Skype for Business Administrator

Skype for Business Administration is a role centered around managing, deploying, and maintaining Skype for Business, a unified communications platform. In this role, you may also provide technical support and training to users.

Challenges Unique to This Career

One unique challenge to this career path is that technology in this field is ever-evolving. To stay current with your skillset, you must keep abreast of emerging platforms and services by actively learning throughout your career.

Another challenge of this role is the diverse technical skillset that is required. To be successful in this career, you must possess a strong foundation in networking, security, and cloud-based technologies.

Projects You May Take On

In this role, you may be involved in projects such as:

• Deploying and configuring Skype for Business
• Upgrading and maintaining Skype for Business
• Providing technical support to users
• Developing and delivering training materials
• Managing Skype for Business integrations with other systems

Day-to-Day Responsibilities

Your day-to-day responsibilities may include:

• Monitoring the performance of Skype for Business
• Troubleshooting and resolving issues
• Performing user administration tasks
• Providing technical support to users
• Keeping up-to-date on the latest Skype for Business features and updates

Career Growth Prospects

With experience, you may advance to a senior Skype for Business Administrator role. You may also move into related roles such as IT Manager or Cloud Engineer.

Transferable Skills

The skills you develop in this career are transferable to other roles in the IT field. For example, your experience with Skype for Business can be applied to other unified communications platforms.

Additionally, your technical skills in networking, security, and cloud-based technologies can be applied to a variety of other IT roles.

Personal Growth Opportunities

This career offers many opportunities for personal growth. You will have the opportunity to learn new technologies, develop your problem-solving skills, and improve your communication and interpersonal skills.

You will also have the opportunity to work on a variety of projects and initiatives, which will allow you to expand your knowledge and experience.

Personality Traits and Personal Interests

To excel in this career, you should have the following personality traits and personal interests:

• Strong technical skills
• Excellent problem-solving skills
• Good communication and interpersonal skills
• A passion for learning and keeping up with new technologies
• A desire to help others

Self-Guided Projects

To better prepare yourself for this career, you can complete the following self-guided projects:

• Set up and configure a Skype for Business environment
• Troubleshoot and resolve common Skype for Business issues
• Develop and deliver a training session on Skype for Business
• Write a white paper on Skype for Business

How Online Courses Can Help You Prepare

Online courses can be a helpful way to prepare for this career. By taking online courses, you can learn the technical skills you need to be successful in this role. You can also gain experience with Skype for Business and other unified communications platforms.

Many online courses offer a variety of learning materials, such as lecture videos, projects, assignments, quizzes, exams, discussions, and interactive labs. These materials can help you learn the material in a variety of ways and at your own pace.

In addition, many online courses offer opportunities to interact with other students and instructors. This can be a valuable way to get feedback on your work and learn from others.

Are Online Courses Enough?

While online courses can be a helpful way to prepare for this career, they are not enough on their own. To be successful in this role, you will also need to gain practical experience. You can gain practical experience by volunteering your services, working on personal projects, or interning.

Once you have gained some practical experience and completed some online courses, you will be well-prepared to pursue a career as a Skype for Business Administrator.