Emotional Intelligence and AI: Bridging the Workplace Gap from Udemy

Artificial Intelligence (AI) and Emotional Intelligence (EI) are two of the most important skills for success in the 21st century.

Artificial Intelligence is transforming the way we work and live, and Emotional Intelligence is essential for navigating the complex and ever-changing world around us.

Artificial Intelligence is rapidly changing the landscape of many industries meaning that Emotional Intelligence now becomes more important for determining personal success, now and in the future.

This short course is designed for anyone who wants to learn more about Artificial Intelligence and Emotional Intelligence and how they can be incorporated to enrich the workplace.

Focusing on those qualities that make you uniquely human, this course will help you to comprehend

Artificial Intelligence and how it works
Emotional Intelligence and how it works
How to use your Emotional Intelligence to develop those skills beyond the capability of Artificial Intelligence
How to use both Artificial Intelligence and Emotional Intelligence to succeed in the future

You'll also learn about practical strategies for improving your Emotional Intelligence focusing on ways to develop these to ensure satisfaction and success in your work and career.

By completing this course, you will be able to

Describe the importance of Emotional Intelligence and Artificial Intelligence within the workplace
Compare and contrast the strengths and limitations of Emotional Intelligence and Artificial Intelligence in workplace contexts
Assess how Emotional Intelligence skills can mitigate potential challenges posed by Artificial Intelligence
Analyse real-world scenarios where Emotional Intelligence can enhance workplace productivity
Develop strategies for utilising Emotional Intelligence within the workplace culture in the age of Artificial Intelligence
Implement Emotional Intelligence strategies for enhancing personal skills and career growth in a technology-driven workplace

Regardless of your experience level, whether you are a student, a professional, or simply curious about these emerging intelligences, the course will give you the knowledge and skills you need to succeed using both effectively.

Whilst this course is about artifical intelligence, the emphasis of the course is on you.

Self-reflection and a focus on developing yourskills, capabilities, and competencies are vital as they enable you to identify your strengths, weaknesses, and areas for improvement, fostering your personal growth and adaptability in a rapidly changing world.

A key part of the course is the practical activity Making yourself Futureproof. It empowers you to take ownership of your professional development with the advance of artificial intelligence, enhancing your continued effectiveness, resilience, and long-term career success.

You cannot develop your skills and capabilities in emotional intelligence just by watching the video lectures. It requires you to do some deep, reflective thinking and strategic planning. I'm afraid that you won't get the best from the course unless you are prepared to do this.

Enrol in the course today and learn the capabilities needed to succeed now and for the future.

All videos are High Definition recorded in 1080p.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos have grammatically correct English captions.

Latest Update - March 2024

What's inside

Learning objectives

Describe the importance of emotional intelligence and artificial intelligence within the workplace.
Compare and contrast the strengths and limitations of emotional intelligence and artificial intelligence in workplace contexts.
Assess how emotional intelligence skills can mitigate potential challenges posed by artificial intelligence.

Analyse real-world scenarios where emotional intelligence can enhance workplace productivity.
Develop strategies for utilising emotional intelligence within the workplace culture in the age of artificial intelligence.
Implement emotional intelligence strategies for enhancing personal skills and career growth in a technology-driven workplace.

Describe the importance of emotional intelligence and artificial intelligence within the workplace.
Compare and contrast the strengths and limitations of emotional intelligence and artificial intelligence in workplace contexts.
Assess how emotional intelligence skills can mitigate potential challenges posed by artificial intelligence.
Analyse real-world scenarios where emotional intelligence can enhance workplace productivity.
Develop strategies for utilising emotional intelligence within the workplace culture in the age of artificial intelligence.
Implement emotional intelligence strategies for enhancing personal skills and career growth in a technology-driven workplace.

Syllabus

The Relevance of Human Emotional Intelligence in the Skills-Based Economy.

This video welcomes you to the course Emotional Intelligence and Artificial Intelligence and gives a brief overview of the course content.

This video gives details about this course on the Udemy platform and ways to get the most from it by using your emotional intelligence.

This lecture considers the differences between emotional intelligence and artificial intelligence and covers the learning outcomes of the course

This video gives an overview of emotional intelligence and a simple, straightforward definition of the term "emotional Intelligence".

This video investigates emotions in the workplace and provides examples of when these are experienced at work. It also explores emotional intelligence in workplace settings.

There are attempts for artificial intelligence to identify and work with human emotions, known as affective computing. It is remarkably effective but there are areas of true emotional intelligence that artificial intelligence will never be able to replicate. These are highlighted within this video.

Artificial intelligence lacks the capability to make judgments and decisions that have an emotional component as explained within this video.

Artificial intelligence lacks the capability of creativity and doesn't understand the concept of art as explained within this video.

Artificial intelligence lacks the capability to make human connections at a deep level, to networks with humans and to build long lasting meaning relationships as explained within this video.

Artificial intelligence lacks ability to understand ethics and morals and has no consciousness and self-awareness that leads to metaphysical and spiritual enlightenment as explained within this video.

The most important skills needed in the skills-based economy are those that artificial intelligence cannot replicate. These are skills that involve many aspects of emotional intelligence and one of the most critical is leadership.

Quiz: Emotional Intelligence and Artificial Intelligence

Test your knowledge and understanding of the differences between artificial intelligence and emotional intelligence.

Making Yourself Future Proof

As automation and artificial intelligence increases the roles that humans play in the workplace will dramatically change. Emotional intelligence skills will be more in demand than ever before and this video explores how you can work in an increasingly uncertain future.

This video looks back to the 1980s and reviews all the changes that have taken place over the last 40 years. The pace of chance is set to continue and get more rapid and so we look at how you can make yourself future-proof.

This practical activity encourages you to explore the key emotional intelligence skills that will future proof you and your career. The activity encourages you to explore the key emotional intelligence that are beyond the capability of artificial intelligence.

It is important that you complete this practical activity as it is a fundamental part of the course. It has been designed to help you identify the ways that you can future proof yourself and your career by bridging the workplace gap between artificial intelligence and the use of your emotional intelligence.

(I know that it is very easy to ignore this but you will not develop your career from just watching the video lectures!)

Being entrepreneurial is the key a future where there is increasing reliance on artificial intelligence. This lecture explores the reasons why.

Conclusion to the Course

This video will help you if you are having issues accessing your Certificate of Completion.

Bonus Lecture

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Teaches learners techniques for understanding and employing their emotional intelligence within future workplaces

Instructed by instructors Robin Hills, who are regarded for their work in exploring the interaction between technology and emotional intelligence

Examines the ways emotional intelligence can enhance professional growth and workplace culture

Helps learners identify and build upon their current emotional intelligence skills to stay competitive in the workplace

Suitable for professionals, students, and those interested in learning about the importance of artificial and emotional intelligence

Provides practical strategies for developing emotional intelligence skills

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Emotional Intelligence and AI: Bridging the Workplace Gap with these activities:

Emotional Intelligence Resource Compilation

Show steps

Create a compilation of resources, such as articles, videos, and books, on emotional intelligence to support your learning and development.

Browse courses on Emotional Intelligence

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Conduct a search for resources on emotional intelligence.
Review the resources and select those that are most relevant and valuable.
Organize the resources into a central location, such as a folder, document, or online platform.

Read 'Emotional Intelligence for Success'

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This book provides a comprehensive overview of emotional intelligence and its importance in the workplace, helping you to understand the concepts and practical applications of EI.

View Emotional Intelligence 2.0 on Amazon

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Read the book thoroughly, taking notes on key concepts and insights.

Emotional Intelligence Online Course

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Enroll in an online course on emotional intelligence to enhance your understanding of the concepts and practical applications of EI.

Browse courses on Emotional Intelligence

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Find an online course on emotional intelligence that aligns with your interests and goals.
Enroll in the course and complete the lessons.
Participate in discussions and assignments.
Complete the course and earn your certificate.

Five other activities

Expand to see all activities and additional details

Show all eight activities

Emotional Intelligence Discussion Group

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Join a discussion group with peers to share experiences, insights, and strategies for developing emotional intelligence in the workplace.

Browse courses on Emotional Intelligence

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Find a discussion group focused on emotional intelligence.
Attend meetings regularly and participate in discussions.
Share your own experiences and insights.
Learn from the experiences and insights of others.

Emotional Intelligence Volunteer Opportunity

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Volunteer your time to an organization or cause that promotes emotional intelligence, providing hands-on experience and opportunities to develop your skills.

Browse courses on Emotional Intelligence

Show steps

Research organizations or causes that align with your interests and goals.
Contact the organization or cause to inquire about volunteer opportunities.
Attend training and orientation programs.
Volunteer your time and participate in activities.
Reflect on your experiences and identify areas for growth.

Emotional Intelligence Exercises

Show steps

Engage in exercises designed to enhance your emotional intelligence, such as identifying and managing your own emotions, and recognizing and responding to the emotions of others.

Browse courses on Emotional Intelligence

Show steps

Complete the Emotional Intelligence Test.
Practice identifying your own emotions.
Practice managing your own emotions.
Practice recognizing the emotions of others.
Practice responding to the emotions of others.

Emotional Intelligence in Action Project

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Develop a project that involves applying emotional intelligence skills to address a real-world workplace challenge or opportunity.

Browse courses on Emotional Intelligence

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Identify a workplace challenge or opportunity that requires emotional intelligence.
Develop a plan for addressing the challenge or opportunity using emotional intelligence skills.
Implement your plan.
Evaluate the results of your project and identify areas for improvement.

Emotional Intelligence Presentation

Show steps

Develop a presentation on emotional intelligence to share your knowledge and insights with others, reinforcing your understanding of the concepts and their applications.

Browse courses on Emotional Intelligence

Show steps

Choose a topic related to emotional intelligence that you are passionate about and knowledgeable about.
Research your topic and gather information from credible sources.
Organize your information into a logical flow.
Create a visually appealing and engaging presentation.
Practice your presentation and deliver it to your audience.

Career center

Learners who complete Emotional Intelligence and AI: Bridging the Workplace Gap will develop knowledge and skills that may be useful to these careers:

Data Scientist

A Data Scientist uses data to solve business problems. Data Scientists use a variety of techniques to analyze data, including machine learning and statistical modeling. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work with data. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Data Scientist

Machine Learning Engineer

A Machine Learning Engineer designs and develops machine learning models. Machine learning models are used in a wide variety of applications including natural language processing, image recognition, and robotics. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work with machine learning models. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Machine Learning Engineer

Artificial Intelligence Engineer

An Artificial Intelligence Engineer designs and develops artificial intelligence (AI) systems. AI systems are used in a wide variety of applications including natural language processing, image recognition, and robotics. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work with AI systems. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Artificial Intelligence Engineer

Software Engineer

A Software Engineer designs, develops, and maintains software systems. Software Engineers use a variety of programming languages and technologies to create software that meets the needs of users. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Software Engineer. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Software Engineer

Product Manager

A Product Manager is responsible for the development and launch of new products. Product Managers work with a variety of stakeholders including engineers, designers, and marketers to bring new products to market. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Product Manager. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Product Manager

Project Manager

A Project Manager is responsible for the planning, execution, and closure of projects. Project Managers work with a variety of stakeholders including team members, clients, and vendors to ensure that projects are completed on time, within budget, and to the required quality standards. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Project Manager. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Project Manager

Business Analyst

A Business Analyst is responsible for analyzing business needs and developing solutions to meet those needs. Business Analysts work with a variety of stakeholders including executives, managers, and employees to identify and solve business problems. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Business Analyst. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Business Analyst

Consultant

A Consultant provides advice and guidance to businesses on a variety of topics. Consultants work with a variety of clients including small businesses, large corporations, and government agencies. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Consultant. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Consultant

Manager

A Manager is responsible for leading and motivating a team of employees. Managers work with a variety of stakeholders including employees, clients, and vendors to achieve the goals of the organization. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Manager. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Manager

Entrepreneur

An Entrepreneur is someone who starts their own business. Entrepreneurs work on a variety of projects including developing new products, starting new businesses, and investing in new ventures. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as an Entrepreneur. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Entrepreneur

Marketing Manager

A Marketing Manager is responsible for developing and executing marketing campaigns. Marketing Managers work with a variety of stakeholders including marketing teams, sales teams, and customers to promote the products and services of the organization. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Marketing Manager. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Marketing Manager

Sales Manager

A Sales Manager is responsible for leading and motivating a team of sales representatives. Sales Managers work with a variety of stakeholders including sales teams, marketing teams, and customers to achieve the sales goals of the organization. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Sales Manager. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Sales Manager

Customer Service Manager

A Customer Service Manager is responsible for managing a team of customer service representatives. Customer Service Managers work with a variety of stakeholders including customers, employees, and vendors to resolve customer issues and ensure customer satisfaction. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Customer Service Manager. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Customer Service Manager

Human Resources Manager

A Human Resources Manager is responsible for managing the human resources department of an organization. Human Resources Managers work with a variety of stakeholders including employees, managers, and executives to recruit, hire, and develop employees. The Emotional Intelligence and AI: Bridging the Workplace Gap course can help you develop the skills you need to work as a Human Resources Manager. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Human Resources Manager

Financial Analyst

A Financial Analyst is responsible for analyzing financial data and making recommendations to businesses. Financial Analysts work with a variety of stakeholders including investors, banks, and corporations to provide financial advice. The Emotional Intelligence and AI: Bridging the Workplace Gap course may be useful for those who want to work as a Financial Analyst. You will learn about the strengths and limitations of AI, and how to use your Emotional Intelligence to mitigate the potential challenges posed by AI.

See salaries and explore the career path for Financial Analyst