Developing a Google SRE Culture from Coursera

What's inside

Syllabus

Welcome to Developing a Google SRE Culture

This module provides a course overview. You will learn why this course is beneficial for IT and business leaders who want to embrace SRE culture, and what topics each module covers.

DevOps, SRE, and Why They Exist

This module explains the components of DevOps philosophy, why Site Reliability Engineering came to exist, and who in an organization can and should practice SRE.

SLOs with Consequences

This module covers the value of SRE to an organization, as well as the technical and cultural fundamentals related to reducing organizational silos and accepting failure as normal. Topics include the SRE technical practices of blameless postmortems, service-level objectives (SLOs), and error budgets, and the SRE cultural practices of blamelessness, psychological safety, unified vision, collaboration and communication, and knowledge sharing.

Make Tomorrow Better than Today

Continuous, gradual testing as well as automation are very important in SRE culture. This module covers the SRE technical concepts of continuous integration, continuous delivery, and canarying as they relate to the DevOps pillar of implementing gradual change. You'll learn about the concepts of toil and automation, and the idea of automating this year’s job away. You'll also learn about SRE cultural practices of design thinking, prototyping, and how you can support your teams through change.

Regulate Workload

In this module, you'll learn about SRE practices around measuring everything, specifically reliability and toil, and the concept of monitoring. We’ll also cover the cultural fundamentals of goal-setting, transparency, and data-driven decision making.

Apply SRE in Your Organization

In this module, we will talk about ways you can assess and understand your organization’s maturity and readiness for adopting SRE principles, practices, and culture. We’ll also discuss the types of skills to look for in hiring new SREs and how to upskill your current workforce. Lastly, we’ll give you advice on how to start thinking about setting up an SRE org, and the additional support our Google Cloud Professional Services teams can provide your organization as you continue on your journey to SRE.

Final Assessment

Test your overall knowledge of Google SRE technical and cultural practices with this summative quiz. You must score an 80% to pass. This assessment is required in order to receive your course completion certificate.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Explores concepts that are relevant to companies of all sizes

Taught by Google Cloud Training; a leader in Google-based instruction

Develops ways of working that strengthen collaboration between development and operations

Reviews summary

Acclaimed course on building a google sre environment

Students say that this highly acclaimed course provides a solid introduction to developing an SRE culture based on Google's principles. They appreciate its focus on the theoretical aspects of SRE, helping them understand the 'why' behind the practices. The course covers various topics, including organizational challenges, change management, and the importance of collaboration between development and operations teams. Students also highlight the course's emphasis on practical implementation, providing them with a clear understanding of how to adopt SRE principles within their own organizations.

Valuable insights and useful concepts

"It is a great opportunity to learn SRE directly from Google!"

"This course provides a good overview on the topic and actionable insights to get started"

"I would like to thank Coursera and Google for developing the SRE course."

Informative and well-presented

"Excellent summary of the material in the books."

"Well explained and very acessible."

"A very nice introduction to the philosophy and implementation of Site Reliability Engineering."

Presenter appears to be reading from a script

"Having the presenter just read the screen during the entire course was distracting."

"The woman seems very nice and friendly. But since she never faces the camera, you can clearly see that she's just reading the text."

"The presenter looks like a reading robot"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Developing a Google SRE Culture with these activities:

Review basic concepts of software engineering and DevOps

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Strengthen your foundation by revisiting key concepts in software engineering and DevOps before diving into SRE.

Browse courses on Software Engineering

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Review articles, tutorials, or online resources on software engineering fundamentals.
Revisit DevOps principles and practices related to continuous integration and continuous delivery.
Consider taking a refresher course or workshop on these topics.

Organize and review course materials

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Maximize your learning by organizing and reviewing course materials throughout the duration of the course.

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Create a system for organizing notes, assignments, and other materials.
Regularly review and reinforce key concepts by summarizing and connecting ideas.
Identify areas where additional research or clarification is needed.

Explore SRE-related tools and platforms

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Enhance your practical knowledge by exploring and experimenting with tools commonly used in SRE implementations.

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Research popular SRE tools and platforms, such as SLO dashboards, monitoring systems, and incident management tools.
Follow online tutorials or documentation to set up and configure these tools.
Experiment with the tools in a sandbox environment or on sample data.

Four other activities

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Configure service-level objectives (SLOs)

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Refine your understanding of SRE practices by implementing SLOs in a practical setting.

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Study the concept of SLOs and error budgets.
Identify critical services and define their availability and latency targets.
Configure SLOs using monitoring tools or platforms.
Monitor SLOs and take corrective actions when necessary.

Discuss case studies of SRE implementation

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Engage with peers to share experiences and insights on real-world SRE implementations.

Browse courses on Site Reliability Engineering

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Find a study group or online forum focused on SRE.
Present a case study or share your experiences with SRE adoption.
Discuss the challenges and successes faced during implementation.
Collaborate on developing strategies for improving reliability.

Design a SRE organizational structure

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Apply your knowledge of SRE principles to create a tailored organizational structure for improved collaboration and efficiency.

Browse courses on Site Reliability Engineering

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Research best practices for SRE organizational structures.
Analyze the current organizational structure and identify areas for improvement.
Design a new organizational structure that aligns with SRE principles, such as cross-functional collaboration and empowerment.
Present your design to stakeholders and gather feedback.
Implement the new organizational structure and monitor its effectiveness.

Develop a presentation on a specific SRE topic

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Deepen your understanding by researching and presenting on a topic that interests you within the realm of SRE.

Browse courses on Site Reliability Engineering

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Choose a specific SRE topic that you are particularly interested in.
Conduct thorough research to gather relevant information and insights.
Organize your content into a clear and engaging presentation.
Practice your presentation to ensure fluency and confidence.
Deliver your presentation to an audience, either in person or virtually.

Career center

Learners who complete Developing a Google SRE Culture will develop knowledge and skills that may be useful to these careers:

Site Reliability Engineer

If you want to become a Site Reliability Engineer, then the Developing a Google SRE Culture course will be very beneficial to you. This course will teach you about the key practices of SRE, including SLOs with Consequences, Continuous Integration, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Site Reliability Engineer

Software Engineer

A Software Engineer may be interested in the Developing a Google SRE Culture course because it provides a comprehensive overview of the SRE cultural and technical practices. This knowledge can help Software Engineers to work more effectively with SRE teams and contribute to the development of more reliable and scalable systems.

See salaries and explore the career path for Software Engineer

DevOps Engineer

The Developing a Google SRE Culture course can help a DevOps Engineer to understand the cultural and technical practices of SRE, which can be helpful for integrating SRE principles and practices into their own work. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for DevOps Engineer

IT Manager

IT Managers may find the Developing a Google SRE Culture course to be helpful in understanding the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for IT Manager

Systems Administrator

The Developing a Google SRE Culture course can help Systems Administrators understand the cultural and technical practices of SRE, which can be helpful for integrating SRE principles and practices into their own work. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Systems Administrator

Cloud Architect

The Developing a Google SRE Culture course may be useful for a Cloud Architect who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Cloud Architect

Data Analyst

The Developing a Google SRE Culture course may be useful for a Data Analyst who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Data Analyst

IT Auditor

The Developing a Google SRE Culture course may be useful for an IT Auditor who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for IT Auditor

Product Manager

The Developing a Google SRE Culture course may be useful for a Product Manager who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Product Manager

Project Manager

The Developing a Google SRE Culture course may be useful for a Project Manager who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Project Manager

Business Analyst

The Developing a Google SRE Culture course may be useful for a Business Analyst who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Business Analyst

Sales Engineer

The Developing a Google SRE Culture course may be useful for a Sales Engineer who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Sales Engineer

Technical Writer

The Developing a Google SRE Culture course may be useful for a Technical Writer who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Technical Writer

Quality Assurance Analyst

The Developing a Google SRE Culture course may be useful for a Quality Assurance Analyst who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for Quality Assurance Analyst

IT Support Specialist

The Developing a Google SRE Culture course may be useful for an IT Support Specialist who wants to learn more about the cultural and technical practices of SRE. This course covers topics such as SLOs with Consequences, Continuous Delivery, and Canarying, as well as the cultural fundamentals of SRE, like Blamelessness, Psychological Safety, and Unified Vision.

See salaries and explore the career path for IT Support Specialist