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Barbara Hiltz and Brian E. Perron

Leveraging Generative AI for Social Impact Organizations focuses on the issue of resource scarcity commonly faced by social impact organizations and how generative AI tools can help free up limited staff capacity from routine administrative tasks. Social impact organizations often find themselves overwhelmed by repeatedly responding to common inquiries, data management and documentation needs, and other basic functions that limit their ability to fully devote time to core programming and service delivery. In this course, you’ll learn concrete examples of how AI could improve efficiency in areas like automatically answering frequently asked questions, converting information requests into readable reports, or drafting, designing, and distributing communications materials. Gain insight into key opportunities to leverage AI to expand your organization’s bandwidth for mission-critical activities. The course also explores the limitations and ethical considerations of relying on generative AI versus human judgment and nuanced interactions in social programming.

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What's inside

Syllabus

Getting Started
Module 1 covers the foundational knowledge necessary for integrating Generative AI tools into social impact organizations, focusing on understanding AI's importance, effective prompting, and identifying AI's potential applications.
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Content Generation & Creation
Module 2 explores the diverse applications of Generative AI in content generation, illustrating how these tools can be adapted to various contexts within social impact organizations. It enhances learners’ understanding of effective AI usage through lecture videos, guided activities and a detailed prompting guide.
AI Workflows & Content Management
Module 3 addresses the challenges and strategies associated with integrating AI into existing organizational workflows, offering insights through lectures and guided activities.
Upskilling & Improvement
Module 4 focuses on using Generative AI for ongoing learning and service improvement. It builds learners’ ability to effectively utilize Generative AI through a combination of lecture videos, readings, and guided activities.
Considerations for Ethical Use
Module 5 examines the ethical considerations and responsible use of Generative AI within social impact organizations, featuring discussions through videos, a podcast, and readings that guide the refinement of the organizational plan with a focus on responsible AI use.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Focuses on the use of generative AI tools to help social impact organizations become more efficient and effective
Taught by Barbara Hiltz and Brian E. Perron, who are well-known experts in the field of social impact
Examines the ethical considerations and responsible use of Generative AI, which is highly relevant in the field of social impact
Covers a wide range of topics, including content generation, creation, and management
Designed for learners with a background in social impact or a related field

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leveraging Generative AI for Social Impact Organizations with these activities:
Read 'Human Compatible' by Stuart Russell
Gain a broader perspective on the ethical and societal implications of Generative AI by reading this thought-provoking book, enriching your understanding of the subject.
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  • Obtain a copy of the book from a library or online retailer.
  • Allocate dedicated time for reading and reflection.
  • Take notes and highlight key passages for future reference.
  • Engage in discussions with others about the ideas presented in the book.
Review Machine Learning Fundamentals
Strengthen your understanding of machine learning concepts, which are foundational to Generative AI, ensuring a solid base for your learning in this course.
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  • Go over your previous notes on machine learning algorithms.
  • Review key concepts such as supervised and unsupervised learning.
  • Brush up on model evaluation metrics and techniques.
Join a Study Group for Generative AI Discussions
Engage with fellow learners through a study group, fostering a collaborative environment for sharing insights, asking questions, and deepening your comprehension of Generative AI.
Browse courses on Generative AI
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  • Connect with other students in your course or online forums.
  • Establish a regular meeting schedule and meeting format.
  • Prepare discussion topics and questions in advance.
  • Actively participate in discussions and contribute your perspectives.
Four other activities
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Attend Generative AI for Social Impact Workshop
Engage with industry experts and learn practical strategies for incorporating Generative AI into your social impact organization, maximizing its potential for good.
Browse courses on Generative AI
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  • Research and identify relevant workshops in your area.
  • Register for the workshop and prepare any necessary materials.
  • Attend the workshop actively, taking notes and engaging in discussions.
  • Connect with other attendees and exchange knowledge.
  • Follow up after the workshop by implementing what you learned.
Practice Prompt Engineering
Refine your ability to generate effective prompts for Generative AI models, ensuring optimal results.
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  • Identify the desired output and purpose of your prompt.
  • Craft a specific and clear prompt, avoiding ambiguity.
  • Use relevant keywords and examples to guide the AI.
  • Experiment with different prompt variations to optimize results.
Develop an AI-Powered Response System
Apply your understanding of Generative AI to create a functional response system that automates communication tasks, enhancing efficiency within your organization.
Browse courses on Content Generation
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  • Define the scope and objectives of your response system.
  • Gather and organize relevant data to train the AI model.
  • Develop an interface for user interaction with the system.
  • Test and refine the system to ensure accuracy and effectiveness.
  • Deploy and monitor the system to evaluate its impact on your organization.
Develop a Case Study on AI Impact in Social Impact Organizations
Demonstrate your understanding of the real-world applications of Generative AI by conducting a case study, highlighting its impact on a specific social impact organization.
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  • Identify a social impact organization that has successfully implemented Generative AI.
  • Conduct research and interviews to gather data on the organization's experience.
  • Analyze the data to identify the benefits and challenges of using Generative AI.
  • Write a comprehensive case study report outlining your findings.
  • Present your case study to the class or publish it online.

Career center

Learners who complete Leveraging Generative AI for Social Impact Organizations will develop knowledge and skills that may be useful to these careers:

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