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Justin Leiby
Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course focuses on the process of managing enterprise risk, in which understanding both data and stakeholder enriches each step. The course introduces the three lines of defense, tools to identify and assess risks, risk responses, key risk indicators, and risk reporting. You will use tools like risk statements, bowtie analysis, matrices, and heat maps to apply these concepts, and use data visualization in Tableau to practice applying data analysis to better manage risks.
Register for this course and see more details by visiting:
OpenCourser.com/course/fo7bot/empathy
What's inside
Syllabus
Course Orientation
Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course focuses on the process of managing enterprise risk, in which understanding both data and stakeholder enriches each step. The course introduces the three lines of defense, tools to identify and assess risks, risk responses, key risk indicators, and risk reporting. You will use tools like risk statements, bowtie analysis, matrices, and heat maps to apply these concepts, and use data visualization in Tableau to practice applying data analysis to better manage risks.
Read more
Syllabus
Course Orientation
Risk Management and Innovation develops your ability to conduct empathy-driven and data-driven analysis in the domain of risk management. This course focuses on the process of managing enterprise risk, in which understanding both data and stakeholder enriches each step. The course introduces the three lines of defense, tools to identify and assess risks, risk responses, key risk indicators, and risk reporting. You will use tools like risk statements, bowtie analysis, matrices, and heat maps to apply these concepts, and use data visualization in Tableau to practice applying data analysis to better manage risks.
Read more
Module 1: There’s Risk, Now What Should We Do about It?
In this module, you will examine risk management in organizations, with a focus on understanding stakeholders, such as customers, employees, and society at large. The course introduces frameworks to identify, assess, respond to, and report on risk within an organization, and tools to link these risk management activities to data analysis and stakeholder needs. This course illustrates these concepts in two important areas: 1) Cybersecurity, and 2) diversity, equity, and inclusion. Finally, the course provides practice with data visualization tools.
Module 2: How Bad Could It Be? Issues in Measuring Risk
In this module, you will examine ways to measure risk. This module introduces key risk indicators and the tradeoffs between using qualitative or quantitative indicators. You will learn how to use bowtie analysis to identify measures of risk. You will also transition from risk measurement to risk assessment and different approaches to define risk likelihood and risk magnitude.
Module 3: Communicating Risk
In this module, you will explore artificial intelligence, algorithms, and risk management. This module will introduce the basic types of algorithms and the special problems represented by the use of algorithms in organizations. You will discuss psychological issues in using inputs from algorithms, including situations leading to over-utilization or underutilization of algorithmic input.
Module 4: Risk Management in a Changing World
In this module, you will examine risk reporting and monitoring. This module discusses the use of heat maps and risk dashboards to communicate risk information to stakeholders. You will also discuss the importance of risk monitoring and ways organizations evaluate how risks change. Finally, you will examine common principles of persuasion as a way to enhance the effectiveness of communication.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Taught by Justin Leiby, who is recognized for their expertise in risk management
Develops a student's analytical abilities in empathy, data analysis, and risk management, which are core skills for managing risk in organizations
Examines risk management in the areas of cybersecurity and diversity, equity, and inclusion, which are highly relevant to current industry trends
Introduces students to key risk indicators, risk responses, and risk reporting, which are fundamental concepts for risk management professionals
Teaches students how to use tools like risk statements, bowtie analysis, matrices, and heat maps, which are industry-standard tools for risk management
Provides practice with data visualization in Tableau, which is a valuable skill for risk managers
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Save Empathy and Data in Risk Management to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Empathy and Data in Risk Management with these
activities:
Read 'Risk Management: A Practical Guide' by David Hillson
Show steps
Expand your understanding of risk management principles and practices by reading David Hillson's book, which provides comprehensive insights and real-world examples to enhance your learning.
View
Making Risky and Important Decisions
on Amazon
Show steps
-
Obtain a copy of the book 'Risk Management: A Practical Guide'.
-
Read the book thoroughly, taking notes and highlighting important sections.
-
Reflect on the concepts discussed in the book and how they relate to your understanding of risk management.
Understand the Three Lines of Defense
Show steps
Review tutorials on risk management frameworks to build a solid understanding of the different lines of defense and their roles in managing risks.
Browse courses on
Risk Management Framework
Show steps
-
Search for tutorials on 'Three Lines of Defense' or 'Risk Management Frameworks'.
-
Watch or read the tutorials to gain insights into the concepts and practical applications.
-
Take notes and summarize the key points to enhance understanding and retention.
Develop a Risk Statement Table
Show steps
Create a risk statement table to practice identifying, describing, and categorizing risks effectively, improving your risk analysis skills.
Browse courses on
Risk Identification
Show steps
-
Review the concept of risk statements and their importance.
-
Identify potential risks relevant to a specific context or scenario.
-
Develop descriptive risk statements that clearly articulate the risks.
-
Categorize the risks based on their likelihood and impact.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Participate in a Risk Management Case Study Discussion
Show steps
Engage in a case study discussion with peers to analyze a real-world risk management scenario, sharing insights, perspectives, and solutions to enhance your understanding and critical thinking.
Browse courses on
Risk Management
Show steps
-
Join a peer study group or find a partner to discuss the case study.
-
Read and analyze the case study provided.
-
Discuss the risks identified in the case study, their potential impact, and alternative solutions.
-
Present your analysis and recommendations to the group.
Utilize Risk Assessment Matrix
Show steps
Engage in practice drills using a risk assessment matrix to enhance your ability to evaluate and prioritize risks effectively, contributing to better decision-making in risk management.
Show steps
-
Familiarize yourself with the principles and components of a risk assessment matrix.
-
Gather data and information on potential risks.
-
Assign likelihood and impact values to each risk.
-
Plot the risks on the matrix and identify high-priority risks.
Attend a Workshop on Data Visualization for Risk Management
Show steps
Attend a workshop on data visualization techniques to enhance your ability to communicate risk information effectively, enabling better decision-making and stakeholder engagement.
Browse courses on
Data Visualization
Show steps
-
Research and identify workshops on data visualization for risk management.
-
Register and attend the workshop.
-
Actively participate in the workshop, taking notes and asking questions.
-
Apply the techniques learned to visualize risk data and communicate it to stakeholders.
Conduct a Risk Assessment for a Small Business
Show steps
Undertake a project to conduct a risk assessment for a small business, applying the concepts and techniques learned in the course to identify and analyze potential risks and develop mitigation strategies.
Browse courses on
Risk Assessment
Show steps
-
Identify a small business to collaborate with or create a hypothetical scenario.
-
Conduct interviews and gather data to understand the business operations and potential risks.
-
Apply risk assessment techniques to identify, analyze, and prioritize risks.
-
Develop and document comprehensive risk mitigation strategies.
-
Present your findings and recommendations to stakeholders.
Read 'Risk Management: A Practical Guide' by David Hillson
Show steps
Expand your understanding of risk management principles and practices by reading David Hillson's book, which provides comprehensive insights and real-world examples to enhance your learning.
View
Making Risky and Important Decisions
on Amazon
Show steps
Show steps
Show steps
- Obtain a copy of the book 'Risk Management: A Practical Guide'.
- Read the book thoroughly, taking notes and highlighting important sections.
- Reflect on the concepts discussed in the book and how they relate to your understanding of risk management.
Understand the Three Lines of Defense
Show steps
Review tutorials on risk management frameworks to build a solid understanding of the different lines of defense and their roles in managing risks.
Browse courses on
Risk Management Framework
Show steps
Show steps
Show steps
- Search for tutorials on 'Three Lines of Defense' or 'Risk Management Frameworks'.
- Watch or read the tutorials to gain insights into the concepts and practical applications.
- Take notes and summarize the key points to enhance understanding and retention.
Develop a Risk Statement Table
Show steps
Create a risk statement table to practice identifying, describing, and categorizing risks effectively, improving your risk analysis skills.
Browse courses on
Risk Identification
Show steps
Show steps
Show steps
- Review the concept of risk statements and their importance.
- Identify potential risks relevant to a specific context or scenario.
- Develop descriptive risk statements that clearly articulate the risks.
- Categorize the risks based on their likelihood and impact.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Participate in a Risk Management Case Study Discussion
Show steps
Engage in a case study discussion with peers to analyze a real-world risk management scenario, sharing insights, perspectives, and solutions to enhance your understanding and critical thinking.
Browse courses on
Risk Management
Show steps
Show steps
Show steps
- Join a peer study group or find a partner to discuss the case study.
- Read and analyze the case study provided.
- Discuss the risks identified in the case study, their potential impact, and alternative solutions.
- Present your analysis and recommendations to the group.
Utilize Risk Assessment Matrix
Show steps
Engage in practice drills using a risk assessment matrix to enhance your ability to evaluate and prioritize risks effectively, contributing to better decision-making in risk management.
Show steps
Show steps
Show steps
- Familiarize yourself with the principles and components of a risk assessment matrix.
- Gather data and information on potential risks.
- Assign likelihood and impact values to each risk.
- Plot the risks on the matrix and identify high-priority risks.
Attend a Workshop on Data Visualization for Risk Management
Show steps
Attend a workshop on data visualization techniques to enhance your ability to communicate risk information effectively, enabling better decision-making and stakeholder engagement.
Browse courses on
Data Visualization
Show steps
Show steps
Show steps
- Research and identify workshops on data visualization for risk management.
- Register and attend the workshop.
- Actively participate in the workshop, taking notes and asking questions.
- Apply the techniques learned to visualize risk data and communicate it to stakeholders.
Conduct a Risk Assessment for a Small Business
Show steps
Undertake a project to conduct a risk assessment for a small business, applying the concepts and techniques learned in the course to identify and analyze potential risks and develop mitigation strategies.
Browse courses on
Risk Assessment
Show steps
Show steps
Show steps
- Identify a small business to collaborate with or create a hypothetical scenario.
- Conduct interviews and gather data to understand the business operations and potential risks.
- Apply risk assessment techniques to identify, analyze, and prioritize risks.
- Develop and document comprehensive risk mitigation strategies.
- Present your findings and recommendations to stakeholders.
Career center
Learners who complete Empathy and Data in Risk Management will develop knowledge and skills
that may be useful to these careers:
Risk Manager
Risk Manager
Risk Managers understand how to identify, assess, and manage risks to an organization. They use data analysis and stakeholder input to make informed decisions about how to mitigate risks and protect the organization from potential losses. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of a Risk Manager. The course also covers specific risk management topics such as cybersecurity and diversity, equity, and inclusion, which are increasingly important in today's business environment.
Data Analyst
Data Analyst
Data Analysts use data to solve business problems and make better decisions. They are skilled in data analysis techniques such as data visualization and statistical modeling. This course provides a strong foundation in data analysis concepts and tools, which can be directly applied to the role of a Data Analyst. The course also covers specific data analysis topics such as risk assessment and risk reporting, which are essential for Risk Managers.
Business Analyst
Business Analyst
Business Analysts use data and stakeholder input to identify and solve business problems. They work closely with stakeholders to understand their needs and develop solutions that meet those needs. This course provides a strong foundation in business analysis concepts and tools, which can be directly applied to the role of a Business Analyst. The course also covers specific business analysis topics such as risk management and data analysis, which are essential for Risk Managers.
Project Manager
Project Manager
Project Managers plan, execute, and close projects. They work with stakeholders to define project goals and objectives, develop project plans, and manage project risks. This course provides a strong foundation in project management concepts and tools, which can be directly applied to the role of a Project Manager. The course also covers specific project management topics such as risk management and data analysis, which are essential for Risk Managers.
Consultant
Consultant
Consultants provide advice and guidance to organizations on a variety of topics, including risk management. They work with clients to identify and assess risks, develop risk management plans, and implement risk management solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of a Consultant. The course also covers specific risk management topics such as cybersecurity and diversity, equity, and inclusion, which are increasingly important in today's business environment.
Auditor
Auditor
Auditors examine and evaluate financial and operational records to ensure accuracy and compliance. They also provide advice and guidance on risk management and internal controls. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of an Auditor. The course also covers specific risk management topics such as fraud detection and prevention, which are essential for Auditors.
Risk Analyst
Risk Analyst
Risk Analysts identify, assess, and manage risks to an organization. They work with stakeholders to understand their needs and develop risk management solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of a Risk Analyst. The course also covers specific risk management topics such as cybersecurity and diversity, equity, and inclusion, which are increasingly important in today's business environment.
Compliance Officer
Compliance Officer
Compliance Officers ensure that organizations comply with laws and regulations. They work with stakeholders to identify and assess risks, develop compliance programs, and implement compliance solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of a Compliance Officer. The course also covers specific risk management topics such as cybersecurity and diversity, equity, and inclusion, which are increasingly important in today's business environment.
Cybersecurity Analyst
Cybersecurity Analyst
Cybersecurity Analysts protect organizations from cyberattacks. They work with stakeholders to identify and assess risks, develop cybersecurity plans, and implement cybersecurity solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of a Cybersecurity Analyst. The course also covers specific risk management topics such as cybersecurity and diversity, equity, and inclusion, which are increasingly important in today's business environment.
Information Security Manager
Information Security Manager
Information Security Managers oversee the security of an organization's information systems. They work with stakeholders to identify and assess risks, develop information security plans, and implement information security solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of an Information Security Manager. The course also covers specific risk management topics such as cybersecurity and diversity, equity, and inclusion, which are increasingly important in today's business environment.
Chief Risk Officer
Chief Risk Officer
Chief Risk Officers oversee the risk management function for an organization. They work with stakeholders to identify and assess risks, develop risk management plans, and implement risk management solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of a Chief Risk Officer. The course also covers specific risk management topics such as cybersecurity and diversity, equity, and inclusion, which are increasingly important in today's business environment.
Actuary
Actuary
Actuaries use mathematical and statistical techniques to assess and manage risk. They work with clients to identify and assess risks, develop risk management plans, and implement risk management solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of an Actuary. The course also covers specific risk management topics such as life insurance and health insurance, which are essential for Actuaries.
Financial Analyst
Financial Analyst
Financial Analysts provide advice and guidance to organizations on a variety of financial topics, including risk management. They work with clients to identify and assess risks, develop financial plans, and implement financial solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of a Financial Analyst. The course also covers specific risk management topics such as credit risk and market risk, which are essential for Financial Analysts.
Insurance Agent
Insurance Agent
Insurance Agents sell insurance policies to individuals and businesses. They work with clients to identify and assess risks, develop insurance plans, and implement insurance solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of an Insurance Agent. The course also covers specific risk management topics such as property insurance and liability insurance, which are essential for Insurance Agents.
Loss Adjuster
Loss Adjuster
Loss Adjusters investigate and settle insurance claims. They work with clients to identify and assess risks, develop insurance plans, and implement insurance solutions. This course provides a strong foundation in risk management concepts and tools, which can be directly applied to the role of a Loss Adjuster. The course also covers specific risk management topics such as property damage and bodily injury, which are essential for Loss Adjusters.
For more career information including salaries, visit:
OpenCourser.com/course/fo7bot/empathy
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Empathy and Data in Risk Management.
Provides a guide to risk management for practitioners. It covers the key concepts and principles of risk management, and it includes case studies and examples to illustrate how risk management can be applied in practice.
Provides a practical guide to risk management for risk managers. It covers the key concepts and principles of risk management, and it includes case studies and examples to illustrate how risk management can be applied in practice.
Provides a framework for decision making in risk management. It covers the key concepts and principles of risk management, and it includes case studies and examples to illustrate how risk management can be applied in practice.
Provides a guide to risk management for business leaders. It covers the key concepts and principles of risk management, and it includes case studies and examples to illustrate how risk management can be applied in practice.
Provides a conceptual framework for risk management. It covers the key concepts and principles of risk management, and it includes case studies and examples to illustrate how risk management can be applied in practice.
Provides a foundation for risk management. It covers the key concepts and principles of risk management, and it includes case studies and examples to illustrate how risk management can be applied in practice.
This concise guide offers a comprehensive overview of risk management, providing foundational knowledge that complements the course's focus on practical applications. It serves as a valuable reference for understanding key concepts and frameworks.
This practical guide provides step-by-step instructions on implementing risk management processes. It complements the course's focus on tools and techniques by offering a hands-on approach to risk identification, assessment, and mitigation.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/fo7bot/empathy
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Level
Introductory
Via
Coursera
Institution
University of Illinois at Urbana-Champaign
Instructor
Justin Leiby
Language
English
Transcript
tiếng Việt
Good to know
Taught by Justin Leiby, who is recognized for their expertise in risk management
Develops a student's analytical abilities in empathy, data analysis, and risk management, which are core skills for managing risk in organizations
Examines risk management in the areas of cybersecurity and diversity, equity, and inclusion, which are highly relevant to current industry trends
Introduces students to key risk indicators, risk responses, and risk reporting, which are fundamental concepts for risk management professionals
Teaches students how to use tools like risk statements, bowtie analysis, matrices, and heat maps, which are industry-standard tools for risk management
Provides practice with data visualization in Tableau, which is a valuable skill for risk managers
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