Leadership and Administrative Policy from edX

Leading organizational change can be a challenge for anyone. Doing so in a large, heavily-regulated environment such as healthcare without the proper tools to develop, coach, and mentor employees is a recipe for failure. Such dynamic environments call for skilled, strong leaders to guide the way and develop successful, functional teams.

Learn foundational skills critical to leaders, including communication skills, coaching, mentoring, negotiation, and motivation theory. This course will also explore team development through facilitation and collaboration. Assess your personal style of leadership by learning more about strengths and areas of improvement. This course will also focus on practical strategic thinking practices, leadership theories and leadership style development, and how leadership style can be used to think and act strategically.

To be an effective agent of change, a healthcare administrator must have a foundational understanding of healthcare advocacy, law, and regulatory issues, as well as compliance. This course will focus on a wide range of important issues in health law, health policy and the factors at play when developing a strategic advocacy platform such as bioethics and informed consent. At the conclusion of this course, learners will be able to identify health policies that promote quality, advocacy and system change within a healthcare organization.

What's inside

Learning objectives

How individual development, including communication skills, coaching, mentoring, negotiation, and motivation theory, works within a leadership role.
Examine team development through the topics of facilitation and collaboration.
Analyze individual strengths and areas of improvement within leadership.
Assess your personal style of leadership.
Describe practical strategic thinking practices and leadership theories.
Evaluate how leadership style can be used to think and act strategically.
Discuss health law.
Explain physician-patient relations within a legal context.

Interpret laws that shape access to health care.
Explore informed consent for medical treatment.
Evaluate medical malpractice suits within healthcare systems.
Inspect the utilization of bioethics in healthcare.
Describe methods for advocating in healthcare systems.
Identify culturally competent advocacy strategies.
Assess a health policy change that promotes quality, advocacy and system change.

How individual development, including communication skills, coaching, mentoring, negotiation, and motivation theory, works within a leadership role.
Examine team development through the topics of facilitation and collaboration.
Analyze individual strengths and areas of improvement within leadership.
Assess your personal style of leadership.
Describe practical strategic thinking practices and leadership theories.
Evaluate how leadership style can be used to think and act strategically.
Discuss health law.
Explain physician-patient relations within a legal context.
Interpret laws that shape access to health care.
Explore informed consent for medical treatment.
Evaluate medical malpractice suits within healthcare systems.
Inspect the utilization of bioethics in healthcare.
Describe methods for advocating in healthcare systems.
Identify culturally competent advocacy strategies.
Assess a health policy change that promotes quality, advocacy and system change.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Meets the foundational requirements for leaders, offering practical guidance for developing communication, coaching, mentoring, negotiation, and motivation skills within healthcare settings

Provides a deep dive into team development, exploring principles of facilitation and collaboration for building successful and collaborative teams in healthcare

Enhances participants' self-awareness and understanding of their personal leadership style, providing insights for personal and professional growth

Introduces practical strategic thinking practices and explores a range of leadership theories, enabling participants to develop their strategic thinking capabilities

Provides a comprehensive overview of healthcare law, policy, and advocacy, equipping participants with a strong foundation for navigating the complex legal landscape of healthcare

Focuses on the critical role of advocacy in healthcare systems, empowering participants to develop effective strategies for promoting positive change and ensuring equitable access to quality healthcare

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leadership and Administrative Policy with these activities:

Review Healthcare Law and Regulations

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Brush up on the legal and regulatory framework of healthcare to better understand the context of this course.

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Review key healthcare laws, such as HIPAA and the Affordable Care Act.
Explore case studies and precedents related to healthcare law.
Discuss ethical issues in healthcare with peers or mentors.

Explore Best Practices in Physician-Patient Communication

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Enhance your communication skills to effectively connect with patients and foster meaningful relationships

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Find online resources or courses on physician-patient communication
Review case studies and examples of effective communication in healthcare
Practice active listening and empathy skills in patient interactions
Seek feedback from colleagues or mentors to improve your communication style

Practice test questions online

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Reinforce your understanding of leadership theories and develop valuable skills through repetition

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Access practice test questions online
Allocate time to complete the practice test questions
Review your answers and identify areas for improvement

Nine other activities

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Team Facilitation Practice

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Engage in collaborative group exercises to practice facilitating and leading teams effectively.

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Participate in mock team meetings and present ideas.
Receive feedback from peers on facilitation skills and leadership style.
Reflect on personal strengths and areas for improvement in team leadership.

Practice Facilitation Techniques

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Develop proficiency in facilitating team discussions and managing group dynamics to foster productive meetings

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Identify a group or team that requires facilitation
Lead a meeting or workshop, applying facilitation techniques
Observe experienced facilitators to learn best practices
Reflect on your facilitation experience and identify areas for improvement

Review Legal Aspects of Healthcare: HIPAA, Informed Consent, and Medical Malpractice

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Strengthen your understanding of legal frameworks and ethical principles in healthcare

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Access online resources or webinars on health law and ethics
Review legal cases and court rulings related to healthcare
Attend workshops or training sessions on HIPAA compliance
Consult with legal counsel to clarify specific legal questions or scenarios

Attend Healthcare Communication Skills Workshop

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Engage with experts, practice effective communication, and enhance your ability to connect with patients and colleagues

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Find and register for a Healthcare Communication Skills Workshop
Attend all sessions of the workshop
Participate actively in discussions and exercises
Apply the skills learned in your healthcare interactions

Study Bioethics Case Studies Online

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Explore ethical issues in healthcare through case studies to develop critical thinking and decision-making abilities

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Identify reputable online resources for bioethics case studies
Choose case studies that resonate with your interests or career goals
Review the case studies carefully, taking notes on key ethical issues
Analyze the cases, considering different perspectives and ethical frameworks

Simulate Negotiations with Stakeholders

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Develop practical negotiation skills to navigate complex discussions and reach mutually acceptable agreements

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Identify a negotiation scenario relevant to your healthcare role
Research best practices for negotiation and conflict resolution
Role-play negotiation scenarios with a colleague or mentor
Reflect on your negotiation experience and identify areas for improvement

Advanced Advocacy Techniques

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Explore online resources and tutorials to enhance your knowledge of advocacy strategies within healthcare systems.

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Identify and engage with advocacy organizations and experts.
Develop and execute an advocacy campaign plan.
Evaluate the effectiveness of advocacy efforts.

Volunteer at a Healthcare Advocacy Organization

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Gain firsthand experience in advocating for patients and improving healthcare systems

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Identify healthcare advocacy organizations in your area
Contact the organization and inquire about volunteer opportunities
Volunteer for projects or events aligned with your interests
Attend trainings and workshops offered by the organization

Create a Strategic Action Plan for Healthcare Improvement

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Develop a comprehensive plan to drive positive change and improve the quality of healthcare

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Identify a specific healthcare issue or challenge
Conduct a needs assessment to gather data and insights
Develop goals, objectives, and strategies to address the issue
Create a plan for implementation and evaluation
Present your plan to stakeholders and secure buy-in

Career center

Learners who complete Leadership and Administrative Policy will develop knowledge and skills that may be useful to these careers:

Healthcare Administrator

A Healthcare Administrator is a professional who is responsible for the day-to-day operations of a healthcare facility, ensuring that it runs smoothly and efficiently. This course can be useful for those who want to pursue a career in Healthcare Administration as it provides a foundation in leadership, policy, and healthcare law.

See salaries and explore the career path for Healthcare Administrator

Physician Assistant

Physician Assistants are medical professionals who work under the supervision of a physician and provide a wide range of healthcare services, including diagnosing and treating illnesses, performing minor surgeries, and prescribing medications. This course may be useful for Physician Assistants as it provides a foundation in leadership, communication, and medical ethics.

See salaries and explore the career path for Physician Assistant

Project Manager

Project Managers are responsible for planning, organizing, and managing projects, ensuring that they are completed on time, within budget, and to the required quality standards. This course may be useful for those who want to pursue a career in Project Management as it provides a foundation in leadership, strategic planning, and team development.

See salaries and explore the career path for Project Manager

Policy Analyst

Policy Analysts research, analyze, and develop policies for government agencies and other organizations. This course may be useful for those who want to pursue a career in Policy Analysis as it provides a foundation in policy development, advocacy, and healthcare law.

See salaries and explore the career path for Policy Analyst

Management Consultant

Management Consultants help organizations improve their performance by providing advice and support on a wide range of issues, including leadership, strategy, and operations. This course may be useful for those who want to pursue a career in Management Consulting as it provides a foundation in leadership, strategic thinking, and team development.

See salaries and explore the career path for Management Consultant

Health Policy Analyst

Health Policy Analysts research, develop, and analyze policies related to healthcare, often for government agencies or non-profit organizations. This course provides a foundation in health law, policy, and advocacy, making it useful for those interested in a career in health policy.

See salaries and explore the career path for Health Policy Analyst

Medical Ethicist

Medical Ethicists analyze and provide guidance on the ethical issues that arise in healthcare, such as end-of-life care, patient autonomy, and resource allocation. This course may be useful for those who want to pursue a career in Medical Ethics as it provides a foundation in healthcare law, ethics, and policy.

See salaries and explore the career path for Medical Ethicist

Healthcare Financial Manager

Healthcare Financial Managers are responsible for the financial planning, budgeting, and management of healthcare organizations. This course may be useful for those who want to pursue a career in Healthcare Finance as it provides a foundation in healthcare law, policy, and financial management.

See salaries and explore the career path for Healthcare Financial Manager

Nonprofit Administrator

Nonprofit Administrators are responsible for the overall management of nonprofit organizations, including planning, fundraising, and program development. This course may be useful for those who want to pursue a career in Nonprofit Administration as it provides a foundation in leadership, strategic planning, and advocacy.

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Program Manager

Program Managers are responsible for the planning, implementation, and evaluation of programs and initiatives, often within healthcare or social service organizations. This course may be useful for those who want to pursue a career in program management as it provides a foundation in leadership, strategic planning, and project management.

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Research Analyst

Research Analysts conduct research on a wide range of topics, including healthcare, public policy, and market trends. This course may be useful for those who want to pursue a career in research as it provides a foundation in research methods, data analysis, and communication.

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Social Worker

Social Workers provide support and assistance to individuals and families who are facing challenges, often in healthcare or social service settings. This course may be useful for those who want to pursue a career in social work as it provides a foundation in communication, counseling, and advocacy.

See salaries and explore the career path for Social Worker

Healthcare Consultant

Healthcare Consultants provide advice and support to healthcare organizations on a wide range of issues, including leadership, strategy, and operations. This course may be useful for those who want to pursue a career in Healthcare Consulting as it provides a foundation in healthcare law, policy, and strategic thinking.

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Health Educator

Health Educators develop and implement programs and initiatives to promote health and prevent disease within communities. This course may be useful for those who want to pursue a career in health education as it provides a foundation in communication, advocacy, and community outreach.

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Lobbyist

Lobbyists represent the interests of organizations or individuals before government officials in order to influence policy decisions. This course may be useful for those who want to pursue a career in lobbying as it provides a foundation in policy analysis, advocacy, and communication.

See salaries and explore the career path for Lobbyist