhance user experiences with AI interactions, mitigate bias and ensure fairness in AI systems, and navigate ethical considerations in AI identity design, empowering you to create AI identities that resonate with users and uphold ethical standards.
This project is unique because it combines practical strategies for crafting authentic AI identities with ethical considerations, providing learners with a holistic understanding of AI identity design. In order to be successful in this project, you will need a basic understanding of AI concepts, user experience design principles, and ethical frameworks.
Press, G. (2023). Chatbot statistics for 2024: Usage, demographics, trends. What’s The Big Data? Retrieved from https://whatsthebigdata.com/chatbot-statistics/.
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Syllabus
Crafting AI Identities: Strategies & Ethical Considerations
Artificial intelligence is increasingly shaping our daily interactions, from virtual assistants to personalized recommendations. Chatbot key statistics (Press, 2023) in 2022 show that 88% of individuals have had at least one conversation with a chatbot and 35% of users prefer to use chatbots to resolve their complaints. Using AI identities to engage with customers in an authentic and trustworthy way is becoming more important than ever. This Short Course was created to help professionals in AI development, UX/UI design, business, and ethics accomplish the task of crafting authentic AI identities while considering ethical implications.
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Syllabus
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Activities
Review basic machine learning concepts
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Reviewing these basic concepts will ensure you have a solid foundation for the more advanced material covered in the course.
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Machine Learning
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-
Revisit the definitions and types of machine learning algorithms.
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Practice using basic machine learning libraries (e.g., scikit-learn, TensorFlow).
Seek guidance from mentors
Show steps
Mentors can provide valuable support and guidance, helping you navigate the challenges of AI identity design and ethical considerations.
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Mentorship
Show steps
-
Identify potential mentors within the field.
-
Reach out to mentors and express your interest in their guidance.
-
Set up regular meetings or communication channels to seek advice.
Participate in a peer review session
Show steps
Peer review provides valuable feedback, helping you refine your AI identity designs and gain insights from others' perspectives.
Browse courses on
Peer Review
Show steps
-
Identify a peer or group of peers to collaborate with.
-
Exchange AI identity designs and provide constructive feedback.
-
Incorporate feedback into your own designs.
Two other activities
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Practice designing multimodal AI expressions
Show steps
Through repetitive practice, you will develop proficiency in designing multimodal expressions, enhancing the user experience of AI interactions.
Show steps
-
Identify different types of multimodal expressions (e.g., text, audio, video).
-
Practice designing expressions that convey different emotions and intentions.
-
Test your expressions with user feedback to refine their effectiveness.
Develop an AI ethical impact assessment
Show steps
Creating an ethical impact assessment will help you identify and mitigate potential ethical risks associated with your AI identity designs.
Browse courses on
AI Ethics
Show steps
-
Identify the potential benefits and risks of your AI identity.
-
Analyze the impact of your AI identity on different stakeholders.
-
Develop strategies to mitigate ethical concerns and promote responsible use.
Review basic machine learning concepts
Show steps
Reviewing these basic concepts will ensure you have a solid foundation for the more advanced material covered in the course.
Browse courses on
Machine Learning
Show steps
- Revisit the definitions and types of machine learning algorithms.
- Practice using basic machine learning libraries (e.g., scikit-learn, TensorFlow).
Seek guidance from mentors
Show steps
Mentors can provide valuable support and guidance, helping you navigate the challenges of AI identity design and ethical considerations.
Browse courses on
Mentorship
Show steps
- Identify potential mentors within the field.
- Reach out to mentors and express your interest in their guidance.
- Set up regular meetings or communication channels to seek advice.
Participate in a peer review session
Show steps
Peer review provides valuable feedback, helping you refine your AI identity designs and gain insights from others' perspectives.
Browse courses on
Peer Review
Show steps
- Identify a peer or group of peers to collaborate with.
- Exchange AI identity designs and provide constructive feedback.
- Incorporate feedback into your own designs.
Practice designing multimodal AI expressions
Show steps
Through repetitive practice, you will develop proficiency in designing multimodal expressions, enhancing the user experience of AI interactions.
Show steps
- Identify different types of multimodal expressions (e.g., text, audio, video).
- Practice designing expressions that convey different emotions and intentions.
- Test your expressions with user feedback to refine their effectiveness.
Develop an AI ethical impact assessment
Show steps
Creating an ethical impact assessment will help you identify and mitigate potential ethical risks associated with your AI identity designs.
Browse courses on
AI Ethics
Show steps
- Identify the potential benefits and risks of your AI identity.
- Analyze the impact of your AI identity on different stakeholders.
- Develop strategies to mitigate ethical concerns and promote responsible use.
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