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Robert McMillen
This course will teach you how to prepare for the MS-740 certification exam and to learn troubleshooting through Teams and Skype in Microsoft 365.
Read more
This course will teach you how to prepare for the MS-740 certification exam and to learn troubleshooting through Teams and Skype in Microsoft 365.
Read more
This course will teach you how to prepare for the MS-740 certification exam and to learn troubleshooting through Teams and Skype in Microsoft 365.
Microsoft is migrating users from Skype for Business to Teams, but this creates a problem with overlapping technologies not functioning properly that needs to be addressed. In this course, Troubleshooting Microsoft Teams: Skype and Federation Issues, you’ll learn about how to troubleshoot communication issues in the Teams and Skype environment. This includes troubleshooting chat issues when interoperating with Skype for Business. Next, you’ll learn about troubleshooting federation issues between Teams and Skype. Lastly, you’ll discover how to create federation policies and domain lists to manage and more easily fix issues as they arise when working with user identity in a federation environment.
Register for this course and see more details by visiting:
OpenCourser.com/course/q144t7/troubleshooting
What's inside
Syllabus
Course Overview
Troubleshooting Issues Interoperating with Skype for Business
Troubleshoot Teams Federation Issues
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops troubleshooting skills for a software update Microsoft is migrating users to
Updates learners on the latest Microsoft Teams features
Provides hands-on labs and interactive materials for enhanced learning
Save this course
Save Troubleshooting Microsoft Teams: Skype and Federation Issues to your list so you can find it easily later:
Save
Save
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Troubleshooting Microsoft Teams: Skype and Federation Issues with these
activities:
Explore Microsoft's documentation on Teams federation troubleshooting
Show steps
Gain in-depth knowledge by exploring Microsoft's official documentation on Teams federation troubleshooting.
Browse courses on
Teams
Show steps
-
Visit the Microsoft Docs website
-
Navigate to the Teams federation troubleshooting section
-
Read through relevant articles and documentation
-
Take notes and highlight important information
Volunteer as a Teams support technician
Show steps
Offer your services as a volunteer Teams support technician to gain practical experience and contribute to the community.
Browse courses on
Teams
Show steps
-
Identify volunteer opportunities with organizations or user groups
-
Offer your assistance and schedule time slots
-
Provide support and guidance to users experiencing Teams issues
-
Document your experiences and share your learnings
Practice troubleshooting Teams federation issues
Show steps
Practice troubleshooting Teams federation issues to gain hands-on experience and reinforce your understanding.
Browse courses on
Teams
Show steps
-
Set up a test environment with Teams and Skype for Business
-
Configure federation between Teams and Skype for Business
-
Induce and troubleshoot common federation issues
-
Document and share your findings
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a troubleshooting guide for Teams and Skype federation issues
Show steps
Create a comprehensive guide to troubleshooting common Teams and Skype federation issues, providing valuable documentation for yourself and others.
Browse courses on
Teams
Show steps
-
Gather information and document known issues
-
Develop step-by-step troubleshooting procedures
-
Include code snippets and screenshots for clarity
-
Share the guide with colleagues and the community
Compile a resource library on Teams and Skype federation troubleshooting
Show steps
Consolidate your knowledge and resources by creating a comprehensive resource library on Teams and Skype federation troubleshooting.
Browse courses on
Teams
Show steps
-
Gather relevant articles, documentation, and tools
-
Organize the resources into a structured library
-
Create an index or table of contents for easy navigation
-
Share the resource library with colleagues and the community
Mentor junior colleagues on Teams and Skype federation troubleshooting
Show steps
Enhance your understanding by sharing your knowledge and mentoring junior colleagues on Teams and Skype federation troubleshooting.
Browse courses on
Teams
Show steps
-
Identify opportunities to mentor
-
Share your experiences and best practices
-
Provide guidance and support on complex issues
-
Track progress and provide feedback
Attend workshops on advanced Teams and Skype federation troubleshooting
Show steps
Deepen your understanding and gain practical skills by attending advanced workshops on Teams and Skype federation troubleshooting.
Browse courses on
Teams
Show steps
-
Research and identify relevant workshops
-
Register for and attend the workshops
-
Engage with instructors and fellow participants
-
Apply the knowledge and techniques in real-world scenarios
Explore Microsoft's documentation on Teams federation troubleshooting
Show steps
Gain in-depth knowledge by exploring Microsoft's official documentation on Teams federation troubleshooting.
Browse courses on
Teams
Show steps
Show steps
Show steps
- Visit the Microsoft Docs website
- Navigate to the Teams federation troubleshooting section
- Read through relevant articles and documentation
- Take notes and highlight important information
Volunteer as a Teams support technician
Show steps
Offer your services as a volunteer Teams support technician to gain practical experience and contribute to the community.
Browse courses on
Teams
Show steps
Show steps
Show steps
- Identify volunteer opportunities with organizations or user groups
- Offer your assistance and schedule time slots
- Provide support and guidance to users experiencing Teams issues
- Document your experiences and share your learnings
Practice troubleshooting Teams federation issues
Show steps
Practice troubleshooting Teams federation issues to gain hands-on experience and reinforce your understanding.
Browse courses on
Teams
Show steps
Show steps
Show steps
- Set up a test environment with Teams and Skype for Business
- Configure federation between Teams and Skype for Business
- Induce and troubleshoot common federation issues
- Document and share your findings
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a troubleshooting guide for Teams and Skype federation issues
Show steps
Create a comprehensive guide to troubleshooting common Teams and Skype federation issues, providing valuable documentation for yourself and others.
Browse courses on
Teams
Show steps
Show steps
Show steps
- Gather information and document known issues
- Develop step-by-step troubleshooting procedures
- Include code snippets and screenshots for clarity
- Share the guide with colleagues and the community
Compile a resource library on Teams and Skype federation troubleshooting
Show steps
Consolidate your knowledge and resources by creating a comprehensive resource library on Teams and Skype federation troubleshooting.
Browse courses on
Teams
Show steps
Show steps
Show steps
- Gather relevant articles, documentation, and tools
- Organize the resources into a structured library
- Create an index or table of contents for easy navigation
- Share the resource library with colleagues and the community
Mentor junior colleagues on Teams and Skype federation troubleshooting
Show steps
Enhance your understanding by sharing your knowledge and mentoring junior colleagues on Teams and Skype federation troubleshooting.
Browse courses on
Teams
Show steps
Show steps
Show steps
- Identify opportunities to mentor
- Share your experiences and best practices
- Provide guidance and support on complex issues
- Track progress and provide feedback
Attend workshops on advanced Teams and Skype federation troubleshooting
Show steps
Deepen your understanding and gain practical skills by attending advanced workshops on Teams and Skype federation troubleshooting.
Browse courses on
Teams
Show steps
Show steps
Show steps
- Research and identify relevant workshops
- Register for and attend the workshops
- Engage with instructors and fellow participants
- Apply the knowledge and techniques in real-world scenarios
Career center
Learners who complete Troubleshooting Microsoft Teams: Skype and Federation Issues will develop knowledge and skills
that may be useful to these careers:
Skype for Business Administrator
Skype for Business Administrator
As a Skype for Business Administrator, you will be responsible for the administration of Skype for Business within an organization. This may include managing and maintaining Skype for Business accounts, as well as configuring and customizing Skype for Business settings. Additionally, you may be responsible for providing technical support to users and resolving Skype for Business-related issues. This course may be useful in providing you with the skills and knowledge necessary to administer Skype for Business, particularly in a large or complex organization.
Microsoft Teams Administrator
Microsoft Teams Administrator
As a Microsoft Teams Administrator, you will be responsible for the administration of Microsoft Teams within an organization. This may include managing and maintaining Teams accounts, as well as configuring and customizing Teams settings. Additionally, you may be responsible for providing technical support to users and resolving Teams-related issues. This course may be useful in providing you with the skills and knowledge necessary to administer Microsoft Teams, particularly in a large or complex organization.
Unified Communications Engineer
Unified Communications Engineer
As a Unified Communications Engineer, you will be responsible for the design, implementation, and maintenance of unified communications systems. This may include managing and maintaining hardware and software, as well as ensuring that the system is secure and reliable. Additionally, you may be responsible for providing technical support to users and resolving unified communications-related issues. This course may be useful in providing you with the skills and knowledge necessary to design and troubleshoot unified communications systems, particularly those related to Microsoft Teams and Skype for Business.
Collaboration Engineer
Collaboration Engineer
As a Collaboration Engineer, you will be responsible for the design, implementation, and maintenance of collaboration systems. This may include managing and maintaining hardware and software, as well as ensuring that the system is secure and reliable. Additionally, you may be responsible for providing technical support to users and resolving collaboration-related issues. This course may be useful in providing you with the skills and knowledge necessary to design and troubleshoot collaboration systems, particularly those related to Microsoft Teams and Skype for Business.
IT Manager
IT Manager
As an IT Manager, you will be responsible for the planning, implementation, and management of an organization's IT systems. This includes developing and implementing IT policies and procedures, as well as managing IT staff and resources. Additionally, you may be responsible for providing technical support to users and resolving IT-related issues. This course may be useful in providing you with the skills and knowledge necessary to manage and troubleshoot IT systems, particularly those related to Microsoft Teams and Skype for Business.
Network Engineer
Network Engineer
As a Network Engineer, you will be responsible for the design, implementation, and maintenance of computer networks. This includes managing and maintaining hardware and software, as well as ensuring that the network is secure and reliable. Additionally, you may be responsible for providing technical support to users and resolving network-related issues. This course may be useful in providing you with the skills and knowledge necessary to design and troubleshoot networks, particularly those related to Microsoft Teams and Skype for Business.
IT Consultant
IT Consultant
As an IT Consultant, you will be responsible for providing consulting services to organizations on IT-related matters. This may include providing advice on IT strategy, as well as designing and implementing IT solutions. Additionally, you may be responsible for providing technical support to users and resolving IT-related issues. This course may be useful in providing you with the skills and knowledge necessary to provide consulting services, particularly on Microsoft Teams and Skype for Business.
Systems Engineer
Systems Engineer
As a Systems Engineer, you will be responsible for the design, implementation, and maintenance of computer systems. This includes managing and maintaining hardware and software, as well as ensuring that the systems are secure and reliable. Additionally, you may be responsible for providing technical support to users and resolving system-related issues. This course may be useful in providing you with the skills and knowledge necessary to design and troubleshoot systems, particularly those related to Microsoft Teams and Skype for Business.
IT Security Analyst
IT Security Analyst
As an IT Security Analyst, you will be responsible for protecting an organization's IT systems from security threats. This may include monitoring security logs, as well as investigating and responding to security incidents. Additionally, you may be responsible for developing and implementing security policies and procedures. This course may be useful in providing you with the skills and knowledge necessary to conduct IT security audits, particularly on Microsoft Teams and Skype for Business.
IT Specialist
IT Specialist
As an IT Specialist, you will be responsible for providing technical support to users and resolving IT-related issues. This may include providing support for hardware, software, and networks. Additionally, you may be responsible for installing and maintaining IT systems. This course may be useful in providing you with the skills and knowledge necessary to provide technical support, particularly for Microsoft Teams and Skype for Business.
IT Support Technician
IT Support Technician
As an IT Support Technician, you will be responsible for providing technical support to users and resolving IT-related issues. This may include providing support for hardware, software, and networks. Additionally, you may be responsible for installing and maintaining IT systems. This course may be useful in providing you with the skills and knowledge necessary to provide technical support, particularly for Microsoft Teams and Skype for Business.
Systems Administrator
Systems Administrator
As a Systems Administrator, you will be responsible for the installation, maintenance, and troubleshooting of computer systems, including hardware and software. You will also be responsible for ensuring that the systems are secure and reliable. Additionally, you may be responsible for providing technical support to users and resolving system-related issues. This course may be useful in providing you with the skills and knowledge necessary to troubleshoot system issues, particularly those related to Microsoft Teams and Skype for Business.
IT Auditor
IT Auditor
As an IT Auditor, you will be responsible for auditing IT systems and processes to ensure compliance with regulations and standards. This may include reviewing IT documentation, as well as conducting interviews with IT staff. Additionally, you may be responsible for providing consulting services on IT-related matters. This course may be useful in providing you with the skills and knowledge necessary to conduct IT audits, particularly on Microsoft Teams and Skype for Business.
Network Administrator
Network Administrator
As a Network Administrator, you will be responsible for the maintenance, troubleshooting, and administration of an organization's computer network. This includes managing and maintaining hardware and software, as well as ensuring that the network is secure and reliable. Additionally, you may be responsible for providing technical support to users and resolving network-related issues. This course may be useful in providing you with the skills and knowledge necessary to troubleshoot network issues, particularly those related to Microsoft Teams and Skype for Business.
Cloud Architect
Cloud Architect
As a Cloud Architect, you will be responsible for designing and implementing cloud-based solutions for organizations. This includes developing cloud strategies, as well as designing and managing cloud infrastructure. Additionally, you may be responsible for providing technical support to users and resolving cloud-related issues. This course may be useful in providing you with the skills and knowledge necessary to design and troubleshoot cloud solutions, particularly those related to Microsoft Teams and Skype for Business.
For more career information including salaries, visit:
OpenCourser.com/course/q144t7/troubleshooting
Reading list
We've selected seven books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Troubleshooting Microsoft Teams: Skype and Federation Issues.
Covers a broad range of Microsoft 365 services, including Teams. It provides a general overview of Teams' capabilities and can be useful for learners who want to understand its place within the Microsoft 365 suite.
A comprehensive guide to managing Teams in an enterprise environment. Useful as a reference for administrators who need to manage federation settings and policies.
A general troubleshooting guide for Microsoft Teams. Useful as a reference for resolving common issues.
A guide to using Microsoft Teams for education. Useful as a reference for educators who want to use Teams for teaching and learning.
A guide to using Microsoft Teams for healthcare. Useful as a reference for healthcare professionals who want to use Teams for patient care and collaboration.
A guide to using Microsoft Teams for government. Useful as a reference for government employees who want to use Teams for communication and collaboration.
A guide to using Microsoft Teams for nonprofits. Useful as a reference for nonprofit organizations who want to use Teams for communication and collaboration.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/q144t7/troubleshooting
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Time
47 hours
Level
Intermediate
Via
Pluralsight
Instructor
Robert McMillen
Language
English
Good to know
Develops troubleshooting skills for a software update Microsoft is migrating users to
Updates learners on the latest Microsoft Teams features
Provides hands-on labs and interactive materials for enhanced learning
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