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Fortinet Training Institute

In this course, you will learn how to diagnose and troubleshoot the most common networking and security problems in a FortiGate network security solution.

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What's inside

Syllabus

Troubleshooting Concepts
In this lesson, you will learn about troubleshooting concepts on a FortiGate device.
System Resources
In this lesson, you will learn about FortiOS System Resources.
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Sessions, Traffic Flow, and Networking
In this lesson, you will learn about traffic and session monitoring.
Firewall Authentication
In this lesson, you will learn about firewall authentication and how to troubleshoot issues.
Security Profiles
In this lesson, you will learn how to troubleshoot some of the security profile features.
IPsec
In this lesson, you will learn about IPsec.

Good to know

Know what's good
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Provides troubleshooting skills for networking and security issues in a FortiGate network security solution

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Network Security Support Engineer with these activities:
Organize course materials
Organize and review course materials, including lectures, notes, assignments, and quizzes, to enhance retention and understanding.
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  • Create a dedicated study space.
  • Gather all course materials.
  • Review and organize materials by topic.
  • Highlight key concepts and take additional notes.
  • Summarize each topic in your own words.
Review networking basics
Review networking basics to ensure a strong foundation for troubleshooting networking issues in a FortiGate network.
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  • Review the OSI model and TCP/IP protocol stack.
  • Study different types of network devices and their functions.
  • Practice configuring basic network settings.
  • Troubleshoot common networking issues.
Review IPsec concepts
Review IPsec concepts to strengthen your understanding of this topic and its implementation in FortiGate network security.
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  • Read documentation or articles on IPsec concepts.
  • Study the IPsec protocol stack and its components.
  • Review different IPsec modes and algorithms.
  • Practice configuring IPsec tunnels.
Nine other activities
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FortiOS Cookbook
Supplement your knowledge with practical guidance from this resource.
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Show steps
  • Review the documentation
  • Execute the commands
  • Validate the results
Firewall Troubleshooting Scenario
Sharpen your troubleshooting skills by working through a mock Firewall scenario.
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  • Identify the problem
  • Collect data
  • Analyze the data
  • Formulate a solution
  • Test the solution
Follow a Fortinet troubleshooting guide
Find and follow a Fortinet troubleshooting guide related to a specific issue you're facing to gain practical guidance on resolving it.
Browse courses on Troubleshooting
Show steps
  • Identify the specific issue you're facing.
  • Search for a Fortinet troubleshooting guide that addresses the issue.
  • Carefully follow the steps outlined in the guide.
  • Monitor the results and make any necessary adjustments.
Firewall authentication exercises
Practice firewall authentication exercises to reinforce your understanding of this topic and improve your troubleshooting skills.
Show steps
  • Review the FortiOS firewall authentication documentation.
  • Set up a FortiGate firewall in a lab environment.
  • Configure firewall authentication settings.
  • Test firewall authentication with different authentication methods.
  • Troubleshoot any firewall authentication issues.
Security Policy Analysis
Gain a deeper understanding by analyzing a real-world security policy.
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  • Gather the necessary documentation
  • Review the policy
  • Identify areas for improvement
  • Document your findings
Diagnose and troubleshoot a network security issue
Simulate a network security issue in a lab environment and practice diagnosing and troubleshooting the issue using FortiGate firewall.
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  • Design a network topology and configure a FortiGate firewall.
  • Introduce a network security issue.
  • Use FortiOS diagnostic tools to identify the root cause of the issue.
  • Implement a solution to resolve the issue.
  • Test and verify the solution.
FortiGate Advanced Troubleshooting Workshop
Elevate your troubleshooting skills through hands-on training.
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  • Register for the workshop
  • Attend the workshop sessions
  • Participate in the hands-on exercises
  • Implement the learned techniques
Document troubleshooting steps
Create a detailed documentation that outlines the steps involved in troubleshooting a specific network security issue using FortiGate firewall.
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Show steps
  • Identify a specific network security issue.
  • Research and gather information about the issue.
  • Develop a step-by-step troubleshooting guide.
  • Include screenshots and examples to illustrate the steps.
  • Proofread and finalize the documentation.
Assist other students with troubleshooting
Share your knowledge and assist other students in understanding and troubleshooting network security issues in a FortiGate environment.
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  • Identify opportunities to help other students.
  • Review the course material and identify areas where students may need assistance.
  • Offer support and guidance to students who are struggling with troubleshooting.
  • Provide feedback and encouragement to students.

Career center

Learners who complete Network Security Support Engineer will develop knowledge and skills that may be useful to these careers:
Network Security Engineer
A Network Security Engineer designs, deploys, and maintains network security solutions, including firewalls and VPNs. This role is responsible for ensuring the confidentiality, integrity, and availability of critical network resources. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Security Analyst
A Security Analyst is responsible for monitoring and analyzing security data to identify and prevent security threats. This role may also be involved in incident response and disaster recovery. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Network Administrator
A Network Administrator is responsible for the day-to-day operation and maintenance of a computer network. This role may also be involved in network design and security. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Cybersecurity Analyst
A Cybersecurity Analyst is responsible for protecting an organization's computer systems and networks from cyberattacks. This role may also be involved in incident response and disaster recovery. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
IT Auditor
An IT Auditor is responsible for assessing the security and compliance of an organization's IT systems and processes. This role may also be involved in risk management and incident response. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
IT Security Specialist
An IT Security Specialist is responsible for implementing and maintaining security measures to protect an organization's IT systems and networks. This role may also be involved in risk management and incident response. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Network Security Architect
A Network Security Architect is responsible for designing and implementing security solutions for an organization's network. This role may also be involved in risk management and incident response. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
IT Consultant
An IT Consultant provides advice and guidance to organizations on how to improve their IT systems and processes. This role may also be involved in project management and implementation. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Network Engineer
A Network Engineer is responsible for designing, implementing, and maintaining an organization's computer network. This role may also be involved in network security. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Information Security Manager
An Information Security Manager is responsible for developing and implementing an organization's information security program. This role may also be involved in risk management and incident response. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Cloud Security Engineer
A Cloud Security Engineer is responsible for securing an organization's cloud-based systems and applications. This role may also be involved in risk management and incident response. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Security Engineer
A Security Engineer is responsible for designing, implementing, and maintaining security solutions for an organization. This role may also be involved in risk management and incident response. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Data Security Analyst
A Data Security Analyst is responsible for protecting an organization's data from unauthorized access or theft. This role may also be involved in incident response and disaster recovery. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.
Network Security Specialist
A Network Security Specialist is responsible for implementing and maintaining security measures to protect an organization's network. This role may also be involved in risk management and incident response. Taking this Network Security Support Engineer course may help you build a foundation for success in this role by teaching you the basics of network security and troubleshooting. You will also learn how to diagnose and resolve common networking and security problems in a FortiGate network security solution.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Network Security Support Engineer.
Provides a comprehensive overview of security engineering concepts and techniques.

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