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Bruce Mackenzie-Low

Sysadmins must know how to resolve Blue Screens of Death, hangs, and performance outages. In this course, real-world demos illustrate techniques, tools, and scripts used to identify buggy drivers, failing hardware, and resource bottlenecks.

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Sysadmins must know how to resolve Blue Screens of Death, hangs, and performance outages. In this course, real-world demos illustrate techniques, tools, and scripts used to identify buggy drivers, failing hardware, and resource bottlenecks.

Unexpected system outages can challenge even the most seasoned administrators. Knowing what to do and the right tools to use can mean the difference between a few minutes of downtime versus hours or even days of disruption. In this course, Advanced Troubleshooting Techniques for Windows Server, you will learn how to tackle real-world outages. First, you will analyze the most common Blue Screens of Death (BSOD). Then, you will remediate hardware crashes, resolve hangs and lockups, and identify depleted resources and performance bottlenecks. Finally, you will see the best troubleshooting practices and techniques illustrated by over a dozen real-world demonstrations. By the end of this course, you will have the knowledge, skills, and confidence to tackle the toughest outages in your environment.

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What's inside

Syllabus

Course Overview
Analyzing Software Crashes, the Most Common Blue Screen of Death
Remediating Hardware Crashes
Resolving Hang Timeout Crashes
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Troubleshooting System Lockups
Identifying Depleted System Resources
Tackling Performance Outages
Using Advanced Troubleshooting Techniques
Troubleshooting Best Practices

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines Blue Screens of Death (BSOD), which are common in Windows Server
Teaches how to remediate hardware crashes, which can cause downtimes
Develops skills for resolving hangs and lockups, which can be frustrating for users
Covers techniques for identifying system resource depletion, which can lead to performance issues
Provides best practices for troubleshooting, which can save time and effort
Taught by Bruce Mackenzie-Low, who are recognized for their expertise in Windows Server administration

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Advanced Troubleshooting Techniques for Windows Server with these activities:
Connect with experienced Windows Server administrators
Expand your network and gain valuable insights by connecting with experienced professionals in the field.
Browse courses on Mentorship
Show steps
  • Reach out to industry professionals on LinkedIn or online forums
  • Attend virtual or in-person events where you can interact with Windows Server administrators
Analyze system logs to identify hardware issues
Develop your abilities in analyzing system logs to pinpoint hardware-related problems.
Browse courses on Hardware Troubleshooting
Show steps
  • Locate and open the relevant system logs (e.g., Event Viewer)
  • Filter logs by hardware-related events (e.g., errors, warnings)
  • Examine the event details to identify potential hardware issues
  • Verify the hardware issues using diagnostic tools or physical inspection
Follow a guide on resolving hang timeout crashes
Reinforce your understanding of resolving hang timeout crashes by following a step-by-step guide.
Browse courses on Troubleshooting
Show steps
  • Find a reputable tutorial or documentation on hang timeout crashes
  • Follow the instructions in the guide carefully
  • Test the solution and verify that the hang timeout crash is resolved
Three other activities
Expand to see all activities and additional details
Show all six activities
Attend a workshop on advanced Windows Server troubleshooting
Acquire hands-on experience and practical knowledge by participating in a specialized workshop.
Show steps
  • Research and identify relevant workshops offered by reputable organizations
  • Register and attend the workshop
  • Actively participate in the workshop exercises and engage with the instructors
Document troubleshooting methods for a specific performance outage
Deepen your understanding of performance troubleshooting by creating a detailed documentation on a specific outage.
Show steps
  • Identify a performance outage scenario and gather relevant data
  • Analyze the data and determine the root cause of the outage
  • Develop a step-by-step troubleshooting procedure to resolve the outage
  • Document the troubleshooting procedure and include relevant screenshots or logs
Contribute to an open-source project related to Windows Server troubleshooting
Enhance your problem-solving skills and contribute to the wider community by participating in open-source projects.
Browse courses on Open Source
Show steps
  • Identify an open-source project related to Windows Server troubleshooting
  • Review the project's documentation and contribute bug reports or feature requests
  • Collaborate with other contributors and propose solutions to issues

Career center

Learners who complete Advanced Troubleshooting Techniques for Windows Server will develop knowledge and skills that may be useful to these careers:
Systems Administrator
This advanced-level troubleshooting course can be beneficial for Systems Administrators who are responsible for managing and maintaining computer systems. The course covers a wide range of troubleshooting techniques and scenarios, including Blue Screens of Death (BSOD), hardware crashes, hangs, and performance bottlenecks. By completing this course, Systems Administrators can enhance their troubleshooting skills, improve their ability to resolve complex system problems, and advance their careers in systems administration.
Database Administrator
Database Administrators can benefit from this advanced-level troubleshooting course as it provides valuable insights into troubleshooting and resolving database-related issues. The course covers various troubleshooting techniques and tools to identify and fix database-related issues, including Blue Screens of Death (BSOD), hangs, and performance bottlenecks. By taking this course, Database Administrators can enhance their troubleshooting skills, improve their ability to maintain and optimize databases, and advance their careers in database administration.
IT Auditor
IT Auditors can benefit from this advanced-level troubleshooting course as it provides valuable insights into troubleshooting and resolving system issues. The course covers various troubleshooting techniques and tools to identify and fix system-related issues, including Blue Screens of Death (BSOD), hangs, and performance bottlenecks. By taking this course, IT Auditors can enhance their troubleshooting skills, improve their ability to assess and mitigate system risks, and advance their careers in IT auditing.
Network Administrator
Network Administrators can benefit from this advanced-level troubleshooting course as it provides valuable insights into troubleshooting and resolving system outages. The course covers various troubleshooting techniques and tools to identify and fix network-related issues, including performance bottlenecks, resource depletion, and hardware failures. By taking this course, Network Administrators can enhance their troubleshooting skills, improve network reliability, and advance their careers in network management.
Computer Hardware Engineer
This advanced-level troubleshooting course can be beneficial for Computer Hardware Engineers who are responsible for designing, developing, and maintaining computer hardware systems. The course covers a wide range of troubleshooting techniques and scenarios, including Blue Screens of Death (BSOD), hardware crashes, hangs, and performance bottlenecks. By completing this course, Computer Hardware Engineers can enhance their troubleshooting skills, improve their ability to resolve complex hardware issues, and advance their careers in hardware engineering.
DevOps Engineer
DevOps Engineers can enhance their troubleshooting skills by taking this advanced-level troubleshooting course. The course covers various troubleshooting techniques and tools to identify and resolve system issues, including Blue Screens of Death (BSOD), hardware crashes, hangs, and performance bottlenecks. By completing this course, DevOps Engineers can improve their ability to diagnose and fix complex system problems, leading to increased system stability, uptime, and user satisfaction.
Cloud Engineer
This advanced-level troubleshooting course can be helpful for Cloud Engineers who are responsible for managing and maintaining cloud-based systems. The course covers a wide range of troubleshooting techniques and scenarios, including Blue Screens of Death (BSOD), hardware crashes, hangs, and performance bottlenecks. By completing this course, Cloud Engineers can enhance their ability to identify and resolve cloud-related issues, leading to improved system reliability, performance, and customer satisfaction.
IT Manager
This advanced-level troubleshooting course can be beneficial for IT Managers who oversee technical teams and are responsible for ensuring system uptime and performance. The course covers a wide range of troubleshooting techniques and scenarios, including Blue Screens of Death (BSOD), hardware crashes, hangs, and lockups. By completing this course, IT Managers can gain insights into advanced troubleshooting methodologies, enhance their ability to lead and guide their teams in resolving complex system issues, and contribute to the overall success and stability of their organizations.
Software Developer
Software Developers can benefit from this advanced-level troubleshooting course as it provides valuable insights into troubleshooting and resolving system issues. The course covers various troubleshooting techniques and tools to identify and fix software-related issues, including Blue Screens of Death (BSOD), hangs, and performance bottlenecks. By taking this course, Software Developers can enhance their troubleshooting skills, improve software quality, and advance their careers in software development.
IT Support Specialist
This advanced-level troubleshooting course can be useful for IT Support Specialists who are seeking to improve their troubleshooting skills and increase their job efficiency. The course covers a wide range of troubleshooting techniques and scenarios, including Blue Screens of Death (BSOD), hardware crashes, hangs, and lockups. By completing this course, IT Support Specialists can enhance their ability to resolve complex system issues, leading to improved uptime, user satisfaction, and career growth.
Cybersecurity Analyst
Cybersecurity Analysts can enhance their troubleshooting skills by taking this advanced-level troubleshooting course. The course covers various troubleshooting techniques and tools to identify and resolve system issues, including Blue Screens of Death (BSOD), hardware crashes, hangs, and performance bottlenecks. By completing this course, Cybersecurity Analysts can improve their ability to diagnose and fix complex system problems, leading to increased system security, compliance, and protection against cyber threats.
Systems Engineer
Systems Engineers can enhance their troubleshooting skills by taking this advanced-level troubleshooting course. The course covers various troubleshooting techniques and tools to identify and resolve system issues, including Blue Screens of Death (BSOD), hardware crashes, hangs, and performance bottlenecks. By completing this course, Systems Engineers can improve their ability to diagnose and fix complex system problems, leading to increased system stability, uptime, and user satisfaction.
Computer Network Architect
Computer Network Architects can benefit from this advanced-level troubleshooting course as it provides valuable insights into troubleshooting and resolving network-related issues. The course covers various troubleshooting techniques and tools to identify and fix network-related issues, including Blue Screens of Death (BSOD), hangs, and performance bottlenecks. By taking this course, Computer Network Architects can enhance their troubleshooting skills, improve their ability to design and maintain reliable networks, and advance their careers in network architecture.
Data Analyst
This advanced-level troubleshooting course can be useful for Data Analysts who need to troubleshoot data-related issues and ensure the accuracy and integrity of data. The course covers a wide range of troubleshooting techniques and scenarios, including Blue Screens of Death (BSOD), hardware crashes, hangs, and performance bottlenecks. By completing this course, Data Analysts can enhance their troubleshooting skills, improve their ability to resolve complex data-related issues, and advance their careers in data analysis.
Technical Support Analyst
This advanced-level troubleshooting course can be beneficial for Technical Support Analysts who are responsible for providing technical support to users and resolving system issues. The course covers a wide range of troubleshooting techniques and scenarios, including Blue Screens of Death (BSOD), hardware crashes, hangs, and performance bottlenecks. By completing this course, Technical Support Analysts can enhance their troubleshooting skills, improve their ability to resolve complex system problems, and advance their careers in technical support.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Advanced Troubleshooting Techniques for Windows Server.
Explores the essential aspects of monitoring and troubleshooting Windows Server environments, covering topics like performance monitoring, event logging, and troubleshooting tools. It provides a comprehensive understanding of the techniques and tools used in this domain.
An ideal supplemental reference guide for this course, this book provides detailed instructions and troubleshooting tips for computer hardware and software. It valuable resource for resolving issues quickly and efficiently.
Offers a practical, hands-on approach to administering Windows Server 2022. It includes numerous recipes and solutions for common administrative tasks, making it a valuable reference for system administrators looking to quickly resolve issues and implement best practices.
This book, intended for intermediate to advanced readers, is an excellent companion to the course as it delves into hardware troubleshooting in the context of major appliances, which is directly applicable to the course topics. It also provides a strong foundation in appliance troubleshooting and repair.
Covers a wide range of troubleshooting techniques and tools used by system administrators, including topics like performance monitoring, log analysis, and debugging tools. While not specific to Windows Server, it provides a solid foundation for troubleshooting principles and practices that can be applied in various environments.
While not primarily focused on troubleshooting, this book provides a comprehensive overview of Windows Server Hyper-V virtualization. It covers topics like Hyper-V architecture, configuration, and management, which can be beneficial for understanding the underlying concepts related to troubleshooting virtualization-related issues.
Offers general guidance on troubleshooting and problem-solving in a business context, covering topics like root cause analysis, decision-making, and communication skills. While not specifically geared towards technical troubleshooting, it provides valuable insights and strategies that can be applied in any troubleshooting scenario.

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