Managing Hybrid Teams from Coursera

Managing hybrid teams is an essential skill in today’s evolving workplace. This course equips you with the knowledge and tools needed to lead effectively in a hybrid environment, balancing the needs of in-office and remote team members while fostering collaboration and productivity. You’ll gain insights into the principles and benefits of hybrid working models and the characteristics that make them successful.

The course begins by exploring the fundamentals of hybrid working, including its defining characteristics and why it appeals to employees and organizations. You’ll dive into the skills and strategies needed to support hybrid work schedules, handle the transition to hybrid workplaces, and establish models that ensure success. Leadership in hybrid teams and accountability frameworks are key focus areas, equipping you with the ability to build trust and maintain high performance across geographically distributed teams.

Throughout the course, you’ll tackle challenges like communication gaps, maintaining team cohesion, and ensuring accountability in a hybrid setup. Practical case studies and actionable tips will help you apply the concepts learned to real-world scenarios, creating a workplace culture that thrives despite physical distances.

This course is designed for managers, team leads, and HR professionals aiming to optimize hybrid work setups. No prior experience in hybrid management is required, but basic knowledge of team dynamics and workplace leadership will be beneficial.

What's inside

Syllabus

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Read about what's good

what should give you pause

and possible dealbreakers

Provides actionable tips and practical case studies, which helps learners apply concepts to real-world scenarios and create a thriving workplace culture

Explores the fundamentals of hybrid working, including its characteristics and appeal, which is essential for understanding the modern workplace

Focuses on leadership in hybrid teams and accountability frameworks, equipping learners with the ability to build trust and maintain high performance across distributed teams

Tackles challenges like communication gaps and maintaining team cohesion, which are common issues in hybrid setups that require proactive management

Requires basic knowledge of team dynamics and workplace leadership, which may necessitate additional learning for individuals new to management roles

Reviews summary

Practical guide to managing hybrid teams

According to learners, this course offers a positive, practical overview of managing hybrid teams, providing actionable strategies that can be applied immediately. Many found it an excellent introduction, particularly helpful for those new to leading mixed remote and in-office groups, addressing key issues like communication gaps and accountability frameworks. However, some experienced managers felt the content was too basic, wishing for more advanced strategies or deeper dives into specific topics like technology or metrics. Overall, it's seen as a strong starting point for navigating the challenges of the modern hybrid workplace.

Good introduction for new hybrid leaders

"Gave me a solid foundation in understanding the dynamics of hybrid work."

"As a new manager of a hybrid team, this was an excellent starting point."

"Provides a great overview if you're new to managing distributed teams."

Addresses key issues like communication, trust

"The section on maintaining trust and accountability was particularly valuable."

"Helped me understand and bridge potential communication gaps effectively."

"Appreciated the focus on keeping the team connected despite distance."

Actionable advice for daily work

"I found the tips immediately applicable to my team's challenges."

"This course provided practical tools and strategies I could use right away."

"Really helped me implement better practices for communication and collaboration."

Some topics could benefit from deeper dive

"Wished there was more detail on technology tools for collaboration."

"Could use more advanced case studies or metrics discussions."

"Felt some areas were just skimmed over, needing more practical examples."

Experienced managers might find it too fundamental

"Content felt quite basic; not much new for an experienced manager."

"Good for beginners, but I was hoping for more depth after years in management."

"If you've read a few articles on hybrid work, this might be too introductory."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Managing Hybrid Teams with these activities:

Read 'Remote: Office Not Required'

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Establish a solid foundation in remote work principles before diving into hybrid team management.

View Remote on Amazon

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Obtain a copy of 'Remote: Office Not Required'.
Read the book, taking notes on key concepts.
Reflect on how these concepts apply to hybrid teams.

Brush up on your communication skills

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Improve your ability to communicate effectively, a crucial skill for managing hybrid teams.

Browse courses on Effective Communication

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Review active listening techniques.
Practice clear and concise writing.
Role-play difficult conversations.

Assess your team's current hybrid setup

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Evaluate your team's current hybrid work arrangement to identify strengths and areas for improvement.

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Survey team members about their hybrid work experience.
Analyze the survey results to identify trends.
Present your findings to the team and solicit feedback.

Four other activities

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Develop a hybrid team communication guide

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Create a comprehensive guide to improve communication within your hybrid team.

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Research best practices for hybrid team communication.
Outline the key sections of your communication guide.
Write the content, incorporating examples and templates.
Share the guide with your team and gather feedback.

Read 'The Hybrid Workplace: How to Create a Sustainable and High-Performing Work Environment'

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Gain practical insights into designing and implementing a successful hybrid workplace strategy.

View Bring Work to Life by Bringing Life to Work: A... on Amazon

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Obtain a copy of 'The Hybrid Workplace'.
Read the book, focusing on actionable strategies.
Apply the concepts to your team's hybrid setup.

Develop a hybrid team playbook

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Create a comprehensive playbook outlining your team's hybrid work policies and procedures.

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Define the scope and objectives of the playbook.
Gather input from team members and stakeholders.
Draft the playbook, including policies, guidelines, and resources.
Review and revise the playbook based on feedback.
Distribute the playbook to the team and provide training.

Share your hybrid team management knowledge

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Reinforce your learning by mentoring others on hybrid team management best practices.

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Offer to mentor junior managers or team leads.
Share your insights and experiences with hybrid teams.
Provide guidance and support to your mentees.

Career center

Learners who complete Managing Hybrid Teams will develop knowledge and skills that may be useful to these careers:

Human Resources Manager

Human Resources Managers play a crucial role in shaping workplace policies and ensuring employee well-being. Managing hybrid teams effectively is a modern challenge that this course addresses directly. As a Human Resources Manager, you can apply the principles and benefits of hybrid working models gleaned from this course. The course helps HR professionals optimize hybrid work setups, providing a framework for addressing communication gaps and maintaining team cohesion. With the insights from this course, the Human Resources Manager will be able to establish models that will ensure success.

See salaries and explore the career path for Human Resources Manager

Team Leader

The role of a Team Leader involves guiding a group towards common goals, and this course directly addresses the challenges of modern team leadership. As a Team Leader, managing hybrid teams is an essential component of ensuring productivity and cohesion. You can apply the insights from this course into hybrid working models, supporting hybrid work schedules, and handling transitions to hybrid workplaces. The strategies taught in this course for maintaining accountability across geographically distributed teams are very helpful for a Team Leader.

See salaries and explore the career path for Team Leader

Remote Work Consultant

Remote Work Consultants specialize in advising companies on how to implement and optimize remote work policies and practices. Remote Work Consultants need to understand the principles and benefits of hybrid working models. A Remote Work Consultant may be interested in this course to learn how to support hybrid work schedules. This is a key component of developing and implementing effective remote work strategies for organizations.

See salaries and explore the career path for Remote Work Consultant

Project Manager

Project Managers are often responsible for overseeing teams that are geographically distributed, making 'Managing Hybrid Teams' highly relevant. Project Managers need to ensure clear communication and accountability across all team members, which are key focus areas in the course. You can leverage the skills and strategies discussed in this course to support hybrid work schedules and to handle the transition to hybrid workplaces. The discussion of leadership in hybrid teams and accountability frameworks will provide a knowledge base for a Project Manager.

See salaries and explore the career path for Project Manager

Digital Workplace Manager

Digital Workplace Managers are responsible for creating and maintaining the technology infrastructure that supports remote and hybrid work. This course helps Digital Workplace Managers in supporting hybrid work schedules. The discussion of communication gaps or maintaining team cohesion is very helpful for a Digital Workplace Manager. Digital Workplace Managers need to ensure clear communication and accountability across all team members, which are key focus areas in this course.

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Management Consultant

Management Consultants advise organizations on how to improve efficiency and effectiveness. This course is beneficial because hybrid work models are increasingly becoming a core component of organizational strategy. A Management Consultant can use the insights from this course to guide companies through the transition to hybrid workplaces and establish successful hybrid models. The skills and strategies discussed in this course for supporting hybrid work schedules are very helpful for a Management Consultant.

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Chief People Officer

Chief People Officers align people strategy with business goals, and this course is relevant because it addresses the growing importance of hybrid work models. A Chief People Officer can use the insights gleaned from this course to optimize hybrid work setups. This course helps build trust and maintain high performance across geographically distributed teams. This is very important for a Chief People Officer.

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Compensation and Benefits Manager

Compensation and Benefits Managers design and administer employee compensation and benefits programs. They are in charge of HR professionals aiming to optimize hybrid work setups. This course is useful because it provides knowledge about hybrid work models. The actionable tips help them apply the concepts learned to real-world scenarios. Compensation and Benefits Managers can create a workplace culture that thrives despite physical distances.

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Office Manager

Office Managers oversee the administrative and operational functions of an office, and this course may be useful because it addresses the practical aspects of managing a hybrid workplace. An Office Manager could use the case studies and actionable tips to apply concepts learned to real-world scenarios. This course may help an Office Manager to create a workplace culture that thrives despite physical distances.

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Employee Relations Specialist

Employee Relations Specialists manage employee concerns and ensure fair treatment, and this course may be useful because it addresses the challenges of maintaining cohesion and addressing issues in a hybrid environment. An Employee Relations Specialist can use the knowledge and tools discussed in this course to lead effectively in a hybrid environment. The discussion of communication gaps and accountability in a hybrid setup may assist an Employee Relations Specialist.

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Training and Development Specialist

Training and Development Specialists are responsible for creating and delivering programs that enhance employee skills and knowledge. This course may be useful because it provides content that can be incorporated into training programs focused on hybrid work environments. As a Training and Development Specialist, you can use the information from this course to develop modules on managing hybrid teams, addressing communication gaps, and maintaining team cohesion. This course may help you create workshops based around establishing accountability in a hybrid setup.

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Change Management Specialist

Change Management Specialists guide organizations through periods of transition, and this course may be useful because it focuses on the transition to hybrid workplaces. A Change Management Specialist can use the strategies discussed in the course for supporting hybrid work schedules. This course may provide insights into the principles and benefits of hybrid working models.

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Operations Manager

Operations Managers oversee the day-to-day activities of an organization, and this course may provide insights into optimizing operations in a hybrid work environment. An Operations Manager can use the course's exploration of hybrid working to develop skills required for successful implementation. This course may provide an Operations Manager with ways to establish accountability while creating a productive work environment.

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Business Analyst

Business Analysts examine data to identify areas for improvement within an organization. This course may be applicable because it addresses the challenges and benefits of hybrid work models, which can inform a Business Analyst's recommendations. As a Business Analyst, you may find the characteristics that make hybrid teams successful to be very relevant. The discussion of leadership techniques and accountability frameworks may assist a Business Analyst.

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Recruiter

Recruiters are involved in attracting and hiring talent, and this course may give them insights into the skills and preferences of candidates in a hybrid work environment. A Recruiter may find an understanding of remote and hybrid work structures to be very relevant. The discussion of leadership techniques and accountability frameworks may assist a Recruiter.

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Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Managing Hybrid Teams.

Remote

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Provides a foundational understanding of remote work principles, which are essential for managing hybrid teams effectively. It challenges traditional office-centric thinking and offers practical advice on building a successful remote or hybrid work environment. Reading this book before the course will help you grasp the core concepts and be better prepared for the course material. It's particularly useful for understanding the mindset shift required for successful hybrid management.

Bring Work to Life by Bringing Life to Work

Save

Offers a practical guide to designing and implementing a successful hybrid workplace strategy. It covers topics such as creating a flexible work environment, fostering collaboration, and ensuring employee well-being. Reading this book during or after the course will provide you with actionable insights and strategies to optimize your hybrid team's performance. It useful reference for understanding the nuances of hybrid work models.

Bring Work to Life by Bringing Life to Work: A...

Kindle Edition

Managing Hybrid Teams

What's inside

Syllabus

Traffic lights

Save this course

Reviews summary

Practical guide to managing hybrid teams

Activities

Career center

Reading list

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