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Alan Ackmann
This course will teach you how to better recognize, regulate, and resolve situations of anger and frustration in a professional setting.
Read more
This course will teach you how to better recognize, regulate, and resolve situations of anger and frustration in a professional setting.
Read more
This course will teach you how to better recognize, regulate, and resolve situations of anger and frustration in a professional setting.
In this course, Managing Stress and Anxiety in the Workplace, you’ll learn to better recognize, regulate, and resolve situations of anger and frustration in a professional setting. First, you’ll explore the most common causes and consequences of anger and frustration, and connect these patterns to your own experiences. Next, you’ll discover methods for expressing and responding to anger and frustration in a way that preserves and enhances professional relationships. Finally, you’ll learn how to enact lifestyle changes and preventative steps to minimize feelings of anger and frustration before they occur. When you’re finished with this course, you’ll have the skills and knowledge of how to handle anger and frustration in your professional life needed to manage relationships and enhance your emotional intelligence.
Register for this course and see more details by visiting:
OpenCourser.com/course/sbv9fp/managing
What's inside
Syllabus
Course Overview
Introduction to Anger and Frustration
Causes and Consequences of Anger and Frustration
Expressing and Responding to Anger Productively
Read more
Syllabus
Course Overview
Introduction to Anger and Frustration
Causes and Consequences of Anger and Frustration
Expressing and Responding to Anger Productively
Read more
Long-term and Lifestyle Strategies for Managing Anger and Frustration
Additional Resources for Managing Anger and Frustration
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Helps you better handle anger and frustration, which are common challenges in a professional environment
Taught by Alan Ackmann, a recognized instructor in the field
Covers long-term and lifestyle strategies for managing anger and frustration, providing a comprehensive approach
May be particularly valuable for individuals who frequently experience anger or frustration in the workplace
Additional resources are provided to further support your learning
Save this course
Save Managing Anger and Frustration in the Workplace to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Managing Anger and Frustration in the Workplace with these
activities:
Organize Course Materials for Future Reference
Show steps
Create a dedicated space to store and organize key materials to facilitate quick access and efficient review.
Show steps
-
Create a folder specifically for this course.
-
Organize materials into subfolders based on the course modules or topics.
-
Store all relevant materials, such as lecture notes, assignments, and assessments, in the appropriate folders.
Review Common Triggers for Anger and Frustration in the Workplace
Show steps
Familiarize yourself with the common causes of anger and frustration in a professional setting to lay a foundation for more effective management.
Browse courses on
Professional Relationships
Show steps
-
Identify common workplace stressors, such as deadlines, heavy workloads, and interpersonal conflicts.
-
Reflect on past experiences of anger or frustration in the workplace.
-
Consider how these stressors and experiences have affected your relationships and productivity.
Explore Mindfulness Techniques for Managing Emotions
Show steps
Seek out guided resources to learn and practice mindfulness techniques that promote emotional regulation and stress reduction.
Browse courses on
Emotional Regulation
Show steps
-
Identify reputable sources that offer guided mindfulness exercises.
-
Follow the instructions and practice the techniques regularly.
-
Reflect on the impact of mindfulness on your ability to manage anger and frustration.
One other activity
Expand to see all activities and additional details
Show all four activities
Seek Guidance from Experienced Professionals
Show steps
Identify experienced professionals in your field or workplace who can provide insights and support in developing effective anger management strategies.
Browse courses on
Professional Development
Show steps
-
Identify potential mentors who have demonstrated successful anger and frustration management skills.
-
Reach out to them and express your interest in seeking their guidance.
-
Establish regular meetings or communication channels to discuss your progress and receive feedback.
Organize Course Materials for Future Reference
Show steps
Create a dedicated space to store and organize key materials to facilitate quick access and efficient review.
Show steps
Show steps
Show steps
- Create a folder specifically for this course.
- Organize materials into subfolders based on the course modules or topics.
- Store all relevant materials, such as lecture notes, assignments, and assessments, in the appropriate folders.
Review Common Triggers for Anger and Frustration in the Workplace
Show steps
Familiarize yourself with the common causes of anger and frustration in a professional setting to lay a foundation for more effective management.
Browse courses on
Professional Relationships
Show steps
Show steps
Show steps
- Identify common workplace stressors, such as deadlines, heavy workloads, and interpersonal conflicts.
- Reflect on past experiences of anger or frustration in the workplace.
- Consider how these stressors and experiences have affected your relationships and productivity.
Explore Mindfulness Techniques for Managing Emotions
Show steps
Seek out guided resources to learn and practice mindfulness techniques that promote emotional regulation and stress reduction.
Browse courses on
Emotional Regulation
Show steps
Show steps
Show steps
- Identify reputable sources that offer guided mindfulness exercises.
- Follow the instructions and practice the techniques regularly.
- Reflect on the impact of mindfulness on your ability to manage anger and frustration.
One other activity
Expand to see all activities and additional details
Show all four activities
Seek Guidance from Experienced Professionals
Show steps
Identify experienced professionals in your field or workplace who can provide insights and support in developing effective anger management strategies.
Browse courses on
Professional Development
Show steps
Show steps
Show steps
- Identify potential mentors who have demonstrated successful anger and frustration management skills.
- Reach out to them and express your interest in seeking their guidance.
- Establish regular meetings or communication channels to discuss your progress and receive feedback.
Career center
Learners who complete Managing Anger and Frustration in the Workplace will develop knowledge and skills
that may be useful to these careers:
Anger Management Therapist
Anger Management Therapist
Anger Management Therapists help people to manage their anger and frustration in a healthy way. This course could be useful for Anger Management Therapists, as it provides them with a better understanding of anger and frustration and how to resolve it in a healthy way.
Social Worker
Social Worker
Social Workers help people to cope with a variety of challenges, including anger and frustration. This course may be helpful for Social Workers, as it provides them with a better understanding of anger and frustration and how to resolve it in a healthy way.
Counselor
Counselor
Counselors help people to cope with a variety of challenges, including anger and frustration. This course may be helpful for Counselors, as it provides them with a better understanding of anger and frustration and how to resolve it in a healthy way.
Conflict Resolution Specialist
Conflict Resolution Specialist
Conflict Resolution Specialists are responsible for resolving disputes between individuals and groups. This course can be useful for Conflict Resolution Specialists, as it teaches them how to better recognize, regulate, and resolve situations of anger and frustration. This can help Conflict Resolution Specialists to be more effective in their work, as they will be able to better understand the underlying causes of conflict and develop more effective strategies for resolving it.
Mediator
Mediator
Mediators help people to resolve disputes. This course may be helpful for Mediators, as it provides them with a better understanding of anger and frustration and how to resolve it in a healthy way.
Psychologist
Psychologist
Psychologists help people to understand and manage their mental health. This course may be helpful for Psychologists, as it provides them with a better understanding of anger and frustration and how to resolve it in a healthy way.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for a variety of tasks, including employee relations, conflict resolution, and performance management. This course may be helpful for Human Resources Managers, as it can help them to better understand and manage conflict in the workplace.
Employee Relations Manager
Employee Relations Manager
Employee Relations Managers are responsible for a variety of tasks, including employee relations, conflict resolution, and performance management. This course may be helpful for Employee Relations Managers, as it can help them to better understand and manage conflict in the workplace.
Labor Relations Manager
Labor Relations Manager
Labor Relations Managers are responsible for managing labor relations between a company and its employees. This course may be helpful for Labor Relations Managers, as it can help them to better understand and manage conflict in the workplace.
Consultant
Consultant
Consultants provide advice and support to businesses on a variety of topics, including managing anger and frustration in the workplace. This course may be helpful for Consultants, as it can help them to better understand and manage conflict in the workplace.
Diversity and Inclusion Manager
Diversity and Inclusion Manager
Diversity and Inclusion Managers are responsible for creating and implementing diversity and inclusion initiatives in the workplace. This course may be helpful for Diversity and Inclusion Managers, as it can help them to better understand and manage conflict in the workplace.
Organizational Development Manager
Organizational Development Manager
Organizational Development Managers are responsible for developing and implementing organizational change initiatives. This course may be helpful for Organizational Development Managers, as it can help them to better understand and manage conflict in the workplace.
Attorney
Attorney
Attorneys represent clients in legal matters, including employment law. This course may be helpful for Attorneys, as it can help them to better understand and manage conflict in the workplace.
Workplace Chaplain
Workplace Chaplain
Workplace Chaplains provide spiritual support to employees. This course may be helpful for Workplace Chaplains, as it can help them to better understand and manage conflict in the workplace.
Customer Service Representative
Customer Service Representative
Customer Service Representatives are responsible for providing customer service to customers. This course may be helpful for Customer Service Representatives, as it teaches them how to better recognize, regulate, and resolve situations of anger and frustration. This can help Customer Service Representatives to provide better customer service and resolve customer issues more effectively.
For more career information including salaries, visit:
OpenCourser.com/course/sbv9fp/managing
Reading list
We've selected 12 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Managing Anger and Frustration in the Workplace.
This accessible guidebook provides evidence-based cognitive behavioral techniques for managing frustration and anger. It teaches readers how to challenge negative thoughts, develop coping mechanisms, and build emotional regulation skills.
While not specifically focused on anger management, this book provides valuable insights into effective leadership and communication skills that can be applied to managing workplace anger and frustration.
This classic book on personal and professional effectiveness provides timeless principles for managing emotions, building relationships, and achieving success. While not specifically focused on anger management, it offers valuable insights that can be applied to this area.
Save
This practical guide to mindfulness meditation offers techniques for reducing stress, managing emotions, and cultivating inner peace. Mindfulness practices can be particularly helpful in managing anger and frustration by fostering greater self-awareness and emotional regulation.
Save
This fascinating book explores the science of habits and provides strategies for changing unwanted behaviors. Understanding the role of habits can help individuals identify and break patterns of anger and frustration.
Save
This inspiring book explores the power of vulnerability and its impact on our personal and professional lives. It provides insights into the importance of authenticity, resilience, and creating meaningful connections, which can be valuable for managing anger and frustration.
This research-based book argues that happiness leads to success, rather than vice versa. It provides practical strategies for cultivating positive emotions, which can be helpful in reducing anger and frustration and promoting overall well-being.
This practical guide provides techniques for navigating difficult conversations and building stronger relationships. It offers valuable insights into managing emotions, resolving conflicts, and communicating effectively, which can be beneficial in addressing anger and frustration in the workplace.
Save
Introduces the concept of emotional agility, which involves the ability to adapt to changing circumstances and manage emotions effectively. It provides practical exercises and strategies for developing this skill, which can be particularly helpful in managing workplace anger and frustration.
Save
Explores the benefits of mindfulness in the workplace and provides practical guidance for incorporating mindfulness practices into daily work life. Mindfulness can be a valuable tool for managing stress, reducing anger, and improving overall well-being.
Save
While primarily focused on parenting, this book provides valuable insights into understanding and managing children's behavior. Its principles can be applied to managing anger and frustration in adults as well, by fostering self-awareness, responsibility, and problem-solving skills.
This ancient Chinese military treatise provides timeless principles for strategy, leadership, and conflict resolution. While not directly related to anger management, its insights into human nature and the dynamics of conflict can be valuable for understanding and managing workplace anger and frustration.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/sbv9fp/managing
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Time
79 hours
Level
Advanced
Via
Pluralsight
Instructor
Alan Ackmann
Language
English
Good to know
Helps you better handle anger and frustration, which are common challenges in a professional environment
Taught by Alan Ackmann, a recognized instructor in the field
Covers long-term and lifestyle strategies for managing anger and frustration, providing a comprehensive approach
May be particularly valuable for individuals who frequently experience anger or frustration in the workplace
Additional resources are provided to further support your learning
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