Emotional Intelligence Training: EI in the Workplace from Udemy

Welcome to 'Emotional Intelligence Training: Emotional Intelligence in the Workplace'. My emotional intelligence course is specially geared to understanding emotional intelligence in the workplace.

The focus is on Ability EI, which is one construct of Emotional Intelligence, or in other words, it is one way to think of/and measure EI. Please watch the whole introductory section of this course so you can appreciate the different ways that EI is/can be measured, and so you can also appreciate why I chose to focus on Ability EI.

The goal of the course is to help organizations increase their sales, workplace mental health, and reduce stress, by understanding, developing and applying emotional intelligence.

The concept of Emotional Intelligence became popularized in 1995 when Daniel Goleman wrote a book titled 'Emotional Intelligence: Why It Can Matter More Than IQ'. Since then, organizations have attempted to apply EI principles to improve organizational outcomes.

We look at how emotional intelligence can increase job performance and leadership ability, and offer practical advice and tips on how to develop and use it. Quizzes and assignments test your understanding of the material.

The course is designed to be concise, have short lessons, and be direct in the presentation of the information. Your time is valuable, and I want to jam in as much relevant information as possible in the least amount of time. Therefore, I hope you choose my course for your emotional intelligence training.

Questions and Discussions are encouraged in the Q and A.

There is no risk as Udemy offers a 30-day money-back guarantee.

Enroll today. 'Emotional Intelligence Training: Emotional Intelligence in the Workplace' will transform your workforce into a more efficient and understanding group.

Ermin is a former Graduate student in Educational Psychology at one of the best research universities in Canada.

What's inside

Learning objectives

Be able to discern the 3 constructs of ei
Be able to explain how job context moderates (changes) the relationship between ei and job performance
Be able to explain the types of emotional labor and their impact job performance
Understand when emotional exhaustion results in poor job performance and when it doesn't
Understand the overall influence of emotional intelligence on job performance

Explain how work-life balance impacts job performance
Explain what impact ei has on leader-member exchange
Be able to utilize day-to-day behaviors that integrate ei principles and help you be a better leader
Understand how self-regulation and emotional expression contribute to leadership
Understand the impact of empathy on leadership, and what barriers may make it difficult to utilize

Be able to discern the 3 constructs of ei
Be able to explain how job context moderates (changes) the relationship between ei and job performance
Be able to explain the types of emotional labor and their impact job performance
Understand when emotional exhaustion results in poor job performance and when it doesn't
Understand the overall influence of emotional intelligence on job performance
Explain how work-life balance impacts job performance
Explain what impact ei has on leader-member exchange
Be able to utilize day-to-day behaviors that integrate ei principles and help you be a better leader
Understand how self-regulation and emotional expression contribute to leadership
Understand the impact of empathy on leadership, and what barriers may make it difficult to utilize

Syllabus

I discuss what you will learn, I give some background on EI, and I discuss the different models of EI.

I discuss the goals of the course and why I created it.

A little history on the development of the term.

This lesson will help you understand what we mean by Emotional Intelligence, and the different ways we measure it.

Challenge Activity: Ability EI and a Quick Test of your Abilities

Challenge Activity Solution

I cover the 4 related abilities that make up the model/construct of EI as an Ability.

Developing Ability EI, and especially Related Knowledge, is Our Goal. Why?

Quiz for the intro section.

I discuss the relationship between EI and Job Performance

Does EI seem to be related to job performance..and if so, how much?

Relative Importance of EI for Job Performance

The utility of EI is largely related to the job context.

I discuss work-life balance and how it relates to EI and Job Performance.

I discuss what emotional labor is, and how/when it can contribute to job performance.

Emotional exhaustion is in many ways not preventable..but does it always lead to poor job performance?

Is high level of EI necessary for job performance? Does it make sense to increase EI of all employees ?

EI And Job Performance Quiz

Sometimes it is easy to forgot the day-to-day behaviors of a leader, and how EI plays a part in those activities.

Do you only get good exchanges between leaders-members when all employees have high EI?

What is authentic leadership, and why do people with high EI appear to be authentic?

What is the proper way to express yourself and why is emotional expression important?

What's this leader missing?

Why is emotional regulation critical in leadership?

Empathy and Leadership

Barriers to Practicing Empathy

Leadership and EI Quiz

other factors that can improve your EI

I discuss how priming can improve Emotional Intelligence.

Priming Activity

Part of understanding emotions in ourselves and others is related to having a good vocabulary related to emotion.

I give you a look at the other factors that are crucial in the workplace, and give you some final words.

I look at some factors that are as important for organizations as EI.

I give some final thoughts.

bonus

Bonus Lecture

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Examines the impact of emotional intelligence on the workplace, focusing on job performance and leadership

Developed by a former graduate Ermin Dedic

Provides concrete examples and tips on how to develop and use emotional intelligence in the workplace

Includes quizzes and assignments to test understanding of the material

Offers a 30-day money-back guarantee, reducing the financial risk for students

This course is designed for individuals looking to enhance their emotional intelligence in the workplace, particularly those in management or leadership roles

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Emotional Intelligence Training: EI in the Workplace with these activities:

Review 'Emotional Intelligence: Why It Can Matter More Than IQ'

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Reinforce your understanding of the history and theoretical foundations of Emotional Intelligence.

View Emotional Intelligence on Amazon

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Read Chapters 1 - 3 of Goleman's book
Summarize the key points and concepts discussed in each chapter
Reflect on your own emotional intelligence and how it aligns with Goleman's framework

Emotional Intelligence Tests and Quizzes

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Self-assess your emotional intelligence and identify areas for improvement.

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Take online emotional intelligence tests and quizzes
Analyze your results and identify your strengths and weaknesses
Set goals for developing your emotional intelligence

Emotional Intelligence in the Workplace Case Study

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Apply your understanding of emotional intelligence to real-world workplace scenarios.

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Identify a specific workplace challenge that requires emotional intelligence
Analyze the situation and identify the key emotional intelligence factors involved
Develop and present a plan outlining how emotional intelligence can be used to address the challenge

Show all three activities

Career center

Learners who complete Emotional Intelligence Training: EI in the Workplace will develop knowledge and skills that may be useful to these careers:

Career Counselor

Emotional Intelligence Training: EI in the Workplace can provide Career Counselors with advanced knowledge of emotional intelligence, leadership, and communication skills, all of which are crucial in this profession. Understanding the role of emotional intelligence in the workplace can help Career Counselors effectively guide clients in developing their own EI and utilizing it to succeed in their careers.

See salaries and explore the career path for Career Counselor

Organizational Development Manager

This course fits well with the goals and responsibilities of an Organizational Development Manager. OD Managers who are adept at emotional intelligence can create a better work environment across their organization. This can lead to greater productivity and retention.

See salaries and explore the career path for Organizational Development Manager

Human Resources Manager

Emotional Intelligence Training: EI in the Workplace can be highly beneficial to Human Resources Managers. Especially for those who want to develop their leadership skills or move into a management role. This course can help HR Managers create a more positive and productive work environment.

See salaries and explore the career path for Human Resources Manager

Business Consultant

This course is a great fit for Business Consultants who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Business Consultants build stronger relationships with clients and close deals more effectively.

See salaries and explore the career path for Business Consultant

Leadership Coach

Emotional Intelligence Training: EI in the Workplace is designed to help leaders develop the emotional intelligence skills they need to be successful. This course can help Leadership Coaches build a foundation in emotional intelligence and learn how to apply it in their work with clients.

See salaries and explore the career path for Leadership Coach

Management Consultant

This course is a valuable resource for Management Consultants who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Management Consultants build stronger relationships with clients and close deals more effectively.

See salaries and explore the career path for Management Consultant

Corporate Trainer

This course can be useful for Corporate Trainers who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Corporate Trainers create more effective training programs and deliver them in a more engaging way.

See salaries and explore the career path for Corporate Trainer

Talent Acquisition Manager

Emotional Intelligence Training: EI in the Workplace is a valuable resource for Talent Acquisition Managers who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Talent Acquisition Managers build stronger relationships with candidates and close deals more effectively.

See salaries and explore the career path for Talent Acquisition Manager

Diversity and Inclusion Manager

This course may be useful for Diversity and Inclusion Managers who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Diversity and Inclusion Managers build stronger relationships with employees and create a more inclusive work environment.

See salaries and explore the career path for Diversity and Inclusion Manager

Chief Diversity Officer

Emotional Intelligence Training: EI in the Workplace is a great fit for Chief Diversity Officers who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Chief Diversity Officers create a more inclusive and equitable work environment.

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Employee Relations Manager

This course may be useful for Employee Relations Managers who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Employee Relations Managers build stronger relationships with employees and resolve conflicts more effectively.

See salaries and explore the career path for Employee Relations Manager

Change Management Consultant

Emotional Intelligence Training: EI in the Workplace may be useful for Change Management Consultants who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Change Management Consultants build stronger relationships with clients and stakeholders.

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Project Manager

This course may be useful for Project Managers who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Project Managers build stronger relationships with team members and stakeholders.

See salaries and explore the career path for Project Manager

Operations Manager

Emotional Intelligence Training: EI in the Workplace can be useful for Operations Managers who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Operations Managers create a more efficient and productive work environment.

See salaries and explore the career path for Operations Manager

Sales Manager

This course may be useful for Sales Managers who want to develop their emotional intelligence and leadership skills. The course provides practical advice and tips on how to develop and use emotional intelligence in the workplace. This can help Sales Managers build stronger relationships with clients and close deals more effectively.

See salaries and explore the career path for Sales Manager