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Stone River eLearning

The Microsoft Office 365 – Administration enables the candidates to setup a cloud-based environment by evaluating, planning and deploying Microsoft Office 365. The candidates are also enabled to operate and administer the Microsoft Office 365 services including identities, dependencies, requirements, and supporting technologies. The students will learn the skills required to set up and sustain an Office 365 tenant and users.

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The Microsoft Office 365 – Administration enables the candidates to setup a cloud-based environment by evaluating, planning and deploying Microsoft Office 365. The candidates are also enabled to operate and administer the Microsoft Office 365 services including identities, dependencies, requirements, and supporting technologies. The students will learn the skills required to set up and sustain an Office 365 tenant and users.

This course focuses on the administration, configuration, troubleshooting and operations of the Microsoft Office 365 platform. The candidates who complete this course are able to setup a working environment of Microsoft Office 365.

The Microsoft Office 365 – Administration enables the candidates to setup a cloud-based environment by evaluating, planning and deploying Microsoft Office 365. The candidates are also enabled to operate and administer the Microsoft Office 365 services including identities, dependencies, requirements, and supporting technologies. The students will learn the skills required to set up and sustain an Office 365 tenant and users.

This course focuses on the administration, configuration, troubleshooting and operations of the Microsoft Office 365 platform. The candidates who complete this course are able to setup a working environment of Microsoft Office 365.

The Microsoft Office 365 – Administration enables the candidates to setup a cloud-based environment by evaluating, planning and deploying Microsoft Office 365. The candidates are also enabled to operate and administer the Microsoft Office 365 services including identities, dependencies, requirements, and supporting technologies. The students will learn the skills required to set up and sustain an Office 365 tenant and users.

This course focuses on the administration, configuration, troubleshooting and operations of the Microsoft Office 365 platform. The candidates who complete this course are able to setup a working environment of Microsoft Office 365.

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What's inside

Learning objectives

  • Setup a custom domain on on microsoft
  • Understand the basics of the integrated applications
  • Check service health
  • Check and log service requests
  • Generate customized reports
  • Create and manage users in microsoft office 365
  • Create security groups
  • Import users
  • Migrate mail to office 365 outlook
  • Manage spam and malware

Syllabus

Course Introduction
Instructor Introduction
Module 1 - Getting Your Domain Ready
Getting Your Domain Ready
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Focuses on administration, configuration, troubleshooting, and operations, which are essential for managing Microsoft Office 365 platforms in professional settings
Covers setting up and sustaining an Office 365 tenant and users, which are critical tasks for managing organizational cloud environments
Explores creating and managing users and security groups, which are fundamental aspects of user access and data protection in Office 365
Examines migrating mail to Office 365 Outlook, a common task when transitioning organizations to cloud-based email solutions
Teaches managing spam and malware, which are crucial for maintaining a secure and reliable Office 365 environment
Requires installing client software, so learners should ensure they have the necessary permissions and system requirements to perform these installations

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Reviews summary

Foundation in microsoft office 365 admin

Learners say this course provides a solid foundation and is a good starting point for Microsoft Office 365 administration. Students particularly appreciate the clear demos and practical steps for tasks like user and group management. However, some reviewers note that parts of the content and admin interface shown in demos seem outdated, and the course lacks depth on more advanced topics or specific services like Teams, making it potentially too basic for those with prior experience.
Demos help understand steps.
"The demos were clear and easy to follow, showing exactly where to click in the admin center."
"The step-by-step approach was very practical."
"The demos are okay, but they don't cover the latest features or changes."
A good starting point for beginners.
"This course provided an excellent foundation in Office 365 administration..."
"Good overview of the basics. The course covers user setup, licenses, and basic security..."
"Provides a good handle on fundamental admin tasks like creating users, groups..."
"Good for getting started."
Not sufficient for advanced topics.
"...I wish there was more depth on PowerShell automation or troubleshooting common issues."
"Topics like Teams administration are mentioned but not covered in enough detail."
"If you have any prior O365 experience, this might be too basic..."
Interface and information need updating.
"...the information on managing mail flow and some security settings seems a bit outdated compared to the current O365 admin portal interface."
"Disappointed. The course feels old. The interface shown in the demos isn't always what you see today."
"I agree with others that some content might be a bit behind, but the core concepts are still valid."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft Office 365 Administration with these activities:
Review Basic Networking Concepts
Reviewing basic networking concepts will help you understand how Office 365 interacts with your local network and the internet.
Browse courses on DNS
Show steps
  • Read articles or watch videos on networking fundamentals.
  • Review common network protocols and their functions.
  • Practice troubleshooting basic network connectivity issues.
Review Active Directory Concepts
Understanding Active Directory is crucial for managing users and groups in a hybrid or fully cloud-based Office 365 environment.
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Show steps
  • Review the structure and function of Active Directory domains.
  • Understand how Active Directory integrates with Azure AD.
  • Practice creating and managing users and groups in Active Directory.
Read 'Microsoft 365 for IT Pros'
Reading this book will provide a deep understanding of the Microsoft 365 ecosystem and best practices for administration.
Show steps
  • Read the chapters relevant to user and group management.
  • Focus on the sections covering security and compliance features.
  • Review the troubleshooting tips and techniques.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice User and Group Management
Practicing user and group management tasks in a test environment will solidify your understanding of the concepts.
Browse courses on User Management
Show steps
  • Create and manage users in a test Office 365 tenant.
  • Create and manage security groups and distribution lists.
  • Assign licenses to users and groups.
Document Common Troubleshooting Steps
Creating a document outlining common troubleshooting steps will help you retain information and serve as a valuable reference.
Browse courses on Troubleshooting
Show steps
  • Identify common Office 365 issues (e.g., password resets, email delivery problems).
  • Document the steps to diagnose and resolve each issue.
  • Organize the document for easy reference.
Read 'Mastering Microsoft Exchange Server 2016'
Reading this book will provide a deeper understanding of Exchange Online, a core component of Office 365.
Show steps
  • Focus on the chapters related to mail flow and transport rules.
  • Review the sections on security and compliance features.
  • Compare the concepts to their implementation in Office 365.
Automate a Common Admin Task with PowerShell
Automating a common admin task with PowerShell will improve your efficiency and demonstrate your understanding of the platform.
Browse courses on Powershell
Show steps
  • Identify a repetitive admin task (e.g., creating multiple users).
  • Research and write a PowerShell script to automate the task.
  • Test the script thoroughly in a test environment.

Career center

Learners who complete Microsoft Office 365 Administration will develop knowledge and skills that may be useful to these careers:
Cloud Administrator
A Cloud Administrator is responsible for the maintenance and smooth operation of an organization's cloud computing environment, and this course provides essential training for managing cloud services. The course emphasizes the administration, configuration, troubleshooting, and operation of Microsoft Office 365, which is a common cloud platform used by many organizations. The skills learned in the course, such as setting up a custom domain, managing users and groups, and migrating mail to the cloud, are all directly applicable to the duties of a Cloud Administrator. This course allows those interested in a career as a Cloud Administrator to learn how systems are deployed and maintained.
System Administrator
A System Administrator manages and maintains an organization's computer systems, and this course is highly relevant for those focusing on cloud services. This role often includes setting up and maintaining user accounts, configuring system settings, and troubleshooting issues, all of which are directly addressed in the course modules. The course focuses on administering the Microsoft Office 365 platform, which helps build a foundation to manage other cloud-based systems. The specific modules on user management, password policies, and data migration are especially useful for System Administrators.
IT Support Specialist
An IT Support Specialist provides technical assistance to computer users, and this course helps with understanding and troubleshooting issues with a widely used platform. The course covers the administration, configuration, and operations of Microsoft Office 365. This course allows an IT Support Specialist to learn about common workplace tools and technologies. The hands-on focus on user management, password resets, and client software installation are particularly useful for this career. This gives the IT Support Specialist the skills to solve common workplace issues.
Network Administrator
A Network Administrator oversees computer networks, and this course provides necessary training for managing user accounts in a cloud environment. The course delves into the administration and configuration of Microsoft Office 365, which involves creating and managing user accounts, security groups, and access permissions. Network Administrators also must know how to migrate mail, manage spam, and implement security measures, all of which are covered in this course. The skills learned in this course help a Network Administrator broaden their skillset.
Technical Support Engineer
A Technical Support Engineer diagnoses and resolves complex technical issues, and this course provides a foundation in administrating a common cloud platform. The course focuses on the administration and operation of Microsoft Office 365, including setting up custom domains, managing user accounts and groups, and troubleshooting operational issues. The depth of information provided may be useful for those who want to enter into roles that require more in-depth troubleshooting skills. This course allows a Technical Support Engineer to understand the inner workings of such systems.
Help Desk Technician
A Help Desk Technician provides first-line technical support to users, and this course helps provide essential skills in troubleshooting common workplace tools. The course emphasizes the administration of Microsoft Office 365, including user management, password resets, and client software installation. Understanding how to set up a working Microsoft Office 365 environment is particularly helpful for a Help Desk Technician, as this helps provide users with the support they need. This course may be useful for Help Desk Technicians seeking to sharpen their technical abilities.
Technical Trainer
A Technical Trainer educates individuals on the usage of software and technology, and this course provides a background in the administration of a common workplace platform. The course focuses on the administration, configuration, and operation of Microsoft Office 365, which can provide a hands-on perspective in a system often used in the workplace. Those planning to work as a Technical Trainer may find that the course allows them to better teach the functions of a software or tool. The course may be helpful for those who want to understand a system at the administrative level.
Security Specialist
A Security Specialist works to protect computer systems and networks from threats, and this course helps provide some insight into administrative level security in the cloud. Although this course does not directly focus on network security, it covers user management, password policies, and spam and malware management in the context of Microsoft Office 365. The course may be useful for those looking to expand their knowledge of user security issues within cloud platforms. A Security Specialist who understands security from an administrative level may be more successful.
IT Project Manager
An IT Project Manager plans and oversees technology projects, and this course provides a broader understanding of cloud service deployments. While the course does not focus on project management, it helps by providing an in-depth view of the process of setting up and administering Microsoft Office 365. Understanding a typical administration process in a cloud environment may be useful to IT Project Managers. This course may be helpful for those who want to have a better understanding of the tools and systems their teams are working with.
Database Administrator
A Database Administrator manages and maintains an organization's databases, and this course may offer complementary knowledge for those working in cloud-based environments. While the course does not directly cover database management, it provides a solid foundation in administering cloud services such as Microsoft Office 365. The course covers managing users, groups, and data migration, all of which may be useful for certain Database Administrators using cloud-based systems. This course may be useful for those who want to expand their understanding of cloud technologies.
Solutions Architect
A Solutions Architect designs and implements IT solutions for businesses, and this course may provide a useful perspective on the implementation and administration of an organization's cloud infrastructure. Although it does not directly focus on architecture, this course does provide hands-on experience in the setup and maintenance of a cloud product. The course covers setting up custom domains, managing users, and migrating mail, which are all important considerations when designing IT solutions. This course may be useful for a Solutions Architect who wants to ensure that their solutions are well-suited to user needs.
Technical Writer
A Technical Writer creates documentation for technical products and processes, and this course provides a hands-on perspective on the administration of Microsoft Office 365. While the course does not directly focus on writing, the hands-on experience with setting up and maintaining the platform may be useful. A Technical Writer who understands the administrative aspects of a system may be better suited to documenting that system or tool. This course may be helpful for those who want a greater understanding of the systems they are documenting.
Business Analyst
A Business Analyst identifies and solves organizational problems, and this course may be useful for those working with or analyzing an organization's technology systems and deployments. While the course focuses on administering Microsoft Office 365, it does give a working understanding of how such a system is deployed and maintained. This course may be helpful for a Business Analyst who works with teams who use such cloud systems. The course allows them to better understand their work environment.
Data Analyst
A Data Analyst interprets and analyzes data, and this course may provide a peripheral understanding of data handling within cloud environments. While the course does not directly cover data analysis, it does explore how data is migrated and managed within the Microsoft Office 365 platform. A Data Analyst may find the course to be helpful in that they gain a familiarity with the data migration process. This course may be useful for a Data Analyst who works with data in a cloud-based environment.
Project Coordinator
A Project Coordinator assists in the planning and execution of projects, and this course may provide a general awareness of the technical elements involved in IT projects. Although the course does not focus on project management, it does provide a broad overview of the process involved in setting up and maintaining Microsoft Office 365. This course may be useful for those that want a greater understanding of the systems their teams are working with. The course may be useful for Project Coordinators interested in expanding their knowledge of technology.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft Office 365 Administration.
Provides a comprehensive guide to administering Microsoft 365. It covers a wide range of topics, including user management, security, compliance, and troubleshooting. It is updated monthly, ensuring that the information is always current. This book valuable resource for both beginners and experienced Office 365 administrators.
While focused on Exchange Server 2016, this book provides valuable insights into email administration concepts that are applicable to Office 365. It covers topics such as mail flow, security, and compliance in detail. is more valuable as additional reading to provide background knowledge than as a current reference for Office 365.

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