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Alfonso Durán Heras

This MIS course will cover supporting tech infrastructures (Cloud, Databases, Big Data), the MIS development/ procurement process, and the main integrated systems, ERPs, such as SAP®, Oracle® or Microsoft Dynamics Navision®, as well as their relationship with Business Process Redesign.

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This MIS course will cover supporting tech infrastructures (Cloud, Databases, Big Data), the MIS development/ procurement process, and the main integrated systems, ERPs, such as SAP®, Oracle® or Microsoft Dynamics Navision®, as well as their relationship with Business Process Redesign.

Management Information Systems (MIS) are an integral part of today’s professional landscape. From customer relationship management (CRM) systems handling the day to day interactions with clients and prospects, to financial systems issuing invoices and paying bills, day to day working life is increasingly controlled by these systems that dictate what to do and how.

This course will focus on what MIS are, how they influence your current or prospective jobs, why they impose specific - and sometimes seemingly absurd - operational procedures, and how to use this knowledge to your advantage in your professional life.

Grasping the key concepts in MIS does not need to be daunting. We will use real world examples to illustrate key concepts, and strive to strike a proper balance between clarity / amenity and conceptual soundness. Join us on this stimulating journey that will allow you to better understand and perform in your current or desired job.

This course is also available in Spanish: "Introducción a los Sistemas de Información Gerencial (MIS): Una guía de supervivencia".

What you'll learn

  • Understand Management Information Systems (MIS) and their role in today’s organizations
  • Identify how MIS shapes and controls current (or prospective) jobs and how to use this insight to improve your own job performance and satisfaction and and enhance your career prospects
  • Become familiar with the major trends in MIS and MIS infrastructures (Cloud, Big Data, ERPs, outsourcing) and how these evolutions will affect workplaces and business strategies
  • Bridge the MIS-related second “digital gap” that exists, after basic computer literacy, in most professional jobs

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What's inside

Learning objectives

  • Understand management information systems (mis) and their role in today’s organizations
  • Identify how mis shapes and controls current (or prospective) jobs and how to use this insight to improve your own job performance and satisfaction and and enhance your career prospects
  • Become familiar with the major trends in mis and mis infrastructures (cloud, big data, erps, outsourcing) and how these evolutions will affect workplaces and business strategies
  • Bridge the mis-related second “digital gap” that exists, after basic computer literacy, in most professional jobs

Syllabus

Week 1: MISs. Importance. Procurement We will examine how modern information and communication technologies (ICTs) are transforming our world, and analyze what Management Information Systems (MISs) are and how do they fit within the overall ICTs environment. We shall then discuss how companies obtain their MISs, by either purchasing ready-made packages or by bespoke development, and explore the alternative offered by open systems.
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Week 2: The Communications revolution – Distributed Information Systems We will discuss how the trend towards globalization and continuous connectivity drives the need for distributed MISs supported by Telecommunication Networks. We will explore the various types of networks and distributed MISs architectures.
Week 3: Data, Databases, Big Data Data is the raw material upon which information is built. We will discuss the role played by data (and, particularly, data structure) in MISs, and analyze the Database Management Systems used to manage data. We shall then explore the fast-evolving landscape of Big Data.
Week 4: Integrated Information Systems (ERP) and Integrated Business Processes Integrated Information Systems are the “top predators” at the apex of the MIS world. We will introduce participants to the concept of Enterprise Resource Planning (ERP) systems, and their relationship with Integrated Business Processes.
Week 5: Implementing and customizing ERPs and other major MISs. Who adapts to whom? Implementing an ERP is a major project. It generally requires either modifying current business practices (through Business Process Reengineering) or customizing the ERP system. We shall discuss the challenges this implies.
Week 6: MISs in decision-making In this last week we will turn our attention from the day-to-day operation of the business to the role played by MISs in information-driven decision-making. After discussing Decision Support Systems (DSSs) and the analytics used in Big Data environments, we shall conclude with a word about the future and a heartfelt farewell.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Covers essential concepts for understanding and navigating MIS, making it accessible to learners new to the field
Taught by experienced instructor Alfonso Durán Heras, recognized for expertise in MIS
Provides practical insights into how MIS shapes current and prospective jobs, empowering learners to enhance their performance
Introduces key trends in MIS infrastructures, including Cloud, Big Data, and ERPs, giving learners a competitive edge in understanding industry advancements
Helps bridge the 'second digital gap' in most professional jobs, enhancing learners' ability to navigate MIS-related tasks
Requires familiarity with basic computer literacy, which may not be suitable for learners with no prior exposure to technology

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Reviews summary

Introductory level management information systems overview

According to students, this course provides a basic overview of Management Information Systems (MIS). One student notes that basic concepts are reviewed, while another student describes it as a good jumping-off point for beginners. Reviewers mention that the content is easy to follow and that the course is well-structured. However, some students express dissatisfaction with the assignments, saying they are too simple.
Content is easy to follow and well-structured.
Good introductory course for beginners.
"It's a good start if you are a beginner like me."
"It's so interesting and it is a good start if you are a beginner like me."
Assignments may be too simple for experienced learners.
Reviews basic concepts and provides a surface-level overview.
"I am Working on MIS Position so there for i have interest to learn MIS from basic to advance."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to Management Information Systems (MIS): A Survival Guide with these activities:
Read 'The Practice of System and Network Administration' by Thomas Limoncelli
Provides practical guidance and insights for understanding and managing IT infrastructures, enhancing your foundational knowledge.
Show steps
  • Obtain a copy of the book.
  • Read each chapter thoroughly, taking notes and highlighting key points.
  • Complete the exercises and discussion questions at the end of each chapter.
  • Reflect on the principles and best practices discussed in the book.
Organize and Review Course Materials
Helps consolidate and familiarize yourself with the core materials.
Show steps
  • Review the syllabus and make a note of key concepts.
  • Gather all course materials, including notes, assignments, and practice questions.
  • Create a system for organizing and storing your materials.
  • Review your materials regularly, focusing on areas where you may need additional support.
Explore Online Tutorials and Resources
Provides additional learning materials and opportunities to deepen understanding.
Browse courses on Skill Development
Show steps
  • Identify online tutorials or resources relevant to course topics.
  • Follow tutorials and complete exercises to enhance your skills.
  • Explore real-world examples or case studies to apply concepts to practical situations.
  • Share your learnings or insights with classmates or instructors.
Five other activities
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Complete Practice Exercises and Quizzes
Reinforces concepts and assesses understanding through practical application.
Show steps
  • Access practice exercises and quizzes provided by the course or online resources.
  • Complete exercises regularly, focusing on areas where you face challenges.
  • Review your answers and identify areas for improvement.
  • Seek clarification or assistance from instructors or peers if needed.
Create Blog Posts or Articles
Enhances your understanding of concepts by explaining them to others and receiving feedback.
Show steps
  • Choose a topic related to course material.
  • Research and gather information.
  • Write a clear and concise blog post or article.
  • Publish your content online and share it with others.
Attend Industry Meetups and Conferences
Provides opportunities to connect with professionals and learn about industry practices.
Browse courses on Networking
Show steps
  • Identify relevant industry events and conferences.
  • Prepare an elevator pitch and business cards.
  • Attend events, actively participate in discussions, and connect with others.
  • Follow up with contacts made at events.
Volunteer in Projects Related to Cloud Computing or IT Infrastructure
Provides hands-on experience, connects you with professionals, and helps build your resume.
Browse courses on Networking
Show steps
  • Identify volunteer opportunities in your community or online.
  • Contact organizations and express your interest.
  • Participate in projects that align with your skills and interests.
  • Network with other volunteers and professionals.
Participate in Hackathons or Coding Challenges
Tests your abilities, encourages collaboration, and exposes you to cutting-edge technologies.
Browse courses on Problem Solving
Show steps
  • Identify hackathons or coding challenges aligned with your interests.
  • Form a team or join an existing one.
  • Develop a solution for the challenge.
  • Present your solution to a panel of judges.

Career center

Learners who complete Introduction to Management Information Systems (MIS): A Survival Guide will develop knowledge and skills that may be useful to these careers:
Chief Information Officer
Chief Information Officers (CIOs) are responsible for managing and directing the information technology (IT) resources of their organizations. They play a vital role in ensuring that the organization's IT systems are aligned with its business objectives. This course can help CIOs to develop a deeper understanding of the role of MIS in organizations and to make informed decisions about the implementation and use of MIS systems.
Chief Technology Officer
Chief Technology Officers (CTOs) are responsible for overseeing the technological vision and direction of their organizations. They play a critical role in shaping the company's strategy. An Introduction to Management Information Systems (MIS) can provide a CTO with a foundational understanding of the principles and practices of MIS, enabling them to make informed decisions and lead their organization to success in the digital age.
Information Technology Manager
Information Technology Managers are responsible for planning, implementing, and managing the IT infrastructure of their organizations. They play a key role ensuring that IT systems are reliable, secure, and efficient. A course in MIS provides a solid foundation for IT Managers, enabling them to understand the business value of MIS and to make informed decisions about the design, implementation, and management of IT systems.
Data Analyst
Data Analysts are responsible for collecting, analyzing, and interpreting data to help organizations make informed decisions. They play a vital role in the digital age, where data is a valuable asset. This course can provide Data Analysts with a strong foundation in the principles and practices of MIS, enabling them to effectively analyze data and extract meaningful insights.
Business Analyst
Business Analysts are responsible for understanding the business needs of an organization and translating them into technical requirements. They play a critical role in bridging the gap between business and IT. This course can provide Business Analysts with a strong foundation in the principles and practices of MIS, enabling them to effectively understand business needs and to develop and implement IT solutions that meet those needs.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They play a vital role in ensuring that projects are completed on time, within budget, and to the required quality standards. This course can provide Project Managers with a strong foundation in the principles and practices of MIS, enabling them to effectively manage IT projects.
Systems Analyst
Systems Analysts are responsible for analyzing and designing IT systems. They play a critical role in ensuring that IT systems meet the needs of the organization. This course can provide Systems Analysts with a strong foundation in the principles and practices of MIS, enabling them to effectively analyze and design IT systems.
Network Administrator
Network Administrators are responsible for managing and maintaining networks. They play a vital role in ensuring that networks are reliable, secure, and efficient. This course can provide Network Administrators with a strong foundation in the principles and practices of MIS, enabling them to effectively manage and maintain networks.
Security Analyst
Security Analysts are responsible for protecting organizations from cyber threats. They play a vital role in ensuring that organizations' IT systems are secure and that data is protected. This course can provide Security Analysts with a strong foundation in the principles and practices of MIS, enabling them to effectively protect organizations from cyber threats.
Database Administrator
Database Administrators are responsible for managing and maintaining databases. They play a vital role in ensuring that databases are reliable, secure, and efficient. This course can provide Database Administrators with a strong foundation in the principles and practices of MIS, enabling them to effectively manage and maintain databases.
Software Engineer
Software Engineers are responsible for designing, developing, and maintaining software applications. They play a vital role in the development of new technologies and products. While this course may not directly teach software engineering, it can provide a strong foundation in the principles and practices of MIS, enabling Software Engineers to understand the business context of their work and to develop software applications that meet the needs of the organization.
Web Developer
Web Developers are responsible for designing and developing websites. They play a vital role in the development of new technologies and products. While this course may not directly teach web development, it can provide a strong foundation in the principles and practices of MIS, enabling Web Developers to understand the business context of their work and to develop websites that meet the needs of the organization.
IT Consultant
IT Consultants are responsible for providing advice and guidance to organizations on the use of IT. They play a vital role in helping organizations to make informed decisions about the implementation and use of IT systems. This course can provide IT Consultants with a strong foundation in the principles and practices of MIS, enabling them to effectively advise and guide organizations on the use of IT.
Technical Writer
Technical Writers are responsible for writing and editing technical documentation. They play a vital role in ensuring that technical information is clear, concise, and accurate. While this course may not directly teach technical writing, it can provide a strong foundation in the principles and practices of MIS, enabling Technical Writers to understand the business context of their work and to write technical documentation that meets the needs of the organization.
Computer Programmer
Computer Programmers are responsible for writing and maintaining computer programs. They play a vital role in the development of new technologies and products. While this course may not directly teach computer programming, it can provide a strong foundation in the principles and practices of MIS, enabling Computer Programmers to understand the business context of their work and to develop computer programs that meet the needs of the organization.

Reading list

We've selected 27 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to Management Information Systems (MIS): A Survival Guide.
Spanish translation of the widely-used textbook by O'Brien. It provides a comprehensive overview of MIS, with a particular focus on the role of MIS in decision-making
This widely used textbook provides comprehensive knowledge in database management systems, ranging from the fundamentals to advanced topics like Big Data. It will help learners develop a well-rounded understanding of data, which underpins MIS
Provides a comprehensive overview of MIS and its role in modern organizations. It covers a wide range of topics, including MIS infrastructure, data management, business intelligence, and ERP systems.
Provides a comprehensive overview of MIS from a Spanish-language perspective, covering topics such as MIS development, implementation, and management
This books provides an in-depth background in the challenges, benefits, and implementation strategies when it comes to leveraging ERP systems in business. It describes how ERP system affect business from a high-level, which will be helpful for those seeking managerial insights
Provides an in-depth look at cloud computing fundamentals, architectures, technologies, and applications
Provides a practical guide to business process management (BPM). It covers the entire BPM lifecycle, from process identification and analysis to implementation and monitoring.
Provides a comprehensive overview of data analytics, which is becoming increasingly important in the MIS landscape. It may be useful as additional reading to provide more depth to the course.
Provides a comprehensive overview of ERP systems, which are a major topic in the course. It may be useful as additional reading to provide more depth to the course.
Provides a comprehensive overview of cloud computing, which major trend in the MIS landscape. It may be useful as additional reading to provide more depth to the course.
Provides a comprehensive overview of decision support systems, which are a major topic in the course. It may be useful as additional reading to provide more depth to the course.
Provides a practical guide to Business Process Management (BPM), covering the principles, methodologies, and tools for optimizing business processes.
Provides a comprehensive overview of MIS in Spanish, which may be useful for learners who are more comfortable reading in Spanish. It is less comprehensive than other books on this list, but it may be more accessible for beginners who are native Spanish speakers.
Provides a concise introduction to MIS, covering topics such as MIS concepts, technologies, and applications
Provides a concise overview of MIS, which may be useful as background reading for the course. It is less comprehensive than other books on this list, but it may be more accessible for beginners.
Provides a managerial perspective on business intelligence (BI). It covers the different types of BI tools and techniques, as well as the benefits and challenges of BI.
This advanced textbook covers the concepts and applications of decision support systems and intelligent systems. It provides insights into the use of technology to support decision-making and problem-solving in complex environments.
Provides a manager's guide to harnessing technology. It covers the different types of information systems, as well as the benefits and challenges of using information systems.
Provides a playbook for digital transformation. It covers the different steps involved in digital transformation, as well as the benefits and challenges of digital transformation.
This foundational book explores the principles and paradigms of cloud computing. It provides a solid understanding of the underlying technologies and architectures.
Provides a practical guide to data warehousing. It covers the different aspects of data warehousing, including data warehouse design, data warehouse implementation, and data warehouse management.

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