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Laura Huang
Examines today’s evolving environment, in which effective utilization of human resources is a source of competitive advantage. To maximize the contribution of organizational members, managers must be able to understand, diagnose, and influence workplace behavior in the context of change. Topics include management of cross-functional teams and boundaryless organizations. Emphasis is on the role of corporate culture and distributed leadership.
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Syllabus
Leaders and Organizations
This module, you will explore business principles through the captivating example of C&S Grocers. Discover the difference between hands-on and hands-off leadership, unravel the power of the CEE model, and delve into the transformative actions of Rick Cohen and self-managed teams.
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Syllabus
Leaders and Organizations
This module, you will explore business principles through the captivating example of C&S Grocers. Discover the difference between hands-on and hands-off leadership, unravel the power of the CEE model, and delve into the transformative actions of Rick Cohen and self-managed teams.
Read more
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Read about what's good
what should give you pause and
possible dealbreakers
Covers managing cross-functional teams, an essential skill in today's business environment
Taught by Laura Huang, an experienced instructor recognized for her work in management and leadership
Examines effective leadership strategies, such as hands-off and hands-on approaches
Uses case studies from real-world organizations, providing practical insights into managing workplace behavior
Focuses on topics that are highly relevant to managers and leaders seeking to drive organizational change
May require students to have a basic understanding of management principles
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Reviews summary
Workplace dynamics and leadership essentials
Based on the course syllabus and description, rather than student reviews, 'Understanding & Influencing Workplace Behavior' from Northeastern University appears to be a course designed for professionals seeking to enhance their management and leadership skills. It aims to provide a foundational understanding of human resource utilization and organizational dynamics. The curriculum covers leadership styles, strategies for power and influence, frameworks for designing organizations, and crucial aspects of leading change. Through the use of case studies like C&S Grocers, '12 Angry Men', and the Tessei Case Study, the course likely focuses on practical application, emphasizing the role of corporate culture and distributed leadership in managing workplace behavior.
Organized logically from basics to change.
"I appreciate how the modules appear to progress logically from foundational leadership to influence, organizational design, and finally change."
"The flow of topics seems well-thought-out and comprehensive, building knowledge step-by-step."
"I expect to build knowledge incrementally, which should help in solidifying my understanding of complex concepts."
Explores key principles of organizational behavior.
"I anticipate gaining a solid grasp of leadership principles from the initial modules."
"The syllabus suggests a comprehensive overview of how organizations function and manage human resources."
"I expect to learn about different leadership models like hands-on vs. hands-off approaches."
Covers models for managing workplace change.
"I look forward to learning how to assess the effectiveness of change initiatives in my current or future workplace."
"Understanding how to drive positive organizational change is crucial for my career development."
"The Change Management Model outlined in the syllabus looks like a valuable framework for navigating transitions."
Focuses on strategies for effective influence.
"I expect to develop my ability to influence others ethically and strategically within my organization."
"The tactics for influencing others, including Logos, Pathos, and Ethos, seem directly applicable to my professional role."
"I'm keen to understand how to balance advocacy and inquiry in discussions to achieve better outcomes."
Applies theory through real-world examples.
"I find the use of examples like '12 Angry Men' appealing for understanding influence dynamics in a relatable context."
"I'm hoping the C&S Grocers case study will show real business applications of leadership styles."
"Using the Tessei Case Study for change management sounds very practical for my own work situations."
Activities
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Create a Course Summary
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Review the course materials
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Create a summary of the key concepts
Explore Case Studies on Managing Cross-Functional Teams
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Learn from real-world examples of how to manage cross-functional teams effectively
Browse courses on
Organizational Management
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Find case studies on managing cross-functional teams
-
Read the case studies and identify the key challenges and solutions
-
Discuss the case studies with others
Create a Leadership Portfolio
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Develop a portfolio that showcases your leadership skills and experiences
Browse courses on
Leadership Development
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Gather evidence of your leadership experiences
-
Reflect on your leadership strengths and weaknesses
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Identify areas for improvement
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Develop a plan for your leadership development
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Create a portfolio that showcases your leadership skills and experiences
One other activity
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Develop a Leadership Training Program
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Develop a training program that will help others develop their leadership skills
Browse courses on
Leadership Development
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Identify the target audience for your training program
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Determine the learning objectives for your training program
-
Develop the content for your training program
-
Create a delivery plan for your training program
-
Evaluate the effectiveness of your training program
Create a Course Summary
Show steps
Reinforce your understanding of the course by creating a summary of the key concepts covered
Show steps
Show steps
Show steps
- Review the course materials
- Create a summary of the key concepts
Explore Case Studies on Managing Cross-Functional Teams
Show steps
Learn from real-world examples of how to manage cross-functional teams effectively
Browse courses on
Organizational Management
Show steps
Show steps
Show steps
- Find case studies on managing cross-functional teams
- Read the case studies and identify the key challenges and solutions
- Discuss the case studies with others
Create a Leadership Portfolio
Show steps
Develop a portfolio that showcases your leadership skills and experiences
Browse courses on
Leadership Development
Show steps
Show steps
Show steps
- Gather evidence of your leadership experiences
- Reflect on your leadership strengths and weaknesses
- Identify areas for improvement
- Develop a plan for your leadership development
- Create a portfolio that showcases your leadership skills and experiences
One other activity
Expand to see all activities and additional details
Show all four activities
Develop a Leadership Training Program
Show steps
Develop a training program that will help others develop their leadership skills
Browse courses on
Leadership Development
Show steps
Show steps
Show steps
- Identify the target audience for your training program
- Determine the learning objectives for your training program
- Develop the content for your training program
- Create a delivery plan for your training program
- Evaluate the effectiveness of your training program
Career center
Learners who complete Understanding & Influencing Workplace Behavior will develop knowledge and skills
that may be useful to these careers:
For more career information including salaries, visit:
OpenCourser.com/course/l7wp1c/understanding
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