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Matt Allford

Windows 11 is Microsoft’s latest release of their flagship desktop operating system. This course will teach you how to maintain, backup, recover, and troubleshoot a Windows 11 machine.

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Windows 11 is Microsoft’s latest release of their flagship desktop operating system. This course will teach you how to maintain, backup, recover, and troubleshoot a Windows 11 machine.

Installing and configuring Windows 11 is one thing, but ensuring it is maintained, protected, and that you can effectively troubleshoot issues when they occur is another. In this course, Windows 11 Desktop Administration: System Maintenance and Troubleshooting, you’ll learn to maintain, protect, and troubleshoot the Windows 11 desktop operating system. First, you’ll explore the native Windows tools and processes for performing backup and recovery. Next, you’ll understand and configure Windows Update, and explore several tools for performing routine maintenance tasks. Finally, you’ll learn how to troubleshoot issues in Windows with built in monitoring and troubleshooting tools. When you’re finished with this course, you’ll have the skills and knowledge of performing system maintenance and troubleshooting of Windows 11, both in a business and consumer environment

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What's inside

Syllabus

Course Overview
Course Introduction
Windows 11 Backup and Recovery
Windows 11 Updates
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Windows 11 Maintenance Tools
Windows 11 Troubleshooting

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides a practical approach to maintaining, protecting, and troubleshooting Windows 11, reflecting real-world workplace needs
Covers crucial system maintenance and troubleshooting skills for Windows 11, applicable in both business and consumer environments
Taught by Matt Allford, an experienced instructor who brings valuable insights and industry knowledge
Uses native Windows tools and processes, ensuring relevance and direct applicability on the job
Delves into Windows Update and essential maintenance tools, empowering learners with practical knowledge
Requires a strong foundation in Windows 11 concepts and practices

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Windows 11 Desktop Administration: System Maintenance and Troubleshooting with these activities:
Attend a Windows 11 Administration Workshop
Supplement your learning with hands-on experience by attending a Windows 11 Administration workshop that covers practical maintenance and troubleshooting techniques.
Browse courses on Windows Update
Show steps
  • Research and find a relevant Windows 11 Administration workshop
  • Register for the workshop and make arrangements to attend
  • Actively participate in the workshop, engage with instructors, and apply the techniques learned to your understanding of Windows 11
Remediate weak points
Enhance your understanding of specific Windows Update and troubleshooting topics by practicing drills based on weak points identified during Chapter 2.
Browse courses on Windows Update
Show steps
  • Identify weak points in Windows Update and troubleshooting knowledge
  • Research and gather practice exercises or simulations
  • Dedicate time to regularly practice and refine skills in troubleshooting Windows Update and common problems
Supplement learning with external tutorials
Expand your knowledge and understanding of Windows 11 Updates, maintenance tools, and troubleshooting techniques by exploring external tutorials that complement Chapter 2 and Chapter 3.
Show steps
  • Find online tutorials or video demonstrations related to Windows 11 Updates or troubleshooting
  • Watch or read through the tutorials, taking notes and experimenting with the techniques demonstrated
  • Apply what you've learned from the tutorials to your understanding of Windows 11 Updates and maintenance or troubleshooting tasks
Four other activities
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Show all seven activities
Apply troubleshooting methodologies
Solidify your understanding of troubleshooting methodologies by applying them to hands-on troubleshooting drills in Chapter 3.
Browse courses on Windows Troubleshooting
Show steps
  • Review Chapter 3's materials on troubleshooting methodologies
  • Find online resources or case studies that provide sample troubleshooting scenarios
  • Work through the troubleshooting scenarios, identifying issues and applying appropriate methodologies
Practice Troubleshooting Common Windows 11 Issues
Improve your ability to troubleshoot Windows 11 issues by practicing on common scenarios.
Show steps
  • Identify common Windows 11 issues
  • Gather information about the issue
  • Use built-in troubleshooting tools
  • Check online resources
  • Apply solutions and verify results
Craft a troubleshooting guide or resource
Enhance your understanding of troubleshooting principles by creating a comprehensive guide or resource document that outlines common troubleshooting scenarios and their resolutions.
Browse courses on Windows Update
Show steps
  • Organize your knowledge of Windows Update and troubleshooting methodologies
  • Choose a format for your guide or resource (e.g., written document, video tutorial, interactive online tool)
  • Develop content by outlining common troubleshooting scenarios, providing step-by-step solutions, and incorporating screenshots or diagrams
  • Refine your guide or resource by seeking feedback from peers or mentors
Simulate real-world troubleshooting scenarios
Test your troubleshooting abilities in a practical environment by setting up a simulated Windows 11 environment and creating troubleshooting scenarios for yourself to resolve.
Browse courses on Windows Troubleshooting
Show steps
  • Set up a virtual machine or a dedicated physical machine to simulate a Windows 11 environment
  • Create a series of troubleshooting scenarios based on common issues or errors encountered with Windows 11
  • Use your troubleshooting knowledge and skills to diagnose and resolve the issues within the simulated environment
  • Document your troubleshooting process, including the issues encountered, steps taken, and solutions implemented

Career center

Learners who complete Windows 11 Desktop Administration: System Maintenance and Troubleshooting will develop knowledge and skills that may be useful to these careers:
Windows Administrator
Windows Administrators manage and maintain Windows computers and networks. They may work for a variety of organizations, including businesses, schools, and government agencies. This course is highly relevant to the role of a Windows Administrator, as it provides a foundation in Windows 11 maintenance and troubleshooting, which is essential for managing and maintaining Windows 11 computers and networks.
Database Administrator
Database Administrators manage and maintain databases. They may work for a variety of organizations, including businesses, schools, and government agencies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for managing and maintaining databases on Windows 11 computers.
Network Administrator
Network Administrators manage and maintain computer networks. They may work for a variety of organizations, including businesses, schools, and government agencies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for managing and maintaining networks that include Windows 11 computers.
Information Security Analyst
Information Security Analysts design, implement, and maintain security measures to protect computer systems and networks. They may work for a variety of organizations, including businesses, schools, and government agencies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for designing, implementing, and maintaining security measures for Windows 11 computers and networks.
Technical Support Engineer
Technical Support Engineers provide technical support to users of computers and other electronic devices. They may work for a variety of companies, including computer manufacturers, software companies, and telecommunications companies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for supporting customers who use Windows 11.
Network Engineer
Network Engineers design, implement, and maintain computer networks. They may work for a variety of organizations, including businesses, schools, and government agencies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for designing, implementing, and maintaining networks that include Windows 11 computers.
Security Analyst
Security Analysts monitor and analyze computer systems and networks for security threats. They may work for a variety of organizations, including businesses, schools, and government agencies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for securing networks that include Windows 11 computers.
IT Support Specialist
IT Support Specialists provide technical support to users of computers and other electronic devices. They may work in a help desk or other technical support environment. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for supporting users who use Windows 11.
System Administrator
System Administrators manage and maintain computer systems and networks. They may work for a variety of organizations, including businesses, schools, and government agencies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for managing and maintaining systems that include Windows 11 computers.
Computer Systems Analyst
Computer Systems Analysts design, implement, and maintain computer systems. They may work for a variety of organizations, including businesses, schools, and government agencies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for designing, implementing, and maintaining computer systems that include Windows 11 computers.
Help Desk Analyst
Help Desk Analysts provide technical support to users over the phone, email, or chat. They may work in a help desk or other technical support environment. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for supporting users who use Windows 11.
Desktop Support Technician
Desktop Support Technicians provide technical support to users of desktop computers. They may work in a help desk or other technical support environment. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for supporting users who use Windows 11.
Field Service Technician
Field Service Technicians provide technical support to customers at their homes or businesses. They may work for a variety of companies, including computer manufacturers, software companies, and telecommunications companies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for supporting customers who use Windows 11.
Software Engineer
Software Engineers design, develop, and maintain software applications. They may work for a variety of organizations, including businesses, schools, and government agencies. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for designing, developing, and maintaining software applications that run on Windows 11.
Computer User Support Specialist
Computer User Support Specialists provide technical assistance to computer users. They may work in a help desk or other technical support environment. This course may be useful in providing a foundation in Windows 11 maintenance and troubleshooting, which can be helpful for supporting users who use Windows 11.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Windows 11 Desktop Administration: System Maintenance and Troubleshooting.
Covers Windows 11 in much greater depth than any formal course or official documentation from Microsoft. It is both a technical reference and a tutorial.
Is very similar to the "Windows 11 Inside Out" book listed above, but it covers Windows 10 instead. For Windows 11-specific information, you should go for the Windows 11-specific book, but this could be used as background reading to understand the foundation.
Covers the command-line tools available in Windows 11. The course briefly covers these tools, but this would be a good additional resource for more in-depth knowledge.
Technical reference for Windows systems, and covers topics that are outside the scope of the course, such as memory management and the Windows kernel.
Covers performance analysis and optimization for Windows systems, topics that the course does not. This useful reference if you are responsible for troubleshooting performance issues in Windows.
Covers Windows 11 from a user perspective, but it also has information that would be useful for IT administrators who oversee home users.
Covers security and compliance for Windows 11 systems, which the course does not. This is good additional reading if you want to learn about implementing security measures on Windows systems in a business environment.
Covers Windows 11 from a user perspective. It may be useful for those who know very little about computers and need to get up to speed on Windows 11.

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