Microsoft Teams Direct Routing with All SBCs Part of MS-721 from Udemy

Unlock the full potential of Microsoft Teams Direct Routing with top-tier Session Border Controllers (SBCs) - AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs with 100% hands-on lab trainings (Part of MS-721). Designed for Unified Communications Architects, Microsoft Teams Administrators, VoIP Engineers and IT Professionals in Telecommunications field.

In this comprehensive program, you'll navigate real-world scenarios, seamlessly integrating Microsoft Teams with AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs. We will be utilising Twilio Elastic SIP Trunking for PSTN access. Build your own lab with all the Direct Routing SBCs scenarios.

What you will learn and Experience?

Azure Cloud (Subscription, vNet, Subnet, NSG, Azure Virtual Machine)
Microsoft Teams (Licensing, User Management, Phone System)
Microsoft Teams Direct Routing (Dial Plan, Voice Route, PSTN Usage Record, Voice Routing Policy)
Microsoft Teams > AudioCodes SBC > PSTN
(Cloud Deployment, SSL Certificate Config, Direct Routing Config, Troubleshooting and Log Collection with Syslog Viewer)
Microsoft Teams > Ribbon SBC > PSTN
(Cloud Deployment, SSL Certificate Config, Direct Routing Config, Troubleshooting and Log Collection with LX Tool)
Microsoft Teams > Cisco CUBE SBC > PSTN
Cloud Deployment, SSL Certificate Config, Direct Routing Config, Troubleshooting and Log Collection with TranslatorX)
Microsoft Teams > AnyNode SBC > PSTN
(Cloud Deployment, SSL Certificate Config, Direct Routing Config, Troubleshooting and Log Collection with Trace Analyzer)

Key Highlights:

Real-World Scenarios: Tackle industry-specific challenges through hands-on labs reflecting actual deployments.
Top SBCs Unveiled: Explore AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs, unraveling their unique capabilities.
Best Practices Insights: Gain exclusive insights into industry best practices for secure, scalable, and optimized configurations.
Hands-on lab oriented: Entire course is 100% practical labs, will also provide the steps to build your own labs.

Who Should Enroll?

Unified Communications Architects
Microsoft Teams Administrators
VoIP Engineers
IT Professionals in Telecommunications
Experienced Network Engineers

Prerequisites: A basic understanding of Microsoft Teams, Call Routing, and SIP are recommended for an enriched learning experience.

What's inside

Learning objectives

Microsoft teams direct routing (dial plan, voice route, pstn usage record, voice routing policy)
Microsoft teams (licensing, user management, phone system)
Azure (subscription, vnet, subnet, nsg)

Call routing with enterprise session border controllers (audiocodes sbc , ribbon sbc, cisco cube, anynode sbc)
Pstn integration with microsoft teams

Microsoft teams direct routing (dial plan, voice route, pstn usage record, voice routing policy)
Microsoft teams (licensing, user management, phone system)
Azure (subscription, vnet, subnet, nsg)
Call routing with enterprise session border controllers (audiocodes sbc , ribbon sbc, cisco cube, anynode sbc)
Pstn integration with microsoft teams

Syllabus

This section provides the detailed syllabus and AJ Labs Training Portal Access. You will be able download tools, documents, etc. mentioned in the course from the AJ Labs Training Portal

Syllabus

AJ Labs Training Portal

Now let’s build our own lab for Microsoft Teams Direct Routing Practice. We will also setup the SIP PSTN carrier here.

URL for creating Microsoft 365 Tenant

Microsoft 365 Sign-up and build a Free MS Teams Lab

Configure Microsoft Azure Subscriptions for hosting Virtual SBCs

Map Your Own Custom Domain to Microsft 365 and Azure AD

Twilio Sign-Up Process and Build Twilio Elastic SIP Trunk

Microsoft Teams Direct Routing Configuration at Teams Admin Center

Deploy and Configure AudioCodes Session Border Controller for Direct Routing

Deploy AudioCodes SBC in Azure Cloud

AudioCodes SBC Public SSL Certificates Installation

AudioCodes SBC Configuration for Microsoft Teams Direct Routing and PSTN Access

Troubleshooting of AudioCodes SBC with Syslog Viewer and SIP Logs

Deploy and Configure Ribbon / Sonus Session Border Controller for Direct Routing

Deploy Ribbon SBC in Azure Cloud

Ribbon SBC Public SSL Certificates Installation

Ribbon SBC Configuration for Microsoft Teams Direct Routing and PSTN Access

Troubleshooting of Ribbon SBC with LX and SIP Logs

Deploy and Configure Cisco Unified Border Element (CUBE) SBC for Direct Routing

Deploy Cisco Unified Border Element (CUBE) SBC in Azure Cloud

Cisco Unified Border Element (CUBE) SBC Public SSL Certificates Installation

Cisco Unified Border Element (CUBE) Configuration for MS Teams Direct Routing

Troubleshooting of Cisco Unified Border Element SBC with TranslatorX and CSA

Deploy and Configure AnyNode Software SBC for Direct Routing

Deploy AnyNode SBC in Azure Cloud

AnyNode SBC Public SSL Certificates Installation

AnyNode SBC Configuration for Microsoft Teams Direct Routing and PSTN Access

Troubleshooting of AnyNode SBC with AnyNode Trace Analyser Tool and SIP Logs

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Provides hands-on experience with multiple Session Border Controllers, which is essential for professionals managing complex telecommunications infrastructure

Covers Azure cloud services, which are increasingly important for modern telecommunications deployments and cloud-based unified communications solutions

Requires a basic understanding of Microsoft Teams, call routing, and SIP, suggesting it is designed for those with some existing knowledge in the field

Focuses on integrating Microsoft Teams with PSTN using Twilio Elastic SIP Trunking, which may require learners to create an account and manage a Twilio subscription

Involves deploying and configuring virtual SBCs in Azure Cloud, which requires an Azure subscription and familiarity with cloud deployment processes

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft Teams Direct Routing with All SBCs Part of MS-721 with these activities:

Review SIP Protocol Fundamentals

Show steps

Reviewing SIP fundamentals will provide a solid foundation for understanding how Microsoft Teams Direct Routing interacts with SBCs.

Browse courses on SIP

Show steps

Read articles and watch videos on SIP protocol basics.
Review common SIP message types and call flows.
Familiarize yourself with SIP headers and their functions.

Microsoft Teams: The Ultimate Guide to Collaboration in the Modern Workplace

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Reading a general guide to Microsoft Teams will help you understand the broader context of Direct Routing.

View Putting Knowledge to Work on Amazon

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Read the chapters covering Microsoft Teams architecture and features.
Focus on the sections related to voice and telephony integration.
Take notes on key concepts and terminology.

SIP Demystified

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Reading 'SIP Demystified' will help you understand the underlying protocols used in Microsoft Teams Direct Routing.

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Show steps

Read the chapters covering SIP architecture and message formats.
Focus on the sections related to call setup and teardown procedures.
Take notes on key concepts and terminology.

Four other activities

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Follow Microsoft Teams Direct Routing Setup Guides

Show steps

Following official Microsoft documentation and tutorials will help you understand the recommended configurations and best practices for Direct Routing.

Show steps

Locate and follow the official Microsoft documentation for Direct Routing.
Implement a basic Direct Routing setup in a test environment.
Document any challenges encountered and their solutions.

Build a Basic Direct Routing Lab with One SBC

Show steps

Building a lab environment allows you to apply the concepts learned in the course and troubleshoot real-world issues.

Show steps

Choose one SBC (AudioCodes, Ribbon, Cisco CUBE, or AnyNode) for your lab.
Deploy the SBC in Azure and configure it for Direct Routing.
Test inbound and outbound calls to verify functionality.
Document the entire setup process, including configurations and troubleshooting steps.

Troubleshoot Common Direct Routing Issues

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Practicing troubleshooting scenarios will improve your ability to quickly resolve issues in a production environment.

Show steps

Simulate common Direct Routing issues (e.g., certificate errors, routing misconfigurations).
Use logging tools (Syslog, LX, TranslatorX, Trace Analyzer) to diagnose the root cause.
Implement solutions and verify that the issues are resolved.

Document Your Direct Routing Lab Setup

Show steps

Creating documentation reinforces your understanding of the configuration process and provides a valuable reference for future deployments.

Show steps

Document the network topology of your Direct Routing lab.
Record the configuration steps for each component (Microsoft Teams, SBC, PSTN trunk).
Include screenshots and diagrams to illustrate the setup.
Add troubleshooting tips and common error resolutions.

Career center

Learners who complete Microsoft Teams Direct Routing with All SBCs Part of MS-721 will develop knowledge and skills that may be useful to these careers:

Unified Communications Architect

A Unified Communications Architect designs and implements communication systems, often integrating various platforms like Microsoft Teams with telephony solutions. This course directly aligns with this role by providing practical experience in integrating Microsoft Teams with different Session Border Controllers from AudioCodes, Ribbon, Cisco, and AnyNode, essential for modern unified communication setups. The hands-on labs, covering configurations, troubleshooting, and real-world scenarios with these SBCs, will help build a foundation for success as a Unified Communications Architect.

See salaries and explore the career path for Unified Communications Architect

Microsoft Teams Administrator

A Microsoft Teams Administrator manages the daily operations of the Microsoft Teams platform, including its integration with other systems. This course is highly relevant to this role, as it focuses on setting up and managing Microsoft Teams Direct Routing with a variety of Session Border Controllers. Through hands-on labs, those in this role will learn about licensing, user management, phone system configuration, and direct routing, specifically how to integrate Teams with AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs, which builds a foundation for success.

See salaries and explore the career path for Microsoft Teams Administrator

Voice over Internet Protocol Engineer

A Voice over Internet Protocol Engineer specializes in the design, implementation, and maintenance of voice communication systems using internet protocols. This course directly helps build a foundation in the practical aspects of integrating Microsoft Teams with various Session Border Controllers such as AudioCodes, Ribbon, Cisco CUBE, and AnyNode, essential for a Voice over Internet Protocol Engineer working with contemporary platforms. The hands-on labs provide experience in call routing, PSTN integration, and troubleshooting, all of which are core to this field.

See salaries and explore the career path for Voice over Internet Protocol Engineer

Telecommunications Engineer

A Telecommunications Engineer focuses on designing, implementing, and maintaining communication networks, often involving voice and data integration. This course offers practical applications for telecommunications professionals by focusing on Microsoft Teams Direct Routing with various session border controllers. The hands-on experience integrating Microsoft Teams with AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs, plus work with PSTN access, will help those in this role enhance their skills and work in this field.

See salaries and explore the career path for Telecommunications Engineer

Network Engineer

A Network Engineer designs, implements, and maintains network infrastructure, including voice and data systems. This course helps a network engineer gain hands-on experience with Microsoft Teams Direct Routing and the configuration of Session Border Controllers for AudioCodes, Ribbon, Cisco CUBE, and AnyNode. The course's focus on real-world scenarios and troubleshooting builds a foundation for a successful Network Engineer who works with modern communication systems, and helps them understand key voice over IP concepts.

See salaries and explore the career path for Network Engineer

Solutions Architect

A Solutions Architect designs and oversees the implementation of technology solutions for businesses. This course may be useful for a Solutions Architect as it provides practical experience with Microsoft Teams Direct Routing integrated with Session Border Controllers. This knowledge could be useful when designing communication systems for organizations, in particular as it allows for hands-on work with important SBCs from AudioCodes, Ribbon, Cisco CUBE, and AnyNode, as well as deep experience with Azure.

See salaries and explore the career path for Solutions Architect

Cloud Engineer

A Cloud Engineer designs, implements, and maintains cloud computing infrastructure, including communication systems. This course shows someone in this role how to work with Microsoft Teams Direct Routing in an Azure cloud environment, which can help them enhance their skills. The hands-on labs cover deploying and configuring Session Border Controllers from AudioCodes, Ribbon, Cisco CUBE, and AnyNode, giving a Cloud Engineer practical experience in a related cloud-based communications system.

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Systems Engineer

A Systems Engineer works with complex systems, integrating hardware and software components. This course may be helpful for a Systems Engineer by providing practical skills in integrating Microsoft Teams with Session Border Controllers. The course's hands-on approach includes working with AudioCodes, Ribbon, Cisco CUBE, and AnyNode, using troubleshooting tools, and understanding how to manage voice communication systems, which builds a foundation for success in this role.

See salaries and explore the career path for Systems Engineer

Information Technology Consultant

An Information Technology Consultant advises organizations on how to use technology to meet their business goals. This course may help an Information Technology Consultant gain practical knowledge of Microsoft Teams Direct Routing in an Azure environment. The hands-on work with different Session Border Controllers from AudioCodes, Ribbon, Cisco CUBE, and AnyNode, as well as the troubleshooting skills gained during the course, are helpful to enhance their expertise on communications technology.

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Technical Support Specialist

A Technical Support Specialist provides technical assistance to end-users, often troubleshooting communication systems. This course may be helpful, as it provides practical experience in understanding the configuration and troubleshooting of Session Border Controllers used with Microsoft Teams. The course's focus on direct routing, as well as hands-on labs deploying and working with AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs, helps develop key skills in assisting with these technologies.

See salaries and explore the career path for Technical Support Specialist

Telecommunications Analyst

A Telecommunications Analyst assesses and optimizes communication systems for an organization, focusing on cost, efficiency, and performance. This course may be useful by providing practical experience with Microsoft Teams Direct Routing, and the management of different Session Border Controllers. The hands-on focus on configuring and troubleshooting AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs helps them improve their skills, and builds a foundation for success in the role.

See salaries and explore the career path for Telecommunications Analyst

Network Analyst

A Network Analyst monitors and analyzes network performance, ensuring smooth communication flow. This course may be useful as it provides a practical understanding of Microsoft Teams Direct Routing with a variety of Session Border Controllers. The hands-on labs, which cover the configuration of AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs, and work with troubleshooting tools, helps those in this role enhance their skills and knowledge.

See salaries and explore the career path for Network Analyst

Systems Analyst

A Systems Analyst assesses and improves the efficiency of an organization's computer systems for both hardware and software. This course may be useful, as it offers hands-on experience with Microsoft Teams Direct Routing in an Azure environment, which involves deploying and troubleshooting Session Border Controllers from AudioCodes, Ribbon, Cisco CUBE, and AnyNode. This can help those in this role enhance their knowledge of communication systems.

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IT Project Manager

An IT Project Manager plans, executes, and manages information technology projects within an organization. This course may be useful, as knowledge of Microsoft Teams Direct Routing and its integration with diverse Session Border Controllers can be beneficial for an IT Project Manager who works on projects involving communication systems. The course also covers important aspects of management and operations within these projects, and this understanding of Azure cloud environments is valuable.

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Business Analyst

A Business Analyst identifies and analyzes business needs, proposing solutions that often involve technology. This course may be useful for learning about the technical aspects of Microsoft Teams Direct Routing and integrating it with Session Border Controllers. Gaining knowledge of AudioCodes, Ribbon, Cisco CUBE, and AnyNode SBCs, and the practical approach with labs, helps a Business Analyst understand the technical requirements and implications of communications technology, and how it impacts business operations.

See salaries and explore the career path for Business Analyst

Reading list

We've selected one books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft Teams Direct Routing with All SBCs Part of MS-721.

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Provides a comprehensive overview of the Session Initiation Protocol (SIP), which is fundamental to understanding how Microsoft Teams Direct Routing works. It explains the core concepts, message flows, and protocols involved in SIP-based communication. While not specific to Microsoft Teams, it provides essential background knowledge for troubleshooting and configuring Direct Routing. This book is more valuable as additional reading to deepen understanding of the underlying technology.

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Microsoft Teams Direct Routing with All SBCs Part of MS-721

What's inside

Learning objectives

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

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