Managing Employee Performance from Coursera

In today's dynamic business environment, effective performance management is a crucial skill that sets exceptional leaders apart. This course is designed to equip managers with the principles and techniques required to manage employee performance successfully. Learners will gain a comprehensive understanding of performance management, including setting clear expectations, providing regular feedback, and conducting performance evaluations.

The curriculum encompasses essential topics such as goal setting, performance metrics, and fostering a collaborative work environment that supports employee growth and development. Participants will also learn proven strategies to address performance-related issues and enhance workplace productivity, job satisfaction, and engagement.

This course caters to individuals stepping into roles as team leaders, supervisors, or managers, aiming to cultivate effective performance management skills. It is particularly beneficial for those who have not undergone formal management training within their organizations. Additionally, it serves as a valuable refresher for current team leads, supervisors, or managers seeking to enhance and update their management capabilities.

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Syllabus

Managing Employee Performance

This course focuses on the principles and techniques of managing employee performance. Learners will master how to set clear performance expectations, provide regular feedback, and conduct performance evaluations. The course covers topics such as goal setting, performance metrics, and creating a collaborative environment that fosters employee growth and development. Learners will also gain insights into effective performance management techniques and strategies to address performance-related issues.

Good to know

Know what's good

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Builds a strong foundation for novice managers in performance management

Covers advanced and foundational techniques for performance management

Taught by recognized expert Catherine Mattice, who has vast experience in performance management

Fits managers, supervisors, and team leads seeking to enhance performance management skills

Requires learners to have foundational knowledge of management principles and practices

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Managing Employee Performance with these activities:

Review course materials

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Reviewing course materials will provide you with a solid foundation in the principles and techniques of managing employee performance.

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Read the course syllabus
Review the course schedule
Read the required textbooks

Find a mentor

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Finding a mentor can provide you with guidance and support as you develop your performance management skills.

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Identify potential mentors
Contact potential mentors
Build a relationship with your mentor

Conduct performance evaluations

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Conducting performance evaluations will give you hands-on experience in applying the principles of effective performance management.

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Identify employees to evaluate
Develop evaluation criteria
Conduct evaluation interviews
Write performance evaluation reports

Three other activities

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Compile a list of performance management resources

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Creating a compilation of performance management resources will give you a valuable tool to support your learning and development.

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Identify relevant resources
Organize resources by topic
Share resources with others

Develop a performance management plan

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Developing a performance management plan will help you to apply the principles of effective performance management in your own organization.

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Identify the goals of your performance management plan
Develop a system for setting goals and expectations
Establish a process for providing feedback and support
Evaluate the effectiveness of your performance management plan

Contribute to open source performance management projects

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Contributing to open source performance management projects will allow you to apply your skills in a real-world setting.

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Identify open source performance management projects
Review the project documentation
Make contributions to the project

Career center

Learners who complete Managing Employee Performance will develop knowledge and skills that may be useful to these careers:

Performance Management Specialist

Performance Management Specialists are responsible for developing and implementing performance management systems. In order to be successful, Performance Management Specialists need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

See salaries and explore the career path for Performance Management Specialist

Performance Improvement Consultant

Performance Improvement Consultants help organizations improve employee performance. They do this by working with leaders and employees to identify and address performance issues. In order to be successful, Performance Improvement Consultants need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Organizational Development Manager

Organizational Development Managers are responsible for helping organizations improve their performance. They do this by working with leaders to develop and implement change initiatives. In order to be successful, Organizational Development Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Training and Development Manager

Training and Development Managers are responsible for creating and delivering training programs that help employees improve their performance. In order to be successful, Training and Development Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Human Capital Consultant

Human Capital Consultants help organizations improve their human capital management practices. In order to be successful, Human Capital Consultants need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Employee Relations Manager

Employee Relations Managers are responsible for managing employee relations issues. In order to be successful, Employee Relations Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Labor Relations Manager

Labor Relations Managers are responsible for managing labor relations issues. In order to be successful, Labor Relations Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Performance Management Analyst

Performance Management Analysts use their insights to guide managers in the implementation of effective performance evaluation strategies. They may provide training for teams and individuals on how to track and improve key performance indicators. This course may be useful, as it teaches the principles and techniques required to manage employee performance successfully.

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Talent Acquisition Manager

Talent Acquisition Managers are responsible for recruiting and hiring new employees. In order to be successful, Talent Acquisition Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Compensation and Benefits Manager

Compensation and Benefits Managers are responsible for developing and managing employee compensation and benefits programs. In order to be successful, Compensation and Benefits Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Human Resources Manager

Human Resources Managers are responsible for all aspects of employee relations, including performance management. In addition to their knowledge of employment law and company policy, Human Resources Managers also need to be able to lead teams and build strong relationships with employees. This course may be helpful, as it covers topics such as goal setting, performance metrics, and creating a collaborative environment that fosters employee growth and development.

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Program Manager

Program Managers are responsible for managing programs. In order to be successful, Program Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Quality Assurance Manager

Quality Assurance Managers are responsible for managing quality assurance. In order to be successful, Quality Assurance Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Operations Manager

Operations Managers are responsible for managing operations. In order to be successful, Operations Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

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Project Manager

Project Managers are responsible for planning, executing, and closing projects. In order to be successful, Project Managers need to have a strong understanding of performance management best practices. This course may be useful, as it teaches the principles and techniques of managing employee performance successfully.

See salaries and explore the career path for Project Manager