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Joe Natoli

I’ll cut to the chase: I created this course to answer the following six questions I am asked nearly every day by UX and Design freelancers of all stripes:

  1. How much should I charge?

  2. How do I estimate a project?

  3. What’s the best way to promote myself to get clients?

  4. How do I pitch and present to those clients to land the work?

  5. What should be in my proposal?

  6. What terms should be in my contract, and how do I create one that won’t scare them off?

Read more

I’ll cut to the chase: I created this course to answer the following six questions I am asked nearly every day by UX and Design freelancers of all stripes:

  1. How much should I charge?

  2. How do I estimate a project?

  3. What’s the best way to promote myself to get clients?

  4. How do I pitch and present to those clients to land the work?

  5. What should be in my proposal?

  6. What terms should be in my contract, and how do I create one that won’t scare them off?

Why am I asked so often? Because there are simply no good, useful, actionable answers to be found anywhere. Especially online, where articles and videos that promise to answer these questions actually do nothing of the sort. Instead, they give fuzzy, nebulous advice that freelancers can’t take and put to use.

I figured it was time to end all that, because anyone with enough courage to work for themselves deserves a whole lot better.

Working for yourself is hard enough without wasting time on empty promises and slick marketing-speak. So that is NOT what you’ll find here.

Instead, you’ll find practical, step-by-step advice that you can put to use right now — based on my 30 years as an independent Designer and UX consultant. I ran my own firm for 10 years and moved to consulting for the next 20, and to be honest, I made every mistake in the book. Sometimes twice. But as they saying goes, we learn best from our mistakes. And I personally believe that in any situation, either you win or you learn.

So what I’m going to give you here is everything I’ve learned along the way — principles and practices that I follow religiously and lean hard on. Techniques that are as responsible for my success as the value I give to clients when doing the work.

And you can ask me any and all questions you have along the way; I answer every single question and message I get, no exceptions.

If you’ve ever asked yourself any of the six questions above, or ever had a moment where you felt like “I don’t know what I should do here,” then this course is the answer you’ve been waiting for.

Let's get started.

Enroll now

What's inside

Syllabus

Pricing + estimating your work
Ground rules: making friends with money
How much to charge, Part 01
How much to charge, Part 02
Read more

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Addresses common challenges faced by freelancers, such as pricing, estimating, and client acquisition, offering practical solutions
Provides insights into crafting proposals and contracts, which are essential for securing and managing freelance projects
Shares techniques for networking, pitching, and presenting, which are crucial for freelancers seeking to expand their client base
Focuses on financial aspects like negotiating price and scope, helping freelancers maximize earnings and protect themselves financially
Draws upon 30 years of experience as an independent designer and UX consultant, offering real-world insights and lessons learned
Includes guidance on promoting services and getting seen, which are vital for freelancers aiming to establish a strong online presence

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Reviews summary

Practical guide for ux freelancers

According to learners, this course is a highly practical and valuable resource specifically for UX and design freelancers. Students appreciate the actionable advice on pricing, estimating, and contracts, noting that it covers topics often neglected elsewhere. Many find the instructor's approach clear, concise, and grounded in real-world experience, particularly praising the candid and honest insights. The course content provides tangible tools and frameworks that can be immediately applied to freelancing work. Some highlight the contract templates and negotiation strategies as particularly helpful.
Offers strong strategies for money talks.
"Learned practical strategies for negotiating prices and scope with clients."
"The section on pricing and estimating was particularly enlightening and gave me confidence."
"Effective techniques for handling money conversations without scaring clients off."
"The advice on how to price projects felt realistic and empowering."
Includes useful templates for immediate use.
"The contract templates alone are worth the price of the course. Immediately useful."
"Having the template for proposals and contracts is a huge time saver."
"The provided resources, especially the templates, are incredibly helpful for starting out."
"Getting access to the contract template was a major plus."
Insights from experienced instructor are valuable.
"The instructor's 30 years of experience shine through. His advice feels authentic and reliable."
"His explanations are clear, concise, and easy to follow. The delivery is engaging."
"Appreciate the candid and honest perspective shared by someone who has been there."
"The instructor makes complex topics simple and approachable."
Focuses on critical freelance business aspects.
"Finally, a course that dives deep into the business side of freelancing – pricing, contracts, negotiations. Essential!"
"It addresses the core business questions freelancers struggle with daily."
"Covers vital topics like estimating and protecting yourself financially, which are often overlooked."
"Great content on the business side of being a freelancer, which is crucial."
Provides useful, real-world advice.
"The course is extremely practical, providing actionable insights you can use immediately."
"This course gives you real, applicable advice on things like pricing and contracts that other courses just don't."
"Loved the focus on tangible steps and frameworks for handling freelance business."
"The actionable advice here is what I needed. I can apply these lessons today."
Some areas could use more detail.
"While practical, some areas felt a bit brief and could be expanded for deeper understanding."
"Wish there was slightly more detail on complex contract clauses."
"Could perhaps benefit from exploring more varied client scenarios or edge cases."
"Some parts felt a bit too high-level; would appreciate more granular steps in certain areas."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in UX Freelancer’s Guide to Pricing, Estimating + Contracts with these activities:
Review Basic Accounting Principles
Reviewing basic accounting principles will help you understand the financial implications of your pricing and contract decisions.
Show steps
  • Review key accounting terms and concepts.
  • Practice creating basic financial statements.
Read 'Never Split the Difference'
Reading 'Never Split the Difference' will improve your negotiation skills, crucial for pricing and contracts.
Show steps
  • Read the book and highlight key negotiation strategies.
  • Practice applying these strategies in simulated scenarios.
  • Reflect on how these strategies can be used with clients.
Read 'The Freelancer's Bible'
Reading 'The Freelancer's Bible' will provide a broader understanding of the freelance landscape and best practices.
Show steps
  • Read the book cover to cover.
  • Take notes on key takeaways.
  • Identify actionable steps to implement in your business.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Develop a Pricing Calculator
Developing a pricing calculator will help you systematize your pricing process and ensure consistent and profitable rates.
Show steps
  • Identify all cost factors to consider.
  • Create a spreadsheet or app to calculate your rates.
  • Test and refine your calculator with real-world projects.
Attend UX Design Meetups
Attending UX design meetups will help you connect with potential clients and learn about industry trends.
Show steps
  • Find local UX design meetups in your area.
  • Prepare a short introduction about your services.
  • Attend the meetups and network with other attendees.
Craft a Client Onboarding Guide
Creating a client onboarding guide will streamline your client communication and set clear expectations from the start.
Show steps
  • Outline the key stages of your client process.
  • Develop templates and resources for each stage.
  • Assemble the guide into a professional document.
Design a Contract Template
Designing a contract template will protect your interests and ensure clear agreements with your clients.
Show steps
  • Have a lawyer review your template.
  • Research standard contract terms and clauses.
  • Adapt the template to your specific services and needs.

Career center

Learners who complete UX Freelancer’s Guide to Pricing, Estimating + Contracts will develop knowledge and skills that may be useful to these careers:
Freelance UX Designer
A Freelance UX Designer needs to manage all aspects of their business, not just the design work itself. This course can help a Freelance UX Designer on the business side. The course addresses critical topics such as how much to charge, how to estimate a project's cost, how to create proposals, and how to handle contracts. You can also use this course to protect yourself financially, and negotiate the price with clients. If you're aiming to thrive as a Freelance UX Designer, the pricing, estimating, and contract guidance offered in this course is quite useful.
Independent Consultant
An Independent Consultant needs to master the art of pricing, estimating, and contracting to succeed. This course offers actionable advice that can be immediately applied. The syllabus covers the ground rules for money, how much to charge in different parts, and how to estimate work effectively. This course can also help Independent Consultants with negotiating price and scope with clients. Protecting yourself financially and crafting solid proposals are also covered, making this course a resource for any Independent Consultant.
UX Consultant
A UX Consultant often works on a project basis, requiring skills in pricing, estimation, and contract negotiation. This course may be useful for those beginning their career as a UX Consultant. It details how to estimate work effectively and how to keep more of what you earn. The course also covers promoting your services, pitching to prospective clients, and constructing solid proposals. A UX Consultant looking for a competitive edge in these areas may find this course useful.
Contract Designer
A Contract Designer benefits directly from the knowledge of how to price their services and manage contracts. This course includes practical and step-by-step advice that you can put to use right now. The course goes into detail on how to estimate work and how to negotiate price and scope with clients. The course can also help you by knowing how to protect yourself financially and how to promote your services. For a Contract Designer aiming to secure better rates and protect their interests, this course can be very helpful.
Freelance Web Designer
A Freelance Web Designer often juggles multiple projects and clients, making pricing and contract management very important. This course offers knowledge on how to estimate work, negotiate with clients, and create solid proposals. It also covers promoting your services and presenting to prospective clients. By understanding Joe's Rules for Contracts, a Freelance Web Designer can avoid common pitfalls. This course's focus on practical advice makes it ideal for Freelance Web Designers.
Design Consultant
A Design Consultant needs a strong understanding of pricing models and contract terms to provide effective services. This course may be useful for Design Consultants. It covers topics like making friends with money, how much to charge, and how to estimate work. It also covers protecting yourself financially and the anatomy of a solid contract. A Design Consultant looking to refine their business practices may benefit from the expertise shared in this course.
User Interface Designer
While User Interface Designers primarily focus on the visual aspects of design, understanding the business side can enhance their career. This course may be useful for User Interface Designers. By understanding pricing, estimating, and contracts, a User Interface Designer can negotiate better rates when freelancing or consulting. The ability to create solid proposals and promote your services can also open new opportunities. This course broadens the skillset of a User Interface Designer.
User Experience Researcher
While primarily focused on research, understanding the business aspects of UX can be beneficial for a User Experience Researcher. This course may be useful for User Experience Researchers who are looking to branch out and offer freelance services. It covers essential skills like pricing your research services, estimating project costs, and creating contracts. You can also use this course to promote your services effectively. A User Experience Researcher with a strong business acumen can command higher rates.
Product Designer
While Product Designers are often part of a larger team, understanding the freelance perspective can be valuable. This course may be useful for Product Designers who are considering independent projects. It covers how to estimate work, negotiate with clients, and create proposals. The insights into protecting yourself financially and promoting your services can also be beneficial. This course provides Product Designers with knowledge for potential side ventures.
Information Architect
An Information Architect focuses on organizing and structuring information, but understanding the business side of UX offers a broader perspective. This course may be useful for Information Architects who are considering offering their services on a freelance basis. Pricing, estimating, and contract negotiation are all covered, providing essential skills for independent work. The course may also help Information Architects learn how to promote their services and present compelling proposals.
Interaction Designer
Though Interaction Designers focus on user interaction, grasping the business side of design can be useful. This course may be useful for Interaction Designers contemplating freelance work. It covers vital aspects such as pricing services, estimating project costs, and drafting contracts. Additionally, it may also teach Interaction Designers how to market themselves effectively and deliver persuasive presentations.
Digital Strategist
Digital Strategists benefit from understanding the practical aspects of design projects, especially when managing freelancers. This course may be useful for a Digital Strategist. While the course is targeted towards freelancers, the sections on estimating work, creating proposals, and understanding contracts can provide valuable insights when working with designers. This course provides a Digital Strategist with a better understanding of the designer's perspective.
Creative Director
Creative Directors benefit from understanding the business side of design, particularly when managing budgets and freelancers. While this course is directly aimed at freelancers, a Creative Director may find the sections on estimating work, negotiating with clients, and creating contracts useful. This course can help a Creative Director gain insights into the challenges faced by freelance team members and how to manage them effectively.
Marketing Manager
Marketing Managers often work with freelance designers, so understanding their pricing and contracting practices is helpful. This course may be useful for Marketing Managers. This course offers insights into how freelance designers estimate projects and negotiate contracts. This knowledge can help a Marketing Manager better manage budgets and expectations when working with freelance design talent. The course may also help Marketing Managers understand the challenges faced by freelancers.
Project Manager
Project Managers who oversee design projects can benefit from understanding the business side of freelancing. This course may be useful for Project Managers. It provides insights into how designers price their services, estimate projects, and create contracts. This can help Project Managers in managing budgets and timelines more effectively. The content on negotiating price and scope with clients may also be relevant. This course can broaden a Project Manager's understanding of the design process.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in UX Freelancer’s Guide to Pricing, Estimating + Contracts.
Provides a comprehensive guide to all aspects of freelancing, including pricing, contracts, marketing, and finances. It offers practical advice and templates that can be directly applied to your UX freelancing business. It valuable resource for both new and experienced freelancers, offering insights into navigating the challenges and opportunities of self-employment. This book adds breadth to the course by covering aspects of freelancing beyond just pricing and contracts.

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