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Igor Arkhipov
Learn to capture and optimize business processes using specialized diagrams. Convert insights from stakeholder interviews and document analysis into concise and precise models. Understand various notations and select the best one for your needs. This comprehensive course covers process identification, capturing, documenting, and adapting models for different audiences.
Ideal for process analysts, business analysts, solution architects, service & UX designers, and anyone interested in business process modeling.
Read more
Learn to capture and optimize business processes using specialized diagrams. Convert insights from stakeholder interviews and document analysis into concise and precise models. Understand various notations and select the best one for your needs. This comprehensive course covers process identification, capturing, documenting, and adapting models for different audiences.
Ideal for process analysts, business analysts, solution architects, service & UX designers, and anyone interested in business process modeling.
Read more
Learn to capture and optimize business processes using specialized diagrams. Convert insights from stakeholder interviews and document analysis into concise and precise models. Understand various notations and select the best one for your needs. This comprehensive course covers process identification, capturing, documenting, and adapting models for different audiences.
Ideal for process analysts, business analysts, solution architects, service & UX designers, and anyone interested in business process modeling.
No specific background is required. A basic understanding of business processes and an interest in optimization & modeling are beneficial.
Register for this course and see more details by visiting:
OpenCourser.com/course/nfu15e/business
What's inside
Syllabus
Business Process Modelling
Learn how to capture business processes through the use of specialist diagrams. Convert the insights about business operations collected from stakeholder interviews and document analysis into concise and unambiguous models. Understand the benefits and limitations of different notations to select the one that will work best in your situation.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Instructs the learner in a process that is industry standard in management consulting
Suitable for learners with no background or those interested in gaining expertise in process optimization and modeling
Delivers tools and notation for the effective representation of complex business processes
Develops understanding of various modeling notations and helps learners select the best fit for their needs
Save this course
Save Business Process Modelling to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Business Process Modelling with these
activities:
Review business process fundamentals
Show steps
Reviewing these fundamentals will help you recall prior knowledge and prepare for new concepts.
Browse courses on
Business Processes
Show steps
-
Read through your old notes or textbooks on business process fundamentals.
-
Take practice quizzes or tests to assess your understanding.
Review business process diagramming
Show steps
Refresh your understanding of business process diagramming techniques to prepare for this course.
Browse courses on
Business Process Modeling
Show steps
-
Review basic diagramming concepts and notations.
-
Practice creating simple process diagrams.
Learn about process notation
Show steps
Knowing how to represent business processes in a clear and concise manner will enhance your understanding and communication skills.
Browse courses on
Process Visualization
Show steps
-
Watch tutorials on different process notation systems, such as BPMN, EPC, and UML Activity Diagrams.
-
Practice creating simple process diagrams using a diagramming tool.
-
Attend a workshop or training session on process notation.
Three other activities
Expand to see all activities and additional details
Show all six activities
Conduct stakeholder interviews
Show steps
Getting firsthand accounts of business processes will provide you with valuable insights and help you create more accurate and effective models.
Show steps
-
Identify stakeholders and schedule interviews.
-
Prepare questions to ask during the interviews.
-
Conduct the interviews and take detailed notes.
-
Analyze the interview data and extract key insights about the business processes.
Develop a process model
Show steps
Creating a visual representation of a business process will help you understand its flow and identify areas for improvement.
Browse courses on
Process Modeling
Show steps
-
Gather all relevant information about the business process, including stakeholder interviews and document analysis.
-
Select an appropriate process notation system and create a diagram.
-
Validate the process model with stakeholders and make necessary adjustments.
Present and discuss process models
Show steps
Presenting and discussing your process models with others will help you refine your ideas and gain valuable feedback.
Browse courses on
Collaboration
Show steps
-
Prepare a presentation of your process model, including its key features and insights.
-
Present your model to a group of peers and stakeholders.
-
Facilitate a discussion about the model and gather feedback.
Review business process fundamentals
Show steps
Reviewing these fundamentals will help you recall prior knowledge and prepare for new concepts.
Browse courses on
Business Processes
Show steps
Show steps
Show steps
- Read through your old notes or textbooks on business process fundamentals.
- Take practice quizzes or tests to assess your understanding.
Review business process diagramming
Show steps
Refresh your understanding of business process diagramming techniques to prepare for this course.
Browse courses on
Business Process Modeling
Show steps
Show steps
Show steps
- Review basic diagramming concepts and notations.
- Practice creating simple process diagrams.
Learn about process notation
Show steps
Knowing how to represent business processes in a clear and concise manner will enhance your understanding and communication skills.
Browse courses on
Process Visualization
Show steps
Show steps
Show steps
- Watch tutorials on different process notation systems, such as BPMN, EPC, and UML Activity Diagrams.
- Practice creating simple process diagrams using a diagramming tool.
- Attend a workshop or training session on process notation.
Three other activities
Expand to see all activities and additional details
Show all six activities
Conduct stakeholder interviews
Show steps
Getting firsthand accounts of business processes will provide you with valuable insights and help you create more accurate and effective models.
Show steps
Show steps
Show steps
- Identify stakeholders and schedule interviews.
- Prepare questions to ask during the interviews.
- Conduct the interviews and take detailed notes.
- Analyze the interview data and extract key insights about the business processes.
Develop a process model
Show steps
Creating a visual representation of a business process will help you understand its flow and identify areas for improvement.
Browse courses on
Process Modeling
Show steps
Show steps
Show steps
- Gather all relevant information about the business process, including stakeholder interviews and document analysis.
- Select an appropriate process notation system and create a diagram.
- Validate the process model with stakeholders and make necessary adjustments.
Present and discuss process models
Show steps
Presenting and discussing your process models with others will help you refine your ideas and gain valuable feedback.
Browse courses on
Collaboration
Show steps
Show steps
Show steps
- Prepare a presentation of your process model, including its key features and insights.
- Present your model to a group of peers and stakeholders.
- Facilitate a discussion about the model and gather feedback.
Career center
Learners who complete Business Process Modelling will develop knowledge and skills
that may be useful to these careers:
Business Analyst
Business Analyst
A course titled Business Process Modelling is an excellent resource for someone wishing to get into or advance in the role of Business Analyst. A main responsibility of any Business Analyst is to work with stakeholders to understand their business requirements, and then document and analyze these requirements using industry standard tools and notations. This course specifically covers how to convert insights from stakeholder interviews and document analysis into concise and precise models. Understanding how to capture and optimize business processes can help you quickly advance your career in Business Analysis.
Management Consultant
Management Consultant
Individuals interested in a career in Management Consulting can greatly benefit from taking a Business Process Modelling course. Management Consultants assist their clients in recognizing areas where business operations could be improved. This often involves a deep dive into the inner workings of an organization's processes so that a detailed picture of how these processes impact the organization's goals can be created. This course teaches students how to capture and optimize business processes using different diagramming techniques and notations. Additionally, this course will show you how to effectively convey the insights gained from the documentation and analysis of business processes with both technical and non-technical audiences.
Systems Analyst
Systems Analyst
Taking a Business Process Modelling course is a good choice for individuals who are looking to get into or progress within the field of Systems Analysis. This type of course will specifically be helpful for Systems Analysts who would like to gain a better understanding of how to document and understand business requirements. A Systems Analyst is responsible for designing and implementing solutions to business problems, and this course will provide the foundation needed to understand the business processes that new solutions must integrate with.
Process Engineer
Process Engineer
A Business Process Modelling course can be helpful for Process Engineers who are looking to improve their understanding of how to document and optimize business processes. Process Engineers are responsible for designing and improving processes in various industries, so a course like this will be beneficial for Process Engineers who are looking to gain a better understanding of how to model and optimize business processes.
Business Process Manager
Business Process Manager
For individuals interested in a career as a Business Process Manager, taking a Business Process Modelling course may be helpful. Business Process Managers are responsible for overseeing and improving business processes within an organization. This course will provide you with the skills and knowledge needed to understand how to document, analyze, and optimize business processes.
Data Analyst
Data Analyst
A course in Business Process Modelling can be a helpful resource for aspiring or current Data Analysts. Data Analysts are responsible for collecting, analyzing, and interpreting data to help organizations make better decisions. By understanding how to model and optimize business processes, Data Analysts can gain a deeper understanding of the data they are working with and how it can be used to improve organizational performance.
Project Manager
Project Manager
Individuals who would like to increase the skills they use on a day to day basis as a Project Manager may want to consider taking a course in Business Process Modelling. Project Managers are responsible for planning, executing, and closing projects, and a course like this can help Project Managers gain a better understanding of how to document and optimize business processes. This course will also teach how to effectively convey the insights gained from the documentation and analysis of business processes with both technical and non-technical audiences, which is a skill that is very useful for Project Managers.
Quality Assurance Analyst
Quality Assurance Analyst
Quality Assurance Analysts can benefit from a course in Business Process Modelling by gaining a better understanding of how to improve processes and ensure quality. Quality Assurance Analysts are responsible for identifying and fixing defects in products and services, and a course like this will help Quality Assurance Analysts gain a better understanding of how to identify and fix defects in business processes.
Risk Analyst
Risk Analyst
A Business Process Modelling course can be a valuable resource for individuals who are looking to get into or advance in the field of Risk Analysis. Risk Analysts are responsible for identifying and assessing risks to an organization, and a course like this will help Risk Analysts gain a better understanding of how to document and analyze business processes. This course will also teach how to effectively convey the insights gained from the documentation and analysis of business processes with both technical and non-technical audiences, which is a skill that is very useful for Risk Analysts.
Software Engineer
Software Engineer
Individuals interested in a career as a Software Engineer may find that taking a Business Process Modelling course could be helpful. Software Engineers are responsible for designing, developing, and maintaining software applications, and a course like this can help Software Engineers gain a better understanding of how to document and analyze business processes. This course will also teach how to effectively convey the insights gained from the documentation and analysis of business processes with both technical and non-technical audiences, which is a skill that is very useful for Software Engineers.
Data Scientist
Data Scientist
Individuals who are interested in a career as a Data Scientist may want to consider taking a course in Business Process Modelling. Data Scientists are responsible for collecting, analyzing, and interpreting data to help organizations make better decisions. By understanding how to model and optimize business processes, Data Scientists can gain a deeper understanding of the data they are working with and how it can be used to improve organizational performance.
UX Designer
UX Designer
A Business Process Modelling course could be helpful for individuals who are looking to get into or advance in the field of UX Design. UX Designers are responsible for designing and evaluating user interfaces, and a course like this can help UX Designers gain a better understanding of how to document and analyze business processes. This course will also teach how to effectively convey the insights gained from the documentation and analysis of business processes with both technical and non-technical audiences, which is a skill that is very useful for UX Designers.
Marketing Manager
Marketing Manager
A Business Process Modelling course may be helpful for those looking to get into or advance in the field of Marketing Management. Marketing Managers are responsible for planning and executing marketing campaigns, and a course like this can help Marketing Managers gain a better understanding of how to document and analyze business processes. This course will also teach how to effectively convey the insights gained from the documentation and analysis of business processes with both technical and non-technical audiences, which is a skill that is very useful for Marketing Managers.
Human Resources Manager
Human Resources Manager
Individuals who are interested in a career as a Human Resources Manager may want to consider taking a course in Business Process Modelling. Human Resources Managers are responsible for managing the human resources of an organization, and a course like this can help Human Resources Managers gain a better understanding of how to document and analyze business processes. This course will also teach how to effectively convey the insights gained from the documentation and analysis of business processes with both technical and non-technical audiences, which is a skill that is very useful for Human Resources Managers.
Financial Analyst
Financial Analyst
Those interested in a career as a Financial Analyst may want to consider taking a Business Process Modelling course. Financial Analysts are responsible for analyzing financial data and making recommendations to clients, and a course like this can help Financial Analysts gain a better understanding of how to document and analyze business processes. This course will also teach how to effectively convey the insights gained from the documentation and analysis of business processes with both technical and non-technical audiences, which is a skill that is very useful for Financial Analysts.
For more career information including salaries, visit:
OpenCourser.com/course/nfu15e/business
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Business Process Modelling.
Save
Provides a foundational understanding of business process management and reengineering, with a focus on the latest trends and technologies.
Offers a practical guide to improving business processes, with a focus on techniques and tools for process analysis and optimization.
Save
Provides a practical overview of business process modeling notation (BPMN), a widely-used standard for business process modeling.
Offers an in-depth exploration of business process reengineering, a fundamental approach to redesigning and improving business processes.
Offers a quick reference guide to Lean Six Sigma tools and techniques, which can be used to improve the efficiency and effectiveness of business processes.
Offers a practical guide to business process management, with a focus on improving performance and efficiency.
Offers a simple and straightforward introduction to business process management, making it suitable for beginners or those new to the field.
Save
Provides a strategic perspective on business process management, considering its role in achieving organizational goals and objectives.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/nfu15e/business
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Effort
90 minutes
Level
Introductory
Via
Coursera
Institution
Starweaver
Instructor
Igor Arkhipov
Language
English
Transcript
tiếng Việt
Good to know
Instructs the learner in a process that is industry standard in management consulting
Suitable for learners with no background or those interested in gaining expertise in process optimization and modeling
Delivers tools and notation for the effective representation of complex business processes
Develops understanding of various modeling notations and helps learners select the best fit for their needs
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