This course will teach you how to communicate professionally in multiple settings and through multiple channels such as email, text, phone, and in-person.
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This course will teach you how to communicate professionally in multiple settings and through multiple channels such as email, text, phone, and in-person.
This course will teach you how to communicate professionally in multiple settings and through multiple channels such as email, text, phone, and in-person.
In this course, Enhancing Business Communication Skills, you'll learn to elevate your professional communication abilities, vital for success in your career. Dr. Dustin York, an esteemed professor and award-winning trainer, provides a comprehensive roadmap to enhance your communication skills in the workplace. Dr. York begins by delineating the four primary areas critical for improving professional communication, including writing and presentations. He then guides you through the process of mastering effective email communication, utilizing collaboration tools, and facilitating productive virtual meetings. Furthermore, Dr. York shares invaluable strategies for fostering successful group communication and enhancing collaboration in the workplace. By the end of this course, you'll be equipped with actionable lessons to enhance your professional communication skills, empowering you to excel in your career endeavors.
What's inside
Syllabus
Introduction
Types of Workplace Communication
Digital Communication
Working with Others
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Syllabus
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Activities
Organize and review your course materials
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Reviewing your notes and assignments will help you to better understand the material and will prepare you for exams and assignments.
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Study Skills
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Organize your notes and assignments by topic.
-
Review your notes and assignments regularly.
-
Create a study guide to help you prepare for exams.
Communication Skills for Dummies
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Reviewing this book can provide you with a practical understanding of various communication skills which can be applied throughout your course.
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-
Read chapters 1-3 to understand the fundamentals of communication.
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Complete the exercises at the end of each chapter to practice your skills.
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Reflect on how you can apply the concepts to your own communication.
Watch a tutorial on how to give a presentation
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Watching a tutorial on how to give a presentation can help you improve your skills and feel more confident when presenting in front of others.
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Presentation Skills
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Find a tutorial on a topic that you're interested in.
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Watch the tutorial and take notes on the key points.
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Practice giving a presentation.
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Practice active listening skills
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Practicing active listening skills can help you improve your ability to understand and respond to others in a professional setting.
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Active Listening
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Find a partner to practice with.
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Take turns speaking and listening.
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Focus on understanding the other person's perspective.
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Summarize what the other person has said to show that you were listening.
Develop a communication plan for a project
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Developing a communication plan for a project can help you improve your ability to plan and execute effective communication strategies.
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Communication Plan
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Identify the stakeholders for the project.
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Determine the key messages that need to be communicated.
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Develop a communication schedule.
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Create a communication budget.
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Evaluate the effectiveness of the communication plan.
Create a blog post about your favorite communication strategy
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Creating a blog post about your favorite communication strategy can help you solidify your understanding of the strategy and how to apply it in different contexts.
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Communication Strategy
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-
Choose a communication strategy that you're familiar with.
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Write a blog post that explains the strategy, its benefits, and how to use it effectively.
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Share your blog post with others and get feedback.
Participate in a public speaking competition
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Participating in a public speaking competition can help you improve your confidence and presentation skills.
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Public Speaking
Show steps
-
Find a public speaking competition to participate in.
-
Prepare your speech.
-
Practice your delivery.
-
Compete in the competition.
Organize and review your course materials
Show steps
Reviewing your notes and assignments will help you to better understand the material and will prepare you for exams and assignments.
Browse courses on
Study Skills
Show steps
- Organize your notes and assignments by topic.
- Review your notes and assignments regularly.
- Create a study guide to help you prepare for exams.
Communication Skills for Dummies
Show steps
Reviewing this book can provide you with a practical understanding of various communication skills which can be applied throughout your course.
Show steps
- Read chapters 1-3 to understand the fundamentals of communication.
- Complete the exercises at the end of each chapter to practice your skills.
- Reflect on how you can apply the concepts to your own communication.
Watch a tutorial on how to give a presentation
Show steps
Watching a tutorial on how to give a presentation can help you improve your skills and feel more confident when presenting in front of others.
Browse courses on
Presentation Skills
Show steps
- Find a tutorial on a topic that you're interested in.
- Watch the tutorial and take notes on the key points.
- Practice giving a presentation.
Practice active listening skills
Show steps
Practicing active listening skills can help you improve your ability to understand and respond to others in a professional setting.
Browse courses on
Active Listening
Show steps
- Find a partner to practice with.
- Take turns speaking and listening.
- Focus on understanding the other person's perspective.
- Summarize what the other person has said to show that you were listening.
Develop a communication plan for a project
Show steps
Developing a communication plan for a project can help you improve your ability to plan and execute effective communication strategies.
Browse courses on
Communication Plan
Show steps
- Identify the stakeholders for the project.
- Determine the key messages that need to be communicated.
- Develop a communication schedule.
- Create a communication budget.
- Evaluate the effectiveness of the communication plan.
Create a blog post about your favorite communication strategy
Show steps
Creating a blog post about your favorite communication strategy can help you solidify your understanding of the strategy and how to apply it in different contexts.
Browse courses on
Communication Strategy
Show steps
- Choose a communication strategy that you're familiar with.
- Write a blog post that explains the strategy, its benefits, and how to use it effectively.
- Share your blog post with others and get feedback.
Participate in a public speaking competition
Show steps
Participating in a public speaking competition can help you improve your confidence and presentation skills.
Browse courses on
Public Speaking
Show steps
- Find a public speaking competition to participate in.
- Prepare your speech.
- Practice your delivery.
- Compete in the competition.
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