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Mark Connolly

Tableau For Healthcare is a course focused on what quality is, why we care about it in healthcare, and how we can best use Tableau to analyze it using different topics like readmissions, ED utilization, mortality, and hypertension management. Please note that while Tableau functionality will be discussed, this is not meant to be an intro to Tableau course - instead it's focused on the leveraging Tableau to analyze quality improvement within health systems and hospitals.

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Tableau For Healthcare is a course focused on what quality is, why we care about it in healthcare, and how we can best use Tableau to analyze it using different topics like readmissions, ED utilization, mortality, and hypertension management. Please note that while Tableau functionality will be discussed, this is not meant to be an intro to Tableau course - instead it's focused on the leveraging Tableau to analyze quality improvement within health systems and hospitals.

This course was created by me - Mark Connolly, MEng. I'm currently a Business Intelligence Lead and co-lead for the virtual Tableau Healthcare User Group. I have over 4 years of experience reporting on quality data using Tableau and over 8 years of experience in the healthcare analytics space in general. I have a Tableau Desktop Certification and recently received a Site Admin badge after completing the Tableau eLearning path.

Beyond my experience working directly with quality data and Tableau, I have also developed internal Tableau training programs and provided 100's (if not 1000's) of hours of training support to analysts both at his current organization and externally.

This course combines two of my passions - helping others with Tableau and healthcare.

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What's inside

Learning objectives

  • Tableau
  • Healthcare analytics
  • Healthcare quality

Syllabus

Have a background knowledge of healthcare analytics - specifically quality, and how Tableau is an important tool to support this work

This video outlines what the Tableau for Healthcare class is all about. Please make sure to download the training QualityDataset.xlsx and Tableau For Healthcare Welcome file in the resources.

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This video outlines the various ways that Tableau is being used in healthcare and opportunities for you to connect with the larger Tableau community.

This video details the importance of quality in healthcare, including what the STEEEP domains are.

This video outlines the 5W's of developing healthcare dashboards - questions and considerations that help us define scope when building dashboards for our internal customers.

This provides a brief wrap up of the background content covered in this section.

This quiz will check comfort with background material before diving into healthcare use cases.

Understand through deep dive examples and use cases how we can use Tableau to analyze different healthcare metrics with Tableau dashboards

This video dives through our first use case we get to dive directly into Tableau. We'll analyze length of stay and create a dashboard to monitor performance over time.

Will assess comfort with reporting on length of stay.

This video dives through one of the more complicated use cases - readmissions. This is admittedly data model heavy but will highlight how we can analyze readmissions. Don't worry if this one is complicated, the rest get easier from here!

The Value of a Readmission Registry

Emergency Throughput is how long patients spend in the ED, this video walks through how we can build dashboards to analyze this key metric.

Will assess comfort using Tableau to analyze ED Throughput.

Mortality is one of the most serious metrics to track within healthcare. We'll walk through the importance of having expected mortality values and build a dashboard to monitor this.

Will assess comfort reporting on mortality with Tableau.

Ambulatory access is how long it takes patients to get appointments but we'll also dive into other related metrics like visit volume and no show rates.

Will assess comfort using Tableau to analyze Ambulatory Access.

Hypertension Management is the first real population health measure we cover and looks at how well we are controlling patient blood pressure.

Will assess comfort using Tableau to analyze Hypertension Management.

Take Home Project
This brief section will wrap up all the content covered in the class and outline additional resources to further learn about healthcare analytics

This video wraps up every thing we've covered in this class. Thanks for participating!

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Introduces Tableau functionality, preparing learners to analyze quality improvement within health systems and hospitals
Taught by Mark Connolly, a business intelligence lead and co-lead for the virtual Tableau Healthcare User Group with over four years of experience reporting on quality data using Tableau
Provides several use cases for deep-diving into Tableau applications within healthcare quality improvement
Teaches the STEEEP domains of quality in healthcare
Builds a foundation of healthcare analytics, specifically quality, before diving into use cases
Provides a quiz to assess comfort with background material before moving into healthcare use cases

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Tableau For Healthcare with these activities:
Review Healthcare Analytics
Tableau is a reporting tool, this activity will help you refresh your Healthcare Analytics knowledge to better leverage the utility of Tableau.
Browse courses on Healthcare Analytics
Show steps
  • Review your notes from previous Healthcare Analytics courses or bootcamps
  • Complete online tutorials on Healthcare Analytics
  • Practice solving Healthcare Analytics case studies
Tableau Tutorial Series
Tableau has a plethora of tutorials to help you master the program. This activity will help you strengthen your understanding of Tableau in a systematic way.
Show steps
  • Take Tableau's free online training courses
  • Follow along with Tableau's video tutorials
  • Create a Tableau dashboard based on the tutorial you followed
Healthcare Analytics Case Study
Tableau is a great tool for analyzing Healthcare Analytics data. This activity will provide you with an opportunity to apply your skills and demonstrate your understanding of the material.
Show steps
  • Choose a Healthcare Analytics dataset
  • Create a Tableau dashboard that visualizes the data
  • Write a report that interprets the results of your analysis
Four other activities
Expand to see all activities and additional details
Show all seven activities
Tableau Study Group
Learning with others can help everyone perform better. This activity will help you to work together with other Tableau users.
Show steps
  • Find a group of Tableau users to study with
  • Meet regularly to discuss Tableau topics
  • Work together on Tableau projects
  • Share tips and tricks with each other
Tableau User Group Meeting
Tableau User Groups are a great way to network with other Tableau users who work in your industry. This activity will help you to stay up-to-date on the latest Tableau trends and learn from other users.
Show steps
  • Find a Tableau User Group in your area
  • Attend a Tableau User Group meeting
  • Network with other Tableau users
Healthcare Analytics Dashboard
Tableau is a great way to create data visualizations. This activity will give you the opportunity to build a Tableau dashboard that you can use to track and analyze your own Healthcare Analytics data.
Show steps
  • Identify the data you want to track
  • Create a Tableau dashboard to visualize the data
  • Use the dashboard to track and analyze your data
Tableau Resources
Tableau provides a variety of resources that can help you learn about the software. This activity will help you to find and organize these resources so that you can easily access them when you need them.
Show steps
  • Find Tableau tutorials and documentation
  • Bookmark Tableau's community forum
  • Follow Tableau on social media

Career center

Learners who complete Tableau For Healthcare will develop knowledge and skills that may be useful to these careers:
Clinical Data Analyst
Clinical Data Analysts collect, analyze, and interpret patient data to support clinical decisions and improve patient care. By taking the Tableau for Healthcare course, you will gain the skills necessary to use Tableau to analyze different healthcare metrics and create dashboards to monitor performance over time. This will allow you to provide valuable insights to healthcare providers and help improve patient outcomes.
Healthcare Quality Analyst
Healthcare Quality Analysts are responsible for evaluating the quality of healthcare services. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify areas for improvement. This will allow you to develop and implement quality improvement initiatives that can help to improve patient care.
Healthcare Data Analyst
Healthcare Data Analysts use data to improve the quality and efficiency of healthcare delivery. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze a variety of healthcare data, including quality, utilization, and financial data. This will enable you to identify trends, develop insights, and make recommendations that can help improve patient care.
Health Information Manager
Health Information Managers are responsible for managing and protecting patient health information. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to create dashboards and reports that can be used to track and monitor patient care. This will help you to ensure that patient information is accurate, complete, and secure.
Healthcare Consultant
Healthcare Consultants provide advice and guidance to healthcare organizations on how to improve their operations and performance. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify areas for improvement. This will allow you to develop and implement recommendations that can help healthcare organizations improve patient care and reduce costs.
Medical Records Technician
Medical Records Technicians are responsible for managing and organizing patient health information. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to create dashboards and reports that can be used to track and monitor patient care. This will help you to ensure that patient information is accurate, complete, and secure.
Healthcare Administrator
Healthcare Administrators plan, organize, and direct the operations of healthcare organizations. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify areas for improvement. This will allow you to develop and implement policies and procedures that can help healthcare providers improve patient care and reduce costs.
Pharmaceutical Sales Representative
Pharmaceutical Sales Representatives sell and market pharmaceuticals to healthcare providers. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify trends. This will allow you to develop and market pharmaceutical products that are tailored to the needs of healthcare providers and patients.
Public Health Analyst
Public Health Analysts collect, analyze, and interpret data to identify and address public health issues. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify trends. This will allow you to develop and implement public health programs that are tailored to the needs of your community.
Health Educator
Health Educators provide education and support to individuals and communities to help them make healthy choices. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify trends. This will allow you to develop and deliver health education programs that are tailored to the needs of your audience.
Health Insurance Underwriter
Health Insurance Underwriters assess and evaluate the risk of insuring individuals and groups for health insurance. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify trends. This will allow you to develop and implement underwriting guidelines that are fair and equitable.
Healthcare Policy Analyst
Healthcare Policy Analysts analyze and develop policies that affect the healthcare system. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify trends. This will allow you to develop and advocate for policies that improve the quality and efficiency of healthcare.
Healthcare Market Researcher
Healthcare Market Researchers conduct research to identify and understand the needs of healthcare consumers. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify trends. This will allow you to develop and implement marketing campaigns that are targeted to the needs of your audience.
Healthcare Economist
Healthcare Economists analyze the economic impact of healthcare policies and programs. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to analyze healthcare data and identify trends. This will allow you to develop and evaluate economic models that can help policymakers make informed decisions about healthcare.
Healthcare Data Scientist
Healthcare Data Scientists use data science techniques to analyze healthcare data and identify patterns and trends. By taking the Tableau for Healthcare course, you will gain the skills to use Tableau to visualize and analyze healthcare data. This will allow you to develop and implement data science models that can help healthcare providers improve patient care and reduce costs.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Tableau For Healthcare.
Focuses on the principles of effective data visualization. It provides guidance on selecting the appropriate charts and graphs for different types of data and audiences. Understanding these principles can enhance the effectiveness of healthcare data visualization.
Provides a comprehensive overview of the challenges facing the healthcare system in the United States and offers recommendations for how to improve quality.
Provides a comprehensive overview of patient safety, covering topics such as risk assessment, error prevention, and quality improvement. It valuable resource for anyone interested in learning more about this field.
Provides practical guidance on measuring and improving hospital performance. It includes case studies and examples from leading healthcare organizations. This resource can supplement the course by providing real-world examples of healthcare quality improvement efforts.
Provides a framework for understanding why successful companies can fail when confronted with disruptive technologies. It valuable read for anyone interested in the future of healthcare and the challenges facing healthcare organizations.
Offers a broader perspective on healthcare informatics, covering topics such as electronic health records, health information exchange, and the use of technology to improve healthcare delivery. It can provide a useful background for understanding the role of data analytics in healthcare.
Discusses the challenges that established companies face when disruptive technologies emerge. It classic work on innovation and can provide valuable insights for those involved in healthcare analytics and the adoption of new technologies within the healthcare industry.
While not directly related to healthcare analytics, this book provides valuable skills for effective communication and conflict resolution. These skills are essential for healthcare professionals and analysts working in a collaborative environment.
Explores the future of medicine and the role of technology in transforming healthcare. While not directly related to healthcare analytics, it can provide insights into the broader context of healthcare innovation and the importance of embracing new technologies.
Is the official guide to Tableau. It provides a comprehensive overview of the software, including how to use it for data analysis.
Provides a practical guide to using healthcare analytics to make better decisions. It covers a wide range of topics, including data collection, analysis, and interpretation.

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