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Confluence

Content Administration and Customization

Jim Weaver

Confluence is Atlassian’s collaboration and knowledge sharing tool. Information is organized into spaces in Confluence, and this course will teach you how to customize and administer spaces to support your teams!

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Confluence is Atlassian’s collaboration and knowledge sharing tool. Information is organized into spaces in Confluence, and this course will teach you how to customize and administer spaces to support your teams!

Confluence is a high-powered wiki-based tool used by companies and teams to share information, document products and processes, and even aid with customer support. In this course, Confluence: Content Administration and Customization, you'll gain the ability to use Confluence to support decentralized administration of content. First, you'll explore how space administrators have the ability to both customize and administer their spaces without the need for an overall Confluence administrator. Next, you'll discover how to focus on the space administrator role, and how to customize and administer individual spaces. Finally, you’ll learn how to create custom page templates, manage space permissions, organize content, import and export content, and keep your spaces clean and easy to use! When you're finished with this course, you'll have the skills and knowledge of Confluence needed to administer content in your organization.

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What's inside

Syllabus

Course Overview
Understanding Space Administration Concepts
Managing and Organizing Space Content
Managing Space Permissions
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Customizing Space Look and Feel
Creating and Managing Custom Templates
Importing and Exporting Space Content
Learning More

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Taught by Jim Weaver, who are recognized for their work on Confluence
Examines space administration concepts, which is highly relevant to Confluence users
Develops abilities needed to use Confluence to support decentralized administration of content
Covers management and organization of space content, which is core to Confluence
Covers management of space permissions, which is crucial for Confluence
Covers customizing space look and feel, which allows for personalization
Covers creation and management of custom templates, which helps with efficiency
Covers importing and exporting space content, which is key for data management
Covers keeping spaces clean and easy to use, which is essential for Confluence

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Confluence: Content Administration and Customization with these activities:
Guide New Confluence Users
Provide support and guidance to individuals new to Confluence, sharing your knowledge and fostering a positive learning environment.
Browse courses on Peer Support
Show steps
  • Connect with new users through forums or discussion boards
  • Offer assistance with questions and challenges
Customizing and Administering Spaces
Engage in hands-on exercises that reinforce the principles of customizing and administering spaces in Confluence, solidifying your practical skills.
Show steps
  • Follow a step-by-step guide to customize a space
  • Practice administering user permissions and roles within a space
  • Configure and manage space settings
Confluence Study Group
Engage with peers in regular study sessions centered around Confluence concepts and applications, fostering a collaborative learning environment and deepening your understanding.
Browse courses on Collaborative Learning
Show steps
  • Form or join a study group with other Confluence learners
  • Establish a regular meeting schedule
  • Discuss course materials, share insights, and practice skills together
Three other activities
Expand to see all activities and additional details
Show all six activities
Confluence Workshop
Enroll in an instructor-led workshop to gain hands-on experience with advanced Confluence features and techniques, accelerating your proficiency.
Browse courses on Hands-On Learning
Show steps
  • Identify and register for a reputable Confluence workshop
  • Attend the workshop and actively participate in the exercises
Create a Custom Page Template
Design and develop a custom page template that aligns with your team's specific needs, demonstrating your understanding of page organization and structure.
Show steps
  • Identify a need and purpose for the custom template
  • Design the layout and structure of the template
  • Create the template in Confluence
  • Test and iterate on the template for optimal results
Contribute to the Confluence Community
Make meaningful contributions to the Confluence open-source community by reporting bugs, suggesting improvements, or developing features, deepening your understanding of the platform and its ecosystem.
Browse courses on Community Engagement
Show steps
  • Familiarize yourself with the Confluence community guidelines
  • Identify areas where you can contribute
  • Submit bug reports, feature requests, or code contributions

Career center

Learners who complete Confluence: Content Administration and Customization will develop knowledge and skills that may be useful to these careers:
Content Manager
As a Content Manager, you will work with a variety of content types and formats including text, images, audio, and video. You'll be responsible for creating, editing, and managing content across multiple channels, including websites, social media, and email. Confluence can be a valuable tool for Content Managers to use in order to organize and manage their content. This course can provide you with the skills and knowledge you need to use Confluence effectively in your role.
Digital Marketing Specialist
In your role as a Digital Marketing Specialist, you will be responsible for creating and executing digital marketing campaigns. You'll need to have a strong understanding of digital marketing channels, such as social media, search engine optimization (SEO), and email marketing. Confluence can be helpful for Digital Marketing Specialists in organizing and developing their marketing campaigns. This course will help you learn how to use Confluence to plan and execute your digital marketing campaigns more effectively.
Web Developer
As a Web Developer, you'll be responsible for designing, developing, and maintaining websites. You'll need to have a strong understanding of HTML, CSS, and JavaScript. Using Confluence may be helpful for Web Developers to organize and manage their projects and collaborate with team members. This course may help you use Confluence to improve your workflow as a Web Developer.
Technical Writer
In the role of Technical Writer, you will be responsible for creating and editing technical documentation. You'll need to have a strong understanding of the subject matter you're writing about, as well as the ability to communicate technical information clearly and concisely. Confluence can be useful for Technical Writers to use for organizing and writing technical documentation. This course may be helpful to you as a Technical Writer by providing you with the skills you need to use Confluence to write and manage technical documentation more effectively.
Project Manager
In the role of Project Manager, you will be responsible for planning, executing, and monitoring projects. You'll need to have a strong understanding of project management methodologies, as well as the ability to work with stakeholders. Confluence can be useful for Project Managers to use in order to manage their projects and collaborate with team members. This course may be helpful to you as a Project Manager by providing you with the skills you need to use Confluence to manage your projects more effectively.
Product Manager
As a Product Manager, you'll be responsible for managing the development and launch of new products. You'll need to have a strong understanding of the product development process, as well as the ability to work with cross-functional teams. Confluence can be useful as a tool for Product Managers to organize and manage product development projects. This course may provide you with the skills you need to use Confluence to manage your product development projects more effectively.
Business Analyst
As a Business Analyst, you'll be responsible for gathering and analyzing business requirements. You'll need to have a strong understanding of business processes, as well as the ability to communicate with stakeholders. Confluence may be helpful for Business Analysts to use to organize and analyze requirements. This course may provide you with the skills you need to use Confluence to gather and analyze business requirements more effectively.
Knowledge Management Specialist
As a Knowledge Management Specialist, you'll be responsible for creating and managing knowledge bases. You'll need to have a strong understanding of knowledge management principles, as well as the ability to organize and manage information. Confluence can be a useful tool for Knowledge Management Specialists to use to organize and manage their knowledge bases. This course can give you the skills you need to use Confluence to create and manage your knowledge bases more effectively.
UX Designer
In the UX Designer role, you'll be responsible for designing the user experience of products. You'll need to have a strong understanding of user experience principles, as well as the ability to work with cross-functional teams. Confluence can be useful as a tool for UX Designers to use to collaborate with team members and manage their projects. This course may be helpful to you as a UX Designer by providing you with the skills you need to use Confluence to manage your projects more effectively.
Content Strategist
In the Content Strategist role, you'll be responsible for developing and executing content strategies. You'll need to have a strong understanding of content strategy principles, as well as the ability to work with cross-functional teams. Confluence can be useful as a tool for Content Strategists to use to manage their content strategies and collaborate with team members. This course may be helpful to you as a Content Strategist by providing you with the skills you need to use Confluence to manage your content strategies more effectively.
Information Architect
As an Information Architect, you'll be responsible for designing and organizing information systems. You'll need to have a strong understanding of information architecture principles, as well as the ability to work with stakeholders. Confluence may be useful for Information Architects to use to organize and manage their information systems. This course may provide you with the skills you need to use Confluence to design and manage your information systems more effectively.
IT Manager
As an IT Manager, you'll be responsible for overseeing the IT infrastructure of an organization. You'll need to have a strong understanding of IT management principles, as well as the ability to work with cross-functional teams. Confluence may be useful as a tool for IT Managers to use to manage their IT infrastructure and collaborate with team members. This course may be helpful to you as an IT Manager by providing you with the skills you need to use Confluence to manage your projects more effectively.
Data Analyst
In the Data Analyst role, you'll be responsible for collecting, analyzing, and interpreting data. You'll need to have a strong understanding of data analysis principles, as well as the ability to work with stakeholders. Confluence may be useful for Data Analysts to use to organize and manage their data analysis projects. This course may provide you with the skills you need to use Confluence to gather and analyze data more effectively.
Database Administrator
As a Database Administrator, you'll be responsible for managing and maintaining databases. You'll need to have a strong understanding of database management principles, as well as the ability to work with stakeholders. Confluence may be useful as a tool for Database Administrators to use to organize and manage their databases. This course may provide you with the skills you need to use Confluence to manage your databases more effectively.
Software Engineer
In the Software Engineer role, you'll be responsible for designing, developing, and maintaining software applications. You'll need to have a strong understanding of software engineering principles, as well as the ability to work with cross-functional teams. Confluence may be useful as a tool for Software Engineers to use to collaborate with team members and manage their projects. This course may be helpful to you as a Software Engineer by providing you with the skills you need to use Confluence to manage your projects more effectively.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Confluence: Content Administration and Customization.
Provides a comprehensive overview of Confluence, covering everything from basic concepts to advanced customization techniques. It valuable resource for anyone who wants to learn more about Confluence or use it to its full potential.
Provides educators with a comprehensive guide to using Confluence in the classroom. It provides tips and tricks for using Confluence to create and share lesson plans, as well as how to use Confluence to collaborate with students and other teachers.
Provides sales professionals with a comprehensive guide to using Confluence to manage sales documents and collaborate with other team members. It provides tips and tricks for using Confluence to create and track sales documents, as well as how to use Confluence to collaborate with other sales professionals and customers.
Provides a solid foundation in information architecture principles, which can be valuable for optimizing the organization and structure of content in Confluence spaces.
Explores the dynamics of collaboration and how to foster effective teamwork, which can be relevant for Confluence administrators responsible for facilitating collaboration within spaces.
Provides practical advice and best practices for effective administration, which can be valuable for Confluence administrators in various roles.

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