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Kevin Wallace Training, LLC

Get Ready to Crush Your Cisco2 Exam

Cisco’s CLCOR exam acts as the core exam for the CCNP Collaboration certification, and it also acts as the qualification exam for both the CCIE Collaboration lab.

This course is designed to prepare you for version 1.2 of Cisco's 350-801 exam.

Guiding you through your journey is award-winning instructor and CCIEx2 Lifetime Emeritus #7945 Kevin Wallace. Kevin is a 2x Distinguished Speaker at Cisco Live and has written multiple Cisco Press books.

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Get Ready to Crush Your Cisco2 Exam

Cisco’s CLCOR exam acts as the core exam for the CCNP Collaboration certification, and it also acts as the qualification exam for both the CCIE Collaboration lab.

This course is designed to prepare you for version 1.2 of Cisco's 350-801 exam.

Guiding you through your journey is award-winning instructor and CCIEx2 Lifetime Emeritus #7945 Kevin Wallace. Kevin is a 2x Distinguished Speaker at Cisco Live and has written multiple Cisco Press books.

Animations, demonstrations, memory aids, and real-life stories all come together in this course to create the connective tissue you need to understand the interrelationships between all of the topics on the CLCOR v1.2 exam blueprint.

You’ll validate your learning with quiz questions following each lesson. Then challenge yourself with a comprehensive practice exam after completing the course.

What You’ll Get:

  • 12.5 hours of instruction from Kevin Wallace, CCIEx2 Lifetime Emeritus #7945 covering every topic on Cisco’s CLCOR (350-801) v1.2 exam blueprint

  • Lesson quizzes to confirm your understanding of each topic

  • A comprehensive practice exam to reveal any weak spots you might have before taking the “real thing”

  • Resources for getting hands-on practice, at no charge from Cisco's publicly available sandboxes.

What Other Students Are Saying:

  • “Fantastic class with one of the best Cisco teachers I have encountered.” – Bob R.

  • "The instructor explains the subjects very well, and it’s the easiest I've found out of all the courses I've watched." - Michael R.

  • "Great course. Kevin Wallace is the best teacher I’ve found when it comes to Cisco training." - Greg L.

  • "Kevin is the best. Clear and detailed explanations, useful quizzes, everything you need to pass the exam." - Mirko S.

  • "Honestly, this course was probably the best course I have personally taken on Udemy." -Deric C.

Who this Course is for:

  • Cisco CCNP Collaboration certification candidates

  • Cisco CCIE Collaboration certification candidates

  • Collaboration professionals desiring to update their skills on topics such as Cisco Webex

What is primarily taught in your course: CCNP Collaboration

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What's inside

Learning objectives

  • This course is designed to fully prepare you for cisco’s clcor (350-801) v1.2 exam
  • Fundamentals of cisco collaboration
  • Elements of collaboration design
  • Cucm initial configuration
  • Collaboration products and services
  • Collaboration endpoints
  • Voice gateways
  • Media resources
  • Call control theory and configuration
  • Quality of service (qos) theory and configuration
  • Cisco unity connection (cuc)
  • Cisco webex
  • Exam preparation strategies
  • Show more
  • Show less

Syllabus

1.2.3 Sizing
Module 0: Course Introduction
Welcome to the Course!
Module 1 Introduction: Introducing Cisco Collaboration Technologies
Read more
Module 1 - Lesson 1: Fundamentals of Cisco Collaboration
1.1.1 Traditional Telephony Networks
1.1.2 Voice Digitization
1.1.3 Overview of Cisco Unified Communications Components
1.1.4 Cisco Unified Communications Manager (CUCM)
1.1.5 Cisco Unity Connection (CUC)
1.1.6 Cisco IP Phones
1.1.7 Cisco Expressway
1.1.8 Cisco IOS Gateways
1.1.9 Cisco Unified Border Element (CUBE)
1.1.10 Cisco Unified Communications Manager Express (CUCME)
1.1.11 Cisco Unity Express (CUE)
1.1.12 Cisco Webex
Module 1 - Lesson 1: Quiz
Module 1 - Lesson 2: Elements of a Collaboration Design
1.2.1 Software Licensing
1.2.2 Bandwidth
1.2.4 Redundancy
1.2.5 Disaster Recovery
1.2.6 Dial Plan
1.2.7 Security Options
1.2.8 TCP and TLS Handshakes
Module 1 - Lesson 2: Quiz
Module 2 Introduction: Cisco Unified Communications Manager (CUCM)
Module 2 - Lesson 1: CUCM Initial Configuration
2.1.1 CUCM Installation
2.1.2 Enterprise and Service Parameters
2.1.3 CUCM and Date-Time Groups
2.1.4 Media Resource Groups and Lists
2.1.5 Locations
2.1.6 Regions
2.1.7 Device Pools
2.1.8 Partitions and Calling Search Spaces
2.1.9 End Users
Module 2 - Lesson 1: Quiz
Module 2 - Lesson 2: Collaboration Protocols and Services
2.2.1 CDP and LLDP
2.2.2 DHCP
2.2.3 TFTP
2.2.4 NTP
2.2.5 Digital Certificates
2.2.6 LDAP
2.2.7 DNS
2.2.8 SNMP
Module 2 - Lesson 2: Quiz
Module 2 - Lesson 3: Endpoints
2.3.1 SIP Call Setup
2.3.2 SIP Hold, Resume, and Transfer
2.3.3 Manual Installation of a SIP Endpoint
2.3.4 Self-Provisioning of a SIP Endpoint
2.3.5 Bulk Endpoint Additions with BAT
2.3.6 Common Endpoint Troubleshooting Issues
2.3.7 SIP OAuth
2.3.8 Webex Device Onboarding
Module 2 - Lesson 3: Quiz
Module 3 Introduction: Gateways and Media Resources
Module 3 - Lesson 1: Gateways
3.1.1 Overview of T1 and E1 Circuits
3.1.2 H.323 Gateway Configuration - Part 1 of 3
3.1.3 H.323 Gateway Configuration - Part 2 of 3
3.1.4 H.323 Gateway Configuration - Part 3 of 3
3.1.5 MGCP Gateway Configuration
Module 3 - Lesson 1: Quiz
Module 3 - Lesson 2: Media Resources
3.2.1 Selecting Media Resources
3.2.2 Configuring Media Resources
Module 3 - Lesson 2: Quiz
Module 4 Introduction: CUCM Call Control
Module 4 - Lesson 1: Call Control Theory
4.1.1 Call Flow Terminology
4.1.2 The Need for Digit Manipulation
4.1.3 Digit Manipulation Options
Module 4 - Lesson 1: Quiz
Module 4 - Lesson 2: Call Control Configuration
4.2.1 Standard Local Route Groups
4.2.2 Translation Patterns
4.2.3 SIP Route Patterns
4.2.4 Route Pattern Wildcards and Special Characters
Module 4 - Lesson 2: Quiz
Module 5 Introduction: Quality of Service (QoS)
Module 5 - Lesson 1: QoS Fundamentals
5.1.1 Issues with Voice Quality
5.1.2 Quality of Service Mechanisms
5.1.3 Quality of Service Markings
5.1.4 Weighted Random Early Detection
5.1.5 Queuing
5.1.6 Quality of Service Recommendations
Module 5 - Lesson 1: Quiz
Module 5 - Lesson 2: QoS Configuration
5.2.1 Router QoS Configuration
5.2.2 Switch QoS Configuration

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Taught by a 2x Distinguished Speaker at Cisco Live and CCIEx2 Lifetime Emeritus, which suggests a high level of expertise and industry recognition
Includes resources for hands-on practice using Cisco's publicly available sandboxes, which allows learners to apply their knowledge in a practical environment
Covers topics such as CUCM, Cisco Unity Connection, and Cisco Webex, which are essential for collaboration professionals and those seeking certification
Includes lesson quizzes and a comprehensive practice exam, which helps learners validate their understanding and identify areas for improvement
Focuses on version 1.2 of the Cisco 350-801 exam, which means that learners seeking certification should ensure that this is the most current version
Requires familiarity with Cisco collaboration technologies, which may necessitate additional learning for individuals new to the field

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in CLCOR (350-801) v1.2 Video Training Series with these activities:
Review Networking Fundamentals
Reinforce your understanding of networking concepts to better grasp the underlying infrastructure of Cisco Collaboration solutions.
Browse courses on TCP/IP
Show steps
  • Review the OSI model and TCP/IP suite.
  • Practice subnetting exercises.
  • Research common routing protocols.
Read 'CCNP Collaboration CLCOR 350-801 Official Cert Guide'
Supplement the video training with the official certification guide to reinforce concepts and identify areas for further study.
Show steps
  • Read each chapter corresponding to the course modules.
  • Complete the chapter review questions.
  • Take the practice exams included in the book.
Configure CUCM in a Sandbox Environment
Gain hands-on experience configuring Cisco Unified Communications Manager (CUCM) to solidify your understanding of the concepts covered in the course.
Show steps
  • Access a Cisco Collaboration sandbox environment.
  • Configure basic CUCM settings, such as date/time groups and regions.
  • Add and configure IP phones.
  • Implement a simple dial plan.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a Network Diagram
Visualize a typical Cisco Collaboration deployment to better understand the relationships between different components.
Show steps
  • Research a typical Cisco Collaboration deployment architecture.
  • Use a diagramming tool to create a visual representation of the network.
  • Label all components and connections clearly.
Follow Cisco Support Community Tutorials
Learn from real-world scenarios and troubleshooting tips shared by Cisco experts and community members.
Show steps
  • Search the Cisco Support Community for tutorials related to specific CLCOR topics.
  • Follow the steps outlined in the tutorials to configure or troubleshoot a specific feature.
  • Document your findings and any challenges encountered.
Explore 'Cisco Collaboration System 12.x Architecture'
Gain a deeper understanding of the Cisco Collaboration architecture to improve your design and troubleshooting skills.
Show steps
  • Read the chapters related to the specific technologies covered in the course.
  • Take notes on key architectural concepts and design considerations.
  • Compare the architecture described in the book to the configurations you have implemented in the sandbox environment.
Design a Collaboration Solution for a Small Business
Apply your knowledge to design a complete Cisco Collaboration solution for a hypothetical small business, including requirements gathering, component selection, and configuration planning.
Show steps
  • Define the requirements of the small business, including the number of users, call volume, and desired features.
  • Select the appropriate Cisco Collaboration components to meet the requirements.
  • Create a detailed configuration plan, including IP addressing, dial plan, and security settings.
  • Document your design and justify your choices.

Career center

Learners who complete CLCOR (350-801) v1.2 Video Training Series will develop knowledge and skills that may be useful to these careers:
Voice Engineer
A Voice Engineer designs, implements, and maintains voice communication systems within an organization, ensuring clear and reliable voice services. Their work often involves configuring voice gateways, managing call routing, and optimizing voice quality. This course is extremely useful for a Voice Engineer, as it covers all the core topics of Cisco collaboration. The course provides a deep understanding of Cisco CUCM configuration, voice gateways, call control theory, and Quality of Service (QoS), which are directly applicable to a Voice Engineer's daily work. This training helps a Voice Engineer understand the interrelationships between all of the components of a modern voice network.
Unified Communications Engineer
A Unified Communications Engineer specializes in the design, deployment, and maintenance of unified communication systems, like Cisco's collaboration suite. The role focuses on integrating various communication tools, such as voice, video, and messaging, into a seamless experience. This course is directly applicable to this role, as it covers CUCM initial configuration, collaboration protocols, Cisco Unity Connection, and Cisco Webex. The course's comprehensive approach that includes collaboration design elements, call control, and endpoints helps a Unified Communications Engineer build the foundation needed for success. This training is suitable for a Unified Communications Engineer looking to deepen their understanding of all of the components of a unified communications system.
Network Engineer
A Network Engineer designs, implements, and maintains an organization's network infrastructure, ensuring reliable and efficient communication across the network. This role includes configuring network devices, troubleshooting connectivity issues, and optimizing network performance. This course helps build a foundation in Cisco collaboration technologies, including CUCM, voice gateways, and media resources. The course's focus on call control, quality of service including QoS configuration, prepares a network engineer for managing voice and multimedia traffic on the network. A strong understanding of SIP and Webex device onboarding, which this course provides, helps the network engineer with the modern collaboration implementations.
Collaboration Architect
A Collaboration Architect is responsible for designing and planning an organization's collaboration infrastructure, integrating various communication technologies to create a robust and user-friendly environment. This role involves understanding business needs, choosing appropriate technologies, and developing a secure, scalable architecture. This course helps develop an understanding of Cisco collaboration technologies, including CUCM installation and configuration, call control theory, and Quality of Service, all of which are essential for designing a robust collaboration system for a Collaboration Architect. Furthermore, the course's coverage of Cisco Webex and collaboration design elements helps a Collaboration Architect make informed decisions about technology selection. Those in this field who take this course will have a leg up on their peers.
Telecommunications Analyst
A Telecommunications Analyst evaluates, optimizes, and maintains an organization's telecommunications systems, ensuring reliable, cost effective, communication services. They analyze system performance, troubleshoot technical issues, and recommend improvements to meet business communication needs. This course would be useful for a Telecommunications Analyst, particularly its focus on Cisco collaboration, call control theory, and quality of service. The course covers important components like CUCM, voice gateways, and Cisco Webex, giving a Telecommunications Analyst the background information they need to monitor and optimize telecommunication systems. A Telecommunications Analyst will also need the expertise in design, sizing, and redundancy that this course provides.
Network Administrator
A Network Administrator is responsible for the day-to-day maintenance and operation of an organization's network infrastructure, ensuring its smooth and consistent performance. This includes monitoring network activity, troubleshooting issues, and ensuring the network's security and performance. This course may be useful for a Network Administrator who wants to gain expertise in Cisco collaboration technologies, including CUCM, voice gateways, and media resources. The course includes topics such as call control, quality of service, and collaboration design elements, which can help a Network Administrator manage a voice and video network. A Network Administrator will also benefit from the course's coverage on endpoints, particularly in troubleshooting.
Systems Engineer
A Systems Engineer focuses on the design, implementation, integration, and support of complex systems and software. They often work on a wide range of projects, ensuring that systems meet specified requirements and function smoothly. This course may be useful for a Systems Engineer, providing a solid understanding of Cisco collaboration elements, call control configuration, quality of service, and Cisco Webex. The course content will help a Systems Engineer work more effectively with voice and video systems, and the topics here, such as CUCM installation and initial configuration will help with deployment. The course's focus on the interrelationships between all topics will be useful for a Systems Engineer.
Telecommunications Technician
A Telecommunications Technician installs, maintains, and repairs telecommunications equipment and systems, such as phone systems and network infrastructure. They work with a range of hardware and software, ensuring that communication systems operate effectively. This course will be useful to a Telecommunications Technician, providing knowledge related to Cisco collaboration technologies, voice gateways, call control, and quality of service. This course, especially its coverage of CUCM initial configuration, will allow a Telecommunications Technician to work more efficiently with Cisco hardware and software. Knowledge of collaboration design and the interrelation between topics will assist in troubleshooting.
Network Consultant
A Network Consultant provides expert advice and guidance on network design, implementation, and optimization to various organizations and clients. They typically assess existing network infrastructures, identify areas for improvement, and recommend appropriate solutions. This course may be useful for a Network Consultant, particularly the training on Cisco collaboration technologies such as Cisco Webex, CUCM, voice gateways, and media resources. The course's focus on collaboration design elements, call control, and quality of service could be helpful for a Network Consultant who needs to design and implement voice and video networks. This course may also be helpful for troubleshooting.
Technical Support Engineer
A Technical Support Engineer provides advanced technical support and solutions to customers, diagnosing complex issues, and ensuring customer satisfaction with products and services. This role demands strong problem solving skills, often involving troubleshooting hardware, software, and network issues. This course may help a Technical Support Engineer, particularly the sections that cover Cisco collaboration technologies, including CUCM, voice gateways, and media resources. The course material may be useful for diagnosing issues with voice and video systems. The lessons covering call control theory, endpoints, and troubleshooting will also be beneficial to a Technical Support Engineer.
Solutions Architect
A Solutions Architect designs and implements comprehensive IT solutions that meet business needs, requiring a deep understanding of both technology and business strategy. This involves choosing appropriate technologies, developing system architectures, and integrating various components. This course may be beneficial for a Solutions Architect who wishes to have a better understanding of Cisco collaboration technologies. The course covers topics such as CUCM, voice gateways, and Cisco Webex, providing valuable insight into how these systems are designed, implemented, and integrated. This course will help round out a Solutions Architect's knowledge.
Cloud Solutions Engineer
A Cloud Solutions Engineer designs, deploys, and manages cloud-based solutions, integrating various cloud services to meet business requirements. They often work with technologies like AWS, Azure, and Google Cloud, ensuring scalable and reliable cloud infrastructure. This course may be beneficial for a Cloud Solutions Engineer, as it provides an understanding of Cisco collaboration technologies, including Cisco Webex, which is often integrated with cloud services. The course's coverage of collaboration design elements, call control, and endpoints could be useful for a Cloud Solutions Engineer working with cloud-based communication systems. Those in this field might consider taking this course.
Technical Trainer
A Technical Trainer designs and delivers training programs on technical topics, educating employees or customers on the efficient and effective use of various technologies. They create training materials, conduct workshops, and evaluate the effectiveness of their training programs. This course may be useful for a Technical Trainer who trains individuals on Cisco collaboration technologies. The topics in this course, including CUCM, voice gateways, and Cisco Webex, are important elements on which to build the foundation for technical training. The instructor's approach toward training, according to testimonials, and the course's structure might also serve as inspiration for a Technical Trainer.
IT Support Specialist
An IT Support Specialist provides technical assistance to users, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems. This includes helping users with connectivity, applications, and other technology related problems. This course may be useful for an IT Support Specialist, giving them knowledge of Cisco collaboration technologies, voice gateways, media resources, and Cisco Webex. The course will help an IT Support Specialist diagnose and resolve issues related to Cisco collaboration. Understanding topics such as call control theory and network protocols of a Cisco collaboration system will be beneficial in their day to day work.
IT Project Manager
An IT Project Manager plans, executes, and closes IT projects, ensuring they are completed on time, within budget, and meet the project's goals. This includes managing resources, overseeing team members, and communicating progress to stakeholders. This course may be helpful for an IT Project Manager who is working on projects involving Cisco collaboration technologies. The course provides training on the core elements of the Cisco collaboration suite. This course can be helpful for an IT Project Manager to understand the complex technical details that might be important for the project.

Reading list

We've selected one books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in CLCOR (350-801) v1.2 Video Training Series.
Is the official certification guide for the CLCOR 350-801 exam. It covers all the exam topics in detail, providing a comprehensive understanding of Cisco Collaboration technologies. It valuable resource for exam preparation and serves as a useful reference guide during and after the course. This book is commonly used by candidates preparing for the CCNP Collaboration certification.

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