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Mpho Magau

People metrics and analytics is the application of statistical techniques into HR data elements using key measures or indicators to examine the performance of the HR function and employees, and to subsequently disclose the value of people’s intangible assets in the integrated reports as part of the 6 Capitals. In many organizations, HR departments collect data on the various aspects of people management such as recruitment, selection, employee turnover, training, remuneration and performance management but hardly integrate statistical techniques with metrics (measures or indicators) to understand the reasons underlying the pattern of relationships between a given set of variables, and in some cases even predict the cause-effect-relationships. Consequently, decisions regarding the attraction, sourcing, deploying, developing, and retaining of talent are based on intuition and not evidence.

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People metrics and analytics is the application of statistical techniques into HR data elements using key measures or indicators to examine the performance of the HR function and employees, and to subsequently disclose the value of people’s intangible assets in the integrated reports as part of the 6 Capitals. In many organizations, HR departments collect data on the various aspects of people management such as recruitment, selection, employee turnover, training, remuneration and performance management but hardly integrate statistical techniques with metrics (measures or indicators) to understand the reasons underlying the pattern of relationships between a given set of variables, and in some cases even predict the cause-effect-relationships. Consequently, decisions regarding the attraction, sourcing, deploying, developing, and retaining of talent are based on intuition and not evidence.

This course will provide participants with insights on how to apply people analytics linked to specific metrics and based on an organizational HR measurement system. Hence a more effective approach is to adopt a structured HR measurement system for determining a business need, identifying a human capital problem, organizing data, analyzing and reporting on the patterns of relationships. This is useful for defining specific metrics to track, analyze and information likely to enable managerial decisions. The course provides value-based metrics, analytics and reporting methods such as internal HR dashboards to visualise people-specific data and external human capital disclosure in the corporate annual reports taking into consideration the international reporting standards.

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Learning objectives

  • The foundations of people metrics and analytics.
  • How to apply the hr measurement cycle.
  • How to integrate people metrics into hr practices.
  • How to apply statistical techniques to provide people analytics.
  • Internal and external hr reporting using people metrics and analytics.

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Offers insights on people analytics linked to specific metrics and based on an organizational HR measurement system
Provides value-based metrics, analytics and reporting methods such as internal HR dashboards to visualise people-specific data and external human capital disclosure in the corporate annual reports taking into consideration the international reporting standards
Applies statistical techniques to provide people analytics
Examines the application of statistical techniques into HR data elements using key measures or indicators to examine the performance of the HR function and employees
Taught by Mpho Magau

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in People analytics and reporting with these activities:
Complete Online Tutorials on HR Metrics and Analytics
Supplement the course materials by exploring online tutorials to reinforce concepts and expand knowledge.
Browse courses on HR Metrics
Show steps
  • Research and identify reputable online platforms or courses that offer tutorials on HR metrics and analytics.
  • Select tutorials that align with the course topics and learning objectives.
  • Complete the tutorials at your own pace, taking notes and practicing the concepts.
Read 'People Analytics: Measuring What Matters'
Gain a solid understanding of the foundations of people analytics and how it can be applied in HR practices.
Show steps
  • Go through the book's introduction and first chapter to understand the basic concepts of people analytics.
  • Read chapters 2-4 to learn about key HR metrics and how they are used to measure HR performance.
  • Study chapters 5-7 to grasp statistical techniques for providing people analytics.
Join a People Analytics Study Group
Engage in discussions and collaborate with peers to enhance understanding and application of people analytics concepts.
Browse courses on People Analytics
Show steps
  • Find or create a study group with other students or professionals in the field.
  • Choose a topic or case study to discuss each session.
  • Share insights, ask questions, and provide feedback.
Five other activities
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Develop an HR Measurement System Dashboard
Create a visual representation of HR metrics that can be used to track and analyze HR data.
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  • Identify the key HR metrics to track.
  • Determine how the data will be collected and analyzed.
  • Design and develop the dashboard using a visualization tool.
Develop a People Analytics Project Proposal
Lay the groundwork for a practical project that applies people analytics concepts to address a real-world HR issue or opportunity.
Browse courses on People Analytics
Show steps
  • Identify a problem or opportunity within your organization or industry that can be addressed through people analytics.
  • Develop a project proposal outlining the research question, methodology, and expected outcomes.
  • Present the project proposal to stakeholders for feedback and approval.
Conduct Statistical Analysis on HR Data
Practice using statistical techniques to analyze HR data and identify trends and patterns.
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  • Collect HR data from various sources.
  • Clean and prepare the data for analysis.
  • Apply statistical techniques such as regression analysis, ANOVA, and correlation analysis to identify relationships and trends in the data.
Attend a Workshop on Metrics and Analytics in HR
Gain hands-on experience and insights from industry experts by attending a workshop focused on HR metrics and analytics.
Browse courses on HR Metrics
Show steps
  • Research and identify upcoming workshops or conferences.
  • Register for the workshop that aligns with your interests and learning goals.
  • Attend the workshop, participate actively, and engage with the speakers and attendees.
Prepare an HR Analytics Report for a Specific Business Case
Apply the concepts learned in the course to analyze HR data and create a comprehensive report that provides insights and recommendations for a specific business case.
Browse courses on HR Analytics
Show steps
  • Choose a specific business case or problem that can be addressed using HR analytics.
  • Collect and analyze relevant HR data to identify trends and patterns.
  • Develop insights and recommendations based on the analysis, supported by data and evidence.
  • Create a professional report that clearly communicates the findings and recommendations.

Career center

Learners who complete People analytics and reporting will develop knowledge and skills that may be useful to these careers:
HR Analyst
The HR Analyst is responsible for collecting, analyzing, and interpreting HR data to provide insights to HR managers and other stakeholders. This information can be used to make informed decisions about HR policies and practices, to identify trends and patterns, and to develop strategies to improve the effectiveness of the HR function. The People Analytics and Reporting course can help HR Analysts to develop the skills and knowledge needed to effectively perform their roles, including how to use statistical techniques to analyze HR data and how to communicate the results of their analyses to stakeholders.
Human Resources Manager
The Human Resources Manager is responsible for the overall human resources function within an organization. This includes developing and implementing HR policies and procedures, recruiting and hiring employees, managing employee benefits and compensation, and conducting performance evaluations. The People Analytics and Reporting course can help Human Resources Managers to develop the skills and knowledge needed to effectively manage the HR function, including how to collect, analyze, and interpret HR data to make informed decisions. The course also provides insights into how to use HR analytics to improve the effectiveness of HR practices and to demonstrate the value of HR to the organization.
People Operations Manager
The People Operations Manager is responsible for the day-to-day operations of the HR department. This includes managing employee relations, administering benefits and compensation, and overseeing HR compliance. The People Analytics and Reporting course can help People Operations Managers to develop the skills and knowledge needed to effectively manage the HR department, including how to use HR analytics to improve the efficiency and effectiveness of HR operations.
Talent Acquisition Manager
The Talent Acquisition Manager is responsible for recruiting and hiring employees. This includes developing and implementing recruiting strategies, screening candidates, and conducting interviews. The People Analytics and Reporting course can help Talent Acquisition Managers to develop the skills and knowledge needed to effectively recruit and hire top talent, including how to use HR analytics to identify and attract the best candidates.
Employee Relations Manager
The Employee Relations Manager is responsible for managing employee relations within the organization. This includes handling employee grievances, conducting investigations, and developing and implementing employee relations policies and procedures. The People Analytics and Reporting course can help Employee Relations Managers to develop the skills and knowledge needed to effectively manage employee relations, including how to use HR analytics to identify and address employee relations issues.
Compensation and Benefits Manager
The Compensation and Benefits Manager is responsible for developing and managing the organization's compensation and benefits programs. This includes conducting salary surveys, designing and implementing compensation plans, and administering benefits programs. The People Analytics and Reporting course can help Compensation and Benefits Managers to develop the skills and knowledge needed to effectively manage compensation and benefits programs, including how to use HR analytics to design and implement competitive compensation and benefits plans.
Organizational Development Manager
The Organizational Development Manager is responsible for developing and implementing organizational development initiatives. This includes conducting organizational assessments, designing and implementing change management programs, and facilitating team development. The People Analytics and Reporting course can help Organizational Development Managers to develop the skills and knowledge needed to effectively manage organizational development initiatives, including how to use HR analytics to assess the effectiveness of organizational development programs and to identify areas for improvement.
Learning and Development Manager
The Learning and Development Manager is responsible for developing and implementing learning and development programs for employees. This includes identifying training needs, developing training materials, and delivering training programs. The People Analytics and Reporting course can help Learning and Development Managers to develop the skills and knowledge needed to effectively manage learning and development programs, including how to use HR analytics to evaluate the effectiveness of training programs and to identify employee development needs.
Data Analyst
Data Analysts collect, analyze, and interpret data to provide insights to stakeholders. They use statistical techniques to identify trends and patterns, and to develop predictive models. The People Analytics and Reporting course can help Data Analysts to develop the skills and knowledge needed to effectively analyze HR data and to communicate the results of their analyses to stakeholders.
Statistician
Statisticians use statistical techniques to collect, analyze, and interpret data. They develop and implement statistical models to answer research questions and to make predictions. The People Analytics and Reporting course can help Statisticians to develop the skills and knowledge needed to effectively analyze HR data and to communicate the results of their analyses to stakeholders.
Business Analyst
Business Analysts help organizations to identify and solve business problems. They use data analysis techniques to identify inefficiencies and to develop solutions. The People Analytics and Reporting course can help Business Analysts to develop the skills and knowledge needed to effectively analyze HR data and to identify opportunities for improvement within the HR function.
Consultant
Consultants provide advice and guidance to organizations on a variety of topics, including human resources. They use their expertise to help organizations to improve their HR practices and to achieve their business goals. The People Analytics and Reporting course can help Consultants to develop the skills and knowledge needed to effectively advise organizations on HR matters, including how to use HR analytics to identify and address HR challenges.
Project Manager
Project Managers plan and execute projects to achieve specific goals. They use their skills to manage the project team, to track progress, and to ensure that the project is completed on time and within budget. The People Analytics and Reporting course may be useful for Project Managers who are involved in HR projects, as it can help them to develop the skills and knowledge needed to effectively manage HR projects.
Sales Manager
Sales Managers develop and implement sales strategies to generate revenue for their organizations. They use data analysis techniques to track the performance of their sales teams and to identify opportunities for improvement. The People Analytics and Reporting course may be useful for Sales Managers who are involved in HR sales, as it can help them to develop the skills and knowledge needed to effectively sell HR products and services.
Marketing Manager
Marketing Managers develop and implement marketing strategies to promote products and services. They use data analysis techniques to track the effectiveness of their marketing campaigns and to identify opportunities for improvement. The People Analytics and Reporting course may be useful for Marketing Managers who are involved in HR marketing, as it can help them to develop the skills and knowledge needed to effectively market HR products and services.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in People analytics and reporting.
Provides a broad overview of data analytics and its applications in business, including how to use data to improve decision making, optimize processes, and drive innovation.
Provides a comprehensive guide to people analytics. It valuable resource for HR professionals who want to understand how to use people analytics to improve HR decision-making.
Provides a framework for measuring and improving human capital performance. It valuable resource for HR professionals who want to understand how to use data to improve HR decision-making.
Provides an introduction to predictive analytics. It valuable resource for anyone who wants to understand how to use predictive analytics to improve decision-making.
Provides a beginner-friendly introduction to HR analytics and provides guidance on how to use data to improve HR decision making.
Provides a beginner-friendly introduction to people analytics and provides guidance on how to use data to improve HR decision making.
Provides a step-by-step guide to HR analytics, including how to collect, analyze, and interpret data to improve HR decision making.

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