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Shari Oswald

Learn all about the new and improved features of Outlook 2016, including email, calendar, contacts, and task management.

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Learn all about the new and improved features of Outlook 2016, including email, calendar, contacts, and task management.

This course introduces the new and improved features of Microsoft Outlook 2016. You'll become familiar with the layout of the Outlook environment, learn best practices for working with and managing email, and how to use the calendar, contacts, and tasks.

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What's inside

Syllabus

The Basics of Outlook 2016
Working with Email
Managing Mail
Working with the Calendar
Read more
Working with Contacts
Working with Tasks
Other Items

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores the latest iteration of Microsoft's email platform, which is widely used in business and education
Taught by Shari Oswald, an expert who brings industry experience to the classroom
Covers the essential features of Microsoft Outlook 2016, giving you a more comprehensive understanding of this popular email platform
Develops essential skills for managing emails, calendar, contacts, and tasks, making you more efficient and organized
Includes hands-on labs, providing practical experience working with Microsoft Outlook 2016
Requires access to Microsoft Outlook 2016, which may require a subscription or one time purchase

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Using Outlook (2016) with these activities:
Gather materials
Organize your notes, syllabus, and other course materials to promote familiarity with the learning materials.
Show steps
  • Organize all handouts, notes, and other materials
  • Store materials in a convenient place such as a binder, notebook, or online drive
Review Contact Management Techniques
Strengthens understanding of contact management principles before using Outlook.
Browse courses on Contact Management
Show steps
  • Review the basics of contact management, including best practices and techniques.
  • Explore different methods for organizing and categorizing contacts, both digital and physical.
  • Identify common challenges in contact management and develop strategies to address them.
Review Email Management Best Practices
Helps refresh and solidify understanding of email management techniques.
Browse courses on Email Organization
Show steps
  • Review the course syllabus and identify key email management concepts.
  • Research email best practices.
  • Practice applying these best practices in your personal or work email account.
Six other activities
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Show all nine activities
Compile a list of Outlook tips and tricks
Accumulate a collection of valuable Outlook tips and tricks that you can easily access and refer to for quick reference.
Show steps
  • Research and gather tips and tricks from online resources, forums, or books
  • Organize and categorize the tips into a structured document or spreadsheet
Explore Microsoft's Outlook tutorials
Maximize your Outlook proficiency by going through Microsoft's official tutorials, designed to provide a guided learning experience.
Show steps
  • Visit Microsoft's Outlook tutorial page
  • Select a tutorial that aligns with your learning goals
  • Follow the step-by-step instructions and complete the exercises
Engage in email etiquette exercises
Enhance your email communication skills by practicing proper etiquette to make a positive impression in professional settings.
Browse courses on Email Etiquette
Show steps
  • Review email etiquette guidelines
  • Practice composing emails with appropriate tone, language, and formatting
Customize Outlook for Task Management
Provides hands-on guidance for optimizing Outlook's task management features.
Show steps
  • Follow tutorials or documentation on customizing Outlook for task management.
  • Set up task lists, categories, and priorities.
  • Integrate tasks with other Outlook features, such as email and calendar.
  • Practice using the customized task management system.
Manage a Complex Mailbox
Provides practice in managing a high volume of emails and optimizing workflow.
Browse courses on Inbox Management
Show steps
  • Create a new Outlook account or use an existing one.
  • Configure settings and rules to automate email management.
  • Set up folders and filters to organize incoming emails.
  • Prioritize and respond to emails based on importance and urgency.
  • Unsubscribe from unnecessary email lists and archive old emails.
Write a blog post about your Outlook learning journey
Share your experiences and insights gained throughout this Outlook course by writing a blog post, which can benefit others and reinforce your understanding.
Show steps
  • Reflect on your learning journey and key takeaways
  • Outline the main points and organize your content
  • Write a compelling post that shares your experiences and insights

Career center

Learners who complete Using Outlook (2016) will develop knowledge and skills that may be useful to these careers:
Project Manager
Project Managers plan, organize, and manage projects from start to finish. They use their skills in communication, budgeting, and resource management to ensure that projects are completed on time, within budget, and to the required quality. This course may be useful for Project Managers because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Project Managers improve their skills in communication, organization, and time management.
Business Analyst
Business Analysts work with businesses to identify and solve problems. They use their skills in problem-solving, communication, and data analysis to help businesses improve their operations and performance. This course may be useful for Business Analysts because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Business Analysts improve their skills in communication, organization, and data analysis.
Software Engineer
Software Engineers design, develop, and maintain software applications. They use their skills in computer science, software engineering, and programming to create software that meets the needs of businesses and organizations. This course may be useful for Software Engineers because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Software Engineers improve their skills in communication, organization, and software development.
Data Analyst
Data Analysts collect, analyze, and interpret data to help businesses make better decisions. They use their skills in statistics, data mining, and machine learning to identify trends, patterns, and insights in data. This course may be useful for Data Analysts because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Data Analysts improve their skills in communication, organization, and data analysis.
Database Administrator
Database Administrators design, implement, and maintain databases. They use their skills in database management systems, data modeling, and performance tuning to ensure that databases are efficient, reliable, and secure. This course may be useful for Database Administrators because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Database Administrators improve their skills in communication, organization, and performance tuning.
Web Developer
Web Developers design, develop, and maintain websites. They use their skills in web design, web development, and programming to create websites that are informative, engaging, and easy to use. This course may be useful for Web Developers because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Web Developers improve their skills in communication, organization, and web development.
Network Administrator
Network Administrators design, implement, and maintain computer networks. They use their skills in network engineering, security, and performance tuning to ensure that networks are efficient, reliable, and secure. This course may be useful for Network Administrators because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Network Administrators improve their skills in communication, organization, and performance tuning.
Technical Writer
Technical Writers craft documentation to help users understand how to use software, hardware, and other products. To do this, they communicate with engineers and other experts to gather information, then present that information in a clear and concise way. This course may be useful for Technical Writers because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite.
Systems Analyst
Systems Analysts design, develop, and implement computer systems. They use their skills in computer science, systems analysis, and project management to create systems that meet the needs of businesses and organizations. This course may be useful for Systems Analysts because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Systems Analysts improve their skills in communication, organization, and project management.
Computer Support Specialist
Computer Support Specialists provide technical support to users of computers and other electronic devices. They use their skills in troubleshooting, problem-solving, and customer service to help users resolve technical issues. This course may be useful for Computer Support Specialists because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Computer Support Specialists improve their skills in communication, organization, and problem-solving.
Security Analyst
Security Analysts design, implement, and maintain security systems. They use their skills in computer security, risk assessment, and incident response to protect networks and systems from threats. This course may be useful for Security Analysts because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Security Analysts improve their skills in communication, organization, and incident response.
User Experience Designer
User Experience Designers (UX Designers) design and evaluate the user experience of websites, software, and other products. They use their understanding of human behavior and design principles to create products that are easy to use, efficient, and enjoyable. This course may be useful for UX Designers because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite.
Information Architect
Information Architects design and organize websites, intranets, and other information systems. They use their understanding of user behavior and information organization to create systems that are easy to use and find information. This course may be useful for Information Architects because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite.
Office Administrator
Office Administrators provide administrative support to businesses and organizations. They use their skills in office management, communication, and customer service to ensure that offices run smoothly and efficiently. This course may be useful for Office Administrators because it can help them learn how to use Microsoft Outlook 2016, which is a widely used email and productivity suite. The course can also help Office Administrators improve their skills in communication, organization, and office management.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Using Outlook (2016).
Is excellent for beginners, providing clear, well-structured lessons that take learners through the basics of Outlook 2016.
Provides comprehensive coverage of Active Directory administration. It valuable resource for both new and experienced Active Directory administrators.
A user-friendly guide for beginners to Outlook 2016. It provides a step-by-step approach to using Outlook 2016 for basic tasks such as managing emails, contacts, and calendars.
The official user guide from Microsoft that provides detailed information on all features of Outlook 2016. Useful as a reference tool for specific questions or troubleshooting.

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